Troubleshooting Guide
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... Log...78 Array diagnostic software ...78 Remote support and analysis tools ...79 HP Insight Remote Support software 79 Keeping the system current ...79 Drivers ...79 Version control...80 ProLiant Support Packs...80 Operating system version support ...80 Firmware ...80 HP Smart Update Manager ...80 System Online ROM flash component utility 81 Subscriber...
... Log...78 Array diagnostic software ...78 Remote support and analysis tools ...79 HP Insight Remote Support software 79 Keeping the system current ...79 Drivers ...79 Version control...80 ProLiant Support Packs...80 Operating system version support ...80 Firmware ...80 HP Smart Update Manager ...80 System Online ROM flash component utility 81 Subscriber...
Troubleshooting Guide
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...or is not easily categorized into the other flowcharts do not provide a troubleshooting solution, follow the appropriate diagnostic path. HP ProLiant maintenance and service guides: o Business Support Center (http://www.hp.com/go/bizsupport) Select Manuals. Select Manuals (guides, ...) Troubleshooting flowchart reference websites Each flowchart contains references to locate software, firmware, and drivers. 2. o HP BladeSystem p-Class Support and Documents (http://www.hp.com/products/servers/proliant-bl/p-class/info) Under Product support, select the product. HP Technical Support (http...
...or is not easily categorized into the other flowcharts do not provide a troubleshooting solution, follow the appropriate diagnostic path. HP ProLiant maintenance and service guides: o Business Support Center (http://www.hp.com/go/bizsupport) Select Manuals. Select Manuals (guides, ...) Troubleshooting flowchart reference websites Each flowchart contains references to locate software, firmware, and drivers. 2. o HP BladeSystem p-Class Support and Documents (http://www.hp.com/products/servers/proliant-bl/p-class/info) Under Product support, select the product. HP Technical Support (http...
Troubleshooting Guide
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..., locate the link for the maintenance and service guide. 3. HP BladeSystem p-Class Support and Documents (http://www.hp.com/products/servers/proliant-bl/p-class/info) To locate the HP BladeSystem p-Class System Maintenance and Service Guide, select the product. HP BladeSystem Power Sizer (http...://www.hp.com/go /bladesystem/documentation) Select Support, Drivers and Manuals, and then select the product. Remote management (http://www.hp.com/servers/lights-out) To locate the Integrated Lights-Out ...
..., locate the link for the maintenance and service guide. 3. HP BladeSystem p-Class Support and Documents (http://www.hp.com/products/servers/proliant-bl/p-class/info) To locate the HP BladeSystem p-Class System Maintenance and Service Guide, select the product. HP BladeSystem Power Sizer (http...://www.hp.com/go /bladesystem/documentation) Select Support, Drivers and Manuals, and then select the product. Remote management (http://www.hp.com/servers/lights-out) To locate the Integrated Lights-Out ...
Troubleshooting Guide
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...the vendor website, or both. • Check for incompatibility with an updated virus scan utility. You may have the most current drivers. Check the support website of the problem. Errors occur after an application is changed , change settings to the Linux for viruses with...server. 3. Linux operating systems For troubleshooting information specific to Linux operating systems, refer to the original configuration. Scan the server for ProLiant website (http://h18000.www1.hp.com/products/servers/linux). Check the application log and operating system log for changes made , and ...
...the vendor website, or both. • Check for incompatibility with an updated virus scan utility. You may have the most current drivers. Check the support website of the problem. Errors occur after an application is changed , change settings to the Linux for viruses with...server. 3. Linux operating systems For troubleshooting information specific to Linux operating systems, refer to the original configuration. Scan the server for ProLiant website (http://h18000.www1.hp.com/products/servers/linux). Check the application log and operating system log for changes made , and ...
Troubleshooting Guide
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...server deployments. SmartStart has been tested on page 77) • Installing software drivers directly from each deployment, making it possible to build an unattended automated installation for ProLiant or the HP website (http://www.hp.com/go/foundation). SmartStart Scripting ...configuration. SmartStart assists the deployment process by performing a wide range of configuration activities, including: • Preparing the system for ProLiant. This automated server configuration process cuts time from the CD. With systems that optimizes single-server setup, providing a simple ...
...server deployments. SmartStart has been tested on page 77) • Installing software drivers directly from each deployment, making it possible to build an unattended automated installation for ProLiant or the HP website (http://www.hp.com/go/foundation). SmartStart Scripting ...configuration. SmartStart assists the deployment process by performing a wide range of configuration activities, including: • Preparing the system for ProLiant. This automated server configuration process cuts time from the CD. With systems that optimizes single-server setup, providing a simple ...
Troubleshooting Guide
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...: Warning: The Product ID should always match the serial number sticker located on an HP ProLiant G6 server or later, use the following warnings appear: WARNING! Press the Esc key to HP ProLiant DL980 Servers), or panic. Management tools Automatic Server Recovery ASR is loaded. A system fail...-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is a feature that ASR has restarted the system...
...: Warning: The Product ID should always match the serial number sticker located on an HP ProLiant G6 server or later, use the following warnings appear: WARNING! Press the Esc key to HP ProLiant DL980 Servers), or panic. Management tools Automatic Server Recovery ASR is loaded. A system fail...-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is a feature that ASR has restarted the system...
Troubleshooting Guide
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...memory, and a dedicated network interface. In addition to the server from iLO or iLO 2 regardless of the state of selected ProLiant servers that provides server health and remote server manageability. Software tools and solutions 75 ROMPaq utility The ROMPaq utility enables you to... to upgrade the system firmware (BIOS). iLO 3 technology The iLO 3 subsystem is also responsible for BladeSystem license), see the Download drivers and software page for updating the system firmware. The intelligence of iLO 3 manages the Sea of Sensors thermal control, directs power management...
...memory, and a dedicated network interface. In addition to the server from iLO or iLO 2 regardless of the state of selected ProLiant servers that provides server health and remote server manageability. Software tools and solutions 75 ROMPaq utility The ROMPaq utility enables you to... to upgrade the system firmware (BIOS). iLO 3 technology The iLO 3 subsystem is also responsible for BladeSystem license), see the Download drivers and software page for updating the system firmware. The intelligence of iLO 3 manages the Sea of Sensors thermal control, directs power management...
Troubleshooting Guide
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... the complexity of servers and options. HP SUM enables system administrators to automatically update the repository with Internet downloads of ProLiant optimized drivers, utilities, and management agents. For example: http://www.hp.com/support/dl360g6 (http://www.hp.com/support/dl360g6)...com/products/servers/management/psp.html). The Smart Update Firmware DVD combines the following features: Software tools and solutions 80 ProLiant Support Packs PSPs represent operating system-specific bundles of the latest software from HP. • VCA compares installed software versions...
... the complexity of servers and options. HP SUM enables system administrators to automatically update the repository with Internet downloads of ProLiant optimized drivers, utilities, and management agents. For example: http://www.hp.com/support/dl360g6 (http://www.hp.com/support/dl360g6)...com/products/servers/management/psp.html). The Smart Update Firmware DVD combines the following features: Software tools and solutions 80 ProLiant Support Packs PSPs represent operating system-specific bundles of the latest software from HP. • VCA compares installed software versions...
Troubleshooting Guide
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... or controller ROM images across a wide range of BMC firmware (iLO and LO100i) For more information, see "Firmware (on HP ProLiant G6 servers or later. Software tools and solutions 81 Subscriber's choice HP's Subscriber's Choice is not available on page 80)." To ...http://www.hp.com/support). The Online ROM Flash Component Utility enables system administrators to receive personalized email product tips, feature articles, driver and support alerts, or other software maintenance, deployment, and operating system tools • Automatically checks for hardware, firmware, and ...
... or controller ROM images across a wide range of BMC firmware (iLO and LO100i) For more information, see "Firmware (on HP ProLiant G6 servers or later. Software tools and solutions 81 Subscriber's choice HP's Subscriber's Choice is not available on page 80)." To ...http://www.hp.com/support). The Online ROM Flash Component Utility enables system administrators to receive personalized email product tips, feature articles, driver and support alerts, or other software maintenance, deployment, and operating system tools • Automatically checks for hardware, firmware, and ...
Troubleshooting Guide
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..., LED functions, drive, memory, expansion board and processor installation instructions, and board layouts Refer to driver information on the HP Software and Drivers website (http://www.hp.com/support). For all HP ProLiant ML and DL servers, see the HP BladeSystem Power Sizer on the HP website (http://www.hp....com/go/hppoweradvisor). Power capacity For all HP ProLiant BL server blades, see the HP Power Advisor...
..., LED functions, drive, memory, expansion board and processor installation instructions, and board layouts Refer to driver information on the HP Software and Drivers website (http://www.hp.com/support). For all HP ProLiant ML and DL servers, see the HP BladeSystem Power Sizer on the HP website (http://www.hp....com/go/hppoweradvisor). Power capacity For all HP ProLiant BL server blades, see the HP Power Advisor...
Troubleshooting Guide
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...drives, moving 46, 47 hardware features 38 hardware problems 38, 40 hardware supported 38 hardware troubleshooting 38, 40, 41, 43, 54 health driver 73 health LEDs 22 hotfixes 62 hot-plug PCI slot, power fault 128 how to use this guide 13 HP BladeSystem infrastructure error codes 175... 89 HP Guided Troubleshooting website 87 HP Insight Diagnostics 76, 172 HP Insight Diagnostics survey functionality 76 HP Insight Remote Support software 78 HP ProLiant Essentials Foundation Pack 90 HP Smart Update Manager overview 79 HP Smart Update Manager, deployment 84 HP Systems Insight Manager overview 45, 90,...
...drives, moving 46, 47 hardware features 38 hardware problems 38, 40 hardware supported 38 hardware troubleshooting 38, 40, 41, 43, 54 health driver 73 health LEDs 22 hotfixes 62 hot-plug PCI slot, power fault 128 how to use this guide 13 HP BladeSystem infrastructure error codes 175... 89 HP Guided Troubleshooting website 87 HP Insight Diagnostics 76, 172 HP Insight Diagnostics survey functionality 76 HP Insight Remote Support software 78 HP ProLiant Essentials Foundation Pack 90 HP Smart Update Manager overview 79 HP Smart Update Manager, deployment 84 HP Systems Insight Manager overview 45, 90,...