Important FreeDOS Operating System Information
Page 1
...Documentation and Utilities CD also contains a diagnostic program called Hardware Diagnostic Tools. NOTE: Before you install it can be responsible for providing driver support for any additional software you have installed a licensed operating system. Hardware Diagnostic Tools powered by entering on some features of the...have to explore the directory of FreeDOS may not be supported under the FreeDOS operating system, nor will HP be viewed by PC-Doctor either runs automatically when you start your hard drive after you need to reinstall FreeDOS, it to your computer with ...
...Documentation and Utilities CD also contains a diagnostic program called Hardware Diagnostic Tools. NOTE: Before you install it can be responsible for providing driver support for any additional software you have installed a licensed operating system. Hardware Diagnostic Tools powered by entering on some features of the...have to explore the directory of FreeDOS may not be supported under the FreeDOS operating system, nor will HP be viewed by PC-Doctor either runs automatically when you start your hard drive after you need to reinstall FreeDOS, it to your computer with ...
Getting Started Guide
Page 18
... default network name (SSID) and password. NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar, click Help and Support, and then type Setting...
... default network name (SSID) and password. NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar, click Help and Support, and then type Setting...
Getting Started Guide
Page 43
.... 3 Click User Guides. 4 Click an item to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer). NOTE: If there are available in Adobe Acrobat Reader (which you can...
.... 3 Click User Guides. 4 Click an item to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer). NOTE: If there are available in Adobe Acrobat Reader (which you can...
Getting Started Guide
Page 44
...open the Help and Support Center: Press the Help button (select models only) on your desktop. Messages may also display within the HP Total Care Advisor. You can find links to driver updates, access to technical support options, and information about your computer is an Internet-based ...re connected to the Internet, and display an alert or a notice on your keyboard. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on the taskbar, and then click Help and Support...
...open the Help and Support Center: Press the Help button (select models only) on your desktop. Messages may also display within the HP Total Care Advisor. You can find links to driver updates, access to technical support options, and information about your computer is an Internet-based ...re connected to the Internet, and display an alert or a notice on your keyboard. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on the taskbar, and then click Help and Support...
Getting Started Guide
Page 51
...your computer by following the onscreen instructions. 6 Follow the onscreen instructions to register with HP or Compaq, sign up for updates, and get the latest updates for the First Time After you are ...ready to finish, double-click the Easy Setup icon on the desktop to run Windows Vista Update monthly to protect your computer and your computer, click the Windows ...Start Button on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. NOTE: If you stop the setup procedure, when you have become available after...
...your computer by following the onscreen instructions. 6 Follow the onscreen instructions to register with HP or Compaq, sign up for updates, and get the latest updates for the First Time After you are ...ready to finish, double-click the Easy Setup icon on the desktop to run Windows Vista Update monthly to protect your computer and your computer, click the Windows ...Start Button on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. NOTE: If you stop the setup procedure, when you have become available after...
Getting Started Guide
Page 57
... phone number. Don't use personal information that each user of user accounts: Administrative Allowed to change systemwide settings, and install Windows Vista-compatible software and drivers. Setting Up User Accounts on Your New Computer User accounts enable you to guess. A Limited account may not be able to access. Limited Not allowed...
... phone number. Don't use personal information that each user of user accounts: Administrative Allowed to change systemwide settings, and install Windows Vista-compatible software and drivers. Setting Up User Accounts on Your New Computer User accounts enable you to guess. A Limited account may not be able to access. Limited Not allowed...
Getting Started Guide
Page 84
... and Security and PC Help tools. Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Record audio and video files to a Web server. Send a movie in an e-... models only) Microsoft Windows Movie Maker (select models only) You can: (continued) Quickly organize the Web links you on your computer. Get HP software and driver updates. Add music files (.mp3). Create .avi and .wmv (Windows Media Video) files. or image files such as .jpg or .gif. To do this, follow...
... and Security and PC Help tools. Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Record audio and video files to a Web server. Send a movie in an e-... models only) Microsoft Windows Movie Maker (select models only) You can: (continued) Quickly organize the Web links you on your computer. Get HP software and driver updates. Add music files (.mp3). Create .avi and .wmv (Windows Media Video) files. or image files such as .jpg or .gif. To do this, follow...
Getting Started Guide
Page 89
...3 Click OK or Print. Select all pages, current page, or range of copies. In many cases your computer automatically finds the necessary printer driver for the printer. To print: 1 Click File on connecting and using the printer, refer to the user manual that come with your printing ... computer, and if the computer has the necessary software installed for your particular printer to your computer by means of software programs called printer drivers. Using a Printer For instructions on the program menu bar, and click Print. 2 Select your computer. Determine the number of pages). ...
...3 Click OK or Print. Select all pages, current page, or range of copies. In many cases your computer automatically finds the necessary printer driver for the printer. To print: 1 Click File on connecting and using the printer, refer to the user manual that come with your printing ... computer, and if the computer has the necessary software installed for your particular printer to your computer by means of software programs called printer drivers. Using a Printer For instructions on the program menu bar, and click Print. 2 Select your computer. Determine the number of pages). ...
Getting Started Guide
Page 106
... HP Media Drive bay, the operating system automatically assigns a letter to the hard disk drive. USB 1.x systems use both USB connectors. 3 Install the software and drivers. Locating the Drive and Assigning a Drive Letter When you have more information. To connect the drive: 1 Turn on the computer. 2 Plug the rectangular end of...
... HP Media Drive bay, the operating system automatically assigns a letter to the hard disk drive. USB 1.x systems use both USB connectors. 3 Install the software and drivers. Locating the Drive and Assigning a Drive Letter When you have more information. To connect the drive: 1 Turn on the computer. 2 Plug the rectangular end of...
Getting Started Guide
Page 109
... software has stopped working Reinstall the software. Refer to Remove Hardware message appears in the Device Manager window. A Safe to the software and drivers installation instructions that the device is not active, and then click Close. 6 Disconnect the drive from the computer. Wait 10 seconds, and ...sure you are having performance issues, make sure the HP Media Drive is safe to disconnect. 5 Click Stop to fix bugs, add drivers, and enhance the security features of your system. If you do not have the latest Microsoft operating system service packs and other Windows updates...
... software has stopped working Reinstall the software. Refer to Remove Hardware message appears in the Device Manager window. A Safe to the software and drivers installation instructions that the device is not active, and then click Close. 6 Disconnect the drive from the computer. Wait 10 seconds, and ...sure you are having performance issues, make sure the HP Media Drive is safe to disconnect. 5 Click Stop to fix bugs, add drivers, and enhance the security features of your system. If you do not have the latest Microsoft operating system service packs and other Windows updates...
Upgrading and Servicing Guide
Page 7
.... WARNING: To reduce the risk of sharp edges inside the chassis. Removing the Side Panel 1 See "Before Opening the PC" on the PC and all other cables (such as the keyboard, mouse, and monitor). 3 Reconnect external devices. 4 Turn on page 2. 2 Loosen the thumbscrew (A) that ... injury and equipment damage, always follow this order after closing the PC: 1 Reconnect the power cord. You may need to use a screwdriver the first time you installed an add-in this procedure in card, install any software drivers supplied by the card manufacturer. WARNING: Beware of electrical shock, fire...
.... WARNING: To reduce the risk of sharp edges inside the chassis. Removing the Side Panel 1 See "Before Opening the PC" on the PC and all other cables (such as the keyboard, mouse, and monitor). 3 Reconnect external devices. 4 Turn on page 2. 2 Loosen the thumbscrew (A) that ... injury and equipment damage, always follow this order after closing the PC: 1 Reconnect the power cord. You may need to use a screwdriver the first time you installed an add-in this procedure in card, install any software drivers supplied by the card manufacturer. WARNING: Beware of electrical shock, fire...
Upgrading and Servicing Guide
Page 12
...Before adding a new optical drive, make sure you have a second hard disk drive. Removing an Optical Drive 1 Complete the procedures to prepare the PC to remove the side panel and to do so will result in the chassis.) 8 Upgrading and Servicing Guide Select models have the correct software and... drivers for details about the recovery procedure. The hard disk drive is compatible with your personal files on page 7 for drive type and location....
...Before adding a new optical drive, make sure you have a second hard disk drive. Removing an Optical Drive 1 Complete the procedures to prepare the PC to remove the side panel and to do so will result in the chassis.) 8 Upgrading and Servicing Guide Select models have the correct software and... drivers for details about the recovery procedure. The hard disk drive is compatible with your personal files on page 7 for drive type and location....
Troubleshooting and Maintenance Guide
Page 4
Repairing Software Problems 23 Software Repair Overview 23 Restarting Your Computer 24 Turning Off Your Computer 24 Updating Drivers 24 Microsoft System Restore 25 Software Program and Hardware Driver Reinstallation 26 System Recovery 27 Creating Recovery Discs 27 Choosing Recovery Disc Media 28 System Recovery Options 28 Running System Recovery from the Hard Disk Drive 29 Starting System Recovery from the Windows Vista Start Menu 29 Starting System Recovery from System Startup 29 iv Troubleshooting and Maintenance Guide
Repairing Software Problems 23 Software Repair Overview 23 Restarting Your Computer 24 Turning Off Your Computer 24 Updating Drivers 24 Microsoft System Restore 25 Software Program and Hardware Driver Reinstallation 26 System Recovery 27 Creating Recovery Discs 27 Choosing Recovery Disc Media 28 System Recovery Options 28 Running System Recovery from the Hard Disk Drive 29 Starting System Recovery from the Windows Vista Start Menu 29 Starting System Recovery from System Startup 29 iv Troubleshooting and Maintenance Guide
Troubleshooting and Maintenance Guide
Page 12
.... If the correct codec is not available, check to download the codec file. Ensure powered (active) speakers are played. The driver may be connected to the Internet to see if the Mute feature is an update available for Windows Media Player. Possible solution Press...on . For more information, open Windows Media Player Help, and then search the online Help for detailed information about restoring and updating drivers. 8 Troubleshooting and Maintenance Guide Note that you must be corrupted or outdated. Clean the disc with an active speaker system (sold separately...
.... If the correct codec is not available, check to download the codec file. Ensure powered (active) speakers are played. The driver may be connected to the Internet to see if the Mute feature is an update available for Windows Media Player. Possible solution Press...on . For more information, open Windows Media Player Help, and then search the online Help for detailed information about restoring and updating drivers. 8 Troubleshooting and Maintenance Guide Note that you must be corrupted or outdated. Clean the disc with an active speaker system (sold separately...
Troubleshooting and Maintenance Guide
Page 15
... Manager. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only) and then select Update Driver Software. 5 Select Search automatically for bent pins: If any of the monitor. Press the On button on the computer. Screen is not lit. Adjust the... monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then select Personalize. 2 Click Display Settings. 3 Adjust the Resolution slider as needed. Troubleshooting Computer Problems 11
... Manager. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only) and then select Update Driver Software. 5 Select Search automatically for bent pins: If any of the monitor. Press the On button on the computer. Screen is not lit. Adjust the... monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then select Personalize. 2 Click Display Settings. 3 Adjust the Resolution slider as needed. Troubleshooting Computer Problems 11
Troubleshooting and Maintenance Guide
Page 16
...Windows Vista. Contact the device vendor directly for 5 or more seconds to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. Then, press the On button. A Hardware Installation Symptom A new device is not responding, and click... End Task. You may need an updated driver for details. Possible solution Install the device driver from the CD provided with the computer. restart the computer: 1 Press the Ctrl key, the Alt key, and the...
...Windows Vista. Contact the device vendor directly for 5 or more seconds to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. Then, press the On button. A Hardware Installation Symptom A new device is not responding, and click... End Task. You may need an updated driver for details. Possible solution Install the device driver from the CD provided with the computer. restart the computer: 1 Press the Ctrl key, the Alt key, and the...
Troubleshooting and Maintenance Guide
Page 17
... privileges to the Lock button, and then click Restart. Click the Windows Start Button, click the Arrow button next to install or uninstall a device driver. A device does not work . Possible solution You must be causing the device conflict. To resolve a device conflict, you may be logged in ...do the following: Right-click the device, click Uninstall, and then click OK. 5 Double-click the name of the devices or uninstall an old device driver: 1 Click the Windows Start Button, right-click Computer, and then select Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+)...
... privileges to the Lock button, and then click Restart. Click the Windows Start Button, click the Arrow button next to install or uninstall a device driver. A device does not work . Possible solution You must be causing the device conflict. To resolve a device conflict, you may be logged in ...do the following: Right-click the device, click Uninstall, and then click OK. 5 Double-click the name of the devices or uninstall an old device driver: 1 Click the Windows Start Button, right-click Computer, and then select Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+)...
Troubleshooting and Maintenance Guide
Page 27
... sections that you only have to repair it. NOTE: It is important that follow. Restarting Your Computer Turning Off Your Computer Updating Drivers Microsoft System Restore Software Program and Hardware Driver Reinstallation System Recovery NOTE: If you are replacing a hard disk drive, you perform the computer repair methods in the order described...
... sections that you only have to repair it. NOTE: It is important that follow. Restarting Your Computer Turning Off Your Computer Updating Drivers Microsoft System Restore Software Program and Hardware Driver Reinstallation System Recovery NOTE: If you are replacing a hard disk drive, you perform the computer repair methods in the order described...
Troubleshooting and Maintenance Guide
Page 28
... computer: 1 Close all open programs and windows. 2 Click the Windows Start Button. 3 Click the Arrow button next to an earlier version of the driver if the new one does not solve your problem: 1 Click the Windows Start Button, right-click Computer, and then select Properties. 2 Under Tasks,... click Device Manager. 3 Click the plus sign (+) to expand the device whose driver you force the computer to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for your computer by pressing...
... computer: 1 Close all open programs and windows. 2 Click the Windows Start Button. 3 Click the Arrow button next to an earlier version of the driver if the new one does not solve your problem: 1 Click the Windows Start Button, right-click Computer, and then select Properties. 2 Under Tasks,... click Device Manager. 3 Click the plus sign (+) to expand the device whose driver you force the computer to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for your computer by pressing...
Troubleshooting and Maintenance Guide
Page 30
...in the PC Help & Tools folder, your computer includes the program, perform steps 3 through 5 of the following procedure. c Select the program you are finished recovering software programs or hardware drivers. 26 Troubleshooting and Maintenance Guide Software Program and Hardware Driver Reinstallation ..., restart the computer. d Click Yes if you want to remove, and then click Uninstall. To start a Software Program or Hardware Driver Reinstallation: 1 Close all applications and folders. 2 Uninstall the damaged application: a Click the Windows Start Button, Control Panel. NOTE: ...
...in the PC Help & Tools folder, your computer includes the program, perform steps 3 through 5 of the following procedure. c Select the program you are finished recovering software programs or hardware drivers. 26 Troubleshooting and Maintenance Guide Software Program and Hardware Driver Reinstallation ..., restart the computer. d Click Yes if you want to remove, and then click Uninstall. To start a Software Program or Hardware Driver Reinstallation: 1 Close all applications and folders. 2 Uninstall the damaged application: a Click the Windows Start Button, Control Panel. NOTE: ...