User's Guide
Page 5
... to direct your region on the WELCOME TO DELL SUPPORT page, and fill in all countries. • Latest drivers for my printer Dell Support Website: support.dell.com • Answers to access help tools and...printer • Upgrades - Express Service Code Express Service Code Find It Here Identify your printer when you use support.dell.com or contact technical support. Drivers • Reference - Printer documentation and product specifications You can access Dell Support at support.dell.com. What Are You Looking For? Contact information, order status, warranty, and repair...
... to direct your region on the WELCOME TO DELL SUPPORT page, and fill in all countries. • Latest drivers for my printer Dell Support Website: support.dell.com • Answers to access help tools and...printer • Upgrades - Express Service Code Express Service Code Find It Here Identify your printer when you use support.dell.com or contact technical support. Drivers • Reference - Printer documentation and product specifications You can access Dell Support at support.dell.com. What Are You Looking For? Contact information, order status, warranty, and repair...
User's Guide
Page 289
...and quality. Both high temperatures and humidity can cause paper curl. Remove the cartridge and reinsert. • The toner cartridge may require repair. Contact a service representative. 288 Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type...". • Turn over the stack of paper in the toner. See "Cleaning the Interior". Back of the printer. See "Replacing the Toner Cartridge". • The printer may be installed properly. Also try rotating the paper 180° in the paper tray. See "Paper Specifications"....
...and quality. Both high temperatures and humidity can cause paper curl. Remove the cartridge and reinsert. • The toner cartridge may require repair. Contact a service representative. 288 Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type...". • Turn over the stack of paper in the toner. See "Cleaning the Interior". Back of the printer. See "Replacing the Toner Cartridge". • The printer may be installed properly. Also try rotating the paper 180° in the paper tray. See "Paper Specifications"....
User's Guide
Page 290
...toner cartridge and reinsert. • The toner cartridge may not meet paper specifications. Also try another type of the printer. Condition Loose toner Suggested solutions • Clean the inside of transparency. Because of the composition of the transparency, some...and quality. See "Replacing the Toner Cartridge". • If the problem persists, the printer may require repair. See "Replacing the Toner Cartridge". • If the problem persists, the printer may require repair. See "Paper Specifications". • Install a new toner cartridge. See "Paper Specifications"....
...toner cartridge and reinsert. • The toner cartridge may not meet paper specifications. Also try another type of the printer. Condition Loose toner Suggested solutions • Clean the inside of transparency. Because of the composition of the transparency, some...and quality. See "Replacing the Toner Cartridge". • If the problem persists, the printer may require repair. See "Replacing the Toner Cartridge". • If the problem persists, the printer may require repair. See "Paper Specifications". • Install a new toner cartridge. See "Paper Specifications"....
User's Guide
Page 313
..., transparencies and custom-size paper. Paper Specifications Overview Your printer accepts a variety of the guidelines in this guide and still not produce satisfactory results. These repairs are important factors affecting the printer's performance and the output quality. Paper that does not meet... all of print materials, such as weight, composition, grain and moisture content, are not covered by the Dell warranty or service agreements...
..., transparencies and custom-size paper. Paper Specifications Overview Your printer accepts a variety of the guidelines in this guide and still not produce satisfactory results. These repairs are important factors affecting the printer's performance and the output quality. Paper that does not meet... all of print materials, such as weight, composition, grain and moisture content, are not covered by the Dell warranty or service agreements...
Service Manual
Page 6
...potentially cause a fire. (1) Use only the correct voltage, failure to do not reuse or repair the damaged cable. Do not position the machine near a humidifier. This liquid is swallowed... wall socket in direct sunlight. Replace a damaged power cable immediately, do so could damage the printer and potentially cause a fire or electric shock. (2) Use only the power cable supplied...power cable or plugs when moving the machine. (9) Use caution during thunder or lightening storms. Dell recommend that this can cause electric shock. Damp and dust build up inside the wall and ...
...potentially cause a fire. (1) Use only the correct voltage, failure to do not reuse or repair the damaged cable. Do not position the machine near a humidifier. This liquid is swallowed... wall socket in direct sunlight. Replace a damaged power cable immediately, do so could damage the printer and potentially cause a fire or electric shock. (2) Use only the power cable supplied...power cable or plugs when moving the machine. (9) Use caution during thunder or lightening storms. Dell recommend that this can cause electric shock. Damp and dust build up inside the wall and ...
Service Manual
Page 33
Disassembly and Reassembly 8. 7. Take out the Fuser-Unit with holding the lever. ଖGIGf you want to repair the sub unit of Fuser, please consult the Fuser exploded view. Cover-Side Right Cover-Side Left 3.2.2 Fuser-Unit 1.Open the Cover-Rear. And remove the 4 screws. 2. Fuser-Unit 3-3 Service Manual Remove the Cover-Side(Left,Right) by removing the 3 hook from the bottom. Remove the Cover-Rear.
Disassembly and Reassembly 8. 7. Take out the Fuser-Unit with holding the lever. ଖGIGf you want to repair the sub unit of Fuser, please consult the Fuser exploded view. Cover-Side Right Cover-Side Left 3.2.2 Fuser-Unit 1.Open the Cover-Rear. And remove the 4 screws. 2. Fuser-Unit 3-3 Service Manual Remove the Cover-Side(Left,Right) by removing the 3 hook from the bottom. Remove the Cover-Rear.
Service Manual
Page 35
Remove the 2 screws from the rear side of the DADF-Unit and OPE-Unit 3. DADF-Roller 3-5 Service Manual DADF Scan ASS'Y 2. Before disassembling Scan Assy, Remove the Cover-Rear, Cover-Side(L/R), and Main Shield. ଖ Scan ASS'Y consists of SET. 4. Disassembly and Reassembly 3.2.4 Scanner ASS'Y and DADF Unit 1. Pull the Scan Assy in the direction of arrow and Lift up it. ଖ If you want to repair the sub unit of DADF-Unit, consult the Exploded view. Open the Cover-DADF and remove the DADF roller.
Remove the 2 screws from the rear side of the DADF-Unit and OPE-Unit 3. DADF-Roller 3-5 Service Manual DADF Scan ASS'Y 2. Before disassembling Scan Assy, Remove the Cover-Rear, Cover-Side(L/R), and Main Shield. ଖ Scan ASS'Y consists of SET. 4. Disassembly and Reassembly 3.2.4 Scanner ASS'Y and DADF Unit 1. Pull the Scan Assy in the direction of arrow and Lift up it. ଖ If you want to repair the sub unit of DADF-Unit, consult the Exploded view. Open the Cover-DADF and remove the DADF roller.
Service Manual
Page 41
Alignment and Troubleshooting 4. It includes the contents of manual. 4.1.1 Paper path Scanner Part PAPER EMPTY SENSOR FEED SENSOR SCAN SENSOR Engine Part Roller-REGI Roller-MP OPC Roller-Transfer Roller-Feed Roller-Pickup Roller-Exit Roller-Heat Roller-Pressure Duplex 4-1 Service Manual Alignment and Troubleshooting 4.1 Alignment and Adjustments This chapter describes the main functions for service, such as the product maintenance method, the test output related to maintenance and repair, DCU using method, Jam removing method, and so on.
Alignment and Troubleshooting 4. It includes the contents of manual. 4.1.1 Paper path Scanner Part PAPER EMPTY SENSOR FEED SENSOR SCAN SENSOR Engine Part Roller-REGI Roller-MP OPC Roller-Transfer Roller-Feed Roller-Pickup Roller-Exit Roller-Heat Roller-Pressure Duplex 4-1 Service Manual Alignment and Troubleshooting 4.1 Alignment and Adjustments This chapter describes the main functions for service, such as the product maintenance method, the test output related to maintenance and repair, DCU using method, Jam removing method, and so on.
Service Manual
Page 74
Main PBA error - Power On OP Panel ON? - LCD Panel error Ready or Power save Test Print Indicate Error Massage Refer to repair the printer first obtain a detailed description of the problem from the customer. Power Module error - Alignment and Troubleshooting 4.2 Troubleshooting 4.2.1 Procedure of Checking the Symptoms Before attempting to 4.2.2 Clearing LCD Error Messages printing Quality is Nomal? Refer to "Solution of Print Quality" END 4-34 Service Manual No Power -
Main PBA error - Power On OP Panel ON? - LCD Panel error Ready or Power save Test Print Indicate Error Massage Refer to repair the printer first obtain a detailed description of the problem from the customer. Power Module error - Alignment and Troubleshooting 4.2 Troubleshooting 4.2.1 Procedure of Checking the Symptoms Before attempting to 4.2.2 Clearing LCD Error Messages printing Quality is Nomal? Refer to "Solution of Print Quality" END 4-34 Service Manual No Power -
Service Manual
Page 82
...controller board Is the OPC terminal of machine NO is possible ? Alignment and Troubleshooting No Image Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer No image? YES Repair or replace the GND terminal Does the video data line to NO LSU transit to Frame? YES... Check connection to the OPC deviates ->Repair or replace LSU or remove any defective matters in LSU might...
...controller board Is the OPC terminal of machine NO is possible ? Alignment and Troubleshooting No Image Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer No image? YES Repair or replace the GND terminal Does the video data line to NO LSU transit to Frame? YES... Check connection to the OPC deviates ->Repair or replace LSU or remove any defective matters in LSU might...
Service Manual
Page 83
YES Replace HVPS or repair defective component Repair or replace terminal Does the counter indicate over NO the toner's guaranty life YES Replace the toner cartridge Transfer roller might be out of its ... voltage OK? (on the window -> Replace LSU or clean the window 4-43 Service Manual YES Is the connection NO terminal OK? YES Replace HVPS or repair defective component Repair or replace terminal Developing (-450V) and supplying NO (-600V) voltage are OK?
YES Replace HVPS or repair defective component Repair or replace terminal Does the counter indicate over NO the toner's guaranty life YES Replace the toner cartridge Transfer roller might be out of its ... voltage OK? (on the window -> Replace LSU or clean the window 4-43 Service Manual YES Is the connection NO terminal OK? YES Replace HVPS or repair defective component Repair or replace terminal Developing (-450V) and supplying NO (-600V) voltage are OK?
Service Manual
Page 84
...Is charge voltage supplied NO from HVPS? YES Repair or replace HVPS Is the NO Hsync signal received in NO printing area? Alignment and Troubleshooting All Black Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer All black in LSU? YES Does the video... data line to LSU NO transit to High/Low when printing? YES Charge part's contact is bad -> Repair or replace the drum cartridge Replace...
...Is charge voltage supplied NO from HVPS? YES Repair or replace HVPS Is the NO Hsync signal received in NO printing area? Alignment and Troubleshooting All Black Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer All black in LSU? YES Does the video... data line to LSU NO transit to High/Low when printing? YES Charge part's contact is bad -> Repair or replace the drum cartridge Replace...
Service Manual
Page 86
YES Works correctly after NO replaced LSU? YES Works correctly NO with -450V of metering blade in toner cartridge -> Replace toner cartridge 4-46 Service Manual Dark Image Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Alignment and Troubleshooting NO Dark selected via RCP? YES Change to the adjustment fault of Bias voltage? YES The power of LSU is set high or internal problem -> Replace LSU or adjust volume END Repair or replace the defective component Toner over supply due to Normal and test NO Same at Normal?
YES Works correctly after NO replaced LSU? YES Works correctly NO with -450V of metering blade in toner cartridge -> Replace toner cartridge 4-46 Service Manual Dark Image Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Alignment and Troubleshooting NO Dark selected via RCP? YES Change to the adjustment fault of Bias voltage? YES The power of LSU is set high or internal problem -> Replace LSU or adjust volume END Repair or replace the defective component Toner over supply due to Normal and test NO Same at Normal?
Service Manual
Page 87
...contacts NO Transfer, charge and developing YES Same problem NO END voltage are misplaced NO -> Repair or replace transfer roller etc. Alignment and Troubleshooting Barkground Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Recommended NO paper used? YES Internal blade or supplying part of the toner cartridge is NO... -> Replace the toner cartridge 4-47 Service Manual Work OK? YES Print 20 to 30 pages using the recommended paper - Repair or replace after check Check Terminals or contacts and "transfer roller springs" are OK?
...contacts NO Transfer, charge and developing YES Same problem NO END voltage are misplaced NO -> Repair or replace transfer roller etc. Alignment and Troubleshooting Barkground Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Recommended NO paper used? YES Internal blade or supplying part of the toner cartridge is NO... -> Replace the toner cartridge 4-47 Service Manual Work OK? YES Print 20 to 30 pages using the recommended paper - Repair or replace after check Check Terminals or contacts and "transfer roller springs" are OK?
Service Manual
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YES Is it regular NO interval of 54.3mm? Check and Repair or replace the terminal contacts Bias voltage NO is OK? (-450V) YES Adjust the Bias voltage or replace HVPS...cannot force regularly due to standard? YES Check HVPS contacts and HVPS's selfoutput -> If failed, repair/replace HVPS NO Transfer voltage is too low or not recommended paper used? Repair or replace HVPS - Alignment and Troubleshooting Ghost DDiiggiittaallPPrriinntteerr DDiiggiittaallPPrriinntteerr DDiiggiittaallPPrriinntteerr DDiiggiittaallPPrriinntteerr DDiiggiittaallPPrriinntteerr Is it regular NO...
YES Is it regular NO interval of 54.3mm? Check and Repair or replace the terminal contacts Bias voltage NO is OK? (-450V) YES Adjust the Bias voltage or replace HVPS...cannot force regularly due to standard? YES Check HVPS contacts and HVPS's selfoutput -> If failed, repair/replace HVPS NO Transfer voltage is too low or not recommended paper used? Repair or replace HVPS - Alignment and Troubleshooting Ghost DDiiggiittaallPPrriinntteerr DDiiggiittaallPPrriinntteerr DDiiggiittaallPPrriinntteerr DDiiggiittaallPPrriinntteerr DDiiggiittaallPPrriinntteerr Is it regular NO...
Service Manual
Page 90
...? YES Problems of terminal contact, transfer voltage supplying, and transfer roller's due to the charge roller is ruined (38.3mm) -> Repair/replace HVPS, drum cartridge The OPC is damaged due to the irregular transfer voltage of internal contacts in OPC -> Replace the drum cartridge... the roller 4-50 Service Manual YES The black NO band has regular interval? Alignment and Troubleshooting Horzontal Band Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer NO Black band?
...? YES Problems of terminal contact, transfer voltage supplying, and transfer roller's due to the charge roller is ruined (38.3mm) -> Repair/replace HVPS, drum cartridge The OPC is damaged due to the irregular transfer voltage of internal contacts in OPC -> Replace the drum cartridge... the roller 4-50 Service Manual YES The black NO band has regular interval? Alignment and Troubleshooting Horzontal Band Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer NO Black band?
Service Manual
Page 91
... voltage drops while of the toner cartridge printing? ->Replace the toner cartridge Check if the 'guide deve YES spring' works OK and repair/repalce Check high voltage output and repair/ replace terminals, HVPS It is over the guaranty life of toner supply from the toner cartridge -> Replace the toner cartridge Light distortion...
... voltage drops while of the toner cartridge printing? ->Replace the toner cartridge Check if the 'guide deve YES spring' works OK and repair/repalce Check high voltage output and repair/ replace terminals, HVPS It is over the guaranty life of toner supply from the toner cartridge -> Replace the toner cartridge Light distortion...
Service Manual
Page 93
YES Use the recommended film Inserted over NO than 10 films are guranteed. (Reduce the number of films and re-insert after paper check LED if off) Other parts are touching the fan and prevents it from revolution -> Check and repair 4-53 Service Manual Alignment and Troubleshooting Trembling at the End When OHP Printing Recommended NO OHP film used? YES Use the recommended film When multi-page OHP printng, less than 10 films into the MPF? YES When OHP printing, does the fan NO temporarily stops and revolves?
YES Use the recommended film Inserted over NO than 10 films are guranteed. (Reduce the number of films and re-insert after paper check LED if off) Other parts are touching the fan and prevents it from revolution -> Check and repair 4-53 Service Manual Alignment and Troubleshooting Trembling at the End When OHP Printing Recommended NO OHP film used? YES Use the recommended film When multi-page OHP printng, less than 10 films into the MPF? YES When OHP printing, does the fan NO temporarily stops and revolves?
Service Manual
Page 94
...? (hardness: 24 degree, spring's force: 3 Kg) YES Replace the control component on Main PBA is too thick or contains too much cotton in thermistor and repair The paper used is 2.1V - 2.6V? YES While printing, the voltage of pin 60 NO of U36 (CPU) on Main PBA Check any error related...
...? (hardness: 24 degree, spring's force: 3 Kg) YES Replace the control component on Main PBA is too thick or contains too much cotton in thermistor and repair The paper used is 2.1V - 2.6V? YES While printing, the voltage of pin 60 NO of U36 (CPU) on Main PBA Check any error related...
Service Manual
Page 97
... LEDs blink once when NO powered on NO The connection the OPE panel error between 24V and GND? YES Fuse of boards. -> Replace the boards Repair/replace the board Shortage between 5V and NO GND, or between board? Alignment and Troubleshooting No Power (LCD NO display LED Off) Plug in the...
... LEDs blink once when NO powered on NO The connection the OPE panel error between 24V and GND? YES Fuse of boards. -> Replace the boards Repair/replace the board Shortage between 5V and NO GND, or between board? Alignment and Troubleshooting No Power (LCD NO display LED Off) Plug in the...