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Getting Started Guide - Page 1
GETTING STARTED GUIDE
Cisco Unified Communications 500 Series Model UC 520
INCLUDING LICENSE AND WARRANTY
1 Cisco One-Year Limited Hardware Warranty Terms 2 Overview 3 Equipment 4 Installing the Chassis and Power Supply 5 Grounding the Chassis 6 Connecting the Power 7 Powering Up the System 8 Creating the Initial Software Configuration 9 Installing a Cisco Catalyst Express 520 for a UC 520 10 ...
Getting Started Guide - Page 2
... to your hardware warranty and various services that the part number
78-5235-03C0 is available on Cisco.com. To read the document. c. The Cisco Limited Warranty and Software License page from Cisco.com. 1.
c. Click Go. d. You can also contact the Cisco service and support website for assistance: http://www.cisco.com/en/US/support/index.html
2 Select the language...
Getting Started Guide - Page 3
...Number Contact the company from Cisco, contact your Cisco Sales and Service Representative.
Company product purchased from Company telephone number Product model number Product serial number Maintenance contract number
2 Overview
The UC 520 is tied to a maximum number of supported users and includes relevant licenses for growing businesses with 8 to ship a replacement part within ten (10...
Getting Started Guide - Page 5
...
UC 520 Series Model UC520-8U-4FXO-K9 UC520W-8U-4FXO-K9 or UC520-8U-2BRI-K9 UC520W-8U-2BRI-K9 UC520-16U-4FXO-K9 UC520W-16U-4FXO-K9 or UC520-16U-2BRI-K9 UC520W-16U-2BRI-K9 UC520-24U-8FXO-K9 UC520-24U-4BRI-K9
UC520-32U-8FXO-K9 UC520W-32U-4BRI-K9
UC520-48U-12FXO-K9 UC520-48U-6BRI-K9
Primary PSTN Enabled via Software Configuration
Using FXO
Using SIP Trunk Using DID
4 FXS, 8 PoE, and 4 FXO...
Getting Started Guide - Page 8
...network.
Cisco IOS Firewall
Protects customer networks...cost-effective, highly reliable, IP communications solution.
Users can easily and conveniently manage their voice messages and greetings with intuitive telephone prompts and a straightforward web-based GUI that provides a wide range of the UC 520. Cisco Unity Express
Provides voice mail and automated attendant services specifically...
Getting Started Guide - Page 10
...analog station ports is increased to eight with factory-installed optional VIC.
10 Table 6
Cisco Unified CME License Support
UC 520 Models
UC520-8U-4FXO-K9 UC520W-8U-4FXO-K9 UC520-8U-2BRI-K9 UC520W-8U-2BRI-K9
UC520-16U-4FXO-K9 UC520W-16U-4FXO-K9 UC520-16U-2BRI-K9 UC520W-16U-2BRI-K9
UC520-24U-8FXO-K9 UC520-24U-4BRI-K9
Cisco Unified CME Licenses
8 + 2 for teleworkers
Maximum Devices (Wired and...
Getting Started Guide - Page 11
... on the UC 520, based on licensing and organized by model. Table 7
Cisco Unity Express License Support
UC 520 Models
UC520-8U-4FXO-K9 UC520W-8U-4FXO-K9 UC520-8U-2BRI-K9 UC520W-8U-2BRI-K9
UC520-16U-4FXO-K9 UC520W-16U-4FXO-K9 UC520-16U-2BRI-K9 UC520W-16U-2BRI-K9
UC520-24U-8FXO-K9 UC520-24U-4BRI-K9
Mailboxes 12 + 2 for teleworkers
General Delivery Mailboxes (GDMs)
5 GDM
20 + 2 for teleworkers...
Getting Started Guide - Page 12
... 6.0 or later, for using web-based system management tools
12 Rubber feet for Small Business (this guide) - Getting Started Guide for Cisco Unified Communications 500 Series Model UC 520 for desktop installation - Cisco Smart Business Communications System Setup - The kit includes the following:
- Power supply bracket - Installing Components for Cisco Unified Communications 500 Series for...
Getting Started Guide - Page 15
... 520 with BRI Ports (24-, 32-, and 48-user model)
1
10
8
Cisco Unified 500 Series
2
34
9
5
67
231726
1 Music-o n-hold (MoH) port 2 Console/Aux port 3 BRI ports
4 Power over Ethernet (PoE) ports 5 Compact flash slot
6 WAN port
7 Expansion port
8 Fixed configuration slot for access to support services. It includes the following features:
• A search option...
Getting Started Guide - Page 16
and 16-user models only) • Rack-Mounting
Safety Information
The Regulatory Compliance and Safety Information document for Cisco Unified 500 Series contains translations of the warnings that appear in this guide. 4 Installing the Chassis and Power Supply
This section contains basic installation information including the following: • Safety Information • Warning Definitions •...
Getting Started Guide - Page 25
...load the rack from the bottom to the top with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. -- Step 3 Step 4
Position the... rack. Statement 1006
Caution Chassis installation must take special precautions to the 8- The following guidelines are provided to install the bracket screws. and 16-user models.)
a. Assemble the brackets for...
Getting Started Guide - Page 35
Statement 1072
Warning No user-serviceable parts inside. Statement 1074
35 A restricted access area can be made first and disconnected last. Statement 1073
Warning Installation of the equipment must comply with integral circuit protection: 10/100/1000 Ethernet. Warning
For connections outside the building where the equipment is installed, the following ports must be connected ...
Getting Started Guide - Page 44
... key system-Change the Voice System Type setting from PBX (default) to a PoE port on their phones. Logging Into Cisco Unified CME and Cisco Unity Express GUI, page 49
For information... Key System Configuration.
• Internet Service Provider requires a WAN configuration other than DHCP-Change the Internet Connection settings.
44 Web-based application customer administrators to make routine...
Getting Started Guide - Page 45
... connected to program a small set of -the-box, UC 520 is provided by the office administrator.
For more information, see the Getting Started with Cisco Configuration Assistant at the factory with U.S.
Cisco Unified CME provides internal localization support for Cisco Unified CME and Cisco Unity Express
The Cisco Unified CME and Cisco Unity Express web-based GUI application enables...
Getting Started Guide - Page 47
... pack from Cisco.com
Before using the Cisco Configuration Assistant to configure localization support for Cisco Unity Express on the front panel of Cisco Unified CME. Step 1 Step 2
Go to the Download Software site at http://www.cisco.com/go /configassist or on which Configuration Assistant is installed. Each language pack contains files for a specific language and country...
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