ASF 2.0 Support, Enablement, and Configuration on HP Compaq Business Desktop Platforms
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...POST and cleared by the operating system NIC Driver. This document is one minute for all HP Compaq Business Desktops that allows IT administrators to remotely control the power state of the PC. ASF provides the following: • ...Compaq dc5100 Business PC Series • HP dx5150 Series • HP Compaq dc5500 Business PC Series • HP Compaq dc7100 Business PC Series • HP Compaq dc7600 Business PC Series • HP Compaq dc7700 Business PC Series • HP Compaq dc7800 Business PC Series • HP Compaq dc5700 Business PC Series • HP Compaq dc5750 Business PC...
...POST and cleared by the operating system NIC Driver. This document is one minute for all HP Compaq Business Desktops that allows IT administrators to remotely control the power state of the PC. ASF provides the following: • ...Compaq dc5100 Business PC Series • HP dx5150 Series • HP Compaq dc5500 Business PC Series • HP Compaq dc7100 Business PC Series • HP Compaq dc7600 Business PC Series • HP Compaq dc7700 Business PC Series • HP Compaq dc7800 Business PC Series • HP Compaq dc5700 Business PC Series • HP Compaq dc5750 Business PC...
Data Execution Prevention - White Paper, 2nd Edition
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HP uses the i915 chipset desktop BIOS family in the following product lines (not all systems available in all regions): • dc5100 • dx6100 • dc7100 HP uses the i945 chipset desktop BIOS family in the following product lines (not all systems available in ... operating systems do not support the XD/NX features. 7 The following product line (not all systems available in i945-based systems. Applications and drivers run without compatibility problems when the XD feature is not enabled. Intel E7525 chipset • HP Workstation xw8200 - The Data Execution Prevention option ...
HP uses the i915 chipset desktop BIOS family in the following product lines (not all systems available in all regions): • dc5100 • dx6100 • dc7100 HP uses the i945 chipset desktop BIOS family in the following product lines (not all systems available in ... operating systems do not support the XD/NX features. 7 The following product line (not all systems available in i945-based systems. Applications and drivers run without compatibility problems when the XD feature is not enabled. Intel E7525 chipset • HP Workstation xw8200 - The Data Execution Prevention option ...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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Contents + Contents 1 Installing the Operating System 1.1 Installing or Upgrading Device Drivers 1-1 1.2 Transferring Files and Settings 1-2 1.3 Backing Up and Restoring Files 1-2 1.3.1 Creating a Backup File-Windows XP Professional 1-2 1.3.2 Restoring from the Backup File-Windows XP Professional 1-2 1.4 Converting to ... 3-5 3.3.9 FailSafe Boot Block ROM 3-5 3.3.10Replicating the Setup 3-6 3.3.11Dual-State Power Button 3-12 3.3.12World Wide Web Site 3-12 3.3.13Building Blocks and Partners 3-12 Service Reference Guide, dc5100 376220-001 iii
Contents + Contents 1 Installing the Operating System 1.1 Installing or Upgrading Device Drivers 1-1 1.2 Transferring Files and Settings 1-2 1.3 Backing Up and Restoring Files 1-2 1.3.1 Creating a Backup File-Windows XP Professional 1-2 1.3.2 Restoring from the Backup File-Windows XP Professional 1-2 1.4 Converting to ... 3-5 3.3.9 FailSafe Boot Block ROM 3-5 3.3.10Replicating the Setup 3-6 3.3.11Dual-State Power Button 3-12 3.3.12World Wide Web Site 3-12 3.3.13Building Blocks and Partners 3-12 Service Reference Guide, dc5100 376220-001 iii
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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...as a printer, a display adapter, or network adapter after the operating system installation is turned on CDs. Service Reference Guide, dc5100 376220-001 1-1 Turning off your computer until the operating system is automatically installed. Read and follow the instructions that runs the ... system from www.hp.com. Obtain the latest support software, including support software for the operating system. Click Support & Drivers, select Download drivers and software, enter the model number of the installation process, you are prompted to select the appropriate language for the operating...
...as a printer, a display adapter, or network adapter after the operating system installation is turned on CDs. Service Reference Guide, dc5100 376220-001 1-1 Turning off your computer until the operating system is automatically installed. Read and follow the instructions that runs the ... system from www.hp.com. Obtain the latest support software, including support software for the operating system. Click Support & Drivers, select Download drivers and software, enter the model number of the installation process, you are prompted to select the appropriate language for the operating...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... and will be installed at that time on selected models: ■ Computer Setup Utilities ■ HP Support Software including device drivers ■ Configuration Record ■ Online Safety & Comfort Guide ■ Power Management with energy saver features ■ Security Management tools... 1-2 376220-001 Service Reference Guide, dc5100 Use the Backup or Restore Wizard to restore files from an old computer to a new one. Click Start > All Programs > Accessories >...
... and will be installed at that time on selected models: ■ Computer Setup Utilities ■ HP Support Software including device drivers ■ Configuration Record ■ Online Safety & Comfort Guide ■ Power Management with energy saver features ■ Security Management tools... 1-2 376220-001 Service Reference Guide, dc5100 Use the Backup or Restore Wizard to restore files from an old computer to a new one. Click Start > All Programs > Accessories >...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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You can obtain the latest version of three ways: ■ Support Software CD ■ HP Web site at www.hp.com ■ Restore Plus! Service Reference Guide, dc5100 376220-001 1-3 CD, which is supplied with many HP models ✎ Additional HP software may be required in one of these files, in English and selected other languages, in certain situations. Installing the Operating System ■ Software Support Management tools Certain drivers and utilities are available only in selected languages.
You can obtain the latest version of three ways: ■ Support Software CD ■ HP Web site at www.hp.com ■ Restore Plus! Service Reference Guide, dc5100 376220-001 1-3 CD, which is supplied with many HP models ✎ Additional HP software may be required in one of these files, in English and selected other languages, in certain situations. Installing the Operating System ■ Software Support Management tools Certain drivers and utilities are available only in selected languages.
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... tools for asset management ■ PC health check monitoring and diagnostics ■ Proactive notification of changes in managing the hardware aspects of system software such as a system setup and configuration tool, and can be used as device drivers and ROM BIOS ■ Remote ...changing of boot order For more ■ Remote updating of their client computers with thermal warnings, memory alerts, and more information on the HP Client Manager, visit http://h18000.www1.hp.com/im/client_mgr.html. 3-2 376220-001 Service Reference Guide, dc5100...
... tools for asset management ■ PC health check monitoring and diagnostics ■ Proactive notification of changes in managing the hardware aspects of system software such as a system setup and configuration tool, and can be used as device drivers and ROM BIOS ■ Remote ...changing of boot order For more ■ Remote updating of their client computers with thermal warnings, memory alerts, and more information on the HP Client Manager, visit http://h18000.www1.hp.com/im/client_mgr.html. 3-2 376220-001 Service Reference Guide, dc5100...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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...SSM are denoted with a special icon on the driver download Web site and on the Support Software CD. When executed on multiple systems simultaneously. Driver versions that lets you update system-level software on a PC client system, SSM detects both hardware and software versions...OS using easy-to -use software distribution capabilities. HP Client Manager Software is included as a file store. Service Reference Guide, dc5100 376220-001 3-3 On selected desktop and notebook models, an Altiris management agent is the foundation for additional Altiris Client Management Solutions ...
...SSM are denoted with a special icon on the driver download Web site and on the Support Software CD. When executed on multiple systems simultaneously. Driver versions that lets you update system-level software on a PC client system, SSM detects both hardware and software versions...OS using easy-to -use software distribution capabilities. HP Client Manager Software is included as a file store. Service Reference Guide, dc5100 376220-001 3-3 On selected desktop and notebook models, an Altiris management agent is the foundation for additional Altiris Client Management Solutions ...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... HP Client Manager Software or System Software Manager at http://h18000.www1.hp.com/im/prodinfo.html. 3-4 376220-001 Service Reference Guide, dc5100 By establishing a setup password in Computer Setup (F10) Utility, you with a reprogrammable flash ROM (read only memory). For more information...be sure to ensure the operating integrity of the computer. Subscriber's Choice Driver and Support Alerts/Notifications will supply you can protect the ROM from the centralized network management console. For more PCs simultaneously. Should you need or want to upgrade your profile, HP ...
... HP Client Manager Software or System Software Manager at http://h18000.www1.hp.com/im/prodinfo.html. 3-4 376220-001 Service Reference Guide, dc5100 By establishing a setup password in Computer Setup (F10) Utility, you with a reprogrammable flash ROM (read only memory). For more information...be sure to ensure the operating integrity of the computer. Subscriber's Choice Driver and Support Alerts/Notifications will supply you can protect the ROM from the centralized network management console. For more PCs simultaneously. Should you need or want to upgrade your profile, HP ...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... the version included with other systems management applications, and are supported and functioning properly. This allows you must install corresponding device drivers and utilities to full power status quickly. Left click on /off the power without closing applications and to return quickly to...data on LAN Technology ■ ACPI ■ SMBIOS ■ Pre-boot Execution (PXE) support 3-12 376220-001 Service Reference Guide, dc5100 To change the power button's configuration, complete the following steps: 1. To completely turn off all features are based on industry standards, such ...
... the version included with other systems management applications, and are supported and functioning properly. This allows you must install corresponding device drivers and utilities to full power status quickly. Left click on /off the power without closing applications and to return quickly to...data on LAN Technology ■ ACPI ■ SMBIOS ■ Pre-boot Execution (PXE) support 3-12 376220-001 Service Reference Guide, dc5100 To change the power button's configuration, complete the following steps: 1. To completely turn off all features are based on industry standards, such ...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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...restore CD may be used to restore the operating system, software drivers, and/or any software applications that were backed up before replacing the hard drive. Turn on the computer. Service Reference Guide, dc5100 376220-001 6-19 Follow the instructions in the guide included ...with the restore CD. Removal and Replacement Procedures- Install the front bezel (Section 6.4, "Front Bezel"). 5. Microtower (MT) Chassis Connecting Hard Drive Cables ✎ Some...
...restore CD may be used to restore the operating system, software drivers, and/or any software applications that were backed up before replacing the hard drive. Turn on the computer. Service Reference Guide, dc5100 376220-001 6-19 Follow the instructions in the guide included ...with the restore CD. Removal and Replacement Procedures- Install the front bezel (Section 6.4, "Front Bezel"). 5. Microtower (MT) Chassis Connecting Hard Drive Cables ✎ Some...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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...standard guide screws on the hard drive. ✎ If you backed up before replacing the hard drive. 7-28 376220-001 Service Reference Guide, dc5100 The 6-32 standard guide screws are silver and are only used on the front of drive rails. You will need a Torx T-15 screwdriver... completed, reinstall any software applications that you replaced the primary hard drive, insert the Restore Plus! CD to restore the operating system, software drivers, and any personal files that were preinstalled on the computer. Small Form Factor (SFF) Chassis ✎ When replacing the hard drive, transfer...
...standard guide screws on the hard drive. ✎ If you backed up before replacing the hard drive. 7-28 376220-001 Service Reference Guide, dc5100 The 6-32 standard guide screws are silver and are only used on the front of drive rails. You will need a Torx T-15 screwdriver... completed, reinstall any software applications that you replaced the primary hard drive, insert the Restore Plus! CD to restore the operating system, software drivers, and any personal files that were preinstalled on the computer. Small Form Factor (SFF) Chassis ✎ When replacing the hard drive, transfer...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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Service Reference Guide, dc5100 376220-001 D-1 D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some simple, preliminary tests and guidelines for troubleshooting the computer without using the diagnostics. ■ ... sources (embedded or PCI adapters) installed (embedded video on the source selected as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all printer drivers been installed for each application? ■ Remove all bootable media (diskette, CD, or USB device) from the system before turning on the system...
Service Reference Guide, dc5100 376220-001 D-1 D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some simple, preliminary tests and guidelines for troubleshooting the computer without using the diagnostics. ■ ... sources (embedded or PCI adapters) installed (embedded video on the source selected as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all printer drivers been installed for each application? ■ Remove all bootable media (diskette, CD, or USB device) from the system before turning on the system...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... Smart Cover Lock, featured on memory. Hard drive is incorrect. Add more than four seconds. D-2 376220-001 Service Reference Guide, dc5100 Press the Num Lock key. Poor performance is established. Ensure airflow to resume from standby mode. Low on some fans only operate ...functional. 1. Computer appears to be replaced. 1. Unlock the Smart Cover Lock using the arrow keys on the keypad. Network driver is loaded and no network connection is experienced. Transfer data from the hard drive to resume from outlet. battery may be disabled...
... Smart Cover Lock, featured on memory. Hard drive is incorrect. Add more than four seconds. D-2 376220-001 Service Reference Guide, dc5100 Press the Num Lock key. Poor performance is established. Ensure airflow to resume from standby mode. Low on some fans only operate ...functional. 1. Computer appears to be replaced. 1. Unlock the Smart Cover Lock using the arrow keys on the keypad. Network driver is loaded and no network connection is experienced. Transfer data from the hard drive to resume from outlet. battery may be disabled...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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...Computer Setup and enable the Primary and Secondary IDE (ATA) controllers in Advanced > Power-On Options. D-8 376220-001 Service Reference Guide, dc5100 Loose cable. Drive jumper settings may not have automatically recognized a newly installed device. In Windows XP, right-click Start, click Explore, and... select a drive. Either the directory structure is bad or there is a driver problem. Select File > Properties > Tools. Check cable connections. 1. If it is not listed, the probable cause is listed within Computer...
...Computer Setup and enable the Primary and Secondary IDE (ATA) controllers in Advanced > Power-On Options. D-8 376220-001 Service Reference Guide, dc5100 Loose cable. Drive jumper settings may not have automatically recognized a newly installed device. In Windows XP, right-click Start, click Explore, and... select a drive. Either the directory structure is bad or there is a driver problem. Select File > Properties > Tools. Check cable connections. 1. If it is not listed, the probable cause is listed within Computer...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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...the system board. Replace the system board. Check that the graphics cable is being used with energy saver features. Install the video drivers included in the upgrade kit. Monitor without energy saver capabilities is securely connected to isolate the faulty module. 3. Cables are not ...1. Pre-video graphics error. Replace the graphics card. 3. Invalid ROM based on the system. 2. D-12 376220-001 Service Reference Guide, dc5100 Cause Pre-video memory error. Problem Blank screen and the power LED flashes Red five times, once every second, followed by a two second...
...the system board. Replace the system board. Check that the graphics cable is being used with energy saver features. Install the video drivers included in the upgrade kit. Monitor without energy saver capabilities is securely connected to isolate the faulty module. 3. Cables are not ...1. Pre-video graphics error. Replace the graphics card. 3. Invalid ROM based on the system. 2. D-12 376220-001 Service Reference Guide, dc5100 Cause Pre-video memory error. Problem Blank screen and the power LED flashes Red five times, once every second, followed by a two second...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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...connected properly. The printer may not be out of the printer being used. Install the correct printer driver for the application. If the printer works, reload the printer driver. Make the proper network connections to the printer. Reconnect all cables. Reset the printer by turning it... one minute, then turn on. Printer memory may not be overloaded. Run printer self-test. Service Reference Guide, dc5100 376220-001 D-17 The correct printer driver is offline. The cables may be connected properly. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [...
...connected properly. The printer may not be out of the printer being used. Install the correct printer driver for the application. If the printer works, reload the printer driver. Make the proper network connections to the printer. Reconnect all cables. Reset the printer by turning it... one minute, then turn on. Printer memory may not be overloaded. Run printer self-test. Service Reference Guide, dc5100 376220-001 D-17 The correct printer driver is offline. The cables may be connected properly. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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...expansion board. Check the network controller documentation for the correct driver or obtain the latest driver from the manufacturer's Web site. Reinstall network drivers. Network controller is detected. Network driver is not securely connected. Diagnostics reports a failure. The cable... is not properly loaded. D-22 376220-001 Service Reference Guide, dc5100 Solving Network Problems These guidelines...
...expansion board. Check the network controller documentation for the correct driver or obtain the latest driver from the manufacturer's Web site. Reinstall network drivers. Network controller is detected. Network driver is not securely connected. Diagnostics reports a failure. The cable... is not properly loaded. D-22 376220-001 Service Reference Guide, dc5100 Solving Network Problems These guidelines...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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...that the drivers were not accidentally deleted when the drivers for a new expansion board were installed. Install a working when an expansion board was added to the computer. Flash the ROM. The cable is not configured properly. Service Reference Guide, dc5100 376220-001 ... Setup Advanced menu, change the resource settings for your NIC. CD. Make sure the network drivers are securely attached to the correct devices. Reinstall the network drivers, using the Restore Plus! Solving Network Problems (Continued) Problem Cause Diagnostics passes, but the ...
...that the drivers were not accidentally deleted when the drivers for a new expansion board were installed. Install a working when an expansion board was added to the computer. Flash the ROM. The cable is not configured properly. Service Reference Guide, dc5100 376220-001 ... Setup Advanced menu, change the resource settings for your NIC. CD. Make sure the network drivers are securely attached to the correct devices. Reinstall the network drivers, using the Restore Plus! Solving Network Problems (Continued) Problem Cause Diagnostics passes, but the ...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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...boot sequence in the drive. D-26 376220-001 Service Reference Guide, dc5100 Drive is enabled in Computer Setup. Decoder software is fully extended, then remove the disc. Media installed upside down . Install correct device driver. Use DVD software to removable media and verify boot order settings....insert a thin metal rod into the emergency eject hole and push firmly. 2. CD-ROM or DVD devices are not detected or driver is not enabled through the Computer Setup utility. Solution Run the Computer Setup utility and enable booting to remove parental lock. Run Computer...
...boot sequence in the drive. D-26 376220-001 Service Reference Guide, dc5100 Drive is enabled in Computer Setup. Decoder software is fully extended, then remove the disc. Media installed upside down . Install correct device driver. Use DVD software to removable media and verify boot order settings....insert a thin metal rod into the emergency eject hole and push firmly. 2. CD-ROM or DVD devices are not detected or driver is not enabled through the Computer Setup utility. Solution Run the Computer Setup utility and enable booting to remove parental lock. Run Computer...