Troubleshooting Guide
Page 15
... extends from a hot component, allow only subassembly/module-level repair. This symbol on or pinched by items placed against it is contacted, the potential for manual material handling. WARNING: To reduce the risk of power. Warnings and cautions WARNING: Only authorized technicians trained by multiple sources of personal injury or damage...
... extends from a hot component, allow only subassembly/module-level repair. This symbol on or pinched by items placed against it is contacted, the potential for manual material handling. WARNING: To reduce the risk of power. Warnings and cautions WARNING: Only authorized technicians trained by multiple sources of personal injury or damage...
Troubleshooting Guide
Page 16
... lb WARNING: To reduce the risk of personal injury or damage to the equipment: • Observe local occupation health and safety requirements and guidelines for manual handling. • Obtain adequate assistance to lift and stabilize the chassis during installation or removal. • The server is designed to be electrically grounded (earthed...
... lb WARNING: To reduce the risk of personal injury or damage to the equipment: • Observe local occupation health and safety requirements and guidelines for manual handling. • Obtain adequate assistance to lift and stabilize the chassis during installation or removal. • The server is designed to be electrically grounded (earthed...
Troubleshooting Guide
Page 18
... following guidelines: • Be sure that only authorized personnel perform the troubleshooting steps that involve installation, removal, or replacement of HP ProLiant server models, it also covers processes that you do not damage the processor or processor socket on the processor or they may be inside...to determine the minimum configuration for your server user guide or maintenance and service guide on the HP website (http://www.hp.com/support/manuals). • Some processor models require the use of a processor installation tool, and specific steps are damaged, you may be asked ...
... following guidelines: • Be sure that only authorized personnel perform the troubleshooting steps that involve installation, removal, or replacement of HP ProLiant server models, it also covers processes that you do not damage the processor or processor socket on the processor or they may be inside...to determine the minimum configuration for your server user guide or maintenance and service guide on the HP website (http://www.hp.com/support/manuals). • Some processor models require the use of a processor installation tool, and specific steps are damaged, you may be asked ...
Troubleshooting Guide
Page 24
... diagnosis flowchart (on page 38) Troubleshooting flowchart reference websites Each flowchart contains references to locate software, firmware, and drivers. 2. Select Manuals (guides, supplements, addendums, etc). o HP BladeSystem p-Class Support and Documents (http://www.hp.com/products/servers/proliant-bl/p-class/info) Under Product support, select the product. If the other flowcharts. HP...
... diagnosis flowchart (on page 38) Troubleshooting flowchart reference websites Each flowchart contains references to locate software, firmware, and drivers. 2. Select Manuals (guides, supplements, addendums, etc). o HP BladeSystem p-Class Support and Documents (http://www.hp.com/products/servers/proliant-bl/p-class/info) Under Product support, select the product. If the other flowcharts. HP...
Troubleshooting Guide
Page 25
...Support and Documents (http://www.hp.com/support/smartstart/documentation) In the User guides section, locate the link for the document. 4. Select Manuals (guides, supplements, addendums, etc). Remote management (http://www.hp.com/servers/lights-out) To locate the Integrated Lights-Out User Guide,.../powercalculator) Use the Power Sizer to the document. 6. HP BladeSystem p-Class Support and Documents (http://www.hp.com/products/servers/proliant-bl/p-class/info) To locate the HP BladeSystem p-Class System Maintenance and Service Guide, select the product. HP BladeSystem Power Sizer ...
...Support and Documents (http://www.hp.com/support/smartstart/documentation) In the User guides section, locate the link for the document. 4. Select Manuals (guides, supplements, addendums, etc). Remote management (http://www.hp.com/servers/lights-out) To locate the Integrated Lights-Out User Guide,.../powercalculator) Use the Power Sizer to the document. 6. HP BladeSystem p-Class Support and Documents (http://www.hp.com/products/servers/proliant-bl/p-class/info) To locate the HP BladeSystem p-Class System Maintenance and Service Guide, select the product. HP BladeSystem Power Sizer ...
Troubleshooting Guide
Page 54
... Test instead. 2. Check for conflicts in HP StorageWorks Library and Tape Tools. CAUTION: Running the Drive Assessment Test overwrites the tape. Check the backup software. Manually press the Eject button. Stuck tape issue Action: 1. Perform a forced eject: a. Inspect media and cables, and discard any that a tape can be formatted. CAUTION: Running...
... Test instead. 2. Check for conflicts in HP StorageWorks Library and Tape Tools. CAUTION: Running the Drive Assessment Test overwrites the tape. Check the backup software. Manually press the Eject button. Stuck tape issue Action: 1. Perform a forced eject: a. Inspect media and cables, and discard any that a tape can be formatted. CAUTION: Running...
Troubleshooting Guide
Page 65
...change settings to isolate the cause of the problem. o Linux-For more information, see the operating system documentation. Review log files for ProLiant website (http://h18000.www1.hp.com/products/servers/linux). Refer to find out which may need to the Linux for changes made , ...what changes were made to the original configuration. Application software problems Software locks up the server from the server setup utility and manually set the software switches. Check for entries indicating why the software failed. • Check system settings to determine if they are...
...change settings to isolate the cause of the problem. o Linux-For more information, see the operating system documentation. Review log files for ProLiant website (http://h18000.www1.hp.com/products/servers/linux). Refer to find out which may need to the Linux for changes made , ...what changes were made to the original configuration. Application software problems Software locks up the server from the server setup utility and manually set the software switches. Check for entries indicating why the software failed. • Check system settings to determine if they are...
Troubleshooting Guide
Page 69
... used to build an unattended automated installation for high-volume server deployments. The SmartStart Scripting Toolkit is a configuration utility embedded in ProLiant servers that performs a wide range of the manual steps in the server configuration process. HP ROM-Based Setup Utility RBSU is designed to build an automated server deployment process. SmartStart...
... used to build an unattended automated installation for high-volume server deployments. The SmartStart Scripting Toolkit is a configuration utility embedded in ProLiant servers that performs a wide range of the manual steps in the server configuration process. HP ROM-Based Setup Utility RBSU is designed to build an automated server deployment process. SmartStart...
Troubleshooting Guide
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... from the System Management Homepage. • VCA ("Version control" on page 80) Access this tool from the HP website (http://www.hp.com/support). For manual firmware updates, download the current firmware from the System Management Homepage. • HP SIM • VCRM ("Version control" on page 80) • Subscriber's Choice (on...
... from the System Management Homepage. • VCA ("Version control" on page 80) Access this tool from the HP website (http://www.hp.com/support). For manual firmware updates, download the current firmware from the System Management Homepage. • HP SIM • VCRM ("Version control" on page 80) • Subscriber's Choice (on...
Troubleshooting Guide
Page 85
...are available on page 80)." System ROMPaq Firmware Upgrade Utility The Systems ROMPaq Firmware Upgrade Utility for the selected devices, cycle power manually to create a bootable 1.44-MB diskette that server. 3. Boot the server from the HP website (http://www.hp.com/...support). ROMPaq downloads are now delivered using ROMPaq: 1. To flash the ROM using Smart Components and Smart Component deployment utilities. on ProLiant servers: • ROMPaq Diskette A Windows-based utility to reboot the system back into the operating system. The Enhanced SoftPaq download contains...
...are available on page 80)." System ROMPaq Firmware Upgrade Utility The Systems ROMPaq Firmware Upgrade Utility for the selected devices, cycle power manually to create a bootable 1.44-MB diskette that server. 3. Boot the server from the HP website (http://www.hp.com/...support). ROMPaq downloads are now delivered using ROMPaq: 1. To flash the ROM using Smart Components and Smart Component deployment utilities. on ProLiant servers: • ROMPaq Diskette A Windows-based utility to reboot the system back into the operating system. The Enhanced SoftPaq download contains...
Troubleshooting Guide
Page 86
... interface appears. 6. Click Install Firmware. Online deployment To deploy components in this method of the following : Software tools and solutions 86 Manually start the CD or DVD. To access the Firmware Maintenance CD or DVD, or Smart Update Firmware DVD, enter one of installation. If...DVD. 2. If you agree to the terms of the following commands: In Windows®: \_autorun\autorun_win In Linux: /autorun If you must manually start the interface, and then open a CLI. Click Install Firmware. o If Interactive Mode is installed. For more information, see the HP ...
... interface appears. 6. Click Install Firmware. Online deployment To deploy components in this method of the following : Software tools and solutions 86 Manually start the CD or DVD. To access the Firmware Maintenance CD or DVD, or Smart Update Firmware DVD, enter one of installation. If...DVD. 2. If you agree to the terms of the following commands: In Windows®: \_autorun\autorun_win In Linux: /autorun If you must manually start the interface, and then open a CLI. Click Install Firmware. o If Interactive Mode is installed. For more information, see the HP ...
Troubleshooting Guide
Page 142
... utility and correct the configuration. 404-Parallel Port Address Conflict Detected... ...A hardware conflict in your operating system to reassign resources for the parallel port and manually resolve the resource conflict. 3. Run Insight Diagnostics ("HP Insight Diagnostics" on the boot disk is the cause of the conflict. 2. Audible Beeps: 2 short Possible Cause...
... utility and correct the configuration. 404-Parallel Port Address Conflict Detected... ...A hardware conflict in your operating system to reassign resources for the parallel port and manually resolve the resource conflict. 3. Run Insight Diagnostics ("HP Insight Diagnostics" on the boot disk is the cause of the conflict. 2. Audible Beeps: 2 short Possible Cause...
Troubleshooting Guide
Page 143
Run the server setup utility to configure the diskette drive port address and manually resolve the conflict. 2. If you have been lost power. The system will lose its configuration every time AC power is removed (when the system is ... displays Error messages 143 Reformat the diskette. 605-Diskette Drive Type Error. Run the server setup utility to configure the diskette drive port address and manually resolve the conflict. 2. Audible Beeps: 2 short Possible Cause: Mismatch in the system is preventing the diskette drive from AC power source) and this message. Refer...
Run the server setup utility to configure the diskette drive port address and manually resolve the conflict. 2. If you have been lost power. The system will lose its configuration every time AC power is removed (when the system is ... displays Error messages 143 Reformat the diskette. 605-Diskette Drive Type Error. Run the server setup utility to configure the diskette drive port address and manually resolve the conflict. 2. Audible Beeps: 2 short Possible Cause: Mismatch in the system is preventing the diskette drive from AC power source) and this message. Refer...
Configuring Arrays
Page 3
... HP Online Array Configuration Utility for NetWare 15 About CPQONLIN ...15 Summary of configuration procedure using CPQONLIN 15 Operating CPQONLIN in manual configuration mode 15 Menu options in CPQONLIN ...16 Typical manual configuration procedures 17 Creating a new array and logical drive 18 Adding spare drives ...18 Setting the rebuild priority or expand...
... HP Online Array Configuration Utility for NetWare 15 About CPQONLIN ...15 Summary of configuration procedure using CPQONLIN 15 Operating CPQONLIN in manual configuration mode 15 Menu options in CPQONLIN ...16 Typical manual configuration procedures 17 Creating a new array and logical drive 18 Adding spare drives ...18 Setting the rebuild priority or expand...
Configuring Arrays
Page 10
...Using the ORCA menu-driven interface 1. Power up . Press the F9 key to Auto mode: a. For more than six drives connected to run ORCA manually. ORCA is available in Command Line mode, change it to open RBSU when prompted during initialization of physical drives (one drive = RAID 0; However,... (on page 10) • Using the ORCA CLI (on page 6). b. c. Option ROM Configuration for standard configuration tasks (on page 13) HP ProLiant 100 Series servers do not support the CLI format. If the drives have limited support for Arrays 10 Enter the following text: set up the...
...Using the ORCA menu-driven interface 1. Power up . Press the F9 key to Auto mode: a. For more than six drives connected to run ORCA manually. ORCA is available in Command Line mode, change it to open RBSU when prompted during initialization of physical drives (one drive = RAID 0; However,... (on page 10) • Using the ORCA CLI (on page 6). b. c. Option ROM Configuration for standard configuration tasks (on page 13) HP ProLiant 100 Series servers do not support the CLI format. If the drives have limited support for Arrays 10 Enter the following text: set up the...
Configuring Arrays
Page 15
...and then press the Enter key. At the console prompt, enter cpqonlin. 2. Summary of configuration procedure using the instructions given in manual configuration mode" on page 15). When you have finished configuring the array, save the changes as prompted. 5. To configure an ...the drives on a NetWare server while the server is offline, use the Custom Configuration option to completely reconfigure the drives manually ("Operating CPQONLIN in manual configuration mode" on page 15). o If there is provided with the component. You can accept the suggested configuration, ...
...and then press the Enter key. At the console prompt, enter cpqonlin. 2. Summary of configuration procedure using the instructions given in manual configuration mode" on page 15). When you have finished configuring the array, save the changes as prompted. 5. To configure an ...the drives on a NetWare server while the server is offline, use the Custom Configuration option to completely reconfigure the drives manually ("Operating CPQONLIN in manual configuration mode" on page 15). o If there is provided with the component. You can accept the suggested configuration, ...
Configuring Arrays
Page 16
... help, press the F1 key. HP Online Array Configuration Utility for the item that is highlighted in the main panel that are described in "Typical manual configuration procedures (on page 16) for NetWare 16
... help, press the F1 key. HP Online Array Configuration Utility for the item that is highlighted in the main panel that are described in "Typical manual configuration procedures (on page 16) for NetWare 16
Configuring Arrays
Page 17
... to the controller) • Expand Existing Array (shows the updated physical configuration view) Assign Spare A new panel opens, displaying a menu of the valid drives. Typical manual configuration procedures This section describes the procedures for two options: Fault Tolerance and Stripe Size. Delete Entire Array The data and all the logical drive...
... to the controller) • Expand Existing Array (shows the updated physical configuration view) Assign Spare A new panel opens, displaying a menu of the valid drives. Typical manual configuration procedures This section describes the procedures for two options: Fault Tolerance and Stripe Size. Delete Entire Array The data and all the logical drive...
Configuring Arrays
Page 26
.... Set up PXELinux Before proceeding with kernel vmlinuz. 3. Copy the ISO image to include the entire file: label sos MENU LABEL HP ProLiant Offline ACU Image kernel hpboot_v.c32 append vmlinuz initrd=initrd.img media=cdrom rw root=/dev/ram0 ramdisk_size=257144 init=/bin/init loglevel=3 ide=....img media=cdrom rw root=/dev/ram0 ramdisk_size=257144 init=/bin/init loglevel=3 ide=nodma ide=noraid pnpbios=off vga=791 splash=silent showopts TYPE=MANUAL 2. For this example, use the following ways: o Burn and mount the ISO image. Before proceeding, test your TFTP server so that it is accessible...
.... Set up PXELinux Before proceeding with kernel vmlinuz. 3. Copy the ISO image to include the entire file: label sos MENU LABEL HP ProLiant Offline ACU Image kernel hpboot_v.c32 append vmlinuz initrd=initrd.img media=cdrom rw root=/dev/ram0 ramdisk_size=257144 init=/bin/init loglevel=3 ide=....img media=cdrom rw root=/dev/ram0 ramdisk_size=257144 init=/bin/init loglevel=3 ide=nodma ide=noraid pnpbios=off vga=791 splash=silent showopts TYPE=MANUAL 2. For this example, use the following ways: o Burn and mount the ISO image. Before proceeding, test your TFTP server so that it is accessible...
Configuring Arrays
Page 27
.../path/to/acucd/image/hpacuoffline-8.75-12.0.iso iso1mnt=/mnt/bootdevice NFS volumes are mounted with the following example: label sos MENU LABEL HP ProLiant Offline ACU Image kernel vmlinuz append initrd=initrd.img media=cdrom rw root=/dev/ram0 ramdisk_size=257144 init=/bin/init loglevel=3 ide=nodma ide...media=cdrom rw root=/dev/ram0 ramdisk_size=257144 init=/bin/init loglevel=3 ide=nodma ide=noraid pnpbios=off vga=791 splash=silent showopts TYPE=MANUAL iso1=nfs://192.168.0.99/path/to/acucd/image/hpacuoffline-8.75-12.0.iso iso1mnt=/mnt/bootdevice You can add additional ISO images by specifying ...
.../path/to/acucd/image/hpacuoffline-8.75-12.0.iso iso1mnt=/mnt/bootdevice NFS volumes are mounted with the following example: label sos MENU LABEL HP ProLiant Offline ACU Image kernel vmlinuz append initrd=initrd.img media=cdrom rw root=/dev/ram0 ramdisk_size=257144 init=/bin/init loglevel=3 ide=nodma ide...media=cdrom rw root=/dev/ram0 ramdisk_size=257144 init=/bin/init loglevel=3 ide=nodma ide=noraid pnpbios=off vga=791 splash=silent showopts TYPE=MANUAL iso1=nfs://192.168.0.99/path/to/acucd/image/hpacuoffline-8.75-12.0.iso iso1mnt=/mnt/bootdevice You can add additional ISO images by specifying ...