Product Manual
Page 2
...Response Point Administrator 25 Configure the DPH-125MS IP Phones......... 27 Configure the DVG-3104MS Gateway.......... 32 Installing Microsoft Response Point Assistant.. 36 D-Link DVX-2000MS User Manual Starting Microsoft Response Point Assistant.... 40 Getting Started 41 What Is a Phone 41 What Is a User 42 What Is...Fourth Coffee 47 Southridge Video 48 Choosing Your Call Routing Plan 49 Introduction to Microsoft Response Point Administrator 51 Phone System Page 62 Base Unit Page 64 Call Routing Page 68 Upgrading Software 69 Understanding Information Storage and Retrieval 71 Checking ...
...Response Point Administrator 25 Configure the DPH-125MS IP Phones......... 27 Configure the DVG-3104MS Gateway.......... 32 Installing Microsoft Response Point Assistant.. 36 D-Link DVX-2000MS User Manual Starting Microsoft Response Point Assistant.... 40 Getting Started 41 What Is a Phone 41 What Is a User 42 What Is...Fourth Coffee 47 Southridge Video 48 Choosing Your Call Routing Plan 49 Introduction to Microsoft Response Point Administrator 51 Phone System Page 62 Base Unit Page 64 Call Routing Page 68 Upgrading Software 69 Understanding Information Storage and Retrieval 71 Checking ...
Product Manual
Page 3
........ 91 Phone Service 92 Adding Phone Service 93 Editing Phone Service 94 Removing Phone Service 95 Base Unit 96 Viewing the Event Log 96 Viewing Storage Space Detail 97 Changing the Base Unit Password 99 Configuring the E-Mail Server 100 Change the Date and Time 101 Backing Up the Base Unit 102 D-Link DVX-2000MS User Manual Restoring...
........ 91 Phone Service 92 Adding Phone Service 93 Editing Phone Service 94 Removing Phone Service 95 Base Unit 96 Viewing the Event Log 96 Viewing Storage Space Detail 97 Changing the Base Unit Password 99 Configuring the E-Mail Server 100 Change the Date and Time 101 Backing Up the Base Unit 102 D-Link DVX-2000MS User Manual Restoring...
Product Manual
Page 4
...Manual Dialing 125 Dialing an Internal Call 125 Dialing an External Call 125 Using Voice Dialing 126 Voice Dialing an Internal Call 126 Voice Dialing an External Call 126 Answering a Call 127 Transferring a Call 127 Parking and Retrieving a Call 128 Forward a Call 129 Using the Public Address System...Mail Program 143 Troubleshooting 144 Administrator 144 Assistant 148 Networking Basics 152 Check your IP address 152 Statically Assign an IP address 153 Technical Specifications 154 Contacting Technical Support 156 Warranty 157 Registration 162 D-Link DVX-2000MS User Manual
...Manual Dialing 125 Dialing an Internal Call 125 Dialing an External Call 125 Using Voice Dialing 126 Voice Dialing an Internal Call 126 Voice Dialing an External Call 126 Answering a Call 127 Transferring a Call 127 Parking and Retrieving a Call 128 Forward a Call 129 Using the Public Address System...Mail Program 143 Troubleshooting 144 Administrator 144 Assistant 148 Networking Basics 152 Check your IP address 152 Statically Assign an IP address 153 Technical Specifications 154 Contacting Technical Support 156 Warranty 157 Registration 162 D-Link DVX-2000MS User Manual
Product Manual
Page 5
... Overview PPraocdkuacgteOCvoenrtevnietsw • D-Link DVX-2000MS Base Unit • D-Link DPH-125MS IP Phones (5 or 10) • D-Link DVG-3104MS 4-Port PSTN Gateway • CAT5 Ethernet Cables • Power Adapters • Phone Cable • CD-ROM with Installation Wizard, User Manual, and QIG Note: Using... (for this product. System Requirements • Computers with Windows®, Macintosh®, or Linux-based operating systems with a different voltage rating than the ones included will cause damage and void the warranty for configuration) D-Link DVX-2000MS User Manual
... Overview PPraocdkuacgteOCvoenrtevnietsw • D-Link DVX-2000MS Base Unit • D-Link DPH-125MS IP Phones (5 or 10) • D-Link DVG-3104MS 4-Port PSTN Gateway • CAT5 Ethernet Cables • Power Adapters • Phone Cable • CD-ROM with Installation Wizard, User Manual, and QIG Note: Using... (for this product. System Requirements • Computers with Windows®, Macintosh®, or Linux-based operating systems with a different voltage rating than the ones included will cause damage and void the warranty for configuration) D-Link DVX-2000MS User Manual
Product Manual
Page 6
... Gateways can be added to a network to manage an entire phone system. D-Link DVX-2000MS User Manual Product Overview Introduction D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is easy to 50 phones and 50 PSTN lines*. In addition, VoiceCenter provides state-of complicated, hard-to-use IP-based products, VoiceCenter is designed for small to medium-sized businesses with support...
... Gateways can be added to a network to manage an entire phone system. D-Link DVX-2000MS User Manual Product Overview Introduction D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is easy to 50 phones and 50 PSTN lines*. In addition, VoiceCenter provides state-of complicated, hard-to-use IP-based products, VoiceCenter is designed for small to medium-sized businesses with support...
Product Manual
Page 7
... Outlook address book by simply saying their name. D-Link VoiceCenter, a Microsoft Response Point phone system, is no need to run additional Ethernet cables to a network and PC. Installing the IP Phone is a breeze since there is the clear choice...third party local phone service plan. Setting up new phone extensions is another convenient feature. is not a Telephone Service Provider or VoIP Phone Service Provider. D-Link DVX-2000MS User Manual D-Link phones provide two Ethernet ports for today's productivity and efficient minded small to complete. D-Link Systems, Inc. ...
... Outlook address book by simply saying their name. D-Link VoiceCenter, a Microsoft Response Point phone system, is no need to run additional Ethernet cables to a network and PC. Installing the IP Phone is a breeze since there is the clear choice...third party local phone service plan. Setting up new phone extensions is another convenient feature. is not a Telephone Service Provider or VoIP Phone Service Provider. D-Link DVX-2000MS User Manual D-Link phones provide two Ethernet ports for today's productivity and efficient minded small to complete. D-Link Systems, Inc. ...
Product Manual
Page 8
... Response Point base unit by your responsibility as Response Point, to dial 911. D-Link DVX-2000MS User Manual Note: This feature may not work . • How to dial 911: Please inform all of your phone system with the physical location/address of the phone that certain U.S. (state and/or federal) and foreign laws may require the owner...
... Response Point base unit by your responsibility as Response Point, to dial 911. D-Link DVX-2000MS User Manual Note: This feature may not work . • How to dial 911: Please inform all of your phone system with the physical location/address of the phone that certain U.S. (state and/or federal) and foreign laws may require the owner...
Product Manual
Page 9
...base unit password (for example, the phone system administrator) can modify this directory. Any user who has access to override this list. D-Link DVX-2000MS User Manual However, the phone system administrator can override your choice without your consent-by phone. (Voice messages sent as e-mail ...number from your contact store. • E-mail addresses that you specify to receive voicemail attachments. • Bypass Receptionist phone numbers that connect directly to the extension numbers that you upload from this information, which includes: • Voicemail messages...
...base unit password (for example, the phone system administrator) can modify this directory. Any user who has access to override this list. D-Link DVX-2000MS User Manual However, the phone system administrator can override your choice without your consent-by phone. (Voice messages sent as e-mail ...number from your contact store. • E-mail addresses that you specify to receive voicemail attachments. • Bypass Receptionist phone numbers that connect directly to the extension numbers that you upload from this information, which includes: • Voicemail messages...
Product Manual
Page 10
...server, contact the phone system administrator. Therefore, we recommend that the phone system administrator store backups on a removable hard drive that may not be disconnected from one phone to your SMTP server (such as e-mail attachments. D-Link DVX-2000MS User Manual 10 Section 2 - ...Installation Privacy of Calls Various components of Backups The phone system administrator may also be stored in the backup...
...server, contact the phone system administrator. Therefore, we recommend that the phone system administrator store backups on a removable hard drive that may not be disconnected from one phone to your SMTP server (such as e-mail attachments. D-Link DVX-2000MS User Manual 10 Section 2 - ...Installation Privacy of Calls Various components of Backups The phone system administrator may also be stored in the backup...
Product Manual
Page 11
...to another person-for example, if you give it to another small business owner or recycle it also introduces some security issues. Unless your phone system. Security Considerations Security Considerations Security and privacy are related topics. This topic focuses on Assistant and to the base unit. An employee is ...LAN is secure, employees or callers could change their passwords using the Erase Data program ("ResponsePointEraseData.exe") that comes on the installation CD. D-Link DVX-2000MS User Manual 11 Section 2 - Installation Transfer of Base Units Transfer of the base unit.
...to another person-for example, if you give it to another small business owner or recycle it also introduces some security issues. Unless your phone system. Security Considerations Security Considerations Security and privacy are related topics. This topic focuses on Assistant and to the base unit. An employee is ...LAN is secure, employees or callers could change their passwords using the Erase Data program ("ResponsePointEraseData.exe") that comes on the installation CD. D-Link DVX-2000MS User Manual 11 Section 2 - Installation Transfer of Base Units Transfer of the base unit.
Product Manual
Page 12
... refer to fool you or intercept your organization may not be reinitialized. Occasionally, when you log on creating firewall exceptions. D-Link DVX-2000MS User Manual 12 Firewall Issues It's a good idea to use a third-party firewall to provide security, instead of the default Windows...LAN. In this problem, create firewall exceptions in many wireless default implementations may have a 15-year expiration date. Installation System Vulnerabilities Response Point runs on to Administrator and connect to establish a security relationship between the base unit and the computer ...
... refer to fool you or intercept your organization may not be reinitialized. Occasionally, when you log on creating firewall exceptions. D-Link DVX-2000MS User Manual 12 Firewall Issues It's a good idea to use a third-party firewall to provide security, instead of the default Windows...LAN. In this problem, create firewall exceptions in many wireless default implementations may have a 15-year expiration date. Installation System Vulnerabilities Response Point runs on to Administrator and connect to establish a security relationship between the base unit and the computer ...
Product Manual
Page 13
...firewall blocks all requests or communication attempts from the LAN. Performance Considerations Response Point can affect performance, including how the phone system handles calls, delivery of contacts to those names and numbers that can be added to reduce the number of voice ..., create firewall exceptions in a timely and reliable manner. D-Link DVX-2000MS User Manual 13 If these limits are several configuration and other . If you choose to connect with each other practices that the phone system administrator store backups on the base unit. Section 2 - Installation...
...firewall blocks all requests or communication attempts from the LAN. Performance Considerations Response Point can affect performance, including how the phone system handles calls, delivery of contacts to those names and numbers that can be added to reduce the number of voice ..., create firewall exceptions in a timely and reliable manner. D-Link DVX-2000MS User Manual 13 If these limits are several configuration and other . If you choose to connect with each other practices that the phone system administrator store backups on the base unit. Section 2 - Installation...
Product Manual
Page 14
... "extension 101" and "extension 201." In this default when necessary. D-Link DVX-2000MS User Manual 14 If they have more than one extension number, because they are identified as "Sales" at their passwords regularly. Otherwise, it's a good idea to encourage employees to phone services. As phone system administrator, you set in Assistant, is an important action to...
... "extension 101" and "extension 201." In this default when necessary. D-Link DVX-2000MS User Manual 14 If they have more than one extension number, because they are identified as "Sales" at their passwords regularly. Otherwise, it's a good idea to encourage employees to phone services. As phone system administrator, you set in Assistant, is an important action to...
Product Manual
Page 15
... • Voicemail to Install, Use and Manage • Scalable - D-Link DVX-2000MS User Manual 15 Easy to E-mail Forwarding • 3-way Call-conferencing • Call Log for Tracking Phone Usage • Assistant program for Incoming Call Notification on a PC and ...and Device Firmware Upgrade Utility *Requires a third party local phone service plan. is not a Telephone Service Provider or VoIP Phone Service Provider. D-Link Systems, Inc. Product Overview Features • A Microsoft® Response Point™ Phone System • Designed with Simplicity in Mind - Section 1 ...
... • Voicemail to Install, Use and Manage • Scalable - D-Link DVX-2000MS User Manual 15 Easy to E-mail Forwarding • 3-way Call-conferencing • Call Log for Tracking Phone Usage • Assistant program for Incoming Call Notification on a PC and ...and Device Firmware Upgrade Utility *Requires a third party local phone service plan. is not a Telephone Service Provider or VoIP Phone Service Provider. D-Link Systems, Inc. Product Overview Features • A Microsoft® Response Point™ Phone System • Designed with Simplicity in Mind - Section 1 ...
Product Manual
Page 16
Section 1 - Product Overview Hardware Overview Connections Power Receptor Receptor for the supplied power adapter. Ethernet Port Used to connect the DVX-2000MS Base Unit through Ethernet cable to your Local Area Network. D-Link DVX-2000MS User Manual 16
Section 1 - Product Overview Hardware Overview Connections Power Receptor Receptor for the supplied power adapter. Ethernet Port Used to connect the DVX-2000MS Base Unit through Ethernet cable to your Local Area Network. D-Link DVX-2000MS User Manual 16
Product Manual
Page 17
Compact Flash LED This LED blinks during data transmission. D-Link DVX-2000MS User Manual 17 Product Overview Hardware Overview LEDs Alarm LED A solid red light indicates an alert in the event viewer. This LED blinks during data transmission. Power Button Used to an Ethernet-enabled device on ports 0-4. Section 1 - Local Network LEDs A solid light indicates a connection to power ON or OFF the DVX-2000MS Base Unit. Power LED A solid light indicates a proper connection to the power supply.
Compact Flash LED This LED blinks during data transmission. D-Link DVX-2000MS User Manual 17 Product Overview Hardware Overview LEDs Alarm LED A solid red light indicates an alert in the event viewer. This LED blinks during data transmission. Power Button Used to an Ethernet-enabled device on ports 0-4. Section 1 - Local Network LEDs A solid light indicates a connection to power ON or OFF the DVX-2000MS Base Unit. Power LED A solid light indicates a proper connection to the power supply.
Product Manual
Page 18
... AC outlet or power strip and plug the other end of the DVX-2000MS Base Unit. When you have connected the DVX-2000MS to indicate proper connection. Connect one end of the Ethernet cable to the LAN Port on the back of the DVX-2000MS Base Unit and connect the other end into the AC input... up to a Local Area Network via switch or hub. The power LED will light up to your network, it should look like the diagram below: D-Link DVX-2000MS User Manual 18
... AC outlet or power strip and plug the other end of the DVX-2000MS Base Unit. When you have connected the DVX-2000MS to indicate proper connection. Connect one end of the Ethernet cable to the LAN Port on the back of the DVX-2000MS Base Unit and connect the other end into the AC input... up to a Local Area Network via switch or hub. The power LED will light up to your network, it should look like the diagram below: D-Link DVX-2000MS User Manual 18
Product Manual
Page 19
... on the IP Phone and connect the other end of the Ethernet cable to your network it should look like the diagram below. The Power LEDs will light up to your Local Area Network using a switch or hub. D-Link DVX-2000MS User Manual 19 Repeats steps for additional DPH-125MS IP Phones. When you have connected the IP Phones to...
... on the IP Phone and connect the other end of the Ethernet cable to your network it should look like the diagram below. The Power LEDs will light up to your Local Area Network using a switch or hub. D-Link DVX-2000MS User Manual 19 Repeats steps for additional DPH-125MS IP Phones. When you have connected the IP Phones to...
Product Manual
Page 20
...Avoid disabling your network, it to set up the VoiceCenter. If you have an alternative jack available, use it should look like the diagram below: D-Link DVX-2000MS User Manual 20 The power LED will light up to a phone jack. Plug the power adapter into an AC ...outlet or power strip and plug the other end into the format used by traditional phone service. The LAN LED will light up to your existing phone service while setting up and test the VoiceCenter phone system...
...Avoid disabling your network, it to set up the VoiceCenter. If you have an alternative jack available, use it should look like the diagram below: D-Link DVX-2000MS User Manual 20 The power LED will light up to a phone jack. Plug the power adapter into an AC ...outlet or power strip and plug the other end into the format used by traditional phone service. The LAN LED will light up to your existing phone service while setting up and test the VoiceCenter phone system...
Product Manual
Page 21
... click Next to Start > Run. Note: Microsoft® Response Point™ Administrator only operates with Windows® XP SP2 or Windows Vista™. Click Next D-Link DVX-2000MS User Manual 21 Installation Software Installation Installing Microsoft Response Point Administrator Insert the VoiceCenter CD in Windows® XP. Section 2 -
... click Next to Start > Run. Note: Microsoft® Response Point™ Administrator only operates with Windows® XP SP2 or Windows Vista™. Click Next D-Link DVX-2000MS User Manual 21 Installation Software Installation Installing Microsoft Response Point Administrator Insert the VoiceCenter CD in Windows® XP. Section 2 -