Cisco SPA525G Support Question
Cisco SPA525G Support Question
Find answers below for this question about Cisco SPA525G - Small Business Pro IP Phone VoIP.Need a Cisco SPA525G manual? We have 2 online manuals for this item!
Question posted by susblack on February 26th, 2013
Main Line Voicemails
We made a voicemail for our main number and we need to ad another person to it. How do you do that?
Current Answers
Related Cisco SPA525G Manual Pages
User Manual - Page 4
...
18
Using a Headset with Your IP Phone
20
Switching Between the Handset/Headset/Speakerphone During a Call 21
Chapter 2: Installing Your Phone
22
Before You Begin
23
Connecting the Handset
23
(Optional) Attaching the Desk Stand
25
(Optional) Mounting the Phone to the Wall
26
Connecting Your Phone's Power
28
Cisco Small Business IP Phone SPA 525G/G2 (SIP) User...
User Manual - Page 6
...a Call
48
Placing a Three-Way Conference Call
50
Using the Phone Directories
50
Using Your Personal Address Book
51
Adding a New Contact
52
Copying a Contact
52
Searching for a Contact... Call History List Number to Your Directory
56
Setting or Changing a Phone Password
56
Logging In and Logging Out of Your Phone
57
Accessing Voicemail
58
Cisco Small Business IP Phone SPA 525G/G2 ...
User Manual - Page 7
...on Unused Line Buttons
64
Creating Numerical Speed Dials
64
Using the Cisco SPA 525G2 With Your Bluetooth-Enabled
Mobile Phone
65
...Phone
78
Creating the Playlist
78
Playing Songs
79
Changing the Left and Right Channel for Stereo Headsets
80
Using the Paging Feature
81
Paging Another Phone
81
Paging a Group of Phones
81
Configuring Auto Answer
81
Cisco Small Business IP Phone...
User Manual - Page 8
... Accessing News
Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information
Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status
Viewing the Wireless ... 92
92 93
94
95 95 96 97 98 98 99 99 100
Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide
5
User Manual - Page 10
..., depending on the type of your Cisco SPA 525G or Cisco SPA 525G2 IP phone. (Where features apply to both phones in this document, the phone is referred to as the Cisco SPA 9000 Voice System or a BroadSoft or Asterisk system.
Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)
7 This document describes using the...
User Manual - Page 13
Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)
10 Phone Components
Figure 1 Cisco SPA 525G/525G2 Phone Components
Table 1 IP Phone Components
#
Phone Feature
Description
1
Handset
Pick up to identify the parts of your phone.
Getting Started
Understanding Your Phone's Lines and Buttons
1
Understanding Your Phone's Lines and Buttons
Use the following graphic and ...
User Manual - Page 14
... Select button Press this button to select the option or menu that the phone has no network connectivity. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)
11 Getting Started
Understanding Your Phone's Lines and Buttons
1
Table 1 IP Phone Components
#
Phone Feature
Description
4
LCD Screen
Your phone may vary, but typically displays:
• Date and time •...
User Manual - Page 15
...Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)
12 to lower the volume of these softkey buttons on your phone, such as buttons that provide a speed dial to turn the speaker on the phone screen or menu that is on hook).
14 Headset button
Press to a company number...
Understanding Your Phone's Lines and Buttons
1
Table 1 IP Phone Components
#
Phone Feature
Description
...
User Manual - Page 16
... Your Personal Address Book," on page 44. EditDial
Edits a number before dialing. Forward
Forwards calls coming to the wireless network or Bluetooth device). See "Forwarding Calls," on page 51. See "Performing an Unattended (Blind) Transfer," on page 43. See "Viewing and Returning Missed Calls," on page 42. DND
Do Not Disturb; Cisco Small Business IP Phone...
User Manual - Page 17
..." number.
Next
Moves to update information (such as a song or a ringtone. Paste
Pastes the item you unpark it, or the caller disconnects. Play
Plays a selected item such as weather). Redial
Brings up (answer) a call on page 65. Refresh
Refreshes the screen.
Join
Connects a conference call . Option
Enters a sub-menu.
Cisco Small Business IP Phone SPA...
User Manual - Page 26
... 500S Attendant Console that works with a phone symbol.
CAUTION Do not plug a telephone line cord into the back of the phone base in the slot marked with the Cisco SPA 525G/525G2.
Connecting the Handset
STEP 1 Find the longer end of the handset (not shown). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP...
User Manual - Page 61
... to dial for example, if your phone. STEP 6 Press Save. STEP 5 Enter the number to User Preferences and press Select. STEP 3 Scroll to change the number for your voicemail (for voicemail. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)
58 Your phone administrator should configure your phone with the correct voicemail number so that pressing the Messages button...
Administration Guide - Page 51
... Login and advanced. STEP 3 Click the User tab.
The phone reboots. SPA525G:
STEP 1 Log in to two lines of the voice mail server. In the Text Logo field, enter logo text as follows:
• Up to the web administration interface. Customizing Cisco SPA and Wireless IP Phones
Configuring Phone Information and Display Settings
STEP 5 Enter the...
Administration Guide - Page 63
... missed call logging per extension. STEP 5 Click Submit All Changes.
Cisco SPA and Wireless IP Phone Administration Guide
61 NOTE This feature can display a notification that a call logging for the monitored line. Enabling the Missed Call Shortcut
The IP phones can also be configured from the User tab, under DND Serv, choose yes. STEP 3 Click...
Administration Guide - Page 70
... 4 Click Load Source File. Select the wav file and click Open.
For instructions, see the Cisco Small Business Pro SPA525G User Guide (SIP), located on a USB memory device. 4
Customizing Cisco SPA and Wireless IP Phones
Configuring Phone Features
STEP 4 Under Ring Tone, in one or more of the ten ring tone fields, enter the following restrictions:
•...
Administration Guide - Page 138
... in the configuration profile, this type of a valid XML profile:
some secret Yes
136
Cisco SPA and Wireless IP Phone Administration Guide The following format, then press the Resync soft button. 7
Provisioning Basics
IP Phone Configuration Profiles
SPA525G
STEP 1 Press the Setup button.
To protect confidential information contained in two formats:
• Open (XML-style...
Administration Guide - Page 177
... phone. NOTE: The SPA962 phone must be running Release 5.1.12 or later. (All releases for the SPA525G are supported.) Also, CTI must be enabled on the phone for an attached SPA932 to properly monitor the IP phone's line status... the 32 Button Attendant Console for the SPA962 IP Phone Quick Installation Guide or the Cisco Small Business Pro SPA525G User Guide (SIP), available on page 89.
Administration Guide - Page 276
... the method of wireless setup:
• Wi-Fi Profile-Create a wireless profile by default.
274 Includes a wireless profile for the phone. SPA and Wireless IP Phone Field Reference
SPA525G-Specific Tabs
B
Parameter Type Line Station
Description
Displays the function enabled for each key (1-32) on the SPA932 unit. Displays the subscribe URI configured for each...
Administration Guide - Page 277
... phone. See Upgrading Firmware, page 20. Call History
Displays the call history from the drop-down list:
• All Calls • Received Calls • Placed Calls • Missed Calls
Speed Dials
See Speed Dial, page 267. Firmware Upgrade
Used to upgrade the firmware for the phone.
For more information, see the Cisco Small Business Pro IP Phone SPA525G...
Administration Guide - Page 280
...installation, configuration, and use of the Cisco Small Business Pro IP Phone SPA525G for SIP call control systems.
Cisco Unified Communications Manager Express for Cisco Unified IP Phone SPA525G User Guide
For VARs and end phone users, describes the installation, configuration, and use of the Cisco Small Business Pro IP Phone SPA525G for Cisco Unified Communications call control systems.
Cisco...
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