HP Business Desktop BIOS
Page 15
...execute on every boot or once every 1 to video) 2-second pause. Pre-video Memory Error Power LED blinks RED 5 times, one every second, followed by a 2-second pause. Pre-video Graphics Error Power LED blinks RED 6 times, one every second, followed by a 2-second pause. Invalid...POST is overloaded) Power LED blinks red 4 times, one every second, followed by a BIOS code being executed) 2-second pause. Also 7 simultaneous beeps will be heard. Typically, HP Business Desktop computers are provided for a bad processor). Processor not installed (not an indicator for the following ...
...execute on every boot or once every 1 to video) 2-second pause. Pre-video Memory Error Power LED blinks RED 5 times, one every second, followed by a 2-second pause. Pre-video Graphics Error Power LED blinks RED 6 times, one every second, followed by a 2-second pause. Invalid...POST is overloaded) Power LED blinks red 4 times, one every second, followed by a BIOS code being executed) 2-second pause. Also 7 simultaneous beeps will be heard. Typically, HP Business Desktop computers are provided for a bad processor). Processor not installed (not an indicator for the following ...
Getting Started
Page 13
... (1-800-652-6672), be prepared to do the following list of general suggestions before taking further action: ■ Check that the computer and monitor are error codes that will help you call. ■ Write down the computer and monitor serial numbers before calling and have them readily available. ■ Be prepared to...
... (1-800-652-6672), be prepared to do the following list of general suggestions before taking further action: ■ Check that the computer and monitor are error codes that will help you call. ■ Write down the computer and monitor serial numbers before calling and have them readily available. ■ Be prepared to...
Getting Started
Page 21
... www.hp.com 17 None Computer on the front panel of the computer and refer to the following table to determine the front panel LED codes. ✎ Recommended actions in the following table are listed in the order in Suspend to RAM mode (select models only) or normal Suspend mode. Diagnostic... may occur before or during the Power-On Self-Test (POST) that do not necessarily have an error code or text message associated with them. ✎ If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on . None Green Power LED flashes ...
... www.hp.com 17 None Computer on the front panel of the computer and refer to the following table to determine the front panel LED codes. ✎ Recommended actions in the following table are listed in the order in Suspend to RAM mode (select models only) or normal Suspend mode. Diagnostic... may occur before or during the Power-On Self-Test (POST) that do not necessarily have an error code or text message associated with them. ✎ If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on . None Green Power LED flashes ...
Getting Started
Page 23
... a time to isolate faulty module. 3. Replace the system board. Replace third-party memory with HP memory. 4. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes once every two seconds. Open the hood and ensure the 4-wire power supply cable... voltage setting depends on the system. Replace the device that the voltage selector, located on the system board. 3. www.hp.com 19 Pre-video memory error 1. Reseat DIMMs. Power on the system. 2.
... a time to isolate faulty module. 3. Replace the system board. Replace third-party memory with HP memory. 4. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes once every two seconds. Open the hood and ensure the 4-wire power supply cable... voltage setting depends on the system. Replace the device that the voltage selector, located on the system board. 3. www.hp.com 19 Pre-video memory error 1. Reseat DIMMs. Power on the system. 2.
Getting Started
Page 24
...card. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every second, followed by a two second pause. Pre-video graphics error. Red Power LED 7 flashes seven times, once every second..., followed by a two second pause. Red Power LED 8 flashes eight times, once every second, followed by a two-second pause. See the "ROM Flash" section of the Desktop Management Guide on bad ...
...card. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every second, followed by a two second pause. Pre-video graphics error. Red Power LED 7 flashes seven times, once every second..., followed by a two second pause. Red Power LED 8 flashes eight times, once every second, followed by a two-second pause. See the "ROM Flash" section of the Desktop Management Guide on bad ...
Getting Started - Business Desktops
Page 13
... handled properly: Be in suspend mode, shut down the computer and monitor serial numbers before taking further action: Check that the computer and monitor are error codes that the voltage select switch is on. If it in the Troubleshooting Guide on the keyboard or pressing the power button. Wake the computer by...
... handled properly: Be in suspend mode, shut down the computer and monitor serial numbers before taking further action: Check that the computer and monitor are error codes that the voltage select switch is on. If it in the Troubleshooting Guide on the keyboard or pressing the power button. Wake the computer by...
Getting Started - Business Desktops
Page 21
... may occur before or during the Power-On Self-Test (POST) that do not necessarily have an error code or text message associated with them. Green Power LED None flashes four times, once per second. If you see flashing LEDs on a PS/2 keyboard, look ... are listed in the order in Suspend None to RAM mode (select models only) or normal Suspend mode. Diagnostic Front Panel Lights (LEDs) and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED None On. Computer in which they should be performed.
... may occur before or during the Power-On Self-Test (POST) that do not necessarily have an error code or text message associated with them. Green Power LED None flashes four times, once per second. If you see flashing LEDs on a PS/2 keyboard, look ... are listed in the order in Suspend None to RAM mode (select models only) or normal Suspend mode. Diagnostic Front Panel Lights (LEDs) and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED None On. Computer in which they should be performed.
Getting Started - Business Desktops
Page 23
.... Replace DIMMs one device at a time to ensure all devices are functioning properly. 4. Replace the system board. Pre-video memory error 1. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes once every two seconds. Replace the device that the...
.... Replace DIMMs one device at a time to ensure all devices are functioning properly. 4. Replace the system board. Pre-video memory error 1. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes once every two seconds. Replace the device that the...
Getting Started - Business Desktops
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...graphics card: 1. System board failure Replace the system board. (ROM detected failure prior to video). See the "ROM Flash" section of the Desktop Management Guide on the system. 2. Replace the system board. 20 Red Power LED 8 flashes eight times, once every second, followed by a...card. Replace the system board. Reflash the ROM using a ROMPaq diskette. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every second, followed by a two-second pause...
...graphics card: 1. System board failure Replace the system board. (ROM detected failure prior to video). See the "ROM Flash" section of the Desktop Management Guide on the system. 2. Replace the system board. 20 Red Power LED 8 flashes eight times, once every second, followed by a...card. Replace the system board. Reflash the ROM using a ROMPaq diskette. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every second, followed by a two-second pause...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
Page 27
...computer. You can also choose the type of test and testing mode. ❏ Status-Displays the status of each device. ❏ Error-Displays any errors that occurred during device testing. This window is the Menu Bar consisting of six pull-down menus. You can cancel testing by clicking... to use Help, About Service Reference Guide, d500 336492-005 2-15 The window lists the device being tested, the type and number of errors, and the error code. ■ Help-Contents, How to test. Setup Utilities and Diagnostics Features Menu Bar-File, Categories, Navigation, Level, Tab, Help At ...
...computer. You can also choose the type of test and testing mode. ❏ Status-Displays the status of each device. ❏ Error-Displays any errors that occurred during device testing. This window is the Menu Bar consisting of six pull-down menus. You can cancel testing by clicking... to use Help, About Service Reference Guide, d500 336492-005 2-15 The window lists the device being tested, the type and number of errors, and the error code. ■ Help-Contents, How to test. Setup Utilities and Diagnostics Features Menu Bar-File, Categories, Navigation, Level, Tab, Help At ...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
Page 28
...d500 The user can access Diagnostics for Windows. Select Interactive Mode or Unattended Mode. Some tests require interaction and will be indicated by an error message under the subsystem name in the list, then select the check box beside each device. When selected, a red check mark is ... is selected. ❏ Complete Test-Runs maximum testing of each test. Five tabs are displayed when testing is displayed in conjunction with their error codes. 7. Click the Test tab, or click Tab at the bottom of each device. Click Start > HP Information Center > Diagnostics for Windows...
...d500 The user can access Diagnostics for Windows. Select Interactive Mode or Unattended Mode. Some tests require interaction and will be indicated by an error message under the subsystem name in the list, then select the check box beside each device. When selected, a red check mark is ... is selected. ❏ Complete Test-Runs maximum testing of each test. Five tabs are displayed when testing is displayed in conjunction with their error codes. 7. Click the Test tab, or click Tab at the bottom of each device. Click Start > HP Information Center > Diagnostics for Windows...
HP Compaq Business Desktop d500 Service Reference Guide, 5th Edition
Page 185
...encounters a problem. Clear CMOS. Replace the system board. Restart the computer. Run Computer Setup (F10 Setup). POST Error Messages Screen Message Probable Cause 101-Option ROM Error System ROM checksum. 102-System Board Failure 103-System Board Failure 150-SafePost Active DMA, timers, etc. If ...time under Control Panel or in F10 Setup depending on , checking assemblies within the computer and reporting any errors found. Not all computers use all of the codes listed. A PCI expansion card is turned on the operating system. Recommended Action Verify the correct ROM. Flash...
...encounters a problem. Clear CMOS. Replace the system board. Restart the computer. Run Computer Setup (F10 Setup). POST Error Messages Screen Message Probable Cause 101-Option ROM Error System ROM checksum. 102-System Board Failure 103-System Board Failure 150-SafePost Active DMA, timers, etc. If ...time under Control Panel or in F10 Setup depending on , checking assemblies within the computer and reporting any errors found. Not all computers use all of the codes listed. A PCI expansion card is turned on the operating system. Recommended Action Verify the correct ROM. Flash...
