End User License Agreement
Page 2
...solution provided with /for commercial timesharing or bureau use. All intellectual property rights in the Software Product and user documentation are protected by HP as an upgrade, you may no longer use of any term or condition of such license. floppy disk, CD or DVD) or an equivalent ... for your license is effective unless terminated or rejected. The use the original Software Product that HP and its suppliers and are owned by the terms and conditions of this EULA. 5. After upgrading, you must agree to all component parts, media, printed materials, this EULA or if you...
...solution provided with /for commercial timesharing or bureau use. All intellectual property rights in the Software Product and user documentation are protected by HP as an upgrade, you may no longer use of any term or condition of such license. floppy disk, CD or DVD) or an equivalent ... for your license is effective unless terminated or rejected. The use the original Software Product that HP and its suppliers and are owned by the terms and conditions of this EULA. 5. After upgrading, you must agree to all component parts, media, printed materials, this EULA or if you...
HP Virtual Desktop Infrastructure with Citrix XenDesktop Getting Started Guide
Page 11
... 24 hours a day, 7 days a week. For more information about Care Packs, refer to have the following information available before you have purchased a Care Pack (service upgrade), call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error...
... 24 hours a day, 7 days a week. For more information about Care Packs, refer to have the following information available before you have purchased a Care Pack (service upgrade), call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error...
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 3
... Components 1-3 Using the Keyboard 1-4 Windows Logo Key 1-5 Additional Function Keys 1-6 Special Mouse Functions 1-6 Serial Number Location 1-7 2 Hardware Upgrades General Hardware Installation Sequence 2-1 Removing and Replacing the Side Access Panel 2-3 Installing Thin Client Options 2-4 Flash Memory 2-5 SODIMM Upgrade 2-6 PCI Expansion Module 2-7 Internal Battery 2-10 MultiBay Hard Drive and Diskette Drive 2-10 A Specifications B Security Provisions Securing...
... Components 1-3 Using the Keyboard 1-4 Windows Logo Key 1-5 Additional Function Keys 1-6 Special Mouse Functions 1-6 Serial Number Location 1-7 2 Hardware Upgrades General Hardware Installation Sequence 2-1 Removing and Replacing the Side Access Panel 2-3 Installing Thin Client Options 2-4 Flash Memory 2-5 SODIMM Upgrade 2-6 PCI Expansion Module 2-7 Internal Battery 2-10 MultiBay Hard Drive and Diskette Drive 2-10 A Specifications B Security Provisions Securing...
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 5
... purchase, free periodic firmware upgrades during the product's warranty period help with the thin client and the Deployment Solution User Guide that is available at: www.altiris.com/documentation. HP has partnered with Citrix MetaFrame software running Microsoft Windows 2000 or Windows NT Terminal Server Edition or either of the thin client. Each HP Compaq thin client is a leading-edge...
... purchase, free periodic firmware upgrades during the product's warranty period help with the thin client and the Deployment Solution User Guide that is available at: www.altiris.com/documentation. HP has partnered with Citrix MetaFrame software running Microsoft Windows 2000 or Windows NT Terminal Server Edition or either of the thin client. Each HP Compaq thin client is a leading-edge...
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 7
...** * Optional; not available on all models. For use with units having optional PCI Expansion Module. **Not available on all HP Compaq t5000 thin client models are flash memory, SODIMMs, and/or PCI Expansion Module upgradeable. ✎ 32 MB of system RAM is reserved for processor usage. Refer to the model-specific QuickSpecs at http://h18000...
...** * Optional; not available on all models. For use with units having optional PCI Expansion Module. **Not available on all HP Compaq t5000 thin client models are flash memory, SODIMMs, and/or PCI Expansion Module upgradeable. ✎ 32 MB of system RAM is reserved for processor usage. Refer to the model-specific QuickSpecs at http://h18000...
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 13
...that you are discharged of any external devices or cables. Å WARNING: To reduce the risk of the thin client or optional equipment. d. b. 2 Hardware Upgrades General Hardware Installation Sequence To ensure the proper installation of static electricity by briefly touching a grounded metal object.... the power cord from the wall outlet. Turn the unit and any data if necessary. 2. Disconnect any thin client hardware option: 1. Hardware Reference Guide www.hp.com 2-1 Back up any other attached devices off. See Appendix C, "Electrostatic Discharge" for more information....
...that you are discharged of any external devices or cables. Å WARNING: To reduce the risk of the thin client or optional equipment. d. b. 2 Hardware Upgrades General Hardware Installation Sequence To ensure the proper installation of static electricity by briefly touching a grounded metal object.... the power cord from the wall outlet. Turn the unit and any data if necessary. 2. Disconnect any thin client hardware option: 1. Hardware Reference Guide www.hp.com 2-1 Back up any other attached devices off. See Appendix C, "Electrostatic Discharge" for more information....
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 14
... battery, refer to access the system board. 4. Reconfigure the thin client, if necessary. 2-2 www.hp.com Hardware Reference Guide Install any hardware that will be found and downloaded from the HP website at http://www.hp.com/country/us/eng/support.html. 10. Replace the side access...in the option kits. Load any necessary drivers. ✎ Many of the drivers necessary for installing thin client options are available on select models: ❏ Flash Memory on page 2-5 ❏ SODIMM Upgrade on page 2-6 ❏ PCI Expansion Module on page 2-7 ❏ MultiBay Hard Drive and Diskette...
... battery, refer to access the system board. 4. Reconfigure the thin client, if necessary. 2-2 www.hp.com Hardware Reference Guide Install any hardware that will be found and downloaded from the HP website at http://www.hp.com/country/us/eng/support.html. 10. Replace the side access...in the option kits. Load any necessary drivers. ✎ Many of the drivers necessary for installing thin client options are available on select models: ❏ Flash Memory on page 2-5 ❏ SODIMM Upgrade on page 2-6 ❏ PCI Expansion Module on page 2-7 ❏ MultiBay Hard Drive and Diskette...
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 15
Removing the Side Access Panel Hardware Reference Guide www.hp.com 2-3 Pull the side panel off and that the power cord is disconnected from the electrical outlet. 1. Remove the two back panel screws 1. 2. Hardware Upgrades Removing and Replacing the Side Access Panel To install internal hardware options, you must remove the side access panel and chassis cover as shown below. Å WARNING: Before removing the side access panel, ensure that the thin client is turned off 2.
Removing the Side Access Panel Hardware Reference Guide www.hp.com 2-3 Pull the side panel off and that the power cord is disconnected from the electrical outlet. 1. Remove the two back panel screws 1. 2. Hardware Upgrades Removing and Replacing the Side Access Panel To install internal hardware options, you must remove the side access panel and chassis cover as shown below. Å WARNING: Before removing the side access panel, ensure that the thin client is turned off 2.
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 16
... chapter, for installation on what to order available options. Hardware Upgrades 3. In all thin clients support the same options. Removing the Chassis Cover and Disconnecting the Speaker To replace the cover, reverse the previous steps. Visit the HP website at http://h18004.www1.hp.com/products/thinclients/ options/index.html to see what options are...
... chapter, for installation on what to order available options. Hardware Upgrades 3. In all thin clients support the same options. Removing the Chassis Cover and Disconnecting the Speaker To replace the cover, reverse the previous steps. Visit the HP website at http://h18004.www1.hp.com/products/thinclients/ options/index.html to see what options are...
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 17
... these instructions, follow the detailed instructions that accompany the flash memory you have purchased. 1. Installing Optional Flash Memory 5. Re-attach the side access panel. Hardware Upgrades Flash Memory If the thin client can be required when removing the flash memory module. 3. Hardware Reference Guide www...
... these instructions, follow the detailed instructions that accompany the flash memory you have purchased. 1. Installing Optional Flash Memory 5. Re-attach the side access panel. Hardware Upgrades Flash Memory If the thin client can be required when removing the flash memory module. 3. Hardware Reference Guide www...
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 18
... up any existing SODIMM if one is installed. 3. SODIMM Upgrade If the thin client can be upgraded with an optional SODIMM module, use the following these instructions, follow the instructions that are applicable to the Troubleshooting Guide or the HP Compaq Thin Client Imaging Tool white paper available on the HP website at a 45° angle 1 until it on...
... up any existing SODIMM if one is installed. 3. SODIMM Upgrade If the thin client can be upgraded with an optional SODIMM module, use the following these instructions, follow the instructions that are applicable to the Troubleshooting Guide or the HP Compaq Thin Client Imaging Tool white paper available on the HP website at a 45° angle 1 until it on...
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 19
Complete steps 1 through 4 of this procedure. ✎ In addition to following diagram: Installing Optional PCI Riser Card Hardware Reference Guide www.hp.com 2-7 Hardware Upgrades PCI Expansion Module If the thin client supports an optional PCI Expansion Module, follow the detailed instructions that accompany the PCI card you have purchased. Ä CAUTION: When using the...
Complete steps 1 through 4 of this procedure. ✎ In addition to following diagram: Installing Optional PCI Riser Card Hardware Reference Guide www.hp.com 2-7 Hardware Upgrades PCI Expansion Module If the thin client supports an optional PCI Expansion Module, follow the detailed instructions that accompany the PCI card you have purchased. Ä CAUTION: When using the...
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 20
Secure the optional PCI Expansion Module chassis cover with the four chassis screws 3. Connecting the Speaker 4. Install the PCI card 1 into the optional PCI riser card as shown in the following figure. 5. Connect the speaker cable from the PCI Expansion Module chassis cover to the system board. Installing PCI Expansion Module and Chassis Cover 2-8 www.hp.com Hardware Reference Guide Install the optional PCI Expansion Module chassis cover 2. 6. Hardware Upgrades 3.
Secure the optional PCI Expansion Module chassis cover with the four chassis screws 3. Connecting the Speaker 4. Install the PCI card 1 into the optional PCI riser card as shown in the following figure. 5. Connect the speaker cable from the PCI Expansion Module chassis cover to the system board. Installing PCI Expansion Module and Chassis Cover 2-8 www.hp.com Hardware Reference Guide Install the optional PCI Expansion Module chassis cover 2. 6. Hardware Upgrades 3.
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 21
Install the optional PCI Expansion Module side access panel 1. 8. Secure the panel with the two screws 2 as shown in the following illustration. Hardware Reference Guide www.hp.com 2-9 To remove the PCI Expansion Module, reverse the previous steps. Installing PCI Expansion Module Side Access Panel 9. Hardware Upgrades 7. Complete steps 6 through 10 of the "General Hardware Installation Sequence" on page 2-1.
Install the optional PCI Expansion Module side access panel 1. 8. Secure the panel with the two screws 2 as shown in the following illustration. Hardware Reference Guide www.hp.com 2-9 To remove the PCI Expansion Module, reverse the previous steps. Installing PCI Expansion Module Side Access Panel 9. Hardware Upgrades 7. Complete steps 6 through 10 of the "General Hardware Installation Sequence" on page 2-1.
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 22
... www.hp.com Hardware Reference Guide Hardware Upgrades Internal Battery 1. Insert the new battery and position the clip back into place. MultiBay Hard Drive and Diskette Drive The MultiBay hard drive and diskette drive are external USB compatible drives. Complete steps 1 through 10 of the "General Hardware Installation Sequence" on select thin client models...
... www.hp.com Hardware Reference Guide Hardware Upgrades Internal Battery 1. Insert the new battery and position the clip back into place. MultiBay Hard Drive and Diskette Drive The MultiBay hard drive and diskette drive are external USB compatible drives. Complete steps 1 through 10 of the "General Hardware Installation Sequence" on select thin client models...
Hardware Reference Guide HP Compaq t5000 Thin Client
Page 31
...data 2-5 static electricity 2-1 components keyboard 1-4 mouse 1-6 rear panel 1-2 E electrostatic discharge C-1 F flash memory installing 2-5 location 1-3 G grounding methods C-2 H hardware specifications A-1 upgrades 2-1 headphone connector 1-2 I installation sequence 2-1 Hardware Reference Guide installing flash memory 2-5 memory 2-6 MultiBay diskette drive 2-10 MultiBay hard drive 2-10 K keyboard 1-4 function keys 1-6...socket location 1-3 monitor connector 1-2 mouse 1-6 O options installing 2-1, 2-4 supported 2-2 P PCI Expansion Module 2-7 riser card 2-7 slot location 1-3 www.hp.com Index-1
...data 2-5 static electricity 2-1 components keyboard 1-4 mouse 1-6 rear panel 1-2 E electrostatic discharge C-1 F flash memory installing 2-5 location 1-3 G grounding methods C-2 H hardware specifications A-1 upgrades 2-1 headphone connector 1-2 I installation sequence 2-1 Hardware Reference Guide installing flash memory 2-5 memory 2-6 MultiBay diskette drive 2-10 MultiBay hard drive 2-10 K keyboard 1-4 function keys 1-6...socket location 1-3 monitor connector 1-2 mouse 1-6 O options installing 2-1, 2-4 supported 2-2 P PCI Expansion Module 2-7 riser card 2-7 slot location 1-3 www.hp.com Index-1
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
Page 44
...and turned on monitor Reconnect monitor to thin client (note 3) Y Video OK? Done N Does unit have added PCI expansion or N memory upgrades? Y Have the unit serviced. Turn off and unplug thin client before reconnecting cables. N Note: ...3. Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart (cont'd) Continued from Page 4-13 No Video, Part 2 Monitor plugged in and turn on ? NOTE: Refer to next page t5000 Troubleshooting Flow Chart No Video, Part 3 4-14 www.hp...
...and turned on monitor Reconnect monitor to thin client (note 3) Y Video OK? Done N Does unit have added PCI expansion or N memory upgrades? Y Have the unit serviced. Turn off and unplug thin client before reconnecting cables. N Note: ...3. Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart (cont'd) Continued from Page 4-13 No Video, Part 2 Monitor plugged in and turn on ? NOTE: Refer to next page t5000 Troubleshooting Flow Chart No Video, Part 3 4-14 www.hp...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
Page 76
... firmware upgrades and unit configuration Administrative Software • Altiris Deployment Solution 5.6 or greater Communications • Four USB ports • 10/100BaseT Fast Ethernet, twisted pair (RJ45) • ICA Remote dial-up via external modem Terminal Personalities Supported Refer to http://h18000.www1.hp.com/products/q uickspecs/productbulletin.html for the latest information. Thin Client...
... firmware upgrades and unit configuration Administrative Software • Altiris Deployment Solution 5.6 or greater Communications • Four USB ports • 10/100BaseT Fast Ethernet, twisted pair (RJ45) • ICA Remote dial-up via external modem Terminal Personalities Supported Refer to http://h18000.www1.hp.com/products/q uickspecs/productbulletin.html for the latest information. Thin Client...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
Page 89
Download the Softpaq to a directory on -screen instructions. 3. Copy the appropriate utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to run the F10 Setup utility, then select System Information. From .... To update the system BIOS, complete the following instructions: 1. Troubleshooting Guide www.hp.com D-3 The downloaded file is a self-extracting executable. 2. System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during system power-on to reboot the computer during the upgrade process.
Download the Softpaq to a directory on -screen instructions. 3. Copy the appropriate utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to run the F10 Setup utility, then select System Information. From .... To update the system BIOS, complete the following instructions: 1. Troubleshooting Guide www.hp.com D-3 The downloaded file is a self-extracting executable. 2. System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during system power-on to reboot the computer during the upgrade process.
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
Page 95
.../products/thinclients/ Links to information on the Support Home index, product documentation, Operating System upgrades and SoftPaqs, customer announcements and notifications, and self-help ■ http://www.hp.com/products/thinclientsoftware/ Links to thin client SoftPaqs and documentation The following URLs point to embedded operating system information listed on the Microsoft Web site: ■... Support The following URL points to Citrix support and services: ■ http://www.citrix.com/site/SS/index.asp Citrix Knowledge Center Troubleshooting Guide www.hp.com F-1
.../products/thinclients/ Links to information on the Support Home index, product documentation, Operating System upgrades and SoftPaqs, customer announcements and notifications, and self-help ■ http://www.hp.com/products/thinclientsoftware/ Links to thin client SoftPaqs and documentation The following URLs point to embedded operating system information listed on the Microsoft Web site: ■... Support The following URL points to Citrix support and services: ■ http://www.citrix.com/site/SS/index.asp Citrix Knowledge Center Troubleshooting Guide www.hp.com F-1