End User License Agreement
Page 1
...EULA. e. BY purposes of Rights. Other software may include associated media, printed materials and "online" or electronic documentation. Use. HP and its suppliers reserve all of the original Software Product's proprietary notices and that it is used only for use on more ...have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use with all or any Software Product, installed on a single computer ("Your Computer"). You may accompany the HP Product. END-USER LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS ...
...EULA. e. BY purposes of Rights. Other software may include associated media, printed materials and "online" or electronic documentation. Use. HP and its suppliers reserve all of the original Software Product's proprietary notices and that it is used only for use on more ...have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use with all or any Software Product, installed on a single computer ("Your Computer"). You may accompany the HP Product. END-USER LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS ...
Hardware Reference Guide
Page 3
... 1 Hardware Upgrades Serviceability Features 1-1 Warnings and Cautions 1-2 Removing the Access Panel and the Front Bezel 1-2 Removing a 5.25" Drive Bezel Blank 1-5 Installing Additional Memory 1-6 DIMMs 1-6 DDR2-SDRAM DIMMs 1-6 Populating DIMM Sockets 1-7 Installing DIMMs 1-8 Installing an Expansion Card 1-10 Replacing or Upgrading a Drive 1-12 Locating Drive Positions ...Shipping Preparation Computer Operating Guidelines and Routine Care 3-1 Optical Drive Precautions 3-2 Operation 3-2 Cleaning 3-2 Safety 3-2 Shipping Preparation 3-3 Hardware Reference Guide www.hp.com iii
... 1 Hardware Upgrades Serviceability Features 1-1 Warnings and Cautions 1-2 Removing the Access Panel and the Front Bezel 1-2 Removing a 5.25" Drive Bezel Blank 1-5 Installing Additional Memory 1-6 DIMMs 1-6 DDR2-SDRAM DIMMs 1-6 Populating DIMM Sockets 1-7 Installing DIMMs 1-8 Installing an Expansion Card 1-10 Replacing or Upgrading a Drive 1-12 Locating Drive Positions ...Shipping Preparation Computer Operating Guidelines and Routine Care 3-1 Optical Drive Precautions 3-2 Operation 3-2 Cleaning 3-2 Safety 3-2 Shipping Preparation 3-3 Hardware Reference Guide www.hp.com iii
Hardware Reference Guide
Page 10
... board with x8 and x16 DDR devices; Hardware Upgrades Installing Additional Memory The computer comes with at least one preinstalled DIMM. To achieve the maximum memory support, you install unsupported DIMMs. 1-6 www.hp.com Hardware Reference Guide DDR2-SDRAM DIMMs For proper system operation, ...the DDR2-SDRAM DIMMs must be populated with up to four industry-standard DIMMs. These memory sockets are not supported ✎...
... board with x8 and x16 DDR devices; Hardware Upgrades Installing Additional Memory The computer comes with at least one preinstalled DIMM. To achieve the maximum memory support, you install unsupported DIMMs. 1-6 www.hp.com Hardware Reference Guide DDR2-SDRAM DIMMs For proper system operation, ...the DDR2-SDRAM DIMMs must be populated with up to four industry-standard DIMMs. These memory sockets are not supported ✎...
Hardware Reference Guide
Page 11
... of the DIMMs in Channel A is determined by the slowest DIMM in the system. Hardware Reference Guide www.hp.com 1-7 Sockets XMM1 and XMM2 operate in memory channel B. Hardware Upgrades Populating DIMM Sockets There are four DIMM sockets on how the DIMMs are installed. ■ The system ... if Channel A is populated with two 256MB DIMMS and Channel B is populated with two sockets per channel. Sockets XMM3 and XMM4 operate in memory channel A. The sockets are populated in one 512MB DIMM, the system will operate in Interleaved mode. ■ In any mode, the maximum operational...
... of the DIMMs in Channel A is determined by the slowest DIMM in the system. Hardware Reference Guide www.hp.com 1-7 Sockets XMM1 and XMM2 operate in memory channel B. Hardware Upgrades Populating DIMM Sockets There are four DIMM sockets on how the DIMMs are installed. ■ The system ... if Channel A is populated with two 256MB DIMMS and Channel B is populated with two sockets per channel. Sockets XMM3 and XMM4 operate in memory channel A. The sockets are populated in one 512MB DIMM, the system will operate in Interleaved mode. ■ In any mode, the maximum operational...
Hardware Reference Guide
Page 12
... the electronic components of the contacts. Hardware Upgrades Installing DIMMs Ä CAUTION: The memory module sockets have gold metal contacts. When upgrading the memory, it is important to use memory modules with gold metal contacts to cool before touching. 1-8 www.hp.com Hardware Reference Guide Turn off the computer properly through the operating system...
... the electronic components of the contacts. Hardware Upgrades Installing DIMMs Ä CAUTION: The memory module sockets have gold metal contacts. When upgrading the memory, it is important to use memory modules with gold metal contacts to cool before touching. 1-8 www.hp.com Hardware Reference Guide Turn off the computer properly through the operating system...
Hardware Reference Guide
Page 13
... Match the notch on the module with the tab on the computer. Repeat steps 5 and 6 to the memory capacity of equal memory capacity into the XMM3 or XMM4 socket. 6. Hardware Reference Guide www.hp.com 1-9 For example, if you have one preinstalled DIMM in socket XMM1 and are in only one way.... Replace the computer access panel and reconnect the power cable. Make sure the latches are adding a second DIMM, it is recommended that you turn on the memory socket. ...
... Match the notch on the module with the tab on the computer. Repeat steps 5 and 6 to the memory capacity of equal memory capacity into the XMM3 or XMM4 socket. 6. Hardware Reference Guide www.hp.com 1-9 For example, if you have one preinstalled DIMM in socket XMM1 and are in only one way.... Replace the computer access panel and reconnect the power cable. Make sure the latches are adding a second DIMM, it is recommended that you turn on the memory socket. ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
Page 11
... All features identified in the system, an audible and/or visual message occurs. Service Reference Guide, dx2100 MT 404569-001 2-1 You will need to Appendix C, "POST Error Messages." These tools can also...factory default settings and to ensure that the computer system is functioning properly: ■ Keyboard ■ Memory modules ■ Diskette drives ■ All IDE (ATA) and SCSI mass storage devices ■ ..., which may be necessary when you add or remove hardware. ■ Determine if all HP products. 2.1 Power-On Self-Test (POST) POST is a series of diagnostic tests that...
... All features identified in the system, an audible and/or visual message occurs. Service Reference Guide, dx2100 MT 404569-001 2-1 You will need to Appendix C, "POST Error Messages." These tools can also...factory default settings and to ensure that the computer system is functioning properly: ■ Keyboard ■ Memory modules ■ Diskette drives ■ All IDE (ATA) and SCSI mass storage devices ■ ..., which may be necessary when you add or remove hardware. ■ Determine if all HP products. 2.1 Power-On Self-Test (POST) POST is a series of diagnostic tests that...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
Page 23
The PC Deployment section of the Solutions and Services Web site http:// h18000.www1.hp.com/solutions...A customized software image may download the latest BIOS images from the HP driver and support page: http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be deployed... by model or software version. 3.1 Initial Configuration and Deployment HP computers come with recovery of the computer. The supervisor password prevents...the following steps: Service Reference Guide, dx2100 MT 404569-001 3-1 After a brief software "unbundling" process, the computer is stored ...
The PC Deployment section of the Solutions and Services Web site http:// h18000.www1.hp.com/solutions...A customized software image may download the latest BIOS images from the HP driver and support page: http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be deployed... by model or software version. 3.1 Initial Configuration and Deployment HP computers come with recovery of the computer. The supervisor password prevents...the following steps: Service Reference Guide, dx2100 MT 404569-001 3-1 After a brief software "unbundling" process, the computer is stored ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
Page 78
...missing pins. Ensure memory modules are depressed. Remove and replace memory modules one at a time to save defaults. Download the most current ROM BIOS from the HP Web and reflash the.... Verify proper memory module type. system halted ROM BIOS may be corrupted. Replace system board. Memory Test Failure If POST detects an error during memory testing, additional information...BIOS Checksum Error - Check connector for presence of the memory error. Replace hard drive. If error persists after replacing memory module, replace the system board. Hard Disk Install Failure...
...missing pins. Ensure memory modules are depressed. Remove and replace memory modules one at a time to save defaults. Download the most current ROM BIOS from the HP Web and reflash the.... Verify proper memory module type. system halted ROM BIOS may be corrupted. Replace system board. Memory Test Failure If POST detects an error during memory testing, additional information...BIOS Checksum Error - Check connector for presence of the memory error. Replace hard drive. If error persists after replacing memory module, replace the system board. Hard Disk Install Failure...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
Page 80
...(ROM detected failure prior to isolate the faulty module. If fan is plugged in Suspend to wake the computer. Replace third-party memory with a graphics card: Reseat the graphics card. Replace the system board. OR The heatsink/fan assembly is not spinning, then ...that the fan assembly is off for 3 seconds then is properly attached. For systems with HP memory. For systems with integrated graphics, replace the system board. C-6 404569-001 Service Reference Guide, dx2100 MT Processor thermal protection activated: A fan may be blocked or not turning. Recommended Action...
...(ROM detected failure prior to isolate the faulty module. If fan is plugged in Suspend to wake the computer. Replace third-party memory with a graphics card: Reseat the graphics card. Replace the system board. OR The heatsink/fan assembly is not spinning, then ...that the fan assembly is off for 3 seconds then is properly attached. For systems with HP memory. For systems with integrated graphics, replace the system board. C-6 404569-001 Service Reference Guide, dx2100 MT Processor thermal protection activated: A fan may be blocked or not turning. Recommended Action...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
Page 99
Service Reference Guide, dx2100 MT 404569-001 D-17 The computer beeps at the same rate and at a time to isolate the faulty module. 3. Memory is installed incorrectly or is bad. 1. Replace the system board. Replace DIMMs one at the same time as the LED flashes. Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red five times, once every second, followed by a two second pause. Replace third-party memory with HP memory. 4. Reseat DIMMs. 2.
Service Reference Guide, dx2100 MT 404569-001 D-17 The computer beeps at the same rate and at a time to isolate the faulty module. 3. Memory is installed incorrectly or is bad. 1. Replace the system board. Replace DIMMs one at the same time as the LED flashes. Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red five times, once every second, followed by a two second pause. Replace third-party memory with HP memory. 4. Reseat DIMMs. 2.
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
Page 102
...not supported. Replace DIMMs one at a time to check memory configuration. Out of memory for the application or add more memory to the computer. 1. Power LED flashes Red five ...are used. Solution Replace module with HP memory. 4. Replace the system board. Check the application documentation to run out of memory error. Otherwise, the system will... not boot or does not function properly after installing additional memory modules. Check that the memory modules have run out of memory to determine the memory requirements. Check the memory...
...not supported. Replace DIMMs one at a time to check memory configuration. Out of memory for the application or add more memory to the computer. 1. Power LED flashes Red five ...are used. Solution Replace module with HP memory. 4. Replace the system board. Check the application documentation to run out of memory error. Otherwise, the system will... not boot or does not function properly after installing additional memory modules. Check that the memory modules have run out of memory to determine the memory requirements. Check the memory...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
Page 108
...4. Processor thermal protection activated: A fan may occur before or during POST that do not necessarily have an error code or text message associated with HP memory. 4. Ensure the fan is running. 2. If fan is properly attached. 5. Reseat DIMMs. Power on . Replace the system board. Power LED ... Possible Cause Recommended Action Green Power LED On. None Green Power LED flashes every two seconds. D-26 404569-001 Service Reference Guide, dx2100 MT None Computer on the system. Power LED flashes five times, once every second, followed by a one at a time to wake...
...4. Processor thermal protection activated: A fan may occur before or during POST that do not necessarily have an error code or text message associated with HP memory. 4. Ensure the fan is running. 2. If fan is properly attached. 5. Reseat DIMMs. Power on . Replace the system board. Power LED ... Possible Cause Recommended Action Green Power LED On. None Green Power LED flashes every two seconds. D-26 404569-001 Service Reference Guide, dx2100 MT None Computer on the system. Power LED flashes five times, once every second, followed by a one at a time to wake...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
Page 115
...safety precautions, cleaning 5-4 SATA data cable pinouts 4-2 power cable pinouts 4-2 saving energy 3-2 screws, correct size 5-6 Index SDRAM (synchronous dynamic random access memory) E-1 serial interface pin assignments A-2 service considerations 5-6 setting setup password 3-3, 3-4 timeouts 3-2 setup initial 3-1 software 1-2 windows 1-1 setup password changing 3-4... assignments A-4 U USB pin assignments A-2 W Wake-on-LAN feature D-18 warning, battery 5-7 Web sites HP 1-2 HP support 1-1, 3-3 PC Deployment 3-1 wrench, tamper-resistant 5-6 Sservice Reference Guide, dx2100 MT 404569-001 Index-3
...safety precautions, cleaning 5-4 SATA data cable pinouts 4-2 power cable pinouts 4-2 saving energy 3-2 screws, correct size 5-6 Index SDRAM (synchronous dynamic random access memory) E-1 serial interface pin assignments A-2 service considerations 5-6 setting setup password 3-3, 3-4 timeouts 3-2 setup initial 3-1 software 1-2 windows 1-1 setup password changing 3-4... assignments A-4 U USB pin assignments A-2 W Wake-on-LAN feature D-18 warning, battery 5-7 Web sites HP 1-2 HP support 1-1, 3-3 PC Deployment 3-1 wrench, tamper-resistant 5-6 Sservice Reference Guide, dx2100 MT 404569-001 Index-3
HP Compaq dx2100 MT Series PC Service Reference Card, 1st Edition
Page 1
...: • Product Name • SKU number • Processor Type • Processor Speed • CPU ID • Cache Size • Memory Size • System ROM • Integrated MAC Address • UUID • System serial number • Asset tag number Date (mm/dd/yy... or disable onboard audio. Maximum Payload Size - Load Optimized Defaults Allows you to resume RTC alarm. Service Reference Card HP Compaq dx2100 MT Series Business PC © 2005 Hewlett-Packard Development Company, L.P. Document Number 404568-001. 1st Edition November 2005. Allows you to select...
...: • Product Name • SKU number • Processor Type • Processor Speed • CPU ID • Cache Size • Memory Size • System ROM • Integrated MAC Address • UUID • System serial number • Asset tag number Date (mm/dd/yy... or disable onboard audio. Maximum Payload Size - Load Optimized Defaults Allows you to resume RTC alarm. Service Reference Card HP Compaq dx2100 MT Series Business PC © 2005 Hewlett-Packard Development Company, L.P. Document Number 404568-001. 1st Edition November 2005. Allows you to select...
HP Compaq dx2100 MT Series PC Service Reference Card, 1st Edition
Page 2
...Hz * Blinks green 6 times @ 1 Hz * Blinks green 8 times @ 1 Hz* NOTE: * Repeated after displaying this time. Prevents booting from HP are in system ROM) and by prompting the user for 3 seconds followed by a slash (/) or alternate delimiter character as a (Primary/Secondary) Master/Slave... failed an ATAPI compatibility test. Insight Diagnostics provides detailed system information including: • Processor type and speed • Memory amount, mapping, and integrity • Hardware peripheral availability/settings • Hard drive type, space used/available • System...
...Hz * Blinks green 6 times @ 1 Hz * Blinks green 8 times @ 1 Hz* NOTE: * Repeated after displaying this time. Prevents booting from HP are in system ROM) and by prompting the user for 3 seconds followed by a slash (/) or alternate delimiter character as a (Primary/Secondary) Master/Slave... failed an ATAPI compatibility test. Insight Diagnostics provides detailed system information including: • Processor type and speed • Memory amount, mapping, and integrity • Hardware peripheral availability/settings • Hard drive type, space used/available • System...
Computer Setup (F10) Utility Guide
Page 4
... BIOS Write Protection 10 Advanced Chipset Features 11 PCI Express Root Port Func 11 On-Chip Frame Buffer Size 11 DVMT Mode 11 DVMT/FIXED Memory Size 11 Init Display First 11 Auto Detect PCI Clk 11 Spread Spectrum 11 USB Controller 11 USB Legacy Support 12 Onboard Audio 12 Onboard... 12 Onboard LAN Boot ROM 12 Onboard Serial Port 1 12 Onboard Parallel Port 12 Parallel Port Mode 12 ECP Mode Use DMA 12 iv www.hp.com Computer Setup (F10) Utility Guide Contents Halt On 8 POST Delay 8 Advanced BIOS Features 8 Device Boot Disabling 8 Removable Dev.
... BIOS Write Protection 10 Advanced Chipset Features 11 PCI Express Root Port Func 11 On-Chip Frame Buffer Size 11 DVMT Mode 11 DVMT/FIXED Memory Size 11 Init Display First 11 Auto Detect PCI Clk 11 Spread Spectrum 11 USB Controller 11 USB Legacy Support 12 Onboard Audio 12 Onboard... 12 Onboard LAN Boot ROM 12 Onboard Serial Port 1 12 Onboard Parallel Port 12 Parallel Port Mode 12 ECP Mode Use DMA 12 iv www.hp.com Computer Setup (F10) Utility Guide Contents Halt On 8 POST Delay 8 Advanced BIOS Features 8 Device Boot Disabling 8 Removable Dev.
Computer Setup (F10) Utility Guide
Page 6
...) Utility Guide www.hp.com 1 Computer Setup (F10) Utility Computer Setup (F10) Utilities Use Computer Setup (F10) Utility to do the following: ■ Change factory default settings. ■ Set the system date and time. ■ Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications...
...) Utility Guide www.hp.com 1 Computer Setup (F10) Utility Computer Setup (F10) Utilities Use Computer Setup (F10) Utility to do the following: ■ Change factory default settings. ■ Set the system date and time. ■ Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications...
Computer Setup (F10) Utility Guide
Page 9
Disables/enables PATA Controller ✎ Support for specific Computer Setup options may vary depending on the hardware configuration. 4 www.hp.com Computer Setup (F10) Utility Guide Computer Setup (F10) Utility Computer Setup Heading Option Description System Information Product Name SKU... (view only) (view only) Processor Type (view only) Processor Speed (view only) CPU ID (view only) Cache Size (view only) DDR2 Memory Size (view only) System ROM (view only) Integrated MAC (view only) UUID (view only) System Serial Number (view only) Asset Tracking Number ...
Disables/enables PATA Controller ✎ Support for specific Computer Setup options may vary depending on the hardware configuration. 4 www.hp.com Computer Setup (F10) Utility Guide Computer Setup (F10) Utility Computer Setup Heading Option Description System Information Product Name SKU... (view only) (view only) Processor Type (view only) Processor Speed (view only) CPU ID (view only) Cache Size (view only) DDR2 Memory Size (view only) System ROM (view only) Integrated MAC (view only) UUID (view only) System Serial Number (view only) Asset Tracking Number ...
Troubleshooting Guide
Page 21
... the fan is plugged onto the system board header. Contact an authorized reseller or service provider. Reseat DIMMs. Power on . Replace third-party memory with HP memory. 4. Beeps stop after fifth iteration but is plugged in Suspend to isolate the faulty module. 3. Troubleshooting Guide www....hp.com 2-11 OR The heatsink/fan assembly is running. 2. system. 2. If the processor fan is not spinning, make sure the fan's cable is...
... the fan is plugged onto the system board header. Contact an authorized reseller or service provider. Reseat DIMMs. Power on . Replace third-party memory with HP memory. 4. Beeps stop after fifth iteration but is plugged in Suspend to isolate the faulty module. 3. Troubleshooting Guide www....hp.com 2-11 OR The heatsink/fan assembly is running. 2. system. 2. If the processor fan is not spinning, make sure the fan's cable is...