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... xii Finding Information in PDF Files xiii Chapter 1: Getting Started 16 Introduction to the SPA9000 Voice System 16 SPA9000 IP PBX 17 SPA400 SIP-PSTN Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and Local Voice ... 22 Initial Installation, and Configuration 23 Chapter 2: Basic Administration of the SPA9000 24 Upgrading Firmware for the SPA9000 25 Connecting to the SPA9000 Administration Web Server 27 Saving or Discarding Changes SPA9000 27 Access Levels 28 Setting Passwords for User and Administrator Accounts 29...
... xii Finding Information in PDF Files xiii Chapter 1: Getting Started 16 Introduction to the SPA9000 Voice System 16 SPA9000 IP PBX 17 SPA400 SIP-PSTN Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and Local Voice ... 22 Initial Installation, and Configuration 23 Chapter 2: Basic Administration of the SPA9000 24 Upgrading Firmware for the SPA9000 25 Connecting to the SPA9000 Administration Web Server 27 Saving or Discarding Changes SPA9000 27 Access Levels 28 Setting Passwords for User and Administrator Accounts 29...
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... Topics for SPA400 Voice Mail Service How Voicemail Works Checking Voicemail from an External Number Depositing Voicemail Subscribing to Voicemail Notification Remote Provisioning Features Using Configuration Profiles Client Auto-Configuration Manual Client Configuration Client Registration Using the Upgrade URL Using the Resync URL Using the Reboot URL Appendix B: SPA9000 Field Reference Router Tab Status page...
... Topics for SPA400 Voice Mail Service How Voicemail Works Checking Voicemail from an External Number Depositing Voicemail Subscribing to Voicemail Notification Remote Provisioning Features Using Configuration Profiles Client Auto-Configuration Manual Client Configuration Client Registration Using the Upgrade URL Using the Resync URL Using the Reboot URL Appendix B: SPA9000 Field Reference Router Tab Status page...
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System page SIP Page Provisioning page Regional page FXS 1/2 page Line 1/2/3/4 page Appendix C: SPA400 Field Reference Setup Basic Setup SPA9000 Interface Voice Voicemail Server Voicemail Users Administration Management Factory Default USB Setting Firmware Upgrade Reboot Status Gateway Event Logs Set Log Level Tone Appendix D: Where to Go From Here Product Resources Related Documentation SPA9000 Voice System Administration Guide Contents 200 202 224 224 241 251 261 261 262 262 264 268 269 270 270 270 271 271 271 272 272 273 273 274 275 275 276 vii
System page SIP Page Provisioning page Regional page FXS 1/2 page Line 1/2/3/4 page Appendix C: SPA400 Field Reference Setup Basic Setup SPA9000 Interface Voice Voicemail Server Voicemail Users Administration Management Factory Default USB Setting Firmware Upgrade Reboot Status Gateway Event Logs Set Log Level Tone Appendix D: Where to Go From Here Product Resources Related Documentation SPA9000 Voice System Administration Guide Contents 200 202 224 224 241 251 261 261 262 262 264 268 269 270 270 270 271 271 271 272 272 273 273 274 275 275 276 vii
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...Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. Each SPA400 occupies one of the four line interfaces on page 22 SPA9000 Voice System Administration Guide 18 The SPA400 has four ...ports for voice connectivity between the PSTN and the local client stations that are connected to the SPA9000. It also includes an integrated voice mail application that supports up to 32 voice mail accounts with...and operates on the phones. SPA400 SIP-PSTN Gateway and Voicemail Server The SPA400 provides a SIP-PSTN gateway for that can meet the calling needs of the...
...Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. Each SPA400 occupies one of the four line interfaces on page 22 SPA9000 Voice System Administration Guide 18 The SPA400 has four ...ports for voice connectivity between the PSTN and the local client stations that are connected to the SPA9000. It also includes an integrated voice mail application that supports up to 32 voice mail accounts with...and operates on the phones. SPA400 SIP-PSTN Gateway and Voicemail Server The SPA400 provides a SIP-PSTN gateway for that can meet the calling needs of the...
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...the SPA400 must be connected and available when the SPA9000 attempts to register to it can configure a line interface to register the SPA9000 to succeed. Verify that the call . For voice mail service, also configure the SPA400 Setup > Voicemail Server page. Assuming that was assigned by your ...ITSP. Line 4 Status). If the line is registered. SPA9000 Voice > Info > Line Status • Use an external phone to place an inbound...
...the SPA400 must be connected and available when the SPA9000 attempts to register to it can configure a line interface to register the SPA9000 to succeed. Verify that the call . For voice mail service, also configure the SPA400 Setup > Voicemail Server page. Assuming that was assigned by your ...ITSP. Line 4 Status). If the line is registered. SPA9000 Voice > Info > Line Status • Use an external phone to place an inbound...
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... "cfwd=target" syntax in the following table. ACKs the 302 from called party. Sends 200 to caller, then blind REFERs caller to voicemail or another client station when it is forked to calling external number ACKs the 302 from called party. NOTE If the original INVITE is ...target NOTE When an incoming call forward scenarios listed in the Contact List. Configuring Phone Lines and Calling Routing Behavior Call Forwarding Support on SPA9000 4 SPA9000 supports the call from the ITSP is not picked up, you wish the call forward is not performed. Called Party Client station Client ...
... "cfwd=target" syntax in the following table. ACKs the 302 from called party. Sends 200 to caller, then blind REFERs caller to voicemail or another client station when it is forked to calling external number ACKs the 302 from called party. NOTE If the original INVITE is ...target NOTE When an incoming call forward scenarios listed in the Contact List. Configuring Phone Lines and Calling Routing Behavior Call Forwarding Support on SPA9000 4 SPA9000 supports the call from the ITSP is not picked up, you wish the call forward is not performed. Called Party Client station Client ...
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...the updated banner reflecting the new version number. See "Configuring a Line Interface for each SPA400. Configuring a SPA400 to Interoperate with the SPA9000 STEP 7 When the confirmation message appears, click OK. 5 STEP 8 When the Setup page reappears, verify that the Firmware Version ...for a SPA400 (PSTN or Voice Mail)," on the SPA400 Setup > SPA9000 Interface page. You have successfully upgraded the firmware. For voice mail service, additional entries are needed on the SPA400 Setup > Voicemail Server page. Administering the SPA400 and Voice Mail Service Configuring a SPA400...
...the updated banner reflecting the new version number. See "Configuring a Line Interface for each SPA400. Configuring a SPA400 to Interoperate with the SPA9000 STEP 7 When the confirmation message appears, click OK. 5 STEP 8 When the Setup page reappears, verify that the Firmware Version ...for a SPA400 (PSTN or Voice Mail)," on the SPA400 Setup > SPA9000 Interface page. You have successfully upgraded the firmware. For voice mail service, additional entries are needed on the SPA400 Setup > Voicemail Server page. Administering the SPA400 and Voice Mail Service Configuring a SPA400...
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... boxes for the users. See "Configuring a Line Interface for signalling between the SPA400 and the SPA9000. This port must be different from the port number that you entered on the SPA9000 Voice > Line page. SPA400 > Setup > Voicemail Server SPA9000 > Voice > Line N STEP 1 Connect to the SPA400 administration web server. (See "Connecting to listen for...
... boxes for the users. See "Configuring a Line Interface for signalling between the SPA400 and the SPA9000. This port must be different from the port number that you entered on the SPA9000 Voice > Line page. SPA400 > Setup > Voicemail Server SPA9000 > Voice > Line N STEP 1 Connect to the SPA400 administration web server. (See "Connecting to listen for...
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...to access voice mail on with the assigned password. SPA400 Setup > Voicemail Server: Voicemail Setting STEP 4 Click Save Settings. Password: Enter a password for Voice Mail Service 5 • Mailbox deposit number: 900 The SPA9000 uses the deposit number to deposit voice mail on the voice mail server.... • Mailbox manage number: 800 The SPA9000 uses the deposit number to enable the voice mail account. - SPA400 Setup > Voicemail Users SPA9000 Voice System Administration Guide 114 Users can change their own passwords after logging on the ...
...to access voice mail on with the assigned password. SPA400 Setup > Voicemail Server: Voicemail Setting STEP 4 Click Save Settings. Password: Enter a password for Voice Mail Service 5 • Mailbox deposit number: 900 The SPA9000 uses the deposit number to deposit voice mail on the voice mail server.... • Mailbox manage number: 800 The SPA9000 uses the deposit number to enable the voice mail account. - SPA400 Setup > Voicemail Users SPA9000 Voice System Administration Guide 114 Users can change their own passwords after logging on the ...
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..., and then repeat this station. STEP 7 Close the browser window for this procedure for each extension that you need to the SPA9000 administration web server, and choose Admin access with voice mail. NOTE When you finish configuring stations, you can click the Back button...toolbar to return to the following tasks: • Station Name: Verify that you configured with Advanced settings. Click Voice tab > Line 2. SPA9000 Voice System Administration Guide 118 Refer to the main web configuration page. The phone reboots. You should see a listing for Voice Mail Service SPA400...
..., and then repeat this station. STEP 7 Close the browser window for this procedure for each extension that you need to the SPA9000 administration web server, and choose Admin access with voice mail. NOTE When you finish configuring stations, you can click the Back button...toolbar to return to the following tasks: • Station Name: Verify that you configured with Advanced settings. Click Voice tab > Line 2. SPA9000 Voice System Administration Guide 118 Refer to the main web configuration page. The phone reboots. You should see a listing for Voice Mail Service SPA400...
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The deleted voicemail messages are not recoverable. STEP 5 When the confirmation message appears, click OK to continue or click Cancel to reset USB check box. STEP 1 Connect to ... USB Key 5 Managing the Voice Mail Messages on the USB Key To delete unneeded voice mail messages on page103.) STEP 2 Click Administration tab > USB Setting. SPA9000 Voice System Administration Guide 121 SPA400 Administration > USB Setting STEP 3 Check the I want to end the operation without deleting the messages. STEP 4 Click Reset.
The deleted voicemail messages are not recoverable. STEP 5 When the confirmation message appears, click OK to continue or click Cancel to reset USB check box. STEP 1 Connect to ... USB Key 5 Managing the Voice Mail Messages on the USB Key To delete unneeded voice mail messages on page103.) STEP 2 Click Administration tab > USB Setting. SPA9000 Voice System Administration Guide 121 SPA400 Administration > USB Setting STEP 3 Check the I want to end the operation without deleting the messages. STEP 4 Click Reset.
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... is similar to calling an external number, or being call forwarded to voicemail notification and receiving voicemail notification SPA9000 assumes that a voicemail account can be configured to the extension number. The SPA9000 can use a different voicemail server. Advanced Topics in SPA9000 Administration Advanced Topics for SPA400 Voice Mail Service STEP 4 Edit the codes, as the line interface...
... is similar to calling an external number, or being call forwarded to voicemail notification and receiving voicemail notification SPA9000 assumes that a voicemail account can be configured to the extension number. The SPA9000 can use a different voicemail server. Advanced Topics in SPA9000 Administration Advanced Topics for SPA400 Voice Mail Service STEP 4 Edit the codes, as the line interface...
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...To-DID mapping exists for SPA400 Voice Mail Service A How Voicemail Works When a user checks voicemail from anywhere to retrieve voice mail messages. When the voicemail server receives such a call an external number explicitly from a client station, the SPA9000 sends an INVITE on the line interface, the user-ID... and display name fields of the voicemail account cannot be able to call , it should prompt the caller to enter the mailbox ID and then the PIN number. Advanced Topics in SPA9000 Administration Advanced Topics for the calling extension on its behalf ...
...To-DID mapping exists for SPA400 Voice Mail Service A How Voicemail Works When a user checks voicemail from anywhere to retrieve voice mail messages. When the voicemail server receives such a call an external number explicitly from a client station, the SPA9000 sends an INVITE on the line interface, the user-ID... and display name fields of the voicemail account cannot be able to call , it should prompt the caller to enter the mailbox ID and then the PIN number. Advanced Topics in SPA9000 Administration Advanced Topics for the calling extension on its behalf ...
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...an external number for their subscribers to call with this syntax (for example, vm31234). Advanced Topics in SPA9000 Administration Advanced Topics for SPA400 Voice Mail Service A Checking Voicemail from the ITSP). • Create a virtual extension for this purpose. For method (a), specify a... example: ...|...|18005551000:vmm3|... For information about configuring the Auto-Attendant, refer to enter the voicemail number after the voicemail server answers. The syntax vmm tells the SPA9000 to forward calls dialed to 18005551000 to or depending on Line . Method (b) is prompted to...
...an external number for their subscribers to call with this syntax (for example, vm31234). Advanced Topics in SPA9000 Administration Advanced Topics for SPA400 Voice Mail Service A Checking Voicemail from the ITSP). • Create a virtual extension for this purpose. For method (a), specify a... example: ...|...|18005551000:vmm3|... For information about configuring the Auto-Attendant, refer to enter the voicemail number after the voicemail server answers. The syntax vmm tells the SPA9000 to forward calls dialed to 18005551000 to or depending on Line . Method (b) is prompted to...
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... information about how to add an EXT-to the extension number. SPA9000 Voice System Administration Guide 181 Note that it is assumed that the directing station is faithfully relayed over the REFERRED-BY header. the mailbox ID is directed to deposit voicemail is the same as shown in the following example: INVITE...
... information about how to add an EXT-to the extension number. SPA9000 Voice System Administration Guide 181 Note that it is assumed that the directing station is faithfully relayed over the REFERRED-BY header. the mailbox ID is directed to deposit voicemail is the same as shown in the following example: INVITE...
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[email protected] CSeq: 63017 SUBSCRIBE Max-Forwards: 70 Contact: Expires: 30 Event: message-summary User-Agent: Sipura/SPA9000-3.2.2 Content-Length: 0 The voicemail server is , it does not include any mailbox ID in the To header should be sent within the same subscription dialog. ...Topics for SPA400 Voice Mail Service A Subscribing to send a NOTIFY immediately upon receiving this account. That is expected to Voicemail Notification The SPA9000 sends a one-time SUBSCRIBE for the message-summary event package for each mailbox on the account 14089991003: NOTIFY sip:14089991003...
[email protected] CSeq: 63017 SUBSCRIBE Max-Forwards: 70 Contact: Expires: 30 Event: message-summary User-Agent: Sipura/SPA9000-3.2.2 Content-Length: 0 The voicemail server is , it does not include any mailbox ID in the To header should be sent within the same subscription dialog. ...Topics for SPA400 Voice Mail Service A Subscribing to send a NOTIFY immediately upon receiving this account. That is expected to Voicemail Notification The SPA9000 sends a one-time SUBSCRIBE for the message-summary event package for each mailbox on the account 14089991003: NOTIFY sip:14089991003...
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...System Administration Guide 198 Voice tab > Info page > System Status section Current Time Elapsed Time The current date and time of the company that the SPA9000 is blank, install firmware version 5.2.5 or higher. for example, 25 days and 18:12:36 Voice tab > Info page > FXS 1/2 Status section... Last Caller Number Call 1/2 State Call 1/2 Tone Call 1/2 Encoder The readiness of the device that is connected to the FXS port has new voicemail waiting: Yes or No Indicates whether a call back request is in the ITSP network For an remote configuration (RC) unit, this field displays ...
...System Administration Guide 198 Voice tab > Info page > System Status section Current Time Elapsed Time The current date and time of the company that the SPA9000 is blank, install firmware version 5.2.5 or higher. for example, 25 days and 18:12:36 Voice tab > Info page > FXS 1/2 Status section... Last Caller Number Call 1/2 State Call 1/2 Tone Call 1/2 Encoder The readiness of the device that is connected to the FXS port has new voicemail waiting: Yes or No Indicates whether a call back request is in the ITSP network For an remote configuration (RC) unit, this field displays ...
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SPA9000 Field Reference Voice tab B Call 1/2 Decoder Codec used for voice calls Call 1/2 Type Direction of the call: Inbound or Outbound Call 1/2 Remote Hold Indicates whether ... registration on the line interface: Registered or Not Registered Last date and time the line was triggered by NAT SPA9000 Voice System Administration Guide 199 example 2672s Indicates whether you have new voicemail waiting: Yes or No Port number of the SIP port mapped by a call back request Call 1/2 Peer Name Name...
SPA9000 Field Reference Voice tab B Call 1/2 Decoder Codec used for voice calls Call 1/2 Type Direction of the call: Inbound or Outbound Call 1/2 Remote Hold Indicates whether ... registration on the line interface: Registered or Not Registered Last date and time the line was triggered by NAT SPA9000 Voice System Administration Guide 199 example 2672s Indicates whether you have new voicemail waiting: Yes or No Port number of the SIP port mapped by a call back request Call 1/2 Peer Name Name...
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If the caller does not respond to the refresh message, the SPA9000 ends this value is not zero, it auto-answers incoming calls and streams audio RTP packets to the caller. Otherwise, select no If this call ... System Administration Guide 245 The range is 0 to the caller is disabled). SPA9000 Field Reference Voice tab B Voice tab > FXS 1/2 page Mailbox Status section Message Waiting Indicates whether you have new voicemail waiting. Voice tab > FXS 1/2 page Streaming Audio Server (SAS) section SAS Enable SAS DLG Refresh Intvl To enable the use...
If the caller does not respond to the refresh message, the SPA9000 ends this value is not zero, it auto-answers incoming calls and streams audio RTP packets to the caller. Otherwise, select no If this call ... System Administration Guide 245 The range is 0 to the caller is disabled). SPA9000 Field Reference Voice tab B Voice tab > FXS 1/2 page Mailbox Status section Message Waiting Indicates whether you have new voicemail waiting. Voice tab > FXS 1/2 page Streaming Audio Server (SAS) section SAS Enable SAS DLG Refresh Intvl To enable the use...
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... server name. (Using multiple DNS A record per server name does not allow the notion of old messages in the list. Recommended: 30 SPA9000 Voice System Administration Guide 258 In normal mode, this line interface. old = number of priority and so all hosts are considered at the...useful only if the primary and backup proxy server list is automatically updated when the SPA9000 receives voicemail status notification from the highest priority proxy (or outbound proxy) servers after a fail over to the SPA9000 via DNS SRV record lookup on that name. The status is provided to a ...
... server name. (Using multiple DNS A record per server name does not allow the notion of old messages in the list. Recommended: 30 SPA9000 Voice System Administration Guide 258 In normal mode, this line interface. old = number of priority and so all hosts are considered at the...useful only if the primary and backup proxy server list is automatically updated when the SPA9000 receives voicemail status notification from the highest priority proxy (or outbound proxy) servers after a fail over to the SPA9000 via DNS SRV record lookup on that name. The status is provided to a ...