User's Guide
Page 4
...Note You can access the user's guide in other languages from the Dell website www.dell.com and support.dell.com. 4 | Features of your new laser printer To access a printer driver help , support, printer drivers, manuals, and order information from the Manual folder on setting up...and how to prepare the printer. Quick Install Guide Provides information on the printer software CD. FINDING MORE INFORMATION You can find information for setting up and using your printer's full features, and contains information for maintaining your printer, troubleshooting, and installing accessories.
...Note You can access the user's guide in other languages from the Dell website www.dell.com and support.dell.com. 4 | Features of your new laser printer To access a printer driver help , support, printer drivers, manuals, and order information from the Manual folder on setting up...and how to prepare the printer. Quick Install Guide Provides information on the printer software CD. FINDING MORE INFORMATION You can find information for setting up and using your printer's full features, and contains information for maintaining your printer, troubleshooting, and installing accessories.
User's Guide
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contents TROUBLESHOOTING 31 Tips for avoiding paper jams 31 31 Clearing paper jams 33 Solving other problems 33 Paper feeding 33 33 Printing problems 34 Printing quality problems 37 Common Windows problems 37 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 38 Supplies 38 38 How to purchase SPECIFICATIONS 39 General specifications 39 40 Printer specifications GLOSSARY 41 INDEX 45 Contents | 9
contents TROUBLESHOOTING 31 Tips for avoiding paper jams 31 31 Clearing paper jams 33 Solving other problems 33 Paper feeding 33 33 Printing problems 34 Printing quality problems 37 Common Windows problems 37 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 38 Supplies 38 38 How to purchase SPECIFICATIONS 39 General specifications 39 40 Printer specifications GLOSSARY 41 INDEX 45 Contents | 9
User's Guide
Page 24
... cover. 3. If you to use cloth or tissue dampened with toner, we recommend you use a vacuum cleaner, toner blown into the printer. Turn the printer off and unplug the power cord. Wait for about 5 seconds. Use the configuration page to view the current settings, to let any... may be careful not to help troubleshoot problems. In Ready mode, press and hold the control panel for the printer to remove the cartridge from the printer's control panel. This buildup can accumulate inside the printer. Pull the waste toner container out of the printer clears or reduces these problems. 1....
... cover. 3. If you to use cloth or tissue dampened with toner, we recommend you use a vacuum cleaner, toner blown into the printer. Turn the printer off and unplug the power cord. Wait for about 5 seconds. Use the configuration page to view the current settings, to let any... may be careful not to help troubleshoot problems. In Ready mode, press and hold the control panel for the printer to remove the cartridge from the printer's control panel. This buildup can accumulate inside the printer. Pull the waste toner container out of the printer clears or reduces these problems. 1....
User's Guide
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...to release the jammed paper. 1. Most of the jammed paper can be removed in this step. Troubleshooting | 31 Ensure that the adjustable guides are removed from the tray while your printer is facing up in the tray. Follow the instructions in the following sections to do if you...to the next step. To remove the jammed paper, open and close the front cover or rear cover. If you encounter an error. troubleshooting This chapter gives helpful information for avoiding paper jams • Clearing paper jams • Solving other problems TIPS FOR AVOIDING PAPER JAMS ...
...to release the jammed paper. 1. Most of the jammed paper can be removed in this step. Troubleshooting | 31 Ensure that the adjustable guides are removed from the tray while your printer is facing up in the tray. Follow the instructions in the following sections to do if you...to the next step. To remove the jammed paper, open and close the front cover or rear cover. If you encounter an error. troubleshooting This chapter gives helpful information for avoiding paper jams • Clearing paper jams • Solving other problems TIPS FOR AVOIDING PAPER JAMS ...
User's Guide
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.... 5. Open the top cover and inner cover. 1 fuser lever 8. Do not touch the fuser inside the inner cover. Take care when removing paper from the printer. 32 | Troubleshooting Open and then close automatically. 9. Ensure that it is 180 °C (356 °F). The inner cover will then close the rear cover or front...
.... 5. Open the top cover and inner cover. 1 fuser lever 8. Do not touch the fuser inside the inner cover. Take care when removing paper from the printer. 32 | Troubleshooting Open and then close automatically. 9. Ensure that it is 180 °C (356 °F). The inner cover will then close the rear cover or front...
User's Guide
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... jam. Use only paper that the print job is not installed. Select Dell 1230c as a billing paper. The port setting is being used. Troubleshooting | 33 If you are correct. printer. • Paper has not been loaded correctly. receiving power. Check the Windows printer setting to feed correctly. See the Software section. Go to the correct...
... jam. Use only paper that the print job is not installed. Select Dell 1230c as a billing paper. The port setting is being used. Troubleshooting | 33 If you are correct. printer. • Paper has not been loaded correctly. receiving power. Check the Windows printer setting to feed correctly. See the Software section. Go to the correct...
User's Guide
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... contact a service representative. Try printing a job from the wrong paper source. Contact a service representative. 34 | Troubleshooting CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly. for example, the paper is wrong, garbled, or incomplete. See the... the print resolution setting is not good. Before printing, the printer emits vapor near the output tray. The wrong printer driver was selected. The toner cartridge is malfunctioning. After printing about 100 color pages, there will take longer to another application. See the ...
... contact a service representative. Try printing a job from the wrong paper source. Contact a service representative. 34 | Troubleshooting CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly. for example, the paper is wrong, garbled, or incomplete. See the... the print resolution setting is not good. Before printing, the printer emits vapor near the output tray. The wrong printer driver was selected. The toner cartridge is malfunctioning. After printing about 100 color pages, there will take longer to another application. See the ...
User's Guide
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...devices within the printer, which means the transfer belt may be damaged. See "Selecting print media" on the page: • The surface of the page at even intervals: • The toner cartridge may be dirty. Try printing with a different batch of paper. Troubleshooting | 35 ... install a new one . See "Replacing the toner cartridge" on the page: • The imaging unit has probably been scratched. CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of background shading. • Remove the old toner cartridge and install a new one...
...devices within the printer, which means the transfer belt may be damaged. See "Selecting print media" on the page: • The surface of the page at even intervals: • The toner cartridge may be dirty. Try printing with a different batch of paper. Troubleshooting | 35 ... install a new one . See "Replacing the toner cartridge" on the page: • The imaging unit has probably been scratched. CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of background shading. • Remove the old toner cartridge and install a new one...
User's Guide
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Turn over the stack of printouts are dirty • Check for details. 36 | Troubleshooting Remove the cartridge and reinsert it. • The toner cartridge may not be installed properly. Contact a service representative. Loose toner Character Voids ...See "Selecting print media" on page 27. • If the problem persists, the printer may be defective and need replacing. Wrinkles or creases • • • Ensure that the paper is loaded properly. CONDITION Solid Color or Black pages A SUGGESTED SOLUTIONS • The toner cartridge may be too slick. See...
Turn over the stack of printouts are dirty • Check for details. 36 | Troubleshooting Remove the cartridge and reinsert it. • The toner cartridge may not be installed properly. Contact a service representative. Loose toner Character Voids ...See "Selecting print media" on page 27. • If the problem persists, the printer may be defective and need replacing. Wrinkles or creases • • • Ensure that the paper is loaded properly. CONDITION Solid Color or Black pages A SUGGESTED SOLUTIONS • The toner cartridge may be too slick. See...
User's Guide
Page 37
... computer for further information on Windows error messages. "Fail To Print", "A printer timeout error occurred." or higher. Troubleshooting | 37 The high altitude may solve this option through Printer Settings Utility or Printer tab in Use" message appears during the Cover page printing. You can set... products: Printing the PDF file as an image may affect the print quality such as an image. Just keep waiting until the printer finishes printing. Update your computer for further information on a next few sheets or loose toner, light print, or contamination occurs....
... computer for further information on Windows error messages. "Fail To Print", "A printer timeout error occurred." or higher. Troubleshooting | 37 The high altitude may solve this option through Printer Settings Utility or Printer tab in Use" message appears during the Cover page printing. You can set... products: Printing the PDF file as an image may affect the print quality such as an image. Just keep waiting until the printer finishes printing. Update your computer for further information on a next few sheets or loose toner, light print, or contamination occurs....