Administration Guide
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Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the...
Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the...
Administration Guide
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... Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and Firmware Launch a Firmware Update by using a Browser Command Launch a Profile...
... Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and Firmware Launch a Firmware Update by using a Browser Command Launch a Profile...
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This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones. 1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones. 1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
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... using any administration features. Getting Started Updating Firmware 1 Updating Firmware Phones should be updated to update your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be updated. Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download the latest phone firmware configuration utility from the related product page on Cisco.com to be on the same subnetwork...
... using any administration features. Getting Started Updating Firmware 1 Updating Firmware Phones should be updated to update your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be updated. Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download the latest phone firmware configuration utility from the related product page on Cisco.com to be on the same subnetwork...
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...is displayed under Software Version. The firmware version is recited. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. STEP 2 Scroll to Product Info and press Select. Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the ...menu is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 Getting Started Updating Firmware 1 Determining the Firmware Version To determine the current firmware version: Cisco SPA301G STEP 1 Quickly press the ...
...is displayed under Software Version. The firmware version is recited. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. STEP 2 Scroll to Product Info and press Select. Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the ...menu is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 Getting Started Updating Firmware 1 Determining the Firmware Version To determine the current firmware version: Cisco SPA301G STEP 1 Quickly press the ...
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...In the Home window, press Select and navigate to Network and press Select. The IP Address is recited. Cisco SPA500 Series STEP 1 Press the Setup button. STEP 2 Scroll to Settings. Cisco SPA501G STEP 1 Press the Setup button. STEP 2 Press Select and navigate to enter the IVR menu. STEP...: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times to Phone Info. The IVR configuration menu is assigned by a DHCP server, so the phone must know the IP address of the phone you are upgrading. STEP 3 Scroll to the subnetwork. Getting Started Updating Firmware 1...
...In the Home window, press Select and navigate to Network and press Select. The IP Address is recited. Cisco SPA500 Series STEP 1 Press the Setup button. STEP 2 Scroll to Settings. Cisco SPA501G STEP 1 Press the Setup button. STEP 2 Press Select and navigate to enter the IVR menu. STEP...: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times to Phone Info. The IVR configuration menu is assigned by a DHCP server, so the phone must know the IP address of the phone you are upgrading. STEP 3 Scroll to the subnetwork. Getting Started Updating Firmware 1...
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... computer must be on the page to the configuration utility for the firmware update. STEP 4 Follow the on-screen directions. STEP 3 Click Firmware Upgrade Window. Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your browser to the same subnetwork...
... computer must be on the page to the configuration utility for the firmware update. STEP 4 Follow the on-screen directions. STEP 3 Click Firmware Upgrade Window. Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your browser to the same subnetwork...
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...names cannot be independently password protected. The phone is refreshed, displaying the administration parameters. Understanding Administrator and User Views The Cisco IP phone firmware provides specific privileges for it does not yet exist, the screen is rebooted and the changes are applied. The Administrator ... for login to either the Administrator or the User accounts. STEP 5 Press Select to save this session and return to update the configuration profile. The configuration parameters available to the User account are configurable in the phone web user interface to the ...
...names cannot be independently password protected. The phone is refreshed, displaying the administration parameters. Understanding Administrator and User Views The Cisco IP phone firmware provides specific privileges for it does not yet exist, the screen is rebooted and the changes are applied. The Administrator ... for login to either the Administrator or the User accounts. STEP 5 Press Select to save this session and return to update the configuration profile. The configuration parameters available to the User account are configurable in the phone web user interface to the ...
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... Preprovisioning • Using HTTPS • Manually Provisioning a Phone from the Keypad • Updating Profiles and Firmware • Configuring a Custom Certificate Authority • General Purpose Parameters Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 154 The Cisco IP phones support 256-bit symmetric key encryption to secure the XML content...
... Preprovisioning • Using HTTPS • Manually Provisioning a Phone from the Keypad • Updating Profiles and Firmware • Configuring a Custom Certificate Authority • General Purpose Parameters Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 154 The Cisco IP phones support 256-bit symmetric key encryption to secure the XML content...
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... DTMF/ETSI DTMF With PR/ETSI DTMF After Ring/ETSI FSK/ETSI FSK With PR(UK) FXS_Port_Power_Limit "3" ; # options: 1/2/3/4/5/6/7/8 Protect_IVR_FactoryReset "No" ; Updating Profiles and Firmware Cisco IP phones support secure remote provisioning (configuration) and firmware upgrades. If intermediate upgrades are generated by using SSL functionality. Detect_ABCD "Yes" ; General purpose parameters manage the provisioning process. An...
... DTMF/ETSI DTMF With PR/ETSI DTMF After Ring/ETSI FSK/ETSI FSK With PR(UK) FXS_Port_Power_Limit "3" ; # options: 1/2/3/4/5/6/7/8 Protect_IVR_FactoryReset "No" ; Updating Profiles and Firmware Cisco IP phones support secure remote provisioning (configuration) and firmware upgrades. If intermediate upgrades are generated by using SSL functionality. Detect_ABCD "Yes" ; General purpose parameters manage the provisioning process. An...
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Provisioning Updating Profiles and Firmware 6 Allow and Configure Profile Updates The profile updates can be allowed at the same time, the phone triggers the resync up to ten minutes after each unit sends a resync request to the ... parameter is provisioned, the Resync Periodic parameter is empty or zero, the device does not resync periodically. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 162 To configure a profile update: STEP 1 Click Admin Login > advanced > Voice > Provisioning. Resync At Random Delay To avoid flooding the server ...
Provisioning Updating Profiles and Firmware 6 Allow and Configure Profile Updates The profile updates can be allowed at the same time, the phone triggers the resync up to ten minutes after each unit sends a resync request to the ... parameter is provisioned, the Resync Periodic parameter is empty or zero, the device does not resync periodically. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 162 To configure a profile update: STEP 1 Click Admin Login > advanced > Voice > Provisioning. Resync At Random Delay To avoid flooding the server ...
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...a resync is initiated as a successful resync. When it waits no , the device accepts a file-not-found response from the server. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 163 A resync might cause configuration parameter values to true, a ...resync operation is due, the IP Telephony device delays the resync procedure until the line becomes idle. Provisioning Updating Profiles and Firmware 6 Parameter Resync Error Retry Delay Forced Resync Delay Resync From SIP Resync After Upgrade Attempt Resync Trigger 1 Resync Trigger 2...
...a resync is initiated as a successful resync. When it waits no , the device accepts a file-not-found response from the server. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 163 A resync might cause configuration parameter values to true, a ...resync operation is due, the IP Telephony device delays the resync procedure until the line becomes idle. Provisioning Updating Profiles and Firmware 6 Parameter Resync Error Retry Delay Forced Resync Delay Resync From SIP Resync After Upgrade Attempt Resync Trigger 1 Resync Trigger 2...
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... can retrieve multiple files, potentially managed by commas, used to retrieve firmware and profiles. Transport Protocol The transport protocol used to retrieve firmware and profiles. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 164 Provisioning Updating Profiles and Firmware 6 Parameter Description Profile Rule Profile Rule B Profile Rule C Profile Rule D Remote...
... can retrieve multiple files, potentially managed by commas, used to retrieve firmware and profiles. Transport Protocol The transport protocol used to retrieve firmware and profiles. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 164 Provisioning Updating Profiles and Firmware 6 Parameter Description Profile Rule Profile Rule B Profile Rule C Profile Rule D Remote...
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... number during an upgrade or downgrade. The default is 3600 seconds. To configure a firmware update: STEP 1 Click Admin Login > advanced > Voice > Provisioning. Syslog message issued at specified intervals. Requesting upgrade $SCHEME://$SERVIP:$PORT$PATH Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 165 Security is (empty). STEP 2 Under...
... number during an upgrade or downgrade. The default is 3600 seconds. To configure a firmware update: STEP 1 Click Admin Login > advanced > Voice > Provisioning. Syslog message issued at specified intervals. Requesting upgrade $SCHEME://$SERVIP:$PORT$PATH Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 165 Security is (empty). STEP 2 Under...
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... -- Launch a Firmware Update by using a Browser Command An upgrade command entered into the browser address bar can be used . The update is attempted automatically after the call is not used to : - 69 for TFTP - 80 for HTTP - 443 for the Cisco WIP310.) Cisco Small Business SPA300... Series, SPA500 Series, and WIP310 IP Phone Administration Guide 166 To update the phone firmware, enter this command: http://phone-ip-address/admin/upgrade?protocol://servername[:port]]/firmware-path • protocol defaults to TFTP. ...
... -- Launch a Firmware Update by using a Browser Command An upgrade command entered into the browser address bar can be used . The update is attempted automatically after the call is not used to : - 69 for TFTP - 80 for HTTP - 443 for the Cisco WIP310.) Cisco Small Business SPA300... Series, SPA500 Series, and WIP310 IP Phone Administration Guide 166 To update the phone firmware, enter this command: http://phone-ip-address/admin/upgrade?protocol://servername[:port]]/firmware-path • protocol defaults to TFTP. ...
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...when it is complete. To update the phone profile, enter this command: http://phone-ip-addr/admin/resync?protocol://servername[:port]/profile-pathname • phone-ip-addr is the IP address of the phone. • Parameter following resync? Cisco Small Business SPA300 Series, SPA500... for example, http://192.168.2.217admin/resync?tftp:// 192.168.2.251/spaconf.cfg). Provisioning Updating Profiles and Firmware 6 Launch a Profile Update by using a Browser Command Cisco SPA IP phones can remotely reboot a Cisco IP phone by using a Browser Command You can synchronize to the path for the new...
...when it is complete. To update the phone profile, enter this command: http://phone-ip-addr/admin/resync?protocol://servername[:port]/profile-pathname • phone-ip-addr is the IP address of the phone. • Parameter following resync? Cisco Small Business SPA300 Series, SPA500... for example, http://192.168.2.217admin/resync?tftp:// 192.168.2.251/spaconf.cfg). Provisioning Updating Profiles and Firmware 6 Launch a Profile Update by using a Browser Command Cisco SPA IP phones can remotely reboot a Cisco IP phone by using a Browser Command You can synchronize to the path for the new...
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... Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 169 The ACS enables bulk configuration changes and firmware updates for macro expansion within an integrated framework. Cisco IP phones can be managed by using the protocols and standards defined in provisioning and upgrade rules. The protocol allows the automatic configuration of...
... Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 169 The ACS enables bulk configuration changes and firmware updates for macro expansion within an integrated framework. Cisco IP phones can be managed by using the protocols and standards defined in provisioning and upgrade rules. The protocol allows the automatic configuration of...
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...-Specific Tabs A Personal Address Book Address book for the Cisco SPA525G or Cisco SPA525G2. Firmware Upgrade Used to upgrade the firmware for the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 321 See Updating Firmware. To change the information displayed, select the type of call history for the phone. Call History...
...-Specific Tabs A Personal Address Book Address book for the Cisco SPA525G or Cisco SPA525G2. Firmware Upgrade Used to upgrade the firmware for the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 321 See Updating Firmware. To change the information displayed, select the type of call history for the phone. Call History...