User Guide
Page 3
... Standby mode ...23 Operate mode ...23 Battery mode ...24 Initiating a self-test ...24 Silencing an audible alarm ...24 Powering down the UPS...24 Power management ...25 Power management software...25 Maintenance ...26 Removing the UPS front bezel ...26 Replacing the UPS option card ...26 Replacing the batteries ...27 Important battery safety information 27 Battery care and storage guidelines 27 UPS battery replacement procedure 28 Testing the new battery module...
... Standby mode ...23 Operate mode ...23 Battery mode ...24 Initiating a self-test ...24 Silencing an audible alarm ...24 Powering down the UPS...24 Power management ...25 Power management software...25 Maintenance ...26 Removing the UPS front bezel ...26 Replacing the UPS option card ...26 Replacing the batteries ...27 Important battery safety information 27 Battery care and storage guidelines 27 UPS battery replacement procedure 28 Testing the new battery module...
User Guide
Page 4
Replacing the UPS ...29 Updating the UPS firmware ...30 Configuring a USB to serial converter 30 Reassigning the USB COM ports...31 Cleaning battery spills ...32 Troubleshooting ...33 LED and audible alarm troubleshooting ...33 UPS does not start ...34 UPS operates on battery only ...34 UPS frequently switches between utility and battery power 34 UPS does not provide the expected backup time 34 UPS cannot...
Replacing the UPS ...29 Updating the UPS firmware ...30 Configuring a USB to serial converter 30 Reassigning the USB COM ports...31 Cleaning battery spills ...32 Troubleshooting ...33 LED and audible alarm troubleshooting ...33 UPS does not start ...34 UPS operates on battery only ...34 UPS frequently switches between utility and battery power 34 UPS does not provide the expected backup time 34 UPS cannot...
User Guide
Page 8
UPS R1500 G2 NA/JPN/TWN rear panel Component identification 8 UPS front panel LED indicators Item 1 2 3 4 5 6 LED description Load Segment 2 Load Segment 1 General Alarm On Battery Overload Power On For more information, see "LED and audible alarm troubleshooting (on page 33)."
UPS R1500 G2 NA/JPN/TWN rear panel Component identification 8 UPS front panel LED indicators Item 1 2 3 4 5 6 LED description Load Segment 2 Load Segment 1 General Alarm On Battery Overload Power On For more information, see "LED and audible alarm troubleshooting (on page 33)."
User Guide
Page 9
...LED Network Transient Protector IN jack Network Transient Protector OUT jack Load segment 1 (two NEMA 5-15 output receptacles for surge and battery backup protection) Load segment 2 (two NEMA 5-15 output receptacles for surge and battery backup protection) Voltage configuration DIP switches Serial communications port USB communications port Input power... cord with NEMA 5-15 plug (BSMI approved for TWN) UPS R1500 G2 INTL rear panel Item ...
...LED Network Transient Protector IN jack Network Transient Protector OUT jack Load segment 1 (two NEMA 5-15 output receptacles for surge and battery backup protection) Load segment 2 (two NEMA 5-15 output receptacles for surge and battery backup protection) Voltage configuration DIP switches Serial communications port USB communications port Input power... cord with NEMA 5-15 plug (BSMI approved for TWN) UPS R1500 G2 INTL rear panel Item ...
User Guide
Page 11
...important safety instructions that should be followed during installation, operation, and maintenance of conductive contaminants. Select an installation site ("Selecting a site" on page 12) for installation in an environment compatible with AC power products. ...specifications" on page 38). Prepare the equipment ("Readying the equipment" on page 11). 3. Install the equipment in the rack. WARNING: A risk of this product must be greater than room ambient temperature. The installation of options and routine maintenance and service of personal injury from the utility power...
...important safety instructions that should be followed during installation, operation, and maintenance of conductive contaminants. Select an installation site ("Selecting a site" on page 12) for installation in an environment compatible with AC power products. ...specifications" on page 38). Prepare the equipment ("Readying the equipment" on page 11). 3. Install the equipment in the rack. WARNING: A risk of this product must be greater than room ambient temperature. The installation of options and routine maintenance and service of personal injury from the utility power...
User Guide
Page 22
If the equipment rating is available at least 24 hours before putting the UPS into service. The Power On, Load 1 and Load 2 LEDs illuminate, indicating that power is listed in Standby mode (on the rear panel of amps by checking that the ratings of their capacity within 4 hours • 100...output receptacles. The batteries charge to: • 90% of their capacity within 24 hours Installation 22 Before connecting devices, verify that the UPS will not overload: • Connect the device power cords to the output receptacles on the rear panel of the UPS (NA/JPN/TWN model). -or- ...
If the equipment rating is available at least 24 hours before putting the UPS into service. The Power On, Load 1 and Load 2 LEDs illuminate, indicating that power is listed in Standby mode (on the rear panel of amps by checking that the ratings of their capacity within 4 hours • 100...output receptacles. The batteries charge to: • 90% of their capacity within 24 hours Installation 22 Before connecting devices, verify that the UPS will not overload: • Connect the device power cords to the output receptacles on the rear panel of the UPS (NA/JPN/TWN model). -or- ...
User Guide
Page 23
... alarm sounds. The UPS remains in Standby mode, press and hold the Power On/Standby button ("UPS front panel controls" on page 8) illuminate, indicating that power is removed. UPS operations 23 The Power On LED turns off and power to the load ceases. Operate mode In Operate mode: • Power ...is available at the UPS output receptacles. • The UPS charges the batteries as necessary. To place the UPS in Standby mode until an alternate mode ...
... alarm sounds. The UPS remains in Standby mode, press and hold the Power On/Standby button ("UPS front panel controls" on page 8) illuminate, indicating that power is removed. UPS operations 23 The Power On LED turns off and power to the load ceases. Operate mode In Operate mode: • Power ...is available at the UPS output receptacles. • The UPS charges the batteries as necessary. To place the UPS in Standby mode until an alternate mode ...
User Guide
Page 24
... page 8) illuminates and an audible alarm may still exist. • If a utility power failure caused the alarm (the Utility LED or the General Alarm LED illuminates red), the alarm silences after power is restored. Powering down all connected load devices. 2. UPS operations 24 Battery mode In Battery mode, the UPS supplies power without using utility power, press and hold the Test/Alarm Reset button ("UPS front panel controls...
... page 8) illuminates and an audible alarm may still exist. • If a utility power failure caused the alarm (the Utility LED or the General Alarm LED illuminates red), the alarm silences after power is restored. Powering down all connected load devices. 2. UPS operations 24 Battery mode In Battery mode, the UPS supplies power without using utility power, press and hold the Test/Alarm Reset button ("UPS front panel controls...
User Guide
Page 27
... information WARNING: The unit contains sealed lead-acid battery modules. See "Selecting the UPS voltage configuration (on page 27)." 2. Maintenance 27 Replacing the batteries To replace the batteries: 1. NOTE: Replace all battery modules at the same time. Battery care and storage guidelines CAUTION: Because of the short shelf life of time the UPS uses battery power by matching the UPS configuration with...
... information WARNING: The unit contains sealed lead-acid battery modules. See "Selecting the UPS voltage configuration (on page 27)." 2. Maintenance 27 Replacing the batteries To replace the batteries: 1. NOTE: Replace all battery modules at the same time. Battery care and storage guidelines CAUTION: Because of the short shelf life of time the UPS uses battery power by matching the UPS configuration with...
User Guide
Page 33
... Off Flashing On-Continuous Yes On Off On-1 second No beep Troubleshooting 33 Troubleshooting LED and audible alarm troubleshooting Condition Power On LED (green) On Battery LED (yellow) UPS operating from utility Buck mode (high input voltage) Boost mode (low input voltage) Over temperature condition Battery test failure Fan failure Output short circuit Power up failure from a DC start- Overload condition On On On...
... Off Flashing On-Continuous Yes On Off On-1 second No beep Troubleshooting 33 Troubleshooting LED and audible alarm troubleshooting Condition Power On LED (green) On Battery LED (yellow) UPS operating from utility Buck mode (high input voltage) Boost mode (low input voltage) Over temperature condition Battery test failure Fan failure Output short circuit Power up failure from a DC start- Overload condition On On On...
User Guide
Page 41
...hp.com/country/us /en/wwcontact.html). This service is available 24 hours a day, 7 days a week. To contact HP by phone: o Call 1-800-HP-INVENT (1-800-474-6836). Technical support 41 For HP technical support: • In the United States, for contact ...a Care Pack (service upgrade), call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating ...
...hp.com/country/us /en/wwcontact.html). This service is available 24 hours a day, 7 days a week. To contact HP by phone: o Call 1-800-HP-INVENT (1-800-474-6836). Technical support 41 For HP technical support: • In the United States, for contact ...a Care Pack (service upgrade), call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating ...
User Guide
Page 48
... be disposed of fire and burns exists if the battery is not properly handled. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. BSMI notice Korean notice Class A equipment Class B equipment Battery replacement notice WARNING: Power products contain sealed lead-acid battery modules. A risk of together with the general household waste...
... be disposed of fire and burns exists if the battery is not properly handled. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. BSMI notice Korean notice Class A equipment Class B equipment Battery replacement notice WARNING: Power products contain sealed lead-acid battery modules. A risk of together with the general household waste...
User Guide
Page 52
... specifications 38 European Union notice 46 F FCC rating label 44 Federal Communications Commission (FCC) notice 44, 45 firmware, updating 30 frequent switching between battery and utility power 34 front panel buttons 7 front panel components 6 front panel LEDs 8 G General Alarm LED, location 8 General Alarm LED, troubleshooting 33 grounding methods 50 H hardware options 40 hardware, preparing to install 11 HP Power Manager 25 HP technical support...
... specifications 38 European Union notice 46 F FCC rating label 44 Federal Communications Commission (FCC) notice 44, 45 firmware, updating 30 frequent switching between battery and utility power 34 front panel buttons 7 front panel components 6 front panel LEDs 8 G General Alarm LED, location 8 General Alarm LED, troubleshooting 33 grounding methods 50 H hardware options 40 hardware, preparing to install 11 HP Power Manager 25 HP technical support...
User Guide
Page 53
input specifications 36 installation instructions 11, 16 installing the batteries 28 installing the rails 12 installing the UPS 16 insufficient backup time 34 International model 9 J Japanese notice 47 K Korean notices 48 L LEDs, testing 24 LEDs, troubleshooting 33 LEDs, unit identification (UID) 8 limited warranty 42 load protection guarantee 42 Load Segment 1 LED 8 Load Segment 2 LED 8 load segments, controlling 25 load segments, location 8, 9 load segments, specifications 36 low-voltage...
input specifications 36 installation instructions 11, 16 installing the batteries 28 installing the rails 12 installing the UPS 16 insufficient backup time 34 International model 9 J Japanese notice 47 K Korean notices 48 L LEDs, testing 24 LEDs, troubleshooting 33 LEDs, unit identification (UID) 8 limited warranty 42 load protection guarantee 42 Load Segment 1 LED 8 Load Segment 2 LED 8 load segments, controlling 25 load segments, location 8, 9 load segments, specifications 36 low-voltage...
User Guide
Page 54
... supported software 25 system configuration settings 19 T technical support 41 telephone numbers 41 temperature ranges (environmental) 38 Test/Alarm Reset button, location 7 testing batteries 29 testing LEDs 24 tools 11 troubleshooting 33 U Uninterruptible Power System, high-voltage models 9 Uninterruptible Power System, low-voltage models 8 unpacking the components 12 updating the firmware 30 UPS does not start 34 UPS firmware, updating 30 UPS operations 23 UPS, installing 11, 16 UPS, replacing 29 USB...
... supported software 25 system configuration settings 19 T technical support 41 telephone numbers 41 temperature ranges (environmental) 38 Test/Alarm Reset button, location 7 testing batteries 29 testing LEDs 24 tools 11 troubleshooting 33 U Uninterruptible Power System, high-voltage models 9 Uninterruptible Power System, low-voltage models 8 unpacking the components 12 updating the firmware 30 UPS does not start 34 UPS firmware, updating 30 UPS operations 23 UPS, installing 11, 16 UPS, replacing 29 USB...
Specifications
Page 3
... battery service life, optimizes battery recharge time, and provides advance notice of pending Management battery failure. QuickSpecs Standard Features HP R1500 G3 Uninterruptible Power Supply (UPS) Key Features Increased power density with up to 1500VA/1000 Watts of power packed in just 1U rack space 1U Chassis Front panel LED display Enterprise-wide intelligent manageability with bundled HP Power Protector management software Support...
... battery service life, optimizes battery recharge time, and provides advance notice of pending Management battery failure. QuickSpecs Standard Features HP R1500 G3 Uninterruptible Power Supply (UPS) Key Features Increased power density with up to 1500VA/1000 Watts of power packed in just 1U rack space 1U Chassis Front panel LED display Enterprise-wide intelligent manageability with bundled HP Power Protector management software Support...
Specifications
Page 4
... standalone management system. Users can support either a single UPS configuration or provides additional power protection with support for dual redundant UPS configuration for a minimum period of Maintenance with the first year including parts and labor. Extensive evaluation, testing, product improvement, and ... Guarantee is replaced free of the UPS from HP Power Management Software that the battery may fail, the battery is also provided, in design, and the batteries are hot swappable. Configuration & Management of charge under the warranty. Warranty The HP UPS R1500 G3 is covered...
... standalone management system. Users can support either a single UPS configuration or provides additional power protection with support for dual redundant UPS configuration for a minimum period of Maintenance with the first year including parts and labor. Extensive evaluation, testing, product improvement, and ... Guarantee is replaced free of the UPS from HP Power Management Software that the battery may fail, the battery is also provided, in design, and the batteries are hot swappable. Configuration & Management of charge under the warranty. Warranty The HP UPS R1500 G3 is covered...
Specifications
Page 5
.../V2/GetPDF.aspx/5981-6636ENN HP Proactive Select Service Provides a flexible way to purchase HP best-in-class consultancy and technical services. QuickSpecs Service and Support HP R1500 G3 Uninterruptible Power Supply (UPS) Service and Support HP Technology Services HP Technology Services offers you consultants and support experts to solve your most complex infrastructure problems. We help return the hardware to operating condition...
.../V2/GetPDF.aspx/5981-6636ENN HP Proactive Select Service Provides a flexible way to purchase HP best-in-class consultancy and technical services. QuickSpecs Service and Support HP R1500 G3 Uninterruptible Power Supply (UPS) Service and Support HP Technology Services HP Technology Services offers you consultants and support experts to solve your most complex infrastructure problems. We help return the hardware to operating condition...
Specifications
Page 8
July 20, 2011 Page 8 Version 2 - QuickSpecs UPS Model Matrix HP R1500 G3 Uninterruptible Power Supply (UPS) Part Number Low-Voltage Models AF469A AF470A High Voltage Model AF471A Kit Contents Operating Voltage Settings Power Out (VA/Watts) Input Connection Output Connection 120V 1440/1000 NEMA 5-15P (4) Nema 5-15R NOTE: Part Number AF469A is user selectable for 110V, 120V, or 127V via the rear...
July 20, 2011 Page 8 Version 2 - QuickSpecs UPS Model Matrix HP R1500 G3 Uninterruptible Power Supply (UPS) Part Number Low-Voltage Models AF469A AF470A High Voltage Model AF471A Kit Contents Operating Voltage Settings Power Out (VA/Watts) Input Connection Output Connection 120V 1440/1000 NEMA 5-15P (4) Nema 5-15R NOTE: Part Number AF469A is user selectable for 110V, 120V, or 127V via the rear...
Specifications
Page 9
... and 230V models. divided into 2 Load Segments Output Protection Firmware overload sensing and control, customer supplied facility input circuit breaker, and re-settable rear panel circuit breaker on the INTL HV AF418A Battery Type Maintenance-free, sealed, valve-regulated lead acid (VRLA) Backup Time See Backup Times Chart Recharge Time QuickSpecs Technical Specifications HP R1500 G3 Uninterruptible Power Supply...
... and 230V models. divided into 2 Load Segments Output Protection Firmware overload sensing and control, customer supplied facility input circuit breaker, and re-settable rear panel circuit breaker on the INTL HV AF418A Battery Type Maintenance-free, sealed, valve-regulated lead acid (VRLA) Backup Time See Backup Times Chart Recharge Time QuickSpecs Technical Specifications HP R1500 G3 Uninterruptible Power Supply...