ProLiant ML370 Maintenance and Service Guide
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... their respective companies. Compaq ProLiant ML370 Maintenance and Service Guide Maintenance and Service Guide Fourth Edition (June 2000) Part Number 143091-004 Spare Part Number 158549-001 THIS INFORMATION IS PROVIDED "AS IS" AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY...Printed in this publication is subject to change without prior written consent from Compaq Computer Corporation. © 2000 Compaq Computer Corporation. Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, registered United...
... their respective companies. Compaq ProLiant ML370 Maintenance and Service Guide Maintenance and Service Guide Fourth Edition (June 2000) Part Number 143091-004 Spare Part Number 158549-001 THIS INFORMATION IS PROVIDED "AS IS" AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY...Printed in this publication is subject to change without prior written consent from Compaq Computer Corporation. © 2000 Compaq Computer Corporation. Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, registered United...
ProLiant ML370 Maintenance and Service Guide
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iv Compaq ProLiant ML370 Maintenance and Service Guide Removal and Replacement Procedures continued I/O Fan...2-22 Power Switch with Cable and LED Indicators 2-23 Riser Board Expansion...37 Internal Replacement Battery 2-38 Chapter 3 Diagnostics and Troubleshooting Diagnostic Tools Utility Overview 3-2 Default Configuration 3-4 Default Configuration Messages 3-4 Inspect Utility...3-4 Utilities Access...3-5 Running Compaq Utilities 3-5 Power-On Self-Test (POST 3-7 POST Error Messages 3-7 Diagnostics Software 3-26 Steps for Diagnostics 3-26 100-199, Primary Processor Test Error Codes 3-...
iv Compaq ProLiant ML370 Maintenance and Service Guide Removal and Replacement Procedures continued I/O Fan...2-22 Power Switch with Cable and LED Indicators 2-23 Riser Board Expansion...37 Internal Replacement Battery 2-38 Chapter 3 Diagnostics and Troubleshooting Diagnostic Tools Utility Overview 3-2 Default Configuration 3-4 Default Configuration Messages 3-4 Inspect Utility...3-4 Utilities Access...3-5 Running Compaq Utilities 3-5 Power-On Self-Test (POST 3-7 POST Error Messages 3-7 Diagnostics Software 3-26 Steps for Diagnostics 3-26 100-199, Primary Processor Test Error Codes 3-...
ProLiant ML370 Maintenance and Service Guide
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... and Troubleshooting continued Remote Service Features 3-64 ROMPaq Error Recovery Options 3-64 ROMPaq Disaster Recovery 3-65 Compaq Insight Manager 3-67 Features of Compaq Insight Management 3-67 Compaq Insight Management Software Architecture 3-68 Chapter 4 Connectors, Switches, and LED Indicators Compaq ProLiant ML370 System Board Components 4-2 Rear Panel Components 4-3 Switches ...4-4 SW1 - System Configuration Switch Settings 4-5 LED Indicators...
... and Troubleshooting continued Remote Service Features 3-64 ROMPaq Error Recovery Options 3-64 ROMPaq Disaster Recovery 3-65 Compaq Insight Manager 3-67 Features of Compaq Insight Management 3-67 Compaq Insight Management Software Architecture 3-68 Chapter 4 Connectors, Switches, and LED Indicators Compaq ProLiant ML370 System Board Components 4-2 Rear Panel Components 4-3 Switches ...4-4 SW1 - System Configuration Switch Settings 4-5 LED Indicators...
ProLiant ML370 Maintenance and Service Guide
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Symbols in Text These symbols may be used for reference when servicing Compaq ProLiant ML370 Servers. WARNING: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. ...
Symbols in Text These symbols may be used for reference when servicing Compaq ProLiant ML370 Servers. WARNING: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. ...
ProLiant ML370 Maintenance and Service Guide
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...: To properly ventilate your modem. IMPORTANT: Any indications of the individual boards and subassemblies, no one should attempt to this equipment. viii Compaq ProLiant ML370 Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by unplugging all times. Because of the complexity of component replacement or printed wiring board modifications...
...: To properly ventilate your modem. IMPORTANT: Any indications of the individual boards and subassemblies, no one should attempt to this equipment. viii Compaq ProLiant ML370 Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by unplugging all times. Because of the complexity of component replacement or printed wiring board modifications...
ProLiant ML370 Maintenance and Service Guide
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See Table 1-1 and Table 1-2 for Compaq ProLiant™ ML370 Servers. 1 Chapter Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spare parts list for the names of referenced spare parts.
See Table 1-1 and Table 1-2 for Compaq ProLiant™ ML370 Servers. 1 Chapter Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spare parts list for the names of referenced spare parts.
ProLiant ML370 Maintenance and Service Guide
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1-6 Compaq ProLiant ML370 Maintenance and Service Guide Table 1-2 System Components Spare Parts List continued Item Description Cables continued 24 Miscellaneous signal cable kit * a) Hard drive/CD-ROM ... * 40 18-GB, 1-inch, 7200 rpm, Wide Ultra2 hard drive * 41 9.1-GB, 1-inch, 10K rpm Wide Ultra2 hard drive * * Not shown Spare Part Number 158530-001 158529-001 122759-001 140479-001 158531-001 158549-001 158550-001 281847-001 163490-001 386209-001 163364-001 159225-001 159304-001 159227-001 163902-001 122223-001 104663-001 386536-001 continued
1-6 Compaq ProLiant ML370 Maintenance and Service Guide Table 1-2 System Components Spare Parts List continued Item Description Cables continued 24 Miscellaneous signal cable kit * a) Hard drive/CD-ROM ... * 40 18-GB, 1-inch, 7200 rpm, Wide Ultra2 hard drive * 41 9.1-GB, 1-inch, 10K rpm Wide Ultra2 hard drive * * Not shown Spare Part Number 158530-001 158529-001 122759-001 140479-001 158531-001 158549-001 158550-001 281847-001 163490-001 386209-001 163364-001 159225-001 159304-001 159227-001 163902-001 122223-001 104663-001 386536-001 continued
ProLiant ML370 Maintenance and Service Guide
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... Servers, you might need the following: Torx T-15 screwdriver From the Compaq SmartStart and Support Software CD: System Configuration Utility Drive Array Advanced Diagnostics Diagnostics The ProLiant ML370 Server is available in tower and rack models. In most cases, the rack model removal and replacement procedures ...all components operate properly. 2 Chapter Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for Compaq ProLiant ML370 Servers. The Compaq ProLiant ML370 Maintenance and Service Guide shows the tower model.
... Servers, you might need the following: Torx T-15 screwdriver From the Compaq SmartStart and Support Software CD: System Configuration Utility Drive Array Advanced Diagnostics Diagnostics The ProLiant ML370 Server is available in tower and rack models. In most cases, the rack model removal and replacement procedures ...all components operate properly. 2 Chapter Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for Compaq ProLiant ML370 Servers. The Compaq ProLiant ML370 Maintenance and Service Guide shows the tower model.
ProLiant ML370 Maintenance and Service Guide
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2-2 Compaq ProLiant ML370 Maintenance and Service Guide Electrostatic Discharge Information A discharge of power. Avoid touching pins, leads, or circuitry. Use conductive field service tools. The enclosed area ...
2-2 Compaq ProLiant ML370 Maintenance and Service Guide Electrostatic Discharge Information A discharge of power. Avoid touching pins, leads, or circuitry. Use conductive field service tools. The enclosed area ...
ProLiant ML370 Maintenance and Service Guide
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... and the drives, but portions of injury from the system, you must be powered down. Hot-Pluggable Devices Hot-pluggable devices in ProLiant ML370 Servers does not completely shut off the server to remove any reason. To completely remove all cautions and warnings throughout the installation... Procedures Before beginning to replace hot-plug devices when they are not in active use. Powering Down the Server System power in the ProLiant ML370 Servers include SCSI hard drives and power supplies (with redundant power supply option kit). A rack may become unstable if more than...
... and the drives, but portions of injury from the system, you must be powered down. Hot-Pluggable Devices Hot-pluggable devices in ProLiant ML370 Servers does not completely shut off the server to remove any reason. To completely remove all cautions and warnings throughout the installation... Procedures Before beginning to replace hot-plug devices when they are not in active use. Powering Down the Server System power in the ProLiant ML370 Servers include SCSI hard drives and power supplies (with redundant power supply option kit). A rack may become unstable if more than...
ProLiant ML370 Maintenance and Service Guide
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...system power LED indicator on the front panel, near the Power On/Standby switch, is a single rack installation. Refer to the ProLiant ML370 Servers Setup and Installation Guide for instructions. Verify that the rack is critical. Disconnect all external peripheral devices from the system.... remove the rack model server from the front Power On/Standby switch. The stabilizers are coupled together in multiple rack installations. 2-4 Compaq ProLiant ML370 Maintenance and Service Guide WARNING: To reduce the risk of personal injury or damage to the equipment: If the server is ...
...system power LED indicator on the front panel, near the Power On/Standby switch, is a single rack installation. Refer to the ProLiant ML370 Servers Setup and Installation Guide for instructions. Verify that the rack is critical. Disconnect all external peripheral devices from the system.... remove the rack model server from the front Power On/Standby switch. The stabilizers are coupled together in multiple rack installations. 2-4 Compaq ProLiant ML370 Maintenance and Service Guide WARNING: To reduce the risk of personal injury or damage to the equipment: If the server is ...
ProLiant ML370 Maintenance and Service Guide
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.... This device protects the hardware from hot surfaces, allow the internal system components to cool before connecting the power cord to the power supply. CAUTION: ProLiant ML370 Servers must always be achieved if the system unit cover is an important safety feature. Removal and Replacement Procedures 2-5 Server Warnings and Precautions WARNING...
.... This device protects the hardware from hot surfaces, allow the internal system components to cool before connecting the power cord to the power supply. CAUTION: ProLiant ML370 Servers must always be achieved if the system unit cover is an important safety feature. Removal and Replacement Procedures 2-5 Server Warnings and Precautions WARNING...
ProLiant ML370 Maintenance and Service Guide
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Unlock the front bezel keylock. 2. Removing the front bezel Reverse steps 1 through 3 to the ProLiant ML370 tower model only. Swing the front bezel out away from the chassis. To remove the front bezel, continue with the following step. 3. Lift up the front bezel, then pull it away from the server. 2-6 Compaq ProLiant ML370 Maintenance and Service Guide Front Bezel NOTE: This procedure applies to replace the front bezel. To open the front bezel: 1. Figure 2-1.
Unlock the front bezel keylock. 2. Removing the front bezel Reverse steps 1 through 3 to the ProLiant ML370 tower model only. Swing the front bezel out away from the chassis. To remove the front bezel, continue with the following step. 3. Lift up the front bezel, then pull it away from the server. 2-6 Compaq ProLiant ML370 Maintenance and Service Guide Front Bezel NOTE: This procedure applies to replace the front bezel. To open the front bezel: 1. Figure 2-1.
ProLiant ML370 Maintenance and Service Guide
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Removing the rack front plate Reverse steps 1 and 2 to the ProLiant ML370 rack-mountable model only. Removal and Replacement Procedures 2-7 Rack Front Plate NOTE: This procedure applies to replace the rack front plate. To remove the rack front plate: 1. Pull the rack front plate away from the rack front plate . 2. Remove the ten T-15 screws from the server . 2 1 Figure 2-2.
Removing the rack front plate Reverse steps 1 and 2 to the ProLiant ML370 rack-mountable model only. Removal and Replacement Procedures 2-7 Rack Front Plate NOTE: This procedure applies to replace the rack front plate. To remove the rack front plate: 1. Pull the rack front plate away from the rack front plate . 2. Remove the ten T-15 screws from the server . 2 1 Figure 2-2.
ProLiant ML370 Maintenance and Service Guide
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... chassis . 3 2 1 Figure 2-3. Pivot each foot snaps securely into its right side (opposite from the chassis Reverse steps 1 through 4 to the ProLiant ML370 tower model only. To remove the feet from each foot . 4. See "Powering Down the Server" earlier in this chapter. 2. Remove the ...T-15 screw from the chassis, one at a time: 1. 2-8 Compaq ProLiant ML370 Maintenance and Service Guide Feet NOTE: This procedure applies to replace the feet. Make sure each foot down ; Removing the feet from the large...
... chassis . 3 2 1 Figure 2-3. Pivot each foot snaps securely into its right side (opposite from the chassis Reverse steps 1 through 4 to the ProLiant ML370 tower model only. To remove the feet from each foot . 4. See "Powering Down the Server" earlier in this chapter. 2. Remove the ...T-15 screw from the chassis, one at a time: 1. 2-8 Compaq ProLiant ML370 Maintenance and Service Guide Feet NOTE: This procedure applies to replace the feet. Make sure each foot down ; Removing the feet from the large...
ProLiant ML370 Maintenance and Service Guide
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... thumbscrew securing the small access panel to cool before touching them. See "Front Bezel" earlier in this chapter. 3. To remove the small access panel: 1. 2-10 Compaq ProLiant ML370 Maintenance and Service Guide Small Access Panel WARNING: To reduce the risk of the unit about 1.5 cm (0.5 inches), then off to replace the small...
... thumbscrew securing the small access panel to cool before touching them. See "Front Bezel" earlier in this chapter. 3. To remove the small access panel: 1. 2-10 Compaq ProLiant ML370 Maintenance and Service Guide Small Access Panel WARNING: To reduce the risk of the unit about 1.5 cm (0.5 inches), then off to replace the small...
ProLiant ML370 Maintenance and Service Guide
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... Servers ship standard with a hot-plug drive cage containing six 1.0-inch hot-plug drive bays. Compaq ProLiant ML370 Servers support up to ten mass storage devices including the diskette drive and IDE CD-ROM drive. Figure 2-7 and Table 2-1 describe the drive configurations. 1 2 3 4 5 6 7 8 9 ...
... Servers ship standard with a hot-plug drive cage containing six 1.0-inch hot-plug drive bays. Compaq ProLiant ML370 Servers support up to ten mass storage devices including the diskette drive and IDE CD-ROM drive. Figure 2-7 and Table 2-1 describe the drive configurations. 1 2 3 4 5 6 7 8 9 ...
ProLiant ML370 Maintenance and Service Guide
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2-14 Compaq ProLiant ML370 Maintenance and Service Guide SCSI Cable Diagram 1 2 1 2 Figure 2-10. SCSI cable diagram: the three-device, terminated SCSI cable connected from internal SCSI Port 1 to the vacant bays of the removable media area, and the point-to-point SCSI cable connected from internal SCSI Port 2 to the backplane of the hot-plug drive cage
2-14 Compaq ProLiant ML370 Maintenance and Service Guide SCSI Cable Diagram 1 2 1 2 Figure 2-10. SCSI cable diagram: the three-device, terminated SCSI cable connected from internal SCSI Port 1 to the vacant bays of the removable media area, and the point-to-point SCSI cable connected from internal SCSI Port 2 to the backplane of the hot-plug drive cage
ProLiant ML370 Maintenance and Service Guide
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... Access Panel" earlier in this chapter. 2. Remove the two T-15 screws and washers securing the CD-ROM drive to replace the CD-ROM drive. 2-16 Compaq ProLiant ML370 Maintenance and Service Guide IDE CD-ROM Drive To remove the CD-ROM drive: 1. Open the front bezel (tower model only). Removing the CD...
... Access Panel" earlier in this chapter. 2. Remove the two T-15 screws and washers securing the CD-ROM drive to replace the CD-ROM drive. 2-16 Compaq ProLiant ML370 Maintenance and Service Guide IDE CD-ROM Drive To remove the CD-ROM drive: 1. Open the front bezel (tower model only). Removing the CD...
ProLiant ML370 Maintenance and Service Guide
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2-18 Compaq ProLiant ML370 Maintenance and Service Guide Hard Drive Blank IMPORTANT: A hard drive blank must be installed in this chapter. 2. Removing a hard drive blank Reverse steps 1 through 3 to install a hard drive blank could result in system errors. See "Front Bezel" earlier in an unused hard drive slot. To remove a hard drive blank: 1. Squeeze the top and bottom tabs of the hard drive cage . 1 2 1 Figure 2-14. Pull the blank out of the blank . 3. Open the front bezel (tower model only). Failure to replace a hard drive blank.
2-18 Compaq ProLiant ML370 Maintenance and Service Guide Hard Drive Blank IMPORTANT: A hard drive blank must be installed in this chapter. 2. Removing a hard drive blank Reverse steps 1 through 3 to install a hard drive blank could result in system errors. See "Front Bezel" earlier in an unused hard drive slot. To remove a hard drive blank: 1. Squeeze the top and bottom tabs of the hard drive cage . 1 2 1 Figure 2-14. Pull the blank out of the blank . 3. Open the front bezel (tower model only). Failure to replace a hard drive blank.