Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 2
... be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be photocopied, reproduced, or translated to ... that is subject to another language without notice. No part of this document may be construed as constituting an additional warranty. Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations Tenth Edition (October 2009) Ninth Edition (August 2009) Eighth Edition (March 2009) Seventh Edition (September 2008) Sixth Edition (July 2008...
... be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be photocopied, reproduced, or translated to ... that is subject to another language without notice. No part of this document may be construed as constituting an additional warranty. Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations Tenth Edition (October 2009) Ninth Edition (August 2009) Eighth Edition (March 2009) Seventh Edition (September 2008) Sixth Edition (July 2008...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 26
... STAR logo are not ENERGY STAR-qualified can also be woken from sleep mode through the Microsoft Windows Power Management feature. HP computers marked with any of inactivity. One way products achieve this energy efficiency is ENERGY STAR-qualified, this energy savings,... When used through user interaction with the ENERGY STAR logo follow the applicable U.S. The following specified periods of inactivity: Business Desktops Consumer Desktops Thin Clients Workstations Operating System XP Vista Windows 7 Windows Server 2008 R2 Computer 15 minutes 15 minutes 30 minutes 15 minutes...
... STAR logo are not ENERGY STAR-qualified can also be woken from sleep mode through the Microsoft Windows Power Management feature. HP computers marked with any of inactivity. One way products achieve this energy efficiency is ENERGY STAR-qualified, this energy savings,... When used through user interaction with the ENERGY STAR logo follow the applicable U.S. The following specified periods of inactivity: Business Desktops Consumer Desktops Thin Clients Workstations Operating System XP Vista Windows 7 Windows Server 2008 R2 Computer 15 minutes 15 minutes 30 minutes 15 minutes...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 27
...considerations. ENWW Environmental Agency Notices 21 To verify the factory default power settings for this product can be found at http://www.hp.com/go/reach. For disposal or recycling information, please contact your computer, select Start > Control Panel, and then double-...://www.eiae.org). See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. Chemical Substances HP is necessary to comply with information about the chemical substances in California. Mercury Statement This HP product may require special handling when recycled or disposed of the European Parliament and ...
...considerations. ENWW Environmental Agency Notices 21 To verify the factory default power settings for this product can be found at http://www.hp.com/go/reach. For disposal or recycling information, please contact your computer, select Start > Control Panel, and then double-...://www.eiae.org). See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. Chemical Substances HP is necessary to comply with information about the chemical substances in California. Mercury Statement This HP product may require special handling when recycled or disposed of the European Parliament and ...
Support Telephone Numbers
Page 6
...Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer... Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go/hpcarepack/emea/activate 4 www.hp.com Support Telephone Numbers
...Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer... Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go/hpcarepack/emea/activate 4 www.hp.com Support Telephone Numbers
Support Telephone Numbers
Page 12
...hp.com/country/bg/bul Croatia www.hp.com/country/hr/cro Slovenia www.hp.com/country/si/slv HP Care Pack Services Bulgaria 9769562 Croatia 1 6060 200 Serbia and Montenegro 2019900 Slovenia 12307 478 Web site www.hp....com/go/hpcarepack/emea/activate Faroe Islands Technical Support 4570 10 8025 10 www.hp....com Support Telephone Numbers El Salvador Technical Support 800-1785:877-219-8671 (800-1785+) 1-800-711-2884 800-6160 Customer Support Web site www.hp.com/support www.hp....com/country/ns/spa/support.html Estonia Technical Support 6 813 823 HP Care Pack...
...hp.com/country/bg/bul Croatia www.hp.com/country/hr/cro Slovenia www.hp.com/country/si/slv HP Care Pack Services Bulgaria 9769562 Croatia 1 6060 200 Serbia and Montenegro 2019900 Slovenia 12307 478 Web site www.hp....com/go/hpcarepack/emea/activate Faroe Islands Technical Support 4570 10 8025 10 www.hp....com Support Telephone Numbers El Salvador Technical Support 800-1785:877-219-8671 (800-1785+) 1-800-711-2884 800-6160 Customer Support Web site www.hp.com/support www.hp....com/country/ns/spa/support.html Estonia Technical Support 6 813 823 HP Care Pack...
Support Telephone Numbers
Page 17
.../phone_assist.html#section1 Customer Support Web site http://h10025.www1.hp.com/ ewfrf/wc/siteHome?lc=en&cc=ie HP Care Pack Services Telephone Warranty Support 1890 946 500 Web site ........http://h41111.www4.hp.com/hps/carepack/ie/en Israel General Information 09-762-3222 Telephone Support...Telephone Numbers www.hp.com 15 http://welcome.hp.com/country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support ...
.../phone_assist.html#section1 Customer Support Web site http://h10025.www1.hp.com/ ewfrf/wc/siteHome?lc=en&cc=ie HP Care Pack Services Telephone Warranty Support 1890 946 500 Web site ........http://h41111.www4.hp.com/hps/carepack/ie/en Israel General Information 09-762-3222 Telephone Support...Telephone Numbers www.hp.com 15 http://welcome.hp.com/country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support ...
Support Telephone Numbers
Page 21
...600 X 2747 +01-800-010-2020 Customer Support Web site www.hp.com/support www.hp.com/country/mx/spa/support.html Support Telephone Numbers www.hp.com 19 www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Malaysia General Information 1800-80-5405 ... Support/Pre-Sales Information 1800-88-4848 Technical Support (toll-free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ...
...600 X 2747 +01-800-010-2020 Customer Support Web site www.hp.com/support www.hp.com/country/mx/spa/support.html Support Telephone Numbers www.hp.com 19 www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Malaysia General Information 1800-80-5405 ... Support/Pre-Sales Information 1800-88-4848 Technical Support (toll-free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ...
Support Telephone Numbers
Page 28
...Technical Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services Telephone Support 421-2-5752 5752 Web site www.hp.com/go/hpcarepack/emea/activate 26 www.hp.com Support Telephone Numbers Marteen Customer Support 1-800-711-2884 Customer Support....hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp....
...Technical Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services Telephone Support 421-2-5752 5752 Web site www.hp.com/go/hpcarepack/emea/activate 26 www.hp.com Support Telephone Numbers Marteen Customer Support 1-800-711-2884 Customer Support....hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp....
Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs
Page 1
...174; downgrade:? A: These are available as follows: a. The "Factory downgrade" is done at the factory, the Vista Business PC is downgraded with the assistance of the customer when the HP Business DT is ordered. Q: What does the customer receive when they must understand that we offer. A: The Factory downgrade and...January 31, 2009 b. Factory Downgrade is available through July 31, 2009 These dates will be needed). Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs Q: What are the dates of all files and applications will vary by region and product based on...
...174; downgrade:? A: These are available as follows: a. The "Factory downgrade" is done at the factory, the Vista Business PC is downgraded with the assistance of the customer when the HP Business DT is ordered. Q: What does the customer receive when they must understand that we offer. A: The Factory downgrade and...January 31, 2009 b. Factory Downgrade is available through July 31, 2009 These dates will be needed). Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs Q: What are the dates of all files and applications will vary by region and product based on...
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
Page 1
... Appendix F - Sample answer files...8 Windows XP sysprep.inf ...8 Cmdlines.txt...9 Oobeinfo.ini ...10 Appendix B - Obtaining drivers from the HP Restore Plus! Support information 10 Appendix C - Building a Common Image Developing a common software image across HP desktops June 2004 Purpose ...2 Windows Licensing Note...2 Definition of terms ...2 Advantages of a common image ...3 Limitations of a common image ...3 Choosing...
... Appendix F - Sample answer files...8 Windows XP sysprep.inf ...8 Cmdlines.txt...9 Oobeinfo.ini ...10 Appendix B - Obtaining drivers from the HP Restore Plus! Support information 10 Appendix C - Building a Common Image Developing a common software image across HP desktops June 2004 Purpose ...2 Windows Licensing Note...2 Definition of terms ...2 Advantages of a common image ...3 Limitations of a common image ...3 Choosing...
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
Page 2
... size usually dictates some hardware differences, including chipset components. For example, the HP Compaq dc7100 product family consists of the dc7100 convertible minitower, small form factor and ultra-slim desktop. however, any functionality that violates Microsoft license agreements. This information can be held...the product family section in a common image includes the functionality that goes into the image preinstalled on HP products, HP recommends: • Begin with HP PCs does not grant re-imaging and deployment rights. Before using the document to deploy an image, ...
... size usually dictates some hardware differences, including chipset components. For example, the HP Compaq dc7100 product family consists of the dc7100 convertible minitower, small form factor and ultra-slim desktop. however, any functionality that violates Microsoft license agreements. This information can be held...the product family section in a common image includes the functionality that goes into the image preinstalled on HP products, HP recommends: • Begin with HP PCs does not grant re-imaging and deployment rights. Before using the document to deploy an image, ...
ASF 2.0 Support, Enablement, and Configuration on HP Compaq Business Desktop Platforms
Page 3
... Remote Management Control Protocol (RMCP) events Note: RMCP functions are not available on ASF 1.0 supported products and are not supported on HP desktop platforms that tests the connection between an ASF client and an ASF supported Management Console. The ASF client responds with a list of ... the chassis switch is pre-configured except for the heartbeat interval and watchdog timer intervals. This alert is supported only on the HP dx5150 Business Desktop PC. Capabilities Request: An RMCP request sent by a Management Console to perform a warm reset regardless of ASF based on with this...
... Remote Management Control Protocol (RMCP) events Note: RMCP functions are not available on ASF 1.0 supported products and are not supported on HP desktop platforms that tests the connection between an ASF client and an ASF supported Management Console. The ASF client responds with a list of ... the chassis switch is pre-configured except for the heartbeat interval and watchdog timer intervals. This alert is supported only on the HP dx5150 Business Desktop PC. Capabilities Request: An RMCP request sent by a Management Console to perform a warm reset regardless of ASF based on with this...
Desktop Management Guide
Page 13
... troubleshooting time. ● Diagnostics-remotely run & view reports on HP desktop, notebook, and workstation models ● System Health Scan-check for known hardware issues in your installed base of HP client systems ● Active Chat-connect to HP customer support to resolve issues ● HP Knowledgebase-link to expert information ● Automated SoftPaq collection and...
... troubleshooting time. ● Diagnostics-remotely run & view reports on HP desktop, notebook, and workstation models ● System Health Scan-check for known hardware issues in your installed base of HP client systems ● Active Chat-connect to HP customer support to resolve issues ● HP Knowledgebase-link to expert information ● Automated SoftPaq collection and...
Desktop Management Guide
Page 14
... path to HP OpenView PC Configuration Management Solution (based on support for Intel AMT. For more information on HP Client Premium Suite, visit http://www.hp.com/go /easydeploy. HP OpenView Client Configuration Manager is designed for Windows Vista. It is offered in two editions: ● The Basic Edition is a free product for managing HP desktops, notebooks...
... path to HP OpenView PC Configuration Management Solution (based on support for Intel AMT. For more information on HP Client Premium Suite, visit http://www.hp.com/go /easydeploy. HP OpenView Client Configuration Manager is designed for Windows Vista. It is offered in two editions: ● The Basic Edition is a free product for managing HP desktops, notebooks...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 32
...computer boot order remotely from the system management console of any down-revision system software on HP desktop, notebook, and workstation models ■ System Health Scan-check for networked HP business PCs. System Software Manager integrates with enterprise software distribution tools such as fan speed, voltage, ...and BIOS updates for known hardware issues in your installed base of HP client systems ■ Active Chat-connect to HP customer support to resolve issues 3-4 437963-001 Service Reference Guide, dc5750 SSM then automatically updates any or all of the client systems ...
...computer boot order remotely from the system management console of any down-revision system software on HP desktop, notebook, and workstation models ■ System Health Scan-check for networked HP business PCs. System Software Manager integrates with enterprise software distribution tools such as fan speed, voltage, ...and BIOS updates for known hardware issues in your installed base of HP client systems ■ Active Chat-connect to HP customer support to resolve issues 3-4 437963-001 Service Reference Guide, dc5750 SSM then automatically updates any or all of the client systems ...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 34
...HP OpenView Client Configuration Manager, visit http://www.managementsoftware.hp.com/products/ccm/index.html. 3.3.8 HP OpenView PC Configuration Management Solutions HP OpenView Configuration Management solutions automate the management of HP desktops... version for HP Thin Clients. Proven across enterprises of every size and complexity, HP's adaptive, policy-based model for manual intervention, HP helps its ...For more information about the HP Client Foundation Suite, visit http://www.hp.com/go/easydeploy. 3.3.7 HP OpenView Client Configuration Manager HP OpenView Client Configuration Manager ...
...HP OpenView Client Configuration Manager, visit http://www.managementsoftware.hp.com/products/ccm/index.html. 3.3.8 HP OpenView PC Configuration Management Solutions HP OpenView Configuration Management solutions automate the management of HP desktops... version for HP Thin Clients. Proven across enterprises of every size and complexity, HP's adaptive, policy-based model for manual intervention, HP helps its ...For more information about the HP Client Foundation Suite, visit http://www.hp.com/go/easydeploy. 3.3.7 HP OpenView Client Configuration Manager HP OpenView Client Configuration Manager ...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 56
...power P10 Ground P11 Ground P12 Ground P13 V 12 12 V power P14 V12 12 V power P15 V12 12 V power 4-2 437963-001 Service Reference Guide, dc5750 Current HP desktop products ship with the SATA 1.5 Gb/s drives. Pin Number Usage P1 Ground P2* A+ P3* A- Never crease a SATA data cable and never bend it is... only a single drive. Serial and Parallel ATA Drive Guidelines and Features 4.2 SATA Hard Drive Cables 4.2.1 SATA Data Cable Always use an HP approved SATA 3.0 Gb/s cable as it tighter than a 30 mm (1.18 in the table, each cable has 3 grounds, and 4 transmit/receive pins...
...power P10 Ground P11 Ground P12 Ground P13 V 12 12 V power P14 V12 12 V power P15 V12 12 V power 4-2 437963-001 Service Reference Guide, dc5750 Current HP desktop products ship with the SATA 1.5 Gb/s drives. Pin Number Usage P1 Ground P2* A+ P3* A- Never crease a SATA data cable and never bend it is... only a single drive. Serial and Parallel ATA Drive Guidelines and Features 4.2 SATA Hard Drive Cables 4.2.1 SATA Data Cable Always use an HP approved SATA 3.0 Gb/s cable as it tighter than a 30 mm (1.18 in the table, each cable has 3 grounds, and 4 transmit/receive pins...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 178
...computer do not work. After installing the media card reader and booting to Windows, the reader and the inserted cards are turning the PC on the HP Desktop BIOS. After inserting a media card in the reader, the computer attempts to boot from the inserted media card during boot or do...Wait a few seconds so that the system board connector could be used to safely eject the card. D-12 437963-001 Service Reference Guide, dc5750 Troubleshooting Without Diagnostics Solving Media Card Reader Problems Unable to access data on the corresponding drive icon, and select Eject. Do not know how...
...computer do not work. After installing the media card reader and booting to Windows, the reader and the inserted cards are turning the PC on the HP Desktop BIOS. After inserting a media card in the reader, the computer attempts to boot from the inserted media card during boot or do...Wait a few seconds so that the system board connector could be used to safely eject the card. D-12 437963-001 Service Reference Guide, dc5750 Troubleshooting Without Diagnostics Solving Media Card Reader Problems Unable to access data on the corresponding drive icon, and select Eject. Do not know how...
Troubleshooting Guide - dc5750 Models
Page 27
... connect the media card reader to Windows, the reader and the inserted cards are turning the reader and the available ports, and then recognize the PC on for the reader. card and connect the media reader to recognize the device if the Wait a few seconds so that the system board connector... PCI card. After inserting a media card in the reader, the computer attempts to the computer via the PCI card, which is not supported on the HP Desktop BIOS. Cause Solution The media card reader is inserted in the USB port on the media card reader. ENWW Solving Media Card Reader Problems 21...
... connect the media card reader to Windows, the reader and the inserted cards are turning the reader and the available ports, and then recognize the PC on for the reader. card and connect the media reader to recognize the device if the Wait a few seconds so that the system board connector... PCI card. After inserting a media card in the reader, the computer attempts to the computer via the PCI card, which is not supported on the HP Desktop BIOS. Cause Solution The media card reader is inserted in the USB port on the media card reader. ENWW Solving Media Card Reader Problems 21...
Protect Tools User Guide
Page 71
Short description Details Solution Click here if you want to backup to disable Embedded Security State temporarily in Embedded Security GUI. HP will address this issue in the software interface for TPM 1.1 platforms. ENWW Embedded Security for a specific time, however, the backup fails without displaying notice of ... a temporary archive until the Backup Archive is still supported in future releases. This option to disable is accessible again. The current 4.0 software was designed for HP Notebook 1.1B implementations, as well as supporting HP Desktop 1.2 implementations.
Short description Details Solution Click here if you want to backup to disable Embedded Security State temporarily in Embedded Security GUI. HP will address this issue in the software interface for TPM 1.1 platforms. ENWW Embedded Security for a specific time, however, the backup fails without displaying notice of ... a temporary archive until the Backup Archive is still supported in future releases. This option to disable is accessible again. The current 4.0 software was designed for HP Notebook 1.1B implementations, as well as supporting HP Desktop 1.2 implementations.