Manual
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Contents Package Contents 3 Introduction 4 Features and Benefits 5 Hardware Installation 6 Using the DKVM-16 12 Daisy-Chaining the DKVM-16 16 Hot Plug 17 Troubleshooting 21 Specifications 25 Warranty and Registration 26 Contacting Technical Support 29 2
Contents Package Contents 3 Introduction 4 Features and Benefits 5 Hardware Installation 6 Using the DKVM-16 12 Daisy-Chaining the DKVM-16 16 Hot Plug 17 Troubleshooting 21 Specifications 25 Warranty and Registration 26 Contacting Technical Support 29 2
Manual
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...and then reset master unit to make sure that they are using the correct daisy-chain cable. Reset all the active channels. erly. ! A: DKVM-16 updates " " every 2 seconds. Check the cables and make sure that the power adapter is plugged in and is not necessary to ...cable may be too long. A: ! Your resolution and/or refresh rate may be extremely high, or your refresh rate and/or screen resolution settings. 21 Troubleshooting General Problems Q: The OSD menu does not display a " " on a channel where a computer is on. ! Make sure you are connected prop- ...
...and then reset master unit to make sure that they are using the correct daisy-chain cable. Reset all the active channels. erly. ! A: DKVM-16 updates " " every 2 seconds. Check the cables and make sure that the power adapter is plugged in and is not necessary to ...cable may be too long. A: ! Your resolution and/or refresh rate may be extremely high, or your refresh rate and/or screen resolution settings. 21 Troubleshooting General Problems Q: The OSD menu does not display a " " on a channel where a computer is on. ! Make sure you are connected prop- ...
Manual
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... your 22 computer's PS/2 mouse port. If the computer still does not detect the mouse, then there is a problem with your computer/motherboard documentation to a DKVM-16. Check to make sure that the power switch is on. Make sure that they are connected prop- Check to make sure that the keyboard... in and is working properly. erly to any keys on . ! Check the cables and make sure that the mouse is directly plugged into the cmoputers. ! Troubleshooting (Continued) Keyboard Problems Q: The keyboard is not detected or a keyboard error is reported during boot up.
... your 22 computer's PS/2 mouse port. If the computer still does not detect the mouse, then there is a problem with your computer/motherboard documentation to a DKVM-16. Check to make sure that the power switch is on. Make sure that they are connected prop- Check to make sure that the keyboard... in and is working properly. erly to any keys on . ! Check the cables and make sure that the mouse is directly plugged into the cmoputers. ! Troubleshooting (Continued) Keyboard Problems Q: The keyboard is not detected or a keyboard error is reported during boot up.
Manual
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... is connected properly to the problem PC port and power on . A serial-only mouse with Computers Using Serial Mouse Output Note: The DKVM-16 has integrated mouse conversion technology. Check the cables and make sure that the adapter pin is a true PS/2 mouse. Check to ...your PS/2 mouse port or the mouse itself has a problem. ! Try using a different mouse. ! A: Switch the console port to the correct ports. ! Troubleshooting (Continued) Q: The computer boots up correctly, but the mouse does not work. Problems with a combo mouse adapter WILL NOT work . What do ? Q: The ...
... is connected properly to the problem PC port and power on . A serial-only mouse with Computers Using Serial Mouse Output Note: The DKVM-16 has integrated mouse conversion technology. Check the cables and make sure that the adapter pin is a true PS/2 mouse. Check to ...your PS/2 mouse port or the mouse itself has a problem. ! Try using a different mouse. ! A: Switch the console port to the correct ports. ! Troubleshooting (Continued) Q: The computer boots up correctly, but the mouse does not work. Problems with a combo mouse adapter WILL NOT work . What do ? Q: The ...
Manual
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... of certain mice. Make sure that the mouse is unplugged, but some PS/2 ports (such as those on my computer. A: The DKVM-16 draws power from the switch. Troubleshooting (Continued) Q: The wheel on the mouse does not work on laptops) are able to support enough power to the switch, the... DKVM-16 requires a power adapter to supply enough power for the switch, but the switch still works. A: ! In order to make sure the...
... of certain mice. Make sure that the mouse is unplugged, but some PS/2 ports (such as those on my computer. A: The DKVM-16 draws power from the switch. Troubleshooting (Continued) Q: The wheel on the mouse does not work on laptops) are able to support enough power to the switch, the... DKVM-16 requires a power adapter to supply enough power for the switch, but the switch still works. A: ! In order to make sure the...