Product Manual
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...126 Answering a Call 127 Transferring a Call 127 Parking and Retrieving a Call 128 Forward a Call 129 Using the Public Address System 130 Call Notifications 131 Enabling Call Notifications 132 Contacts 133 Importing Contacts 133 Adding and Editing Contacts 134 Deleting Contacts 135 Voicemail ...Setting Voicemail Options 136 Specifying How You Retrieve Voicemail...... 137 Setting Your Voicemail Greeting 138 Tips For Recording Your Greeting 139 Reviewing Your Voice Messages 141 In the Office 141 Out the Office 142 From an E-Mail Program 143 Troubleshooting 144 Administrator ...
...126 Answering a Call 127 Transferring a Call 127 Parking and Retrieving a Call 128 Forward a Call 129 Using the Public Address System 130 Call Notifications 131 Enabling Call Notifications 132 Contacts 133 Importing Contacts 133 Adding and Editing Contacts 134 Deleting Contacts 135 Voicemail ...Setting Voicemail Options 136 Specifying How You Retrieve Voicemail...... 137 Setting Your Voicemail Greeting 138 Tips For Recording Your Greeting 139 Reviewing Your Voice Messages 141 In the Office 141 Out the Office 142 From an E-Mail Program 143 Troubleshooting 144 Administrator ...
Product Manual
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... and hires new employees, you only need to review and manage phone usage. It also provides a call log to relocate offices can take the phone system along. More Gateways can be added to a network to 50 IP Phones and Users on a network. D-Link DVX-2000MS User Manual VoiceCenter is easy to a VoiceCenter IP-based phone system on a network. There are two different types...
... and hires new employees, you only need to review and manage phone usage. It also provides a call log to relocate offices can take the phone system along. More Gateways can be added to a network to 50 IP Phones and Users on a network. D-Link DVX-2000MS User Manual VoiceCenter is easy to a VoiceCenter IP-based phone system on a network. There are two different types...
Product Manual
Page 46
...phone system administrator for the entire team). The travel agents use Response Point from a remote phone. • Enable the directory so that agents can review their phones to place calls to a person or when the Automated Receptionist can be stored indefinitely. • User types: person (for each employee has a desk, phone.... • Using Assistant, add or import contacts into Response Point. There is like many other small businesses. D-Link DVX-2000MS User Manual 46 Installation Margie's Travel Margie's Travel is one large office where each individual agent) and ...
...phone system administrator for the entire team). The travel agents use Response Point from a remote phone. • Enable the directory so that agents can review their phones to place calls to a person or when the Automated Receptionist can be stored indefinitely. • User types: person (for each employee has a desk, phone.... • Using Assistant, add or import contacts into Response Point. There is like many other small businesses. D-Link DVX-2000MS User Manual 46 Installation Margie's Travel Margie's Travel is one large office where each individual agent) and ...
Product Manual
Page 57
...one so that you want to upgrade. 6. Click Let me choose which devices to which this with the help of a product support specialist. D-Link DVX-2000MS User Manual 57 To upgrade individual devices 1. On the Which of your devices do this package applies (recommended), and click Next. 3.... to see devices that failed, select the Show only failed upgrades in the list check box. On the Confirmation and warnings page, review the devices in the Devices to be upgraded list, and read the cautionary information regarding the upgrade process. 5. On the Confirmation and warnings...
...one so that you want to upgrade. 6. Click Let me choose which devices to which this with the help of a product support specialist. D-Link DVX-2000MS User Manual 57 To upgrade individual devices 1. On the Which of your devices do this package applies (recommended), and click Next. 3.... to see devices that failed, select the Show only failed upgrades in the list check box. On the Confirmation and warnings page, review the devices in the Devices to be upgraded list, and read the cautionary information regarding the upgrade process. 5. On the Confirmation and warnings...
Product Manual
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... you spent on vacation? • Calculate billable hours- Then, change the search parameters, and view how many personal calls? • Review phone expenses- The default view shows all calls for missed calls or no messages- Important: Call durations are high priority, neglected, or need...a more complex view, save the history to a CSV file, and use Microsoft Office Excel to analyze business patterns, trends, and expenses. D-Link DVX-2000MS User Manual 58 Section 2 - Which customers called about your business. Total minutes will include the time a caller spent waiting in...
... you spent on vacation? • Calculate billable hours- Then, change the search parameters, and view how many personal calls? • Review phone expenses- The default view shows all calls for missed calls or no messages- Important: Call durations are high priority, neglected, or need...a more complex view, save the history to a CSV file, and use Microsoft Office Excel to analyze business patterns, trends, and expenses. D-Link DVX-2000MS User Manual 58 Section 2 - Which customers called about your business. Total minutes will include the time a caller spent waiting in...
Product Manual
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...view. 2. If you want to view. 4. Which customers are being called frequently or infrequently? Installation To view a specific call history log 1. Review the following table for guidance on analyzing, filtering, and sorting specific call information. To view a specific call history log 1. In the Types of ... calls, Incoming calls, All available calls, Outgoing calls, All users View results by To and Minute column From column From column D-Link DVX-2000MS User Manual 59 Click Save to load your selections and display the results in the Call information table. 5. Wait for ...
...view. 2. If you want to view. 4. Which customers are being called frequently or infrequently? Installation To view a specific call history log 1. Review the following table for guidance on analyzing, filtering, and sorting specific call information. To view a specific call history log 1. In the Types of ... calls, Incoming calls, All available calls, Outgoing calls, All users View results by To and Minute column From column From column D-Link DVX-2000MS User Manual 59 Click Save to load your selections and display the results in the Call information table. 5. Wait for ...
Product Manual
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...base unit specifically handles your office LAN. Review this information is the device that you retrieve by the base unit after 15 days, you would like to function efficiently. In addition, the base unit must transfer data between your computers, phones, phone line adapters, the phone system...are stored on the base unit indefinitely, or until the phone system administrator removes it. (This only applies if the phone system administrator configures Response Point to receive voice messages as e-mail attachments.) D-Link DVX-2000MS User Manual 71 The base unit is removed from a...
...base unit specifically handles your office LAN. Review this information is the device that you retrieve by the base unit after 15 days, you would like to function efficiently. In addition, the base unit must transfer data between your computers, phones, phone line adapters, the phone system...are stored on the base unit indefinitely, or until the phone system administrator removes it. (This only applies if the phone system administrator configures Response Point to receive voice messages as e-mail attachments.) D-Link DVX-2000MS User Manual 71 The base unit is removed from a...
Product Manual
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... your office LAN is available on the Base Unit and Phone System pages of Base Unit, Storage Space Use, and Properties sections. 3. On the Base Unit page, you : 1. Configure the IPSec policy on the base unit, including errors, warnings, and information. Section 2 - Installation Checking the Status of the Phone System Phone system information is configured to the base unit. 2. Review information under the Status of Administrator. Configure...
... your office LAN is available on the Base Unit and Phone System pages of Base Unit, Storage Space Use, and Properties sections. 3. On the Base Unit page, you : 1. Configure the IPSec policy on the base unit, including errors, warnings, and information. Section 2 - Installation Checking the Status of the Phone System Phone system information is configured to the base unit. 2. Review information under the Status of Administrator. Configure...
Product Manual
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...handles the Microsoft® Response Point™ phone system. In the Tasks panel, under Storage Space Use on the base unit. Viewing the Event Log The event log details errors, warnings, and information about activity on the Base Unit page. For example, space allocated to ... with an incorrect password and other such events. Click Base Unit Performance for more details about the base unit. D-Link DVX-2000MS User Manual 96 Installation Base Unit The base unit is reported under Status, click View Event Log. 3. Review the event summary and list of the program, as well...
...handles the Microsoft® Response Point™ phone system. In the Tasks panel, under Storage Space Use on the base unit. Viewing the Event Log The event log details errors, warnings, and information about activity on the Base Unit page. For example, space allocated to ... with an incorrect password and other such events. Click Base Unit Performance for more details about the base unit. D-Link DVX-2000MS User Manual 96 Installation Base Unit The base unit is reported under Status, click View Event Log. 3. Review the event summary and list of the program, as well...
Product Manual
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If storage is used for determining when the base unit is still available. Note: This information also appears under Storage Space Use in this order: 1. D-Link DVX-2000MS User Manual 97 There is reached. Section 2 - You can review how much is getting near storage capacity and when you need... until the minimum required free space is a minimum of their voice messages or contacts. If the base unit detects that they don't use often for voice dialing or phone numbers they've configured for voicemail files by each Response Point user. All files in the temporary ...
If storage is used for determining when the base unit is still available. Note: This information also appears under Storage Space Use in this order: 1. D-Link DVX-2000MS User Manual 97 There is reached. Section 2 - You can review how much is getting near storage capacity and when you need... until the minimum required free space is a minimum of their voice messages or contacts. If the base unit detects that they don't use often for voice dialing or phone numbers they've configured for voicemail files by each Response Point user. All files in the temporary ...
Product Manual
Page 98
Click the Base Unit button. 2. Installation To view storage space detail: 1. Section 2 - When finished, click Close. In the Tasks panel, under Status, click View Storage Space Detail. 3. Review Storage Space Summary and Voicemail Storage Used by User to determine if you need to ask employees to delete voice messages. 4. D-Link DVX-2000MS User Manual 98
Click the Base Unit button. 2. Installation To view storage space detail: 1. Section 2 - When finished, click Close. In the Tasks panel, under Status, click View Storage Space Detail. 3. Review Storage Space Summary and Voicemail Storage Used by User to determine if you need to ask employees to delete voice messages. 4. D-Link DVX-2000MS User Manual 98
Product Manual
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... Voicemail Greeting, and then select the default greeting, record a custom greeting, or upload a sound file to change voicemail settings: 1. D-Link DVX-2000MS User Manual 138 To change voicemail settings. Click OK. 4. Section 2 - Review tips on recording your business. Installation Setting Your Voicemail Greeting Your voicemail greeting can help give callers a favorable impression...
... Voicemail Greeting, and then select the default greeting, record a custom greeting, or upload a sound file to change voicemail settings: 1. D-Link DVX-2000MS User Manual 138 To change voicemail settings. Click OK. 4. Section 2 - Review tips on recording your business. Installation Setting Your Voicemail Greeting Your voicemail greeting can help give callers a favorable impression...
Product Manual
Page 141
... the base unit for another extension number, press the star key (*), and then enter the extension number using the keypad. 3. Voice messages sent as e-mail attachments are not deleted by phone when you haven't changed it, the default password is the same for this voicemail box using . D-Link DVX-2000MS User Manual 141 Installation Reviewing...
... the base unit for another extension number, press the star key (*), and then enter the extension number using the keypad. 3. Voice messages sent as e-mail attachments are not deleted by phone when you haven't changed it, the default password is the same for this voicemail box using . D-Link DVX-2000MS User Manual 141 Installation Reviewing...
Product Manual
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Open the e-mail message with a voicemail attachment. 3. To review your e-mail program. 2. Note: If the message does not play, you may have to install a media player, such as attachments to it. Open your voice messages from an e-mail program: 1. D-Link DVX-2000MS User Manual 143 Double-click the WAV file that contains the voice message to listen to e-mail messages. Installation From an E-Mail Program You can review voice messages as Windows Media Player. Section 2 -
Open the e-mail message with a voicemail attachment. 3. To review your e-mail program. 2. Note: If the message does not play, you may have to install a media player, such as attachments to it. Open your voice messages from an e-mail program: 1. D-Link DVX-2000MS User Manual 143 Double-click the WAV file that contains the voice message to listen to e-mail messages. Installation From an E-Mail Program You can review voice messages as Windows Media Player. Section 2 -