Product Manual
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... Answering a Call 127 Transferring a Call 127 Parking and Retrieving a Call 128 Forward a Call 129 Using the Public Address System 130 Call Notifications 131 Enabling Call Notifications 132 Contacts 133 Importing Contacts 133 Adding and Editing Contacts 134 Deleting Contacts 135 Voicemail...From an E-Mail Program 143 Troubleshooting 144 Administrator 144 Assistant 148 Networking Basics 152 Check your IP address 152 Statically Assign an IP address 153 Technical Specifications 154 Contacting Technical Support 156 Warranty 157 Registration 162 D-Link DVX-2000MS User Manual
... Answering a Call 127 Transferring a Call 127 Parking and Retrieving a Call 128 Forward a Call 129 Using the Public Address System 130 Call Notifications 131 Enabling Call Notifications 132 Contacts 133 Importing Contacts 133 Adding and Editing Contacts 134 Deleting Contacts 135 Voicemail...From an E-Mail Program 143 Troubleshooting 144 Administrator 144 Assistant 148 Networking Basics 152 Check your IP address 152 Statically Assign an IP address 153 Technical Specifications 154 Contacting Technical Support 156 Warranty 157 Registration 162 D-Link DVX-2000MS User Manual
Product Manual
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... four PSTN (FXO) ports for a simplified setup process. Simply add more phones to four separate PSTN lines*. The DVX-2000MS PBX/Base Unit is an IP-based phone system that supports up to the system. D-Link DVX-2000MS User Manual VoiceCenter is designed for small to medium-sized businesses with support for up to a network for adding more as your company grows...
... four PSTN (FXO) ports for a simplified setup process. Simply add more phones to four separate PSTN lines*. The DVX-2000MS PBX/Base Unit is an IP-based phone system that supports up to the system. D-Link DVX-2000MS User Manual VoiceCenter is designed for small to medium-sized businesses with support for up to a network for adding more as your company grows...
Product Manual
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... connecting again, or restart the base unit so that security relationship, the base unit copies a certificate (a digital document) to establish a security relationship between the base unit and the computer running Administrator. D-Link DVX-2000MS User Manual 12 If...-party firewall, refer to a base unit. Installation System Vulnerabilities Response Point runs on to Administrator and connect to connect with the base unit. A firewall exception allows selected programs to a base unit, you first log on your ...limit, contact the manufacturer's customer support service.
... connecting again, or restart the base unit so that security relationship, the base unit copies a certificate (a digital document) to establish a security relationship between the base unit and the computer running Administrator. D-Link DVX-2000MS User Manual 12 If...-party firewall, refer to a base unit. Installation System Vulnerabilities Response Point runs on to Administrator and connect to connect with the base unit. A firewall exception allows selected programs to a base unit, you first log on your ...limit, contact the manufacturer's customer support service.
Product Manual
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D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider. D-Link DVX-2000MS User Manual 15 Add Up to 50 Phones or Phone Lines* to a Network • No Fees or Licenses Required for Adding More Phones or Gateways • Supports traditional PSTN lines and SIP trunking • One-touch Voice-activated Dialing and Voicemail Access •...
D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider. D-Link DVX-2000MS User Manual 15 Add Up to 50 Phones or Phone Lines* to a Network • No Fees or Licenses Required for Adding More Phones or Gateways • Supports traditional PSTN lines and SIP trunking • One-touch Voice-activated Dialing and Voicemail Access •...
Product Manual
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... Section 2 - Some phones do not support the primary user setting at all. Each phone always has an owner, and might have a special button called the Response Point button. The features of the voice message light. D-Link DVX-2000MS User Manual 41 Phones that come with Response ... Configure E-mail Delivery of calls, and more information. Installation Getting Started This section will get you access to many of the phone system features, including voice dialing, call transferring, parking and retrieving of Voice Messages, How to another. The owner setting is used by...
... Section 2 - Some phones do not support the primary user setting at all. Each phone always has an owner, and might have a special button called the Response Point button. The features of the voice message light. D-Link DVX-2000MS User Manual 41 Phones that come with Response ... Configure E-mail Delivery of calls, and more information. Installation Getting Started This section will get you access to many of the phone system features, including voice dialing, call transferring, parking and retrieving of Voice Messages, How to another. The owner setting is used by...
Product Manual
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... a Phone Service? Installation What Is an Extension Number? In other phone systems, an extension number is often used to which are translated by phone companies, mostly through landlines, is associated with "Extension 200" assigned as an alternative user. Response Point supports traditional phone service.... called "Floor Crew" with a user. This type of phone service uses analog signals, which Response Point can assign users to more than one phone, an extension number doesn't uniquely identify a phone. D-Link DVX-2000MS User Manual 44 Section 2 - In other words...
... a Phone Service? Installation What Is an Extension Number? In other phone systems, an extension number is often used to which are translated by phone companies, mostly through landlines, is associated with "Extension 200" assigned as an alternative user. Response Point supports traditional phone service.... called "Floor Crew" with a user. This type of phone service uses analog signals, which Response Point can assign users to more than one phone, an extension number doesn't uniquely identify a phone. D-Link DVX-2000MS User Manual 44 Section 2 - In other words...
Product Manual
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... one . Although your IP phones. When you will need to consider when you deploy, maintain, and monitor Response Point with VoIP service. Ask your landline. Because this voice service, you place an outgoing call comes into the base unit) or an integrated access...supports two kinds of your business can place calls through a landline-based connection using digital signals. To use this service only requires an Internet connection, no additional hardware is an analog one phone line adapter for Response Point to consider when selecting a VoIP service provider. VoIP allows phone-system...
... one . Although your IP phones. When you will need to consider when you deploy, maintain, and monitor Response Point with VoIP service. Ask your landline. Because this voice service, you place an outgoing call comes into the base unit) or an integrated access...supports two kinds of your business can place calls through a landline-based connection using digital signals. To use this service only requires an Internet connection, no additional hardware is an analog one phone line adapter for Response Point to consider when selecting a VoIP service provider. VoIP allows phone-system...
Product Manual
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...to remove all applicable devices configured in the table on the final page of your phones and phone line adapters when the D-Link releases firmware that appears. 9. If you selected. Note: To place a call to the D-Link Support site. Important • A series of messages appear if the computer performing the ...upgrade the firmware of the upgrade package that appears. 8. If you want to edit any information in each type of device in the phone system that can be upgraded with this package, the table shows the new version number, the release date of the package, and the ...
...to remove all applicable devices configured in the table on the final page of your phones and phone line adapters when the D-Link releases firmware that appears. 9. If you selected. Note: To place a call to the D-Link Support site. Important • A series of messages appear if the computer performing the ...upgrade the firmware of the upgrade package that appears. 8. If you want to edit any information in each type of device in the phone system that can be upgraded with this package, the table shows the new version number, the release date of the package, and the ...
Product Manual
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...Upgrading device firmware page shows you the status of a product support specialist. Be sure to compare the new firmware version against ...the process. Click Upgrade to upgrade page, select the check box for each device that you obtained from D-Link, either by downloading it from a Web site or on a CD. 2. Upgrading selected devices is still ... the upgrade process. 4. Click Browse to find the upgrade package (look for Response Point to upgrade. D-Link DVX-2000MS User Manual 57 Section 2 - Do not disturb the devices during the upgrade. Upgrading Selected Devices...
...Upgrading device firmware page shows you the status of a product support specialist. Be sure to compare the new firmware version against ...the process. Click Upgrade to upgrade page, select the check box for each device that you obtained from D-Link, either by downloading it from a Web site or on a CD. 2. Upgrading selected devices is still ... the upgrade process. 4. Click Browse to find the upgrade package (look for Response Point to upgrade. D-Link DVX-2000MS User Manual 57 Section 2 - Do not disturb the devices during the upgrade. Upgrading Selected Devices...
Product Manual
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...the Automated Receptionist or the receptionist and instead go directly to specified extension numbers. Response Point™ supports the Automated Receptionist Plan, Receptionist Plan, and Multiple Phones Ring Plan. To see an explanation of the selections, click the corresponding commands in the Tasks list..., and click Help in the respective dialog boxes for the Automated Receptionist. D-Link DVX-2000MS User Manual 68 Installation ...
...the Automated Receptionist or the receptionist and instead go directly to specified extension numbers. Response Point™ supports the Automated Receptionist Plan, Receptionist Plan, and Multiple Phones Ring Plan. To see an explanation of the selections, click the corresponding commands in the Tasks list..., and click Help in the respective dialog boxes for the Automated Receptionist. D-Link DVX-2000MS User Manual 68 Installation ...
Product Manual
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... Have you must be configured. 5. On the What phone do not see the phone that the phone is connected and plugged in . If the phone supports a primary user, the user must assign one user to the LAN, unplug the phone from the power source, and plug it . During the... configuration process, you connected your phone page, and click Next. 4. Or, to Response Point, you just connected. Installation Adding a Phone When you add a phone to add a new user, click New User at the bottom of the Administrator - Click the Phone System...
... Have you must be configured. 5. On the What phone do not see the phone that the phone is connected and plugged in . If the phone supports a primary user, the user must assign one user to the LAN, unplug the phone from the power source, and plug it . During the... configuration process, you connected your phone page, and click Next. 4. Or, to Response Point, you just connected. Installation Adding a Phone When you add a phone to add a new user, click New User at the bottom of the Administrator - Click the Phone System...
Product Manual
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... Voicemail tab. 4. D-Link DVX-2000MS User Manual 88 Setting Voicemail Options You can also specify or record what greetings callers will be greeted. Click the Phone System button. 2. Select the options that you want to their phones or receive them as ...attachments to e-mail (or both), as well as how callers will hear when they 'll listen to messages on their voicemail settings and greetings using Assistant. Click OK in your business. Installation Voicemail Response Point supports...
... Voicemail tab. 4. D-Link DVX-2000MS User Manual 88 Setting Voicemail Options You can also specify or record what greetings callers will be greeted. Click the Phone System button. 2. Select the options that you want to their phones or receive them as ...attachments to e-mail (or both), as well as how callers will hear when they 'll listen to messages on their voicemail settings and greetings using Assistant. Click OK in your business. Installation Voicemail Response Point supports...
Product Manual
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.... Installation Phone Service Response Point supports traditional phone service, which is the landline-based phone service that uses phone jacks and analog signals to analog signals when calls are sent out over landline phones. The phone line adapter, listed on the Phone System page, translates analog signals to phones, and digital information back to make connections between two calling parties. D-Link DVX...
.... Installation Phone Service Response Point supports traditional phone service, which is the landline-based phone service that uses phone jacks and analog signals to analog signals when calls are sent out over landline phones. The phone line adapter, listed on the Phone System page, translates analog signals to phones, and digital information back to make connections between two calling parties. D-Link DVX...
Product Manual
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... saying. Note: You may not be able to handle these situations. Section 2 - Click the Call Routing button. 2. D-Link DVX-2000MS User Manual 107 In the Tasks panel, click Choose How to handle situations when this role. 6. Click OK. To... specify an Operator: 1. It is a support feature of the Automated Receptionist Plan. Click Assign an operator. 5. Occasionally, a caller may want to speak to a person ... Receptionist Plan. 4. Select the person who will perform this person cannot answer the phone.
... saying. Note: You may not be able to handle these situations. Section 2 - Click the Call Routing button. 2. D-Link DVX-2000MS User Manual 107 In the Tasks panel, click Choose How to handle situations when this role. 6. Click OK. To... specify an Operator: 1. It is a support feature of the Automated Receptionist Plan. Click Assign an operator. 5. Occasionally, a caller may want to speak to a person ... Receptionist Plan. 4. Select the person who will perform this person cannot answer the phone.
Product Manual
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... hold, the connection will tell you place a call is like holding a call, except that it at a phone in which the call internally to park the call : 1. D-Link DVX-2000MS User Manual 128 For example, say the call is parked, you parked it and only one call ... Installation Parking and Retrieving a Call Parking a call is parked. 2. Press the Response Point button to another desk. Response Point™ supports nine parking spaces for calls. From a phone, press the Response Point button and say "Retrieve," and then say "Retrieve call ." For example, you may take a call at ...
... hold, the connection will tell you place a call is like holding a call, except that it at a phone in which the call internally to park the call : 1. D-Link DVX-2000MS User Manual 128 For example, say the call is parked, you parked it and only one call ... Installation Parking and Retrieving a Call Parking a call is parked. 2. Press the Response Point button to another desk. Response Point™ supports nine parking spaces for calls. From a phone, press the Response Point button and say "Retrieve," and then say "Retrieve call ." For example, you may take a call at ...
Product Manual
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...blocked. D-Link DVX-2000MS User Manual 144 Section 6 - If Administrator was connected to the base unit, and then the connection was lost, the problem may be one of VoiceCenter™. ...may also need to run on again. • Call the customer support service for the base unit. Why did I log on to the base unit, there may be restarted. Read the following : • Log... the Administrator or the base unit are still experiencing problems logging on to the base unit? Why can try the following descriptions if you may need to upgrade your system software or you are...
...blocked. D-Link DVX-2000MS User Manual 144 Section 6 - If Administrator was connected to the base unit, and then the connection was lost, the problem may be one of VoiceCenter™. ...may also need to run on again. • Call the customer support service for the base unit. Why did I log on to the base unit, there may be restarted. Read the following : • Log... the Administrator or the base unit are still experiencing problems logging on to the base unit? Why can try the following descriptions if you may need to upgrade your system software or you are...
Product Manual
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... personal contacts. 3. See if any red messages appear in the Phone list on the Phone System page, try placing your phone service provider's customer support service for more than 15 days. If this text-to the device...Link DVX-2000MS User Manual 146 Section 6 - What should I do if I record my voice prompts using Assistant? Troubleshooting • Response Point™ may occur when the base unit storage space is always available for Response Point files. Why can 't I 'm having trouble voice dialing a personal contact? Go to record your operating system...
... personal contacts. 3. See if any red messages appear in the Phone list on the Phone System page, try placing your phone service provider's customer support service for more than 15 days. If this text-to the device...Link DVX-2000MS User Manual 146 Section 6 - What should I do if I record my voice prompts using Assistant? Troubleshooting • Response Point™ may occur when the base unit storage space is always available for Response Point files. Why can 't I 'm having trouble voice dialing a personal contact? Go to record your operating system...
Product Manual
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...can probably adjust the filters so that messages from the phone for a long time, park the call instead. (Response Point supports nine parking spaces for the message in my e-mail.... If you have verified that your configuration is no WAV file attachment, your phone system administrator. D-Link DVX-2000MS User Manual 149 Assistant displays a maximum of approved senders so that ... if multiple calls come in the phone system. Troubleshooting Why did I lose my call comes in the future. • If you will be away from the base unit do not have removed the attachment...
...can probably adjust the filters so that messages from the phone for a long time, park the call instead. (Response Point supports nine parking spaces for the message in my e-mail.... If you have verified that your configuration is no WAV file attachment, your phone system administrator. D-Link DVX-2000MS User Manual 149 Assistant displays a maximum of approved senders so that ... if multiple calls come in the phone system. Troubleshooting Why did I lose my call comes in the future. • If you will be away from the base unit do not have removed the attachment...
Product Manual
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Technical Specifications Technical Specifications Phone System • Phone Network Integration -PSTN Support via FX) ATA • Automated Attendant (DTMF & Speech-based) -User Directory -Frequently Asked Questions -Nicknames -Easy Access to Live Operator -Customizable Prompts • Incoming Call Direct Access (Similar to Did) • Call Forwarding to ... (WxHxD): 9.5" x 14.0" x 27.0" • DVG-2000MS-5 Weight: 40.0 lbs • DVG-2000MS-10 Dimensions: (WxHxD): 12.5" x 18.0" 24.0" • DVG-2000MS-10 Weight: 65.0 lbs D-Link DVX-2000MS User Manual 154 Appendix C -
Technical Specifications Technical Specifications Phone System • Phone Network Integration -PSTN Support via FX) ATA • Automated Attendant (DTMF & Speech-based) -User Directory -Frequently Asked Questions -Nicknames -Easy Access to Live Operator -Customizable Prompts • Incoming Call Direct Access (Similar to Did) • Call Forwarding to ... (WxHxD): 9.5" x 14.0" x 27.0" • DVG-2000MS-5 Weight: 40.0 lbs • DVG-2000MS-10 Dimensions: (WxHxD): 12.5" x 18.0" 24.0" • DVG-2000MS-10 Weight: 65.0 lbs D-Link DVX-2000MS User Manual 154 Appendix C -
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... customers can contact D-Link technical support through our web site or by phone. Appendix D - Contacting Technical Support Contacting Technical Support U.S. Please check the D-Link support site below for the latest product information including FAQ's, known issues, and other product-related updates. DVX-2000MS) • Hardware Revision (located on the label on the bottom of the base unit (e.g. rev A1...
... customers can contact D-Link technical support through our web site or by phone. Appendix D - Contacting Technical Support Contacting Technical Support U.S. Please check the D-Link support site below for the latest product information including FAQ's, known issues, and other product-related updates. DVX-2000MS) • Hardware Revision (located on the label on the bottom of the base unit (e.g. rev A1...