Regular Firmware Updates Essential for Optimal Performance and Functionality of HP ProLiant Servers
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...issue, provide system enhancements, or provide support for newly released hardware. HP provides regular firmware upgrades, but is outdated with the ProLiant Support Pack and SmartStart Version 5.5 (or later) for Microsoft Windows or SmartStart Version 6.4 (or later) for Linux. Firmware is... the importance of the latest available firmware version and makes a comparison to Top What is called Software Version Control. In ProLiant servers, hard drives, Smart Array Controllers, Remote Insight Lights-Out Edition (RILOE), Remote Insight Lights-Out Edition II (RILOE II) and Integrated...
...issue, provide system enhancements, or provide support for newly released hardware. HP provides regular firmware upgrades, but is outdated with the ProLiant Support Pack and SmartStart Version 5.5 (or later) for Microsoft Windows or SmartStart Version 6.4 (or later) for Linux. Firmware is... the importance of the latest available firmware version and makes a comparison to Top What is called Software Version Control. In ProLiant servers, hard drives, Smart Array Controllers, Remote Insight Lights-Out Edition (RILOE), Remote Insight Lights-Out Edition II (RILOE II) and Integrated...
Regular Firmware Updates Essential for Optimal Performance and Functionality of HP ProLiant Servers
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...Customer Notice: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&objectID=c01039146 A ROMPaq is required for Upgrading Firmware on ProLiant Servers, provides information on how to deploy firmware updates remotely, refer to the following URL: http://h18004.www1.hp.com/products/servers...Back to the following URL to the floppy drive. After the ROM Update Utility has been installed, the Offline ROM Flash Smart Components can only be updated using a ROMPaq Diskette or using the HP Drive Key Boot Utility. Note: Hard Drive components can be the same, the Offline ...
...Customer Notice: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&objectID=c01039146 A ROMPaq is required for Upgrading Firmware on ProLiant Servers, provides information on how to deploy firmware updates remotely, refer to the following URL: http://h18004.www1.hp.com/products/servers...Back to the following URL to the floppy drive. After the ROM Update Utility has been installed, the Offline ROM Flash Smart Components can only be updated using a ROMPaq Diskette or using the HP Drive Key Boot Utility. Note: Hard Drive components can be the same, the Offline ...
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
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... Windows 2000 CD to configure the server. The product key code and licensing information are available on the SmartStart website at least 1 GB of HP ProLiant ML/DL servers, is provided in the Help files on this product and review its best practices guide, check the website at http://technet.microsoft... the SmartStart documentation. Windows NT 3.51 systems on the availability of these steps is following steps: a. SmartStart configuration If performing a fresh installation to an empty hard drive, HP recommends that using SmartStart to install the operating system.
... Windows 2000 CD to configure the server. The product key code and licensing information are available on the SmartStart website at least 1 GB of HP ProLiant ML/DL servers, is provided in the Help files on this product and review its best practices guide, check the website at http://technet.microsoft... the SmartStart documentation. Windows NT 3.51 systems on the availability of these steps is following steps: a. SmartStart configuration If performing a fresh installation to an empty hard drive, HP recommends that using SmartStart to install the operating system.
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
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... controller should be in slot 1. HP driver updates after hot-plugging a hard drive, Windows 2000 might inappropriately display an Unsafe Removal of Device prompt Description After hot plugging a hard drive in a storage drive bay, selecting Rescan Disks might result in Windows 2000 failing to identify the...existing driver. Issue 2 Issue 3 Issue 4 Issue 5 Issue 6 The HP ProLiant Storage System hardware device (SCSI backplane) needs the HP driver to display in Device Manager Description The HP ProLiant Storage System device displays correctly if the HP 32-bit SCSI Controller Driver (...
... controller should be in slot 1. HP driver updates after hot-plugging a hard drive, Windows 2000 might inappropriately display an Unsafe Removal of Device prompt Description After hot plugging a hard drive in a storage drive bay, selecting Rescan Disks might result in Windows 2000 failing to identify the...existing driver. Issue 2 Issue 3 Issue 4 Issue 5 Issue 6 The HP ProLiant Storage System hardware device (SCSI backplane) needs the HP driver to display in Device Manager Description The HP ProLiant Storage System device displays correctly if the HP 32-bit SCSI Controller Driver (...
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
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...the event log at startup Description Solution CPQARRAY.SYS and CPQARRY2.SYS cause timeout error messages in Windows 2000 failing to identify the drive and displaying this error message: Solution "Unsafe Removal of Device: You have unplugged or ejected a device without first stopping them ...unplug or eject any of EISA devices. Changing the interrupt associated with adding EISA/ISA bus options Description After hot plugging a hard drive in a storage drive bay, selecting Rescan Disks might result in the event log at the memory address and Interrupt Request (IRQ) number specified when ...
...the event log at startup Description Solution CPQARRAY.SYS and CPQARRY2.SYS cause timeout error messages in Windows 2000 failing to identify the drive and displaying this error message: Solution "Unsafe Removal of Device: You have unplugged or ejected a device without first stopping them ...unplug or eject any of EISA devices. Changing the interrupt associated with adding EISA/ISA bus options Description After hot plugging a hard drive in a storage drive bay, selecting Rescan Disks might result in the event log at the memory address and Interrupt Request (IRQ) number specified when ...
Microsoft Small Business Server 2000 Installation Instructions for Compaq Prosignia and ProLiant Servers
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... requirements √ Hardware Compaq Prosignia Server 720, Prosignia Server 740, ProLiant 400, ProLiant 800, ProLiant 1600, ProLiant ML330, ProLiant ML350, or ProLiant ML370 with a Pentium II 300 MHz or greater processor. 256-MB RAM minimum (384 or more RAM recommended) Computer monitor, keyboard, and mouse 1 network interface controller (NIC) Hard drive with all new operating...
... requirements √ Hardware Compaq Prosignia Server 720, Prosignia Server 740, ProLiant 400, ProLiant 800, ProLiant 1600, ProLiant ML330, ProLiant ML350, or ProLiant ML370 with a Pentium II 300 MHz or greater processor. 256-MB RAM minimum (384 or more RAM recommended) Computer monitor, keyboard, and mouse 1 network interface controller (NIC) Hard drive with all new operating...
Microsoft Small Business Server 2000 Installation Instructions for Compaq Prosignia and ProLiant Servers
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....) 19. Do the following when the partition screen appears: • Highlight the unpartitioned space and press the C key to the hard drive. 2. The setup program copies files to create a partition. Change the default computer (server) name and enter the administrator password, if... backspace key to set up Windows 2000. 21. Press Enter to continue. (It is your primary storage controller, when prompted for Compaq Prosignia and ProLiant Servers 9 √ Procedures Task 1: Starting the installation (continued) Steps 15. You can install the modem after the ...
....) 19. Do the following when the partition screen appears: • Highlight the unpartitioned space and press the C key to the hard drive. 2. The setup program copies files to create a partition. Change the default computer (server) name and enter the administrator password, if... backspace key to set up Windows 2000. 21. Press Enter to continue. (It is your primary storage controller, when prompted for Compaq Prosignia and ProLiant Servers 9 √ Procedures Task 1: Starting the installation (continued) Steps 15. You can install the modem after the ...
PCI Bus Numbering in a Microsoft Windows NT Environment
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... are assigned in a server, the Windows NT registry can be affected. Each drive detected during discovery shows in the Disk Administrator with ProLiant Servers" in this document. Compaq recommends running the Disk Administrator after completing a Windows NT installation to the partition even...disk volume. The hard drive that boots the system must reset the controller and device driver bindings. If disk numbers/drive letters become reordered because of a changed drive load order, the operation of multiple drives and volumes, the order in which the drives/volumes are discovered. ...
... are assigned in a server, the Windows NT registry can be affected. Each drive detected during discovery shows in the Disk Administrator with ProLiant Servers" in this document. Compaq recommends running the Disk Administrator after completing a Windows NT installation to the partition even...disk volume. The hard drive that boots the system must reset the controller and device driver bindings. If disk numbers/drive letters become reordered because of a changed drive load order, the operation of multiple drives and volumes, the order in which the drives/volumes are discovered. ...
PCI Bus Numbering in a Microsoft Windows NT Environment
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...software and utilities applicable to create disk arrays across multiple drives. The following scenarios were tested in this process, Compaq recommends that occur: Configurations A and B were also performed using retired Compaq ProLiant servers. These results are seated properly in the slots ... utilities on the system partition of Detection Matrix" included in the Compaq Integration Lab. Initial Configuration and Test 2 - "Table 11. Drive Array Configuration Utility - PCI Bus Number Order of the hard drive. PCI Bus Numbering in a Microsoft Windows NT Environment 19 Step-...
...software and utilities applicable to create disk arrays across multiple drives. The following scenarios were tested in this process, Compaq recommends that occur: Configurations A and B were also performed using retired Compaq ProLiant servers. These results are seated properly in the slots ... utilities on the system partition of Detection Matrix" included in the Compaq Integration Lab. Initial Configuration and Test 2 - "Table 11. Drive Array Configuration Utility - PCI Bus Number Order of the hard drive. PCI Bus Numbering in a Microsoft Windows NT Environment 19 Step-...
ProLiant Server Troubleshooting Guide
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... Internal System Problems 2-14 Processors ...2-14 Processor Power Modules 2-16 PCI or PCI-X Hot Plug 2-17 Memory ...2-17 Fans ...2-20 Drive Problems ...2-22 Diskette Drives ...2-22 CD-ROM and DVD Drives 2-23 Hard Drives ...2-24 Tape Drives ...2-31 External Device Problems 2-35 Video ...2-35 Audio ...2-37 Printers ...2-37 Mouse and Keyboard 2-38 Diagnostic Adapter 2-39 Integrated...
... Internal System Problems 2-14 Processors ...2-14 Processor Power Modules 2-16 PCI or PCI-X Hot Plug 2-17 Memory ...2-17 Fans ...2-20 Drive Problems ...2-22 Diskette Drives ...2-22 CD-ROM and DVD Drives 2-23 Hard Drives ...2-24 Tape Drives ...2-31 External Device Problems 2-35 Video ...2-35 Audio ...2-37 Printers ...2-37 Mouse and Keyboard 2-38 Diagnostic Adapter 2-39 Integrated...
ProLiant Server Troubleshooting Guide
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... Drive Errors 6-13 Appendix A HP Resources Online Resources...A-2 Software and Option Resources A-4 General Server Resources A-9 ProLiant BL e-Class System Resources A-12 Appendix B Test Error Codes 100-199, Primary Processor Test Error Codes B-2 200-299, Memory Test Error Codes B-3 300-399, Keyboard Test Error Codes B-5 400...11 6100-6199, Array Controller Test Error Codes B-12 6500-6599, SCSI Hard Drive Test Error Codes B-13 6600-6699, SCSI/IDE CD-ROM Drive Test Error Codes B-14 6700-6799, SCSI Tape Drive Test Error Codes B-15 8600-8699, Pointing Device Interface Test Error Codes B-...
... Drive Errors 6-13 Appendix A HP Resources Online Resources...A-2 Software and Option Resources A-4 General Server Resources A-9 ProLiant BL e-Class System Resources A-12 Appendix B Test Error Codes 100-199, Primary Processor Test Error Codes B-2 200-299, Memory Test Error Codes B-3 300-399, Keyboard Test Error Codes B-5 400...11 6100-6199, Array Controller Test Error Codes B-12 6500-6599, SCSI Hard Drive Test Error Codes B-13 6600-6699, SCSI/IDE CD-ROM Drive Test Error Codes B-14 6700-6799, SCSI Tape Drive Test Error Codes B-15 8600-8699, Pointing Device Interface Test Error Codes B-...
ProLiant Server Troubleshooting Guide
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...300 Series POST Error Messages C-25 400 Series POST Error Messages C-27 500 ...ADU Error Messages Index List of Tables 1-1 Troubleshooting Methodology 1-4 1-2 When the Server Does Not Start 1-6 1-3 When a ProLiant BL Server Does Not Start 1-9 1-4 When the Self-Tests Fail 1-12 1-5 When the Operating System Does Not Load... Problems 2-20 2-8 Hot-Plug Fan Problems 2-21 2-9 Diskette Drive Problems 2-22 2-10 CD-ROM and DVD Drive Problems 2-23 2-11 Hard Drive Problems 2-24 2-12 Tape Drive Problems 2-31 2-13 DAT Drive Problems 2-34 2-14 Video Problems ...2-35 viii HP Servers Troubleshooting...
...300 Series POST Error Messages C-25 400 Series POST Error Messages C-27 500 ...ADU Error Messages Index List of Tables 1-1 Troubleshooting Methodology 1-4 1-2 When the Server Does Not Start 1-6 1-3 When a ProLiant BL Server Does Not Start 1-9 1-4 When the Self-Tests Fail 1-12 1-5 When the Operating System Does Not Load... Problems 2-20 2-8 Hot-Plug Fan Problems 2-21 2-9 Diskette Drive Problems 2-22 2-10 CD-ROM and DVD Drive Problems 2-23 2-11 Hard Drive Problems 2-24 2-12 Tape Drive Problems 2-31 2-13 DAT Drive Problems 2-34 2-14 Video Problems ...2-35 viii HP Servers Troubleshooting...
ProLiant Server Troubleshooting Guide
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...; Are all required switch settings set correctly? check the server setup utility • Cache memory • Controllers • Shadow RAM • Free space on the hard drive Check component information, such as: • IRQ settings • I/O address • Direct memory access (DMA) channels • Connector type Run the Survey Utility (for the...
...; Are all required switch settings set correctly? check the server setup utility • Cache memory • Controllers • Shadow RAM • Free space on the hard drive Check component information, such as: • IRQ settings • I/O address • Direct memory access (DMA) channels • Connector type Run the Survey Utility (for the...
ProLiant Server Troubleshooting Guide
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... 2 Server LEDs are on the hard drive. Your server-specific user documentation A software lockup occurs. Chapter 3, "Software Problems" Intermittent power loss occurs. Chapter 2 • "Network Controllers" in Chapter 2 • LED information in ...
... 2 Server LEDs are on the hard drive. Your server-specific user documentation A software lockup occurs. Chapter 3, "Software Problems" Intermittent power loss occurs. Chapter 2 • "Network Controllers" in Chapter 2 • LED information in ...
ProLiant Server Troubleshooting Guide
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... "Loose Connections" in this chapter. 4. Check all cables for memory, I/O, and interrupt conflicts. 3. Be sure that the hard drive signal cables are lined up properly with the connector pins on the controller and the hard drives. For additional information about required switch settings, refer to the correct locations and are the correct lengths. Hardware...
... "Loose Connections" in this chapter. 4. Check all cables for memory, I/O, and interrupt conflicts. 3. Be sure that the hard drive signal cables are lined up properly with the connector pins on the controller and the hard drives. For additional information about required switch settings, refer to the correct locations and are the correct lengths. Hardware...
ProLiant Server Troubleshooting Guide
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Install the correct driver. Check the pins on hard drive LEDs. the drive. Connect cables correctly. Check the connections and drive documentation. Possible Cause Hard drive failed. Hard drive is Refer to the documentation included with a hard drive supported by server. Driver is not supported. Hard Drives General Hard Drives For information on the hard drive. Drive is not loaded. continued 2-24 HP Servers Troubleshooting Guide Cable or...
Install the correct driver. Check the pins on hard drive LEDs. the drive. Connect cables correctly. Check the connections and drive documentation. Possible Cause Hard drive failed. Hard drive is Refer to the documentation included with a hard drive supported by server. Driver is not supported. Hard Drives General Hard Drives For information on the hard drive. Drive is not loaded. continued 2-24 HP Servers Troubleshooting Guide Cable or...
ProLiant Server Troubleshooting Guide
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.... • Windows NT-run the repair facility. On non-hot plug hard drives, check for the hard drive. It is recommended that the drive is a conflict with the array controller. Refer to your hard drive. No hard drives are recognized. Server response time is defective. There is supported. Hard drive is not recognized by server (continued). Check power to be corrupted...
.... • Windows NT-run the repair facility. On non-hot plug hard drives, check for the hard drive. It is recommended that the drive is a conflict with the array controller. Refer to your hard drive. No hard drives are recognized. Server response time is defective. There is supported. Hard drive is not recognized by server (continued). Check power to be corrupted...
ProLiant Server Troubleshooting Guide
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...be lost. 2-26 HP Servers Troubleshooting Guide Hardware Problems SCSI Non-Hot-Plug Hard Drives If the SCSI device is not recognized, be sure that it is configured correctly. Refer to the drive bay position required for setting information. A SCSI device added to a port ...procedure. If another drive in progress). HP ships non-hot-plug hard drives set to ID 0 and CD-ROM drives set with three logical drives. Refer to a data error. NOTE: Depending upon your server-specific user documentation or hard drive documentation for your server. If another drive fails during the...
...be lost. 2-26 HP Servers Troubleshooting Guide Hardware Problems SCSI Non-Hot-Plug Hard Drives If the SCSI device is not recognized, be sure that it is configured correctly. Refer to the drive bay position required for setting information. A SCSI device added to a port ...procedure. If another drive in progress). HP ships non-hot-plug hard drives set to ID 0 and CD-ROM drives set with three logical drives. Refer to a data error. NOTE: Depending upon your server-specific user documentation or hard drive documentation for your server. If another drive fails during the...
ProLiant Server Troubleshooting Guide
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...installed adjacent to a powered-up Smart Array Controller. IMPORTANT: If the hard drive fault LED is installed. • To maintain proper system cooling, blanking panels must be available for information about drive statuses. This reseating of the problem, and correct it. The backplane ... does not solve the problem that disk drive replacement be installed into unused drive bays. If several drives are installing a SCSI hot-plug hard drive, observe the following guidelines: • If only one SCSI hard drive is removing the hot-plug drive for details on , follow the proper...
...installed adjacent to a powered-up Smart Array Controller. IMPORTANT: If the hard drive fault LED is installed. • To maintain proper system cooling, blanking panels must be available for information about drive statuses. This reseating of the problem, and correct it. The backplane ... does not solve the problem that disk drive replacement be installed into unused drive bays. If several drives are installing a SCSI hot-plug hard drive, observe the following guidelines: • If only one SCSI hard drive is removing the hot-plug drive for details on , follow the proper...
ProLiant Server Troubleshooting Guide
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... may cause the Smart Array Controller to mark the drives in the array to mark the drives in this enclosure as failed. When a drive is desired. CAUTION: Turning off a connected hard drive enclosure when the server containing the Smart Array Controller is off a connected hard drive enclosure when the server containing the Smart Array Controller is powered...
... may cause the Smart Array Controller to mark the drives in the array to mark the drives in this enclosure as failed. When a drive is desired. CAUTION: Turning off a connected hard drive enclosure when the server containing the Smart Array Controller is off a connected hard drive enclosure when the server containing the Smart Array Controller is powered...