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Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating ...Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing Phone ...
Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating ...Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing Phone ...
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... Authorizing Secure Calls with a Mini-certification Secure Call Indication Tone Configuring Voice Codecs Configuring Domain and Internet Settings Configuring Restricted Access Domains Configuring DHCP, Static IP, or PPPoE Connection Type Configuring Power Settings Setting Optional Network Servers Configuring VLAN Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132...
... Authorizing Secure Calls with a Mini-certification Secure Call Indication Tone Configuring Voice Codecs Configuring Domain and Internet Settings Configuring Restricted Access Domains Configuring DHCP, Static IP, or PPPoE Connection Type Configuring Power Settings Setting Optional Network Servers Configuring VLAN Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132...
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... Connection Type and Static IP Settings Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only) PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only) Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227 229...
... Connection Type and Static IP Settings Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only) PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only) Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227 229...
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...are connected through any Internet Telephony Service Provider (ITSP) that is designed for small businesses. With the optional Cisco SPA400, the Cisco SPA9000 Voice System can subscribe to ITSP services to take advantage of these systems is not described in ... while integrating with existing desktop applications, such as calendar, e-mail, and customer relationship management (CRM) programs. The Cisco SPA300 Series and Cisco SPA500 Series IP phones can be configured to a Cisco UC320W. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 The...
...are connected through any Internet Telephony Service Provider (ITSP) that is designed for small businesses. With the optional Cisco SPA400, the Cisco SPA9000 Voice System can subscribe to ITSP services to take advantage of these systems is not described in ... while integrating with existing desktop applications, such as calendar, e-mail, and customer relationship management (CRM) programs. The Cisco SPA300 Series and Cisco SPA500 Series IP phones can be configured to a Cisco UC320W. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 The...
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Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup button. The firmware version is displayed. STEP 2 Scroll to enter the IVR menu. STEP 2 Enter 150#. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. Cisco WIP310 STEP 1 In the Home screen, press Options... Select. STEP 3 Select Product Information. The firmware version is announced. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 The IVR configuration menu is recited. STEP 2 Scroll to Software Version.
Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup button. The firmware version is displayed. STEP 2 Scroll to enter the IVR menu. STEP 2 Enter 150#. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. Cisco WIP310 STEP 1 In the Home screen, press Options... Select. STEP 3 Select Product Information. The firmware version is announced. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 The IVR configuration menu is recited. STEP 2 Scroll to Software Version.
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... STEP 2 To display the Web Server Writable option, select Settings > Security Configuration > Web Server Writable. Cisco SPA303, Cisco SPA500 Series To allow or disallow from the phone viewing of the Web Access Enabled parameter. If the edit option still does not display, it might have disabled... the phone option to set the parameter. STEP 4 Press ...
... STEP 2 To display the Web Server Writable option, select Settings > Security Configuration > Web Server Writable. Cisco SPA303, Cisco SPA500 Series To allow or disallow from the phone viewing of the Web Access Enabled parameter. If the edit option still does not display, it might have disabled... the phone option to set the parameter. STEP 4 Press ...
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... To save the configuration, press 1; Getting Started Using the Web-Based Configuration Utility 1 STEP 5 To save your change, press Set. to make the phone web user interface viewable or writable. Cisco SPA501G To allow or ...disallow from the phone viewing of the Web Server parameter, press the Right Arrow key to choose Settings. Your system administrator might have disabled the phone option to exit, press *. Cisco...
... To save the configuration, press 1; Getting Started Using the Web-Based Configuration Utility 1 STEP 5 To save your change, press Set. to make the phone web user interface viewable or writable. Cisco SPA501G To allow or ...disallow from the phone viewing of the Web Server parameter, press the Right Arrow key to choose Settings. Your system administrator might have disabled the phone option to exit, press *. Cisco...
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... WIP310 IP Phone Administration Guide 23 For more information on provisioning, see the Cisco Small Business IP Telephony Devices Provisioning Guide on the phone web user interface. Accessing Administrative Options To access administrative options, either: • Log in to the configuration utility, then click Admin Login. • Enter the IP address of setting parameters...
... WIP310 IP Phone Administration Guide 23 For more information on provisioning, see the Cisco Small Business IP Telephony Devices Provisioning Guide on the phone web user interface. Accessing Administrative Options To access administrative options, either: • Log in to the configuration utility, then click Admin Login. • Enter the IP address of setting parameters...
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...2011 10:20:06) Using IVR on IP Phones Without Screens The Cisco SPA301 and Cisco SPA501G provides an IVR menu to the sequence displayed on the phone web user interface. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration ...configuration tasks and obtain information about the phone. To access the IVR menu: • Cisco SPA301: Press the asterisk (*) four times. Each field displays the reason for the reboot. On the Reboot History Page, the reboot entries are displayed in Reboot Reason 1. Enter the number of the option and press #. • Cisco SPA501G...
...2011 10:20:06) Using IVR on IP Phones Without Screens The Cisco SPA301 and Cisco SPA501G provides an IVR menu to the sequence displayed on the phone web user interface. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration ...configuration tasks and obtain information about the phone. To access the IVR menu: • Cisco SPA301: Press the asterisk (*) four times. Each field displays the reason for the reboot. On the Reboot History Page, the reboot entries are displayed in Reboot Reason 1. Enter the number of the option and press #. • Cisco SPA501G...
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...160 170 180 220 221 73738 Option Indicates that you chose to reset, hang up to exit and begin the restore process. Recites the gateway address. Recites the phone software version. to the factory default software and settings. Cisco Small Business SPA300 Series, SPA500 ...Series, and WIP310 IP Phone Administration Guide 28 Getting Started Using IVR on which the web server listens. The following table lists the IVR options that Dynamic Host Configuration Protocol (DHCP) is enabled. Restores...
...160 170 180 220 221 73738 Option Indicates that you chose to reset, hang up to exit and begin the restore process. Recites the gateway address. Recites the phone software version. to the factory default software and settings. Cisco Small Business SPA300 Series, SPA500 ...Series, and WIP310 IP Phone Administration Guide 28 Getting Started Using IVR on which the web server listens. The following table lists the IVR options that Dynamic Host Configuration Protocol (DHCP) is enabled. Restores...
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..., you receive an error message. Enable or disable the web-based configuration utility. to exit. Getting Started Using IVR on IP Phones Without Screens 1 Number 87778 (Cisco SPA501G) 732668 111 121 131 161 181 7932 Option Restore the phone user settings to the default. (Clears all user ...settings such as speed dials.) Enter 1 to confirm, or * to exit, press *. Reboot the phone. Enter the IP address (use this option; Enter the address ...
..., you receive an error message. Enable or disable the web-based configuration utility. to exit. Getting Started Using IVR on IP Phones Without Screens 1 Number 87778 (Cisco SPA501G) 732668 111 121 131 161 181 7932 Option Restore the phone user settings to the default. (Clears all user ...settings such as speed dials.) Enter 1 to confirm, or * to exit, press *. Reboot the phone. Enter the IP address (use this option; Enter the address ...
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..., or 64 kbps digitized voice transmission at one to re-enter, press 3; Press 1 to enable or 0 to exit, press *. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 30 Supported Codecs The table shows the codecs (voice compression algorithms)... and 5 is supported only for 32 kbps on the configuration utility. to disable, then press #. The Mean Opinion Score (MOS) measures the voice quality by Cisco SPA IP phones. Getting Started Ensuring Voice Quality 1 Number 723646 Option Enable or disables access to the administrative (admin) login...
..., or 64 kbps digitized voice transmission at one to re-enter, press 3; Press 1 to enable or 0 to exit, press *. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 30 Supported Codecs The table shows the codecs (voice compression algorithms)... and 5 is supported only for 32 kbps on the configuration utility. to disable, then press #. The Mean Opinion Score (MOS) measures the voice quality by Cisco SPA IP phones. Getting Started Ensuring Voice Quality 1 Number 723646 Option Enable or disables access to the administrative (admin) login...
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... line. For example, Bob and Chris share the extension 401. Adam and Bob are shown on the status of the Cisco SPA9000). The Cisco SPA525G or Cisco SPA525G2 support the private hold two calls. STEP 12 Click Submit All Changes. The default is dropped from taking over the... address of seconds before the SIP subscription expires. STEP 10 (Optional) In the Phone tab, under Miscellaneous Line Key Settings, configure SCA Barge-In Enable. STEP 11 (Optional) In the Phone tab, under Miscellaneous Line Key Settings, configure line mapping. Choose no to set the message waiting indicator to...
... line. For example, Bob and Chris share the extension 401. Adam and Bob are shown on the status of the Cisco SPA9000). The Cisco SPA525G or Cisco SPA525G2 support the private hold two calls. STEP 12 Click Submit All Changes. The default is dropped from taking over the... address of seconds before the SIP subscription expires. STEP 10 (Optional) In the Phone tab, under Miscellaneous Line Key Settings, configure SCA Barge-In Enable. STEP 11 (Optional) In the Phone tab, under Miscellaneous Line Key Settings, configure line mapping. Choose no to set the message waiting indicator to...
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...Cisco SPA501G and Cisco SPA301 phones. When you increase the number of Calls Cisco SPA303, SPA502G, 10 SPA504G Cisco_SPA508G 16 Cisco SPA509G 24 Cisco SPA512G and 10 Cisco SPA514G Cisco SPA525G or 10 Cisco SPA525G2 Cisco... Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 40 Table 1 Maximum Number of Allowed Calls Per Phone Phone Maximum Number of calls per line button. Configuring Lines Configuring a Line Key 2 Configuring...option is ...
...Cisco SPA501G and Cisco SPA301 phones. When you increase the number of Calls Cisco SPA303, SPA502G, 10 SPA504G Cisco_SPA508G 16 Cisco SPA509G 24 Cisco SPA512G and 10 Cisco SPA514G Cisco SPA525G or 10 Cisco SPA525G2 Cisco... Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 40 Table 1 Maximum Number of Allowed Calls Per Phone Phone Maximum Number of calls per line button. Configuring Lines Configuring a Line Key 2 Configuring...option is ...
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... Voice > Phone STEP 2 Under General, enter the Voice Mail Number. The phone reboots. Configuring Voice Mail This configures the internal or external phone number or URL for Each Extension (Using a Cisco SPA400) To configure internal voice mail, navigate to Admin Login > advanced > Voice > Ext n. For example,...Submit All Changes. the expiration time in the corporate directory. Configuring Internal Voice Mail for the the voice mail system. This name displays in seconds, of a subscription to a voice mail server. STEP 3 (Optional) Enter the Voice Mail Subscribe Interval; Under General, enter the...
... Voice > Phone STEP 2 Under General, enter the Voice Mail Number. The phone reboots. Configuring Voice Mail This configures the internal or external phone number or URL for Each Extension (Using a Cisco SPA400) To configure internal voice mail, navigate to Admin Login > advanced > Voice > Ext n. For example,...Submit All Changes. the expiration time in the corporate directory. Configuring Internal Voice Mail for the the voice mail system. This name displays in seconds, of a subscription to a voice mail server. STEP 3 (Optional) Enter the Voice Mail Subscribe Interval; Under General, enter the...
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...dial to those two paging groups. listen=yes; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 59 A phone can be unique to the group. • listen: If the phone being configured is to phones configured as in the Phone > Multiple Paging Groups Parameters ... use the same port number. • name (optional): The name of this name, do not use different ports for and receives pages. • port: Port on which to work, as part of the phone that is configured with this example is reserved. Customizing Standard Features Enabling...
...dial to those two paging groups. listen=yes; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 59 A phone can be unique to the group. • listen: If the phone being configured is to phones configured as in the Phone > Multiple Paging Groups Parameters ... use the same port number. • name (optional): The name of this name, do not use different ports for and receives pages. • port: Port on which to work, as part of the phone that is configured with this example is reserved. Customizing Standard Features Enabling...
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...Click Submit All Changes. Under Call Feature Settings in the lower left , or on a Cisco WIP310 display a seeing message waiting notification, navigate to Admin Login > advanced > Voice > Ext_n. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 67 For example... in the mailbox. Configuring the Message Waiting Indicator You can configure the message waiting indicator (MWI) for example: psk1|1;option;redial;dir;cfwd;dnd;lcr;unpark;pickup; for separate extensions on the presence of your Cisco SPA300 Series or Cisco SPA500 Series IP phone...
...Click Submit All Changes. Under Call Feature Settings in the lower left , or on a Cisco WIP310 display a seeing message waiting notification, navigate to Admin Login > advanced > Voice > Ext_n. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 67 For example... in the mailbox. Configuring the Message Waiting Indicator You can configure the message waiting indicator (MWI) for example: psk1|1;option;redial;dir;cfwd;dnd;lcr;unpark;pickup; for separate extensions on the presence of your Cisco SPA300 Series or Cisco SPA500 Series IP phone...
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.... For ring tone User 1 and User 2, the cadence is optional. To remove the User 1 ring tone from the ring tone file header file. Configuring On-Demand Ring Tones (Cisco SPA525G or Cisco SPA525G2) The Cisco SPA525G or Cisco SPA525G2 support on -time equals to the duration of the ring tone...off-time equals to four seconds. On the IP phones, user-downloaded ring tones are not used. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 To configure: STEP 1 Click Admin Login > advanced > Voice > Phone. The total ring duration is case...
.... For ring tone User 1 and User 2, the cadence is optional. To remove the User 1 ring tone from the ring tone file header file. Configuring On-Demand Ring Tones (Cisco SPA525G or Cisco SPA525G2) The Cisco SPA525G or Cisco SPA525G2 support on -time equals to the duration of the ring tone...off-time equals to four seconds. On the IP phones, user-downloaded ring tones are not used. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 To configure: STEP 1 Click Admin Login > advanced > Voice > Phone. The total ring duration is case...
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...tone you want to preview the ring tone. STEP 2 Enter the IP address of the phone. Select the wav file and click Open. STEP 7 (Optional) Click Preview to delete. To create a ring tone and save it as a file. STEP 5 Enter a name for the ring tone. STEP ...OK. You choose the file name later. Click Options to change the start or end positions, or to a file: STEP 1 Open the Ring Tone Utility. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 71 Customizing Standard Features Configuring Ring Tones 3 STEP 5 Enter a name ...
...tone you want to preview the ring tone. STEP 2 Enter the IP address of the phone. Select the wav file and click Open. STEP 7 (Optional) Click Preview to delete. To create a ring tone and save it as a file. STEP 5 Enter a name for the ring tone. STEP ...OK. You choose the file name later. Click Options to change the start or end positions, or to a file: STEP 1 Open the Ring Tone Utility. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 71 Customizing Standard Features Configuring Ring Tones 3 STEP 5 Enter a name ...
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... U.S. STEP 3 Click Submit All Changes. The phone reboots. Customizing Standard Features Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) 3 Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) The Cisco SPA525G or Cisco SPA525G2 provides the option to display for weather information Temperature Unit (Fahrenheit or Celsius). customers only. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... U.S. STEP 3 Click Submit All Changes. The phone reboots. Customizing Standard Features Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) 3 Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) The Cisco SPA525G or Cisco SPA525G2 provides the option to display for weather information Temperature Unit (Fahrenheit or Celsius). customers only. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...