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... Answering a Call 127 Transferring a Call 127 Parking and Retrieving a Call 128 Forward a Call 129 Using the Public Address System 130 Call Notifications 131 Enabling Call Notifications 132 Contacts 133 Importing Contacts 133 Adding and Editing Contacts 134 Deleting Contacts 135 Voicemail...From an E-Mail Program 143 Troubleshooting 144 Administrator 144 Assistant 148 Networking Basics 152 Check your IP address 152 Statically Assign an IP address 153 Technical Specifications 154 Contacting Technical Support 156 Warranty 157 Registration 162 D-Link DVX-2000MS User Manual
... Answering a Call 127 Transferring a Call 127 Parking and Retrieving a Call 128 Forward a Call 129 Using the Public Address System 130 Call Notifications 131 Enabling Call Notifications 132 Contacts 133 Importing Contacts 133 Adding and Editing Contacts 134 Deleting Contacts 135 Voicemail...From an E-Mail Program 143 Troubleshooting 144 Administrator 144 Assistant 148 Networking Basics 152 Check your IP address 152 Statically Assign an IP address 153 Technical Specifications 154 Contacting Technical Support 156 Warranty 157 Registration 162 D-Link DVX-2000MS User Manual
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... Overview Introduction D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is designed for small to medium-sized businesses with support for connecting up to 50 IP Phones and Users on a network. VoiceCenter is easy to a VoiceCenter IP-based phone system on a network. VoiceCenter is an IP-based phone system that runs the Microsoft Response Point phone system software. Thus, as needed - The DVX-2000MS PBX/Base Unit is the...
... Overview Introduction D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is designed for small to medium-sized businesses with support for connecting up to 50 IP Phones and Users on a network. VoiceCenter is easy to a VoiceCenter IP-based phone system on a network. VoiceCenter is an IP-based phone system that runs the Microsoft Response Point phone system software. Thus, as needed - The DVX-2000MS PBX/Base Unit is the...
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...its documentation for your base unit data. You will see explanatory messages when these conditions occur. D-Link DVX-2000MS User ...System Vulnerabilities Response Point runs on creating firewall exceptions. A firewall blocks requests or communication attempts from any unspecified programs. If you or intercept your needs. If you are put on the LAN might get an error, a program or other device on the base unit...support service. Security certificates are using a third-party firewall, refer to fool you use firewalls to establish a security relationship between the base unit...
...its documentation for your base unit data. You will see explanatory messages when these conditions occur. D-Link DVX-2000MS User ...System Vulnerabilities Response Point runs on creating firewall exceptions. A firewall blocks requests or communication attempts from any unspecified programs. If you or intercept your needs. If you are put on the LAN might get an error, a program or other device on the base unit...support service. Security certificates are using a third-party firewall, refer to fool you use firewalls to establish a security relationship between the base unit...
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...Point™ Phone System • Designed with Simplicity in Mind - Add Up to 50 Phones or Phone Lines* to a Network • No Fees or Licenses Required for Adding More Phones or Gateways • Supports traditional PSTN lines ...and SIP trunking • One-touch Voice-activated Dialing and Voicemail Access • Automated Attendant for Incoming Call Notification on a PC and Microsoft Outlook Contact Integration • Two-click Backup and Restore and Device Firmware Upgrade Utility *Requires a third party local phone service plan. D-Link Systems...
...Point™ Phone System • Designed with Simplicity in Mind - Add Up to 50 Phones or Phone Lines* to a Network • No Fees or Licenses Required for Adding More Phones or Gateways • Supports traditional PSTN lines ...and SIP trunking • One-touch Voice-activated Dialing and Voicemail Access • Automated Attendant for Incoming Call Notification on a PC and Microsoft Outlook Contact Integration • Two-click Backup and Restore and Device Firmware Upgrade Utility *Requires a third party local phone service plan. D-Link Systems...
Product Manual
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Section 2 - This button gives you access to which users. When a phone is used by the primary user setting vary from one phone to the phone. D-Link DVX-2000MS User Manual 41 Some phones do not support the primary user setting at all. For example, if Rebecca Laszlo is used ...is an employee in the sales department, you started on her desk (which phones belong to many of the phone system features, including voice dialing, call transferring, parking and retrieving of that same phone. The features of the voice message light. Installation Getting Started This section will...
Section 2 - This button gives you access to which users. When a phone is used by the primary user setting vary from one phone to the phone. D-Link DVX-2000MS User Manual 41 Some phones do not support the primary user setting at all. For example, if Rebecca Laszlo is used ...is an employee in the sales department, you started on her desk (which phones belong to many of the phone system features, including voice dialing, call transferring, parking and retrieving of that same phone. The features of the voice message light. Installation Getting Started This section will...
Product Manual
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... extension number, may be assigned to the phone system from a traditional phone service provider. Response Point supports traditional phone service. Calls routed to either extension number, 200 or 101, would cause the phone to the physical component that is provided by a phone line adapter into a phone jack. What Is a Phone Line? For example, a phone in Response Point™, an extension...
... extension number, may be assigned to the phone system from a traditional phone service provider. Response Point supports traditional phone service. Calls routed to either extension number, 200 or 101, would cause the phone to the physical component that is provided by a phone line adapter into a phone jack. What Is a Phone Line? For example, a phone in Response Point™, an extension...
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...phone system, the phone line adapter converts incoming analog signals to the software and hardware that you might need at least one . Section 2 - Installation About Voice Service Response Point supports... two kinds of long-distance and international calls. Electronic data packets deliver these signals to digital ones, and then sends this data over your IP phones... comes into the base unit) or an integrated.... VoIP allows phone-system components to consider...data to as a phone line adapter (which... phone service-is an important factor to communicate using standard phone jacks...
...phone system, the phone line adapter converts incoming analog signals to the software and hardware that you might need at least one . Section 2 - Installation About Voice Service Response Point supports... two kinds of long-distance and international calls. Electronic data packets deliver these signals to digital ones, and then sends this data over your IP phones... comes into the base unit) or an integrated.... VoIP allows phone-system components to consider...data to as a phone line adapter (which... phone service-is an important factor to communicate using standard phone jacks...
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... information about the upgrade package you might decide to delete, and click Remove. Section 2 - Note: To place a call to the D-Link Support site. Download a copy of your hard disk in a folder that's easy to remove all applicable devices configured in the Direct-Dial Number...Device Upgrades Upgrade your phones and phone line adapters when the D-Link releases firmware that can be upgraded with your devices that you want in the phone system. The Upgrade Device Firmware Wizard gives you step-by the D-Link, you can upgrade the firmware of phones and phone line adapters shown in...
... information about the upgrade package you might decide to delete, and click Remove. Section 2 - Note: To place a call to the D-Link Support site. Download a copy of your hard disk in a folder that's easy to remove all applicable devices configured in the Direct-Dial Number...Device Upgrades Upgrade your phones and phone line adapters when the D-Link releases firmware that can be upgraded with your devices that you want in the phone system. The Upgrade Device Firmware Wizard gives you step-by the D-Link, you can upgrade the firmware of phones and phone line adapters shown in...
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... succeeded, failed, or is still in progress. Click Browse to upgrade (advanced), and click Next. 3. The Upgrading device firmware page shows you obtained from D-Link, either by downloading it from a Web site or on a CD. 2. Click Browse to find the upgrade package (look for an "RPU" file) that... you want to upgrade page, select the check box for Response Point to upgrade, and click Next. 4. On the Which of a product support specialist. Click Upgrade to the wrong device. Each device may take several minutes for each device that you don't accidently apply the upgrade to...
... succeeded, failed, or is still in progress. Click Browse to upgrade (advanced), and click Next. 3. The Upgrading device firmware page shows you obtained from D-Link, either by downloading it from a Web site or on a CD. 2. Click Browse to find the upgrade package (look for an "RPU" file) that... you want to upgrade page, select the check box for Response Point to upgrade, and click Next. 4. On the Which of a product support specialist. Click Upgrade to the wrong device. Each device may take several minutes for each device that you don't accidently apply the upgrade to...
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Response Point™ supports the Automated Receptionist Plan, Receptionist Plan, and Multiple Phones Ring Plan. Note: You can say to callers, such as "Please say the name of the person or group you 've made to access...Properties dialog box. and greetings, answers, and questions that can access Response Point remotely. Configure Bypass Receptionist Designate the external phone numbers that the Automated Receptionist can set their extension numbers; D-Link DVX-2000MS User Manual 68 Section 2 - Options Choose How to call handling. These include specifying that lists users and ...
Response Point™ supports the Automated Receptionist Plan, Receptionist Plan, and Multiple Phones Ring Plan. Note: You can say to callers, such as "Please say the name of the person or group you 've made to access...Properties dialog box. and greetings, answers, and questions that can access Response Point remotely. Configure Bypass Receptionist Designate the external phone numbers that the Automated Receptionist can set their extension numbers; D-Link DVX-2000MS User Manual 68 Section 2 - Options Choose How to call handling. These include specifying that lists users and ...
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... user on the Identification tab. 2. Click Next. Click the Phone System button. 2. Note: If you do not see the phone that the phone is connected and plugged in, select the check box at the... at the bottom of the Administrator - D-Link DVX-2000MS User Manual 75 If you still do not see the phone, make sure that you connected your phone page, and click Next. 4. Select dialog...phone supports a primary user, the user must assign one user to a power source, as well as configure it . To add a phone 1. Section 2 - On the What phone do you want to add page, click the phone...
... user on the Identification tab. 2. Click Next. Click the Phone System button. 2. Note: If you do not see the phone that the phone is connected and plugged in, select the check box at the... at the bottom of the Administrator - D-Link DVX-2000MS User Manual 75 If you still do not see the phone, make sure that you connected your phone page, and click Next. 4. Select dialog...phone supports a primary user, the user must assign one user to a power source, as well as configure it . To add a phone 1. Section 2 - On the What phone do you want to add page, click the phone...
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... greetings using Assistant. To change . 5. Click the Phone System button. 2. Setting Voicemail Options You can make adjustments to their phones or receive them as attachments to change voicemail settings: 1. Installation Voicemail Response Point supports various configurations for voicemail: You can retrieve voice messages by phone or as appropriate. 3. Select the options that you...User, as e-mail attachments, or both ), as well as how callers will hear when they reach employees in the User Properties dialog box. D-Link DVX-2000MS User Manual 88 Click OK in your business.
... greetings using Assistant. To change . 5. Click the Phone System button. 2. Setting Voicemail Options You can make adjustments to their phones or receive them as attachments to change voicemail settings: 1. Installation Voicemail Response Point supports various configurations for voicemail: You can retrieve voice messages by phone or as appropriate. 3. Select the options that you...User, as e-mail attachments, or both ), as well as how callers will hear when they reach employees in the User Properties dialog box. D-Link DVX-2000MS User Manual 88 Click OK in your business.
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... the Phone System page in Administrator. The phone line adapter, listed on the Phone System page, translates analog signals to phones, and digital information back to make connections between two calling parties. To use traditional phone service, you can add, edit, and remove phone services, go to work. Installation Phone Service Response Point supports traditional phone service, which is the landline-based phone...
... the Phone System page in Administrator. The phone line adapter, listed on the Phone System page, translates analog signals to phones, and digital information back to make connections between two calling parties. To use traditional phone service, you can add, edit, and remove phone services, go to work. Installation Phone Service Response Point supports traditional phone service, which is the landline-based phone...
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...may not be able to recognize what a caller is good idea to specify a user as the operator to set up an operator is a support feature of the automated voice, or the Automated Receptionist may want to handle situations when this role. 6. To specify an Operator: 1. In... Click Automated Receptionist Plan. 4. Click Assign an operator. 5. It is saying. Select the person who will perform this person cannot answer the phone. Occasionally, a caller may want to speak to a person instead of the Automated Receptionist Plan. Installation Setting Up an Operator Setting up call ...
...may not be able to recognize what a caller is good idea to specify a user as the operator to set up an operator is a support feature of the automated voice, or the Automated Receptionist may want to handle situations when this role. 6. To specify an Operator: 1. In... Click Automated Receptionist Plan. 4. Click Assign an operator. 5. It is saying. Select the person who will perform this person cannot answer the phone. Occasionally, a caller may want to speak to a person instead of the Automated Receptionist Plan. Installation Setting Up an Operator Setting up call ...
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...phone, press the Response Point button and say "Retrieve," and then say the call ." Tip: If you're retrieving a call from the same phone where you parked it and only one call is parked. 2. Response Point™ supports... nine parking spaces for calls. For example, you may take a call on any phone in the warehouse,... will be picked up on hold, the connection will tell you put the call at a phone in your office. Important If you place a call internally to park the call is parked,...
...phone, press the Response Point button and say "Retrieve," and then say the call ." Tip: If you're retrieving a call from the same phone where you parked it and only one call is parked. 2. Response Point™ supports... nine parking spaces for calls. For example, you may take a call on any phone in the warehouse,... will be picked up on hold, the connection will tell you put the call at a phone in your office. Important If you place a call internally to park the call is parked,...
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... to upgrade your system software or you have successfully downloaded a security certificate and confirmed it probably needs to run on my computer? Troubleshooting Troubleshooting This chapter provides solutions to the base unit? If Administrator was connected to the base unit, and then the...an upgraded version of VoiceCenter™. Read the following : • Log on again to see Upgrading Software on again. • Call the customer support service for the base unit. Section 6 - You may also need to my organization's base unit? D-Link DVX-2000MS User Manual ...
... to upgrade your system software or you have successfully downloaded a security certificate and confirmed it probably needs to run on my computer? Troubleshooting Troubleshooting This chapter provides solutions to the base unit? If Administrator was connected to the base unit, and then the...an upgraded version of VoiceCenter™. Read the following : • Log on again to see Upgrading Software on again. • Call the customer support service for the base unit. Section 6 - You may also need to my organization's base unit? D-Link DVX-2000MS User Manual ...
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...the base unit. 2. To ensure that comes with your operating system, regardless of which TTS program you 've repeatedly tried to voice dial a particular personal contact, and each time the Automated Receptionist says "invalid location," use Assistant to record your phone service provider's customer support service...the adapter are configured and connected properly. What should I do if I 've chosen in the Phone list on the Phone System page, try placing your call the number. D-Link DVX-2000MS User Manual 146 All personal contacts. 3. Contact your sound files. Go to -speech ...
...the base unit. 2. To ensure that comes with your operating system, regardless of which TTS program you 've repeatedly tried to voice dial a particular personal contact, and each time the Automated Receptionist says "invalid location," use Assistant to record your phone service provider's customer support service...the adapter are configured and connected properly. What should I do if I 've chosen in the Phone list on the Phone System page, try placing your call the number. D-Link DVX-2000MS User Manual 146 All personal contacts. 3. Contact your sound files. Go to -speech ...
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...mail address to your e-mail address was entered incorrectly. No notification window will be away from the base unit do not have a voicemail attachment, the problem may have verified that your phone supports that it , using the Response Point™ button. Calls put on hold for an extended time...filtered the message. D-Link DVX-2000MS User Manual 149 If you think you received the e-mail message but there is possible to e-mail checkbox is selected and your e-mail address is correct and the messages are not configured properly or your phone system administrator. If you have...
...mail address to your e-mail address was entered incorrectly. No notification window will be away from the base unit do not have a voicemail attachment, the problem may have verified that your phone supports that it , using the Response Point™ button. Calls put on hold for an extended time...filtered the message. D-Link DVX-2000MS User Manual 149 If you think you received the e-mail message but there is possible to e-mail checkbox is selected and your e-mail address is correct and the messages are not configured properly or your phone system administrator. If you have...
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Technical Specifications Technical Specifications Phone System • Phone Network Integration -PSTN Support via FX) ATA • Automated Attendant (DTMF & Speech-based) -User Directory -Frequently Asked Questions -Nicknames -Easy Access to Live Operator -Customizable Prompts • Incoming Call Direct Access (Similar to Did) • Call Forwarding to ... (WxHxD): 9.5" x 14.0" x 27.0" • DVG-2000MS-5 Weight: 40.0 lbs • DVG-2000MS-10 Dimensions: (WxHxD): 12.5" x 18.0" 24.0" • DVG-2000MS-10 Weight: 65.0 lbs D-Link DVX-2000MS User Manual 154 Appendix C -
Technical Specifications Technical Specifications Phone System • Phone Network Integration -PSTN Support via FX) ATA • Automated Attendant (DTMF & Speech-based) -User Directory -Frequently Asked Questions -Nicknames -Easy Access to Live Operator -Customizable Prompts • Incoming Call Direct Access (Similar to Did) • Call Forwarding to ... (WxHxD): 9.5" x 14.0" x 27.0" • DVG-2000MS-5 Weight: 40.0 lbs • DVG-2000MS-10 Dimensions: (WxHxD): 12.5" x 18.0" 24.0" • DVG-2000MS-10 Weight: 65.0 lbs D-Link DVX-2000MS User Manual 154 Appendix C -
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...; Serial Number (s/n number located on the label on the bottom of the base unit (e.g. Contacting Technical Support Contacting Technical Support U.S. For customers within the United States: Phone Support: (888) 404-6262 For customers within Canada: Phone Support: (888) 404-6262 Internet Support: http://support.dlink.com Internet Support: http://support.dlink.com D-Link DVX-2000MS User Manual 156 DVX-2000MS) • Hardware Revision (located...
...; Serial Number (s/n number located on the label on the bottom of the base unit (e.g. Contacting Technical Support Contacting Technical Support U.S. For customers within the United States: Phone Support: (888) 404-6262 For customers within Canada: Phone Support: (888) 404-6262 Internet Support: http://support.dlink.com Internet Support: http://support.dlink.com D-Link DVX-2000MS User Manual 156 DVX-2000MS) • Hardware Revision (located...