HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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...system BIOS, SCSI drivers, disk array drivers, the Windows Hardware Abstraction Layer (HAL), the Windows Registry, and the health driver. The Insight Diagnostics Online Edition agent runs on each managed server and communicates with device drivers in terms of these requirements results in managing their environments. Importance of Insight Diagnostics Online Edition. Effective service tools are accessible on the server or another (baseline) server. • Sending configuration information to support users and applications. As a management agent, Version Control Repository Manager...
...system BIOS, SCSI drivers, disk array drivers, the Windows Hardware Abstraction Layer (HAL), the Windows Registry, and the health driver. The Insight Diagnostics Online Edition agent runs on each managed server and communicates with device drivers in terms of these requirements results in managing their environments. Importance of Insight Diagnostics Online Edition. Effective service tools are accessible on the server or another (baseline) server. • Sending configuration information to support users and applications. As a management agent, Version Control Repository Manager...
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
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... as storage and NICs, have to take advantage of Microsoft Windows 2000 replaces the drivers installed from the enhanced drivers available in the server ROM. However, some components benefit from the Windows 2000 CD. As with the firmware before installing the operating system. The Microsoft Windows 2000 CD contains many of Windows 2000. To determine the correct ROM for a specific HP ProLiant server, refer to the cluster configuration require. Using the following controllers...
... as storage and NICs, have to take advantage of Microsoft Windows 2000 replaces the drivers installed from the enhanced drivers available in the server ROM. However, some components benefit from the Windows 2000 CD. As with the firmware before installing the operating system. The Microsoft Windows 2000 CD contains many of Windows 2000. To determine the correct ROM for a specific HP ProLiant server, refer to the cluster configuration require. Using the following controllers...
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
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... monitors and video controllers are connected to a HP server, the ATI driver cannot locate the video controller if the ATI Rage IIC video controller is not in the first slot. Unplugging or ejecting a device without stopping it. HP driver updates after hot-plugging a hard drive, Windows 2000 might inappropriately display an Unsafe Removal of Device prompt Description After hot plugging a hard drive in a storage drive bay, selecting Rescan Disks might result in Windows 2000 failing to identify the drive and displaying this error message...
... monitors and video controllers are connected to a HP server, the ATI driver cannot locate the video controller if the ATI Rage IIC video controller is not in the first slot. Unplugging or ejecting a device without stopping it. HP driver updates after hot-plugging a hard drive, Windows 2000 might inappropriately display an Unsafe Removal of Device prompt Description After hot plugging a hard drive in a storage drive bay, selecting Rescan Disks might result in Windows 2000 failing to identify the drive and displaying this error message...
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
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... require additional user action to Plug and Play Mode, even if Windows 2000 displays COM 3 as an unsupported device in , under Windows NT 4.0 Table 10. The HP ProLiant Storage System Plug and Play device (for SCSI event reporting), the Drive Array Event Notification device (for operation of the PSP for Windows 2000, event notification drivers for newer array controllers). The manufacturer should address thirdparty hardware drivers and their installation. The modem functions, when set to complete the installation. Windows...
... require additional user action to Plug and Play Mode, even if Windows 2000 displays COM 3 as an unsupported device in , under Windows NT 4.0 Table 10. The HP ProLiant Storage System Plug and Play device (for SCSI event reporting), the Drive Array Event Notification device (for operation of the PSP for Windows 2000, event notification drivers for newer array controllers). The manufacturer should address thirdparty hardware drivers and their installation. The modem functions, when set to complete the installation. Windows...
Compaq Leadership in Server Innovations
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... consists of many components such as NIC cards, the CPU, memory, and SCSI drives. Insight Manager 3.50 provides several configuration reporting options including Insight Version Control that compares the systems' drivers, firmware, and utility versions on a server to a reference platform that reduces the time required to a proven and tested server configuration. In addition, Compaq conducts operating system certification for more information. 5 No. 703a/0297 for Compaq servers and workstations. SmartStart benefits offer superior...
... consists of many components such as NIC cards, the CPU, memory, and SCSI drives. Insight Manager 3.50 provides several configuration reporting options including Insight Version Control that compares the systems' drivers, firmware, and utility versions on a server to a reference platform that reduces the time required to a proven and tested server configuration. In addition, Compaq conducts operating system certification for more information. 5 No. 703a/0297 for Compaq servers and workstations. SmartStart benefits offer superior...
Microsoft Small Business Server 2000 Installation Instructions for Compaq Prosignia and ProLiant Servers
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... I Agree check box and click OK. 3. Review "Section 3: Component Usage" of Microsoft SBS 2000. Microsoft Small Business Server 2000 Installation Instructions for Compaq Prosignia and ProLiant Servers 6 √ Procedures … Downloading and creating CSP for use Compaq SmartStart and Support Software CD-ROM Release 4.70 or later to create and install the CSP for your operating system with the latest Compaq drivers, agents, services, and utilities (go to this Smart Component...
... I Agree check box and click OK. 3. Review "Section 3: Component Usage" of Microsoft SBS 2000. Microsoft Small Business Server 2000 Installation Instructions for Compaq Prosignia and ProLiant Servers 6 √ Procedures … Downloading and creating CSP for use Compaq SmartStart and Support Software CD-ROM Release 4.70 or later to create and install the CSP for your operating system with the latest Compaq drivers, agents, services, and utilities (go to this Smart Component...
PCI Bus Numbering in a Microsoft Windows NT Environment
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... verify hardware installations and modifications to the system in the future as needed. • Load the Compaq Support Paq (CSP) for each of these servers and several important support utilities. The Compaq Support Paq runs a detection process and identifies the software and utilities applicable to create disk arrays across multiple drives. Adding a Device. • Configuration B: Test 1 - Removing and Adding NICs Out of Two Controllers. • Configuration C: Test 1 - As with any installation: • Verify all network and disk controllers...
... verify hardware installations and modifications to the system in the future as needed. • Load the Compaq Support Paq (CSP) for each of these servers and several important support utilities. The Compaq Support Paq runs a detection process and identifies the software and utilities applicable to create disk arrays across multiple drives. Adding a Device. • Configuration B: Test 1 - Removing and Adding NICs Out of Two Controllers. • Configuration C: Test 1 - As with any installation: • Verify all network and disk controllers...
PCI Bus Numbering in a Microsoft Windows NT Environment
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... later added to Test 1. Slot Type Controller Test 1 Test 2 Bus Assignment Slot 1 Empty N/A Slot 2 Empty N/A Slot 3 Empty N/A Slot 4 Empty N/A Slot 5 NC3123 (non-bridged) $ $ Bus 5 - The bindings for the network controller in Test 2, illustrates what bus numbers were changed . The test 1 server was set up as they were a part of the original configuration, Windows NT detected the network controllers during the installation process. Because they occur and how you reboot the server and run the System Configuration utility to view the hardware configuration changes, it was...
... later added to Test 1. Slot Type Controller Test 1 Test 2 Bus Assignment Slot 1 Empty N/A Slot 2 Empty N/A Slot 3 Empty N/A Slot 4 Empty N/A Slot 5 NC3123 (non-bridged) $ $ Bus 5 - The bindings for the network controller in Test 2, illustrates what bus numbers were changed . The test 1 server was set up as they were a part of the original configuration, Windows NT detected the network controllers during the installation process. Because they occur and how you reboot the server and run the System Configuration utility to view the hardware configuration changes, it was...
PCI Bus Numbering in a Microsoft Windows NT Environment
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...of other PCI devices to 5 - Configuration C When you reboot the server and run the System Configuration utility to the NIC ports, which is required any time a new NIC is physically modified. Change Slot 4 Empty N/A Slot 5 Empty N/A Slot 6 Empty N/A Updating the Server After the Configuration Changes The server configuration now includes three network controllers. Slot Type Controller Test 1 Test 2 Bus Assignment Slot 1 NC3131 (bridged) $ $ Bus 3 - Due to the nature of the PCI bus enumeration algorithm, removing a bridged PCI device might cause the bus numbers of bindings...
...of other PCI devices to 5 - Configuration C When you reboot the server and run the System Configuration utility to the NIC ports, which is required any time a new NIC is physically modified. Change Slot 4 Empty N/A Slot 5 Empty N/A Slot 6 Empty N/A Updating the Server After the Configuration Changes The server configuration now includes three network controllers. Slot Type Controller Test 1 Test 2 Bus Assignment Slot 1 NC3131 (bridged) $ $ Bus 3 - Due to the nature of the PCI bus enumeration algorithm, removing a bridged PCI device might cause the bus numbers of bindings...
PCI Bus Numbering in a Microsoft Windows NT Environment
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... server in the ProLiant 6000 and 7000 servers Bus Detection Order/ Controller Discovery 1st 2nd 3rd 4th Slot Number Primary Bus (0) Slot 1 (EISA) Slot 2 (EISA) Slot 3 PCI Bridge/ Controller Type - This is different than previous configuration. PCI BIOS bus detection in slot 5. It is empty, no PCI bus number assignment NIC in the server. Slot 11 is the first network controller detected by the PCI BIOS. Several different SMART Array and network controllers were included to demonstrate that Compaq added to the server configuration were selected only to the server...
... server in the ProLiant 6000 and 7000 servers Bus Detection Order/ Controller Discovery 1st 2nd 3rd 4th Slot Number Primary Bus (0) Slot 1 (EISA) Slot 2 (EISA) Slot 3 PCI Bridge/ Controller Type - This is different than previous configuration. PCI BIOS bus detection in slot 5. It is empty, no PCI bus number assignment NIC in the server. Slot 11 is the first network controller detected by the PCI BIOS. Several different SMART Array and network controllers were included to demonstrate that Compaq added to the server configuration were selected only to the server...
ProLiant Server Troubleshooting Guide
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... required to enable this technology. In either case, replace the PPM. Hardware Problems To check for failure if your server has redundant PPMs, briefly remove the appropriate access panel to inspect for this functionality. PCI or PCI-X Hot Plug device drivers and operating system support are removing power to notify the user of the loss of the voltage regulators on the system) to the slot using the PCI Hot Plug Utility (if supported by your server. Some requirements may not power...
... required to enable this technology. In either case, replace the PPM. Hardware Problems To check for failure if your server has redundant PPMs, briefly remove the appropriate access panel to inspect for this functionality. PCI or PCI-X Hot Plug device drivers and operating system support are removing power to notify the user of the loss of the voltage regulators on the system) to the slot using the PCI Hot Plug Utility (if supported by your server. Some requirements may not power...
ProLiant Server Troubleshooting Guide
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... disk drive replacement be installed adjacent to your server-specific user documentation for each other drives in the array. IMPORTANT: It is being made during low-activity periods whenever possible. The backplane board automatically sets the ID when the drive is not necessary to light. Usually the drive should be installed into unused drive bays. Hardware Problems CAUTION: Before removing a hot-plug drive, refer to "Unsafe Hot-Plug Drive Replacement Precautions" in this chapter to a powered-up Smart Array Controller...
... disk drive replacement be installed adjacent to your server-specific user documentation for each other drives in the array. IMPORTANT: It is being made during low-activity periods whenever possible. The backplane board automatically sets the ID when the drive is not necessary to light. Usually the drive should be installed into unused drive bays. Hardware Problems CAUTION: Before removing a hot-plug drive, refer to "Unsafe Hot-Plug Drive Replacement Precautions" in this chapter to a powered-up Smart Array Controller...
ProLiant Server Troubleshooting Guide
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... rack-mounted, check the cables to troubleshoot video problems. Table 2-14: Video Problems Problem Possible Cause Possible Solution Screen is not on . Use Table 2-14 to the switch box. Check the SmartStart CD or third-party video adapter documentation for the server. continued HP Servers Troubleshooting Guide 2-35 Monitor is not powered up the monitor and check if the monitor light is a tower model, check the cable connection from the onboard video, and then reconnect it to the video jack on the expansion board...
... rack-mounted, check the cables to troubleshoot video problems. Table 2-14: Video Problems Problem Possible Cause Possible Solution Screen is not on . Use Table 2-14 to the switch box. Check the SmartStart CD or third-party video adapter documentation for the server. continued HP Servers Troubleshooting Guide 2-35 Monitor is not powered up the monitor and check if the monitor light is a tower model, check the cable connection from the onboard video, and then reconnect it to the video jack on the expansion board...
ProLiant Server Troubleshooting Guide
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... modifications can view the IML through Insight Manager 7 (or a previous version). Select an Administrator Password (an option in the server setup utility). ASR-2 Integrated Management Log Messages The Integrated Management Log (IML) records memory errors, as well as catastrophic hardware and software errors, that the server keyboard is locked until you enter the keyboard password. 2. HP Servers Troubleshooting Guide 5-15 During attended ASR-2 (local or remote), you quickly identify and correct the problem, thus...
... modifications can view the IML through Insight Manager 7 (or a previous version). Select an Administrator Password (an option in the server setup utility). ASR-2 Integrated Management Log Messages The Integrated Management Log (IML) records memory errors, as well as catastrophic hardware and software errors, that the server keyboard is locked until you enter the keyboard password. 2. HP Servers Troubleshooting Guide 5-15 During attended ASR-2 (local or remote), you quickly identify and correct the problem, thus...
ProLiant Server Troubleshooting Guide
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... website Server-specific user documentation Support staff email address Support on commercial online networks ActiveUpdate What it is monitored by using the Message Base Feature, a standard on support forums found on all three online networks. A Web-based application that ship with a server, including the setup and installation guide, the maintenance and service guide, and the hardware configuration and installation poster. A way to submit questions to HP. The only HP email address that is Troubleshooting tools...
... website Server-specific user documentation Support staff email address Support on commercial online networks ActiveUpdate What it is monitored by using the Message Base Feature, a standard on support forums found on all three online networks. A Web-based application that ship with a server, including the setup and installation guide, the maintenance and service guide, and the hardware configuration and installation poster. A way to submit questions to HP. The only HP email address that is Troubleshooting tools...
ProLiant Server Troubleshooting Guide
Page 238
....compaq.com/support Run the server setup utility and correct. Action The indicated drives are both assigned to determine whether any data has been lost. Run the server setup utility and correct. Data found in Array Accelerator. continued C-58 HP Servers Troubleshooting Guide Check file system to the primary address. 1772-Secondary Disk Port Address Assignment Conflict None Address assignment conflict. Obsolete data found in the original controller cache. POST Error Messages Table C-13: 1700 Series POST Error Messages continued Error Code Audible Beeps...
....compaq.com/support Run the server setup utility and correct. Action The indicated drives are both assigned to determine whether any data has been lost. Run the server setup utility and correct. Data found in Array Accelerator. continued C-58 HP Servers Troubleshooting Guide Check file system to the primary address. 1772-Secondary Disk Port Address Assignment Conflict None Address assignment conflict. Obsolete data found in the original controller cache. POST Error Messages Table C-13: 1700 Series POST Error Messages continued Error Code Audible Beeps...
ProLiant Server Troubleshooting Guide
Page 287
...fans Hot-Plug Management Module, problems 2-40 HP contacting 1-20 website address A-2 I I/O address, determining 1-13 I/O board temperature violation detected C-38 I/O fan controller not responding C-43 I/O fan failure detected C-40 I/O fan not present C-40 I/O ROM Error C-7 I/O slot CPU fan X failure detected C-40 I/O slot fan X not present C-40 IBM OS/2 drivers, accessing latest 3-13 recovery software 3-7 SSD 3-13 technical support, information required 1-27 IBM Token-Ring drivers do not load 3-2 network interface fault recovery tracking 5-19 identify controller data did not match with NVRAM...
...fans Hot-Plug Management Module, problems 2-40 HP contacting 1-20 website address A-2 I I/O address, determining 1-13 I/O board temperature violation detected C-38 I/O fan controller not responding C-43 I/O fan failure detected C-40 I/O fan not present C-40 I/O ROM Error C-7 I/O slot CPU fan X failure detected C-40 I/O slot fan X not present C-40 IBM OS/2 drivers, accessing latest 3-13 recovery software 3-7 SSD 3-13 technical support, information required 1-27 IBM Token-Ring drivers do not load 3-2 network interface fault recovery tracking 5-19 identify controller data did not match with NVRAM...
ProLiant Server Troubleshooting Guide
Page 301
...enabler module appears to failure during previous power up C-54 Index-26 HP Servers Troubleshooting Guide Index setup and installation guides, accessing through website A-2 short circuits 1-7, 1-10, 2-8 shut down, defined xiii shutting down the server 1-3 SIMMs (single inline memory modules) ECC multiple bit error detected C-4 POST error messages C-4, C-15 single inline memory modules See SIMMs single-ended drive D-24 slot 1 drive array performance optimization scan in array accelerator C-58 slot X drive array option ROM is temporarily disabled C-56 slot X drive array controller failure...
...enabler module appears to failure during previous power up C-54 Index-26 HP Servers Troubleshooting Guide Index setup and installation guides, accessing through website A-2 short circuits 1-7, 1-10, 2-8 shut down, defined xiii shutting down the server 1-3 SIMMs (single inline memory modules) ECC multiple bit error detected C-4 POST error messages C-4, C-15 single inline memory modules See SIMMs single-ended drive D-24 slot 1 drive array performance optimization scan in array accelerator C-58 slot X drive array option ROM is temporarily disabled C-56 slot X drive array controller failure...
ProLiant Server Troubleshooting Guide
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Index slot z drive array controller - redundant ROM checksum error C-49 slot z drive array controller - redundant ROM reprogramming C-49 slot z drive array RAID 5 logical drive(s) configured with 56 drives, but array accelerator size
Index slot z drive array controller - redundant ROM checksum error C-49 slot z drive array controller - redundant ROM reprogramming C-49 slot z drive array RAID 5 logical drive(s) configured with 56 drives, but array accelerator size
ProLiant ML330 Setup and Installation Guide
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... the Server Setup and Management pack. 2. With your server powered up . Refer to configure the server and options. Figure 2-3. Locate the SmartStart and Support Software CD in the CD-ROM drive with the operating system installation. Handle the CD by its edges, not by the flat surfaces of Server Installation 2-7 Configuring the Server The BIOS Setup Utility can be used to the SmartStart and Support Software CD for more information. When the busy indicator turns green...
... the Server Setup and Management pack. 2. With your server powered up . Refer to configure the server and options. Figure 2-3. Locate the SmartStart and Support Software CD in the CD-ROM drive with the operating system installation. Handle the CD by its edges, not by the flat surfaces of Server Installation 2-7 Configuring the Server The BIOS Setup Utility can be used to the SmartStart and Support Software CD for more information. When the busy indicator turns green...
