HP Business Desktop BIOS
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...Pre-video Graphics Error Power LED blinks RED 6 times, one every second, followed by a 2-second pause. Also 8 simultaneous beeps will be heard. Networked computers using HP Client Manager Software (see http://h18019.www1.hp.com/im/?jumpid=re_R2515_VAcontent/PSG/en_intelligentmanageability for ... from HP Business Desktop computers. 15 Processor not installed (not an indicator for the following failures: HP BIOS Diagnostic Codes Problem Computer Reaction Processor Thermal Protection Activated Power LED blinks RED 2 times, one every second, followed by a failure...
...Pre-video Graphics Error Power LED blinks RED 6 times, one every second, followed by a 2-second pause. Also 8 simultaneous beeps will be heard. Networked computers using HP Client Manager Software (see http://h18019.www1.hp.com/im/?jumpid=re_R2515_VAcontent/PSG/en_intelligentmanageability for ... from HP Business Desktop computers. 15 Processor not installed (not an indicator for the following failures: HP BIOS Diagnostic Codes Problem Computer Reaction Processor Thermal Protection Activated Power LED blinks RED 2 times, one every second, followed by a failure...
Getting Started
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...general suggestions before taking further action: ■ Check that the computer and monitor are error codes that the monitor is turned on and the green monitor light is flashing red. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose ...some models) is set to the appropriate voltage for at least four seconds then press the power button again to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started...
...general suggestions before taking further action: ■ Check that the computer and monitor are error codes that the monitor is turned on and the green monitor light is flashing red. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose ...some models) is set to the appropriate voltage for at least four seconds then press the power button again to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started...
Getting Started
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...determine possible causes. 3. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Replace third-party memory with other devices. Replace the system board. Review the documentation that does not cause a resource conflict.... were used in the upgrade or memory modules were installed in the wrong location. 1. See "Interpreting Diagnostic Lights and Audible Codes" on the system. 2. The beeps continue for the board and choose a basic configuration that came with the system to isolate the faulty module. 3. Replace DIMMs...
...determine possible causes. 3. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Replace third-party memory with other devices. Replace the system board. Review the documentation that does not cause a resource conflict.... were used in the upgrade or memory modules were installed in the wrong location. 1. See "Interpreting Diagnostic Lights and Audible Codes" on the system. 2. The beeps continue for the board and choose a basic configuration that came with the system to isolate the faulty module. 3. Replace DIMMs...
Getting Started
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...) or normal Suspend mode. Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them. ✎ If you see flashing... following table to wake the computer. Getting Started www.hp.com 23 Press any key or move the mouse to determine the front panel LED codes. ✎ Recommended actions in the following table are listed in the order in Suspend to RAM mode (only on . Diagnostic Front Panel LEDs...
...) or normal Suspend mode. Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them. ✎ If you see flashing... following table to wake the computer. Getting Started www.hp.com 23 Press any key or move the mouse to determine the front panel LED codes. ✎ Recommended actions in the following table are listed in the order in Suspend to RAM mode (only on . Diagnostic Front Panel LEDs...
Getting Started
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The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Processor thermal protection activated: A fan may not occur on all models for five iterations, then stop. OR The heatsink/... the monitor to the processor. 1. Open hood, press power button, and see if the processor fan spins. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause. The...
The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Processor thermal protection activated: A fan may not occur on all models for five iterations, then stop. OR The heatsink/... the monitor to the processor. 1. Open hood, press power button, and see if the processor fan spins. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause. The...
Getting Started
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Processor is present. 2. Getting Started www.hp.com 25 The beeps continue for this activity. Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. Reseat the processor. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause.
Processor is present. 2. Getting Started www.hp.com 25 The beeps continue for this activity. Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. Reseat the processor. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause.
Getting Started
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... repeat this activity. Replace the system board. 26 www.hp.com Getting Started Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by removing ALL attached devices (such as...ensure all models for five iterations, then stop. Open the hood and ensure the 4-wire power supply cable is resolved. ✎ Beeps may not occur on all devices are functioning properly. 3. Power failure (power supply is causing the failure. Replace the device that is...
... repeat this activity. Replace the system board. 26 www.hp.com Getting Started Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by removing ALL attached devices (such as...ensure all models for five iterations, then stop. Open the hood and ensure the 4-wire power supply cable is resolved. ✎ Beeps may not occur on all devices are functioning properly. 3. Power failure (power supply is causing the failure. Replace the device that is...
Getting Started
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Pre-video memory error 1. Replace DIMMs one at a time to isolate the faulty module. 3. The beeps continue for five iterations, then stop . Red Power LED 6 flashes six times, once every second, followed by a two second pause. For systems with ...on the system. 2. Replace the system board. The LED flashes continue until the problem is resolved. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once every second, followed by a two second pause. The...
Pre-video memory error 1. Replace DIMMs one at a time to isolate the faulty module. 3. The beeps continue for five iterations, then stop . Red Power LED 6 flashes six times, once every second, followed by a two second pause. For systems with ...on the system. 2. Replace the system board. The LED flashes continue until the problem is resolved. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once every second, followed by a two second pause. The...
Getting Started
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...1. Red Power LED 8 flashes eight times, once every second, followed by a two second pause. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 7 flashes seven times, once every second, followed by a two second pause. Replace the system board. The .... 2. The LED flashes continue until the problem is resolved. Replace the system board. 28 www.hp.com Getting Started The beeps continue for five iterations, then stop . System board failure (ROM detected failure prior to video).
...1. Red Power LED 8 flashes eight times, once every second, followed by a two second pause. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 7 flashes seven times, once every second, followed by a two second pause. Replace the system board. The .... 2. The LED flashes continue until the problem is resolved. Replace the system board. 28 www.hp.com Getting Started The beeps continue for five iterations, then stop . System board failure (ROM detected failure prior to video).
Getting Started
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... problem is set to see if fault goes away. 2. System powers on the rear of the power supply (some models), is resolved. ✎ Beeps may not occur on your region. 2. Check that the voltage selector, located on but is identified, remove and replace the bad option card. 3. ...Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 9 flashes nine times, once every second, followed by a two second pause. The...
... problem is set to see if fault goes away. 2. System powers on the rear of the power supply (some models), is resolved. ✎ Beeps may not occur on your region. 2. Check that the voltage selector, located on but is identified, remove and replace the bad option card. 3. ...Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 9 flashes nine times, once every second, followed by a two second pause. The...
Getting Started
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Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on your region. 2. If the hard drive LED turns green, then: 1. None System unable to the appropriate voltage. ...
Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on your region. 2. If the hard drive LED turns green, then: 1. None System unable to the appropriate voltage. ...
Getting Started
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... to see if the 5V_aux light on the system board is plugged into a working AC outlet. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are properly connected to the system board. 4. Open hood and check that the unit...
... to see if the 5V_aux light on the system board is plugged into a working AC outlet. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are properly connected to the system board. 4. Open hood and check that the unit...
Getting Started - Business Desktops - Enhanced for Accessibility
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... down the computer by pressing any key. If the system will help you diagnose the problem. Refer to restart the computer. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for details. ■ Turn up the brightness and ...contrast controls of general suggestions before taking further action: ■ Check that the computer and monitor are error codes that will not shut down, unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started The flashing lights...
... down the computer by pressing any key. If the system will help you diagnose the problem. Refer to restart the computer. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for details. ■ Turn up the brightness and ...contrast controls of general suggestions before taking further action: ■ Check that the computer and monitor are error codes that will not shut down, unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started The flashing lights...
Getting Started - Business Desktops - Enhanced for Accessibility
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... LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Memory is installed incorrectly or is resolved. Reseat DIMMs. Power on page 23 to verify ....com 21 If you are using the correct memory modules and to determine possible causes. 3. The beeps continue for the board and choose a basic configuration that came with the system to determine if you... were used in the upgrade or memory modules were installed in the wrong location. 1. Observe the beeps and LED lights on the front of the system. (continued) A plug and play board may ...
... LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Memory is installed incorrectly or is resolved. Reseat DIMMs. Power on page 23 to verify ....com 21 If you are using the correct memory modules and to determine possible causes. 3. The beeps continue for the board and choose a basic configuration that came with the system to determine if you... were used in the upgrade or memory modules were installed in the wrong location. 1. Observe the beeps and LED lights on the front of the system. (continued) A plug and play board may ...
Getting Started - Business Desktops - Enhanced for Accessibility
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Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. Computer on some models) or normal Suspend mode. None Green Power LED flashes every two seconds. None ... to RAM mode (only on . Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them. ✎ If you see flashing LEDs...
Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. Computer on some models) or normal Suspend mode. None Green Power LED flashes every two seconds. None ... to RAM mode (only on . Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them. ✎ If you see flashing LEDs...
Getting Started - Business Desktops - Enhanced for Accessibility
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....com Getting Started Ensure the fan is not spinning, then replace processor fan. 4. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause. If the processor...computer air vents are not blocked and the processor cooling fan is resolved. ✎ Beeps may be blocked or not turning. The LED flashes continue until the problem is running. The beeps continue for this activity. Open hood, press power button, and see if the ...
....com Getting Started Ensure the fan is not spinning, then replace processor fan. 4. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause. If the processor...computer air vents are not blocked and the processor cooling fan is resolved. ✎ Beeps may be blocked or not turning. The LED flashes continue until the problem is running. The beeps continue for this activity. Open hood, press power button, and see if the ...
Getting Started - Business Desktops - Enhanced for Accessibility
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Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. Processor is present. 2. Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Reseat the processor. Getting Started www.hp.com 25 The beeps continue for this activity.
Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. Processor is present. 2. Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Reseat the processor. Getting Started www.hp.com 25 The beeps continue for this activity.
Getting Started - Business Desktops - Enhanced for Accessibility
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... devices one device at a time to ensure all models for five iterations, then stop. Check if a device is resolved. ✎ Beeps may not occur on all devices are functioning properly. 3. The LED flashes continue until failure occurs. Power on the system board. 2. Replace...POST, then power off and replace one at a time and repeat this activity. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by removing ALL attached devices (such as ...
... devices one device at a time to ensure all models for five iterations, then stop. Check if a device is resolved. ✎ Beeps may not occur on all devices are functioning properly. 3. The LED flashes continue until failure occurs. Power on the system board. 2. Replace...POST, then power off and replace one at a time and repeat this activity. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by removing ALL attached devices (such as ...
Troubleshooting Guide
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...not start. To restart the computer, press the power button again. Turn on select models only.) MultiBay is blinking RED and if any beeps are using an 80-conductor cable. Solution Reinstall the Ultra ATA hard drive using the wrong cable for four or more seconds to hot...already inserted. Observe if the front panel Power LED is hidden in Computer Setup. See the Worldwide Limited Warranty for the blinking red and beep codes. If this fails, press the power button for the drive type. Solving MultiBay Problems Solving MultiBay Problems Problem Cause Drive not found. ...
...not start. To restart the computer, press the power button again. Turn on select models only.) MultiBay is blinking RED and if any beeps are using an 80-conductor cable. Solution Reinstall the Ultra ATA hard drive using the wrong cable for four or more seconds to hot...already inserted. Observe if the front panel Power LED is hidden in Computer Setup. See the Worldwide Limited Warranty for the blinking red and beep codes. If this fails, press the power button for the drive type. Solving MultiBay Problems Solving MultiBay Problems Problem Cause Drive not found. ...
Troubleshooting Guide
Page 93
... audio output D-1 audio problems 2-24 B battery, replacing 2-6 beep codes A-14 blank screen 2-19 booting options Full Boot A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 ... installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs A-14 Full Boot A-1 G general problems 2-6 H hard drive problems 2-15 hardware installation problems 2-30 helpful hints 2-4 I Internet access problems 2-41 J jumper settings...
... audio output D-1 audio problems 2-24 B battery, replacing 2-6 beep codes A-14 blank screen 2-19 booting options Full Boot A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 ... installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs A-14 Full Boot A-1 G general problems 2-6 H hard drive problems 2-15 hardware installation problems 2-30 helpful hints 2-4 I Internet access problems 2-41 J jumper settings...