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Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 ...Without Screens 26 Ensuring Voice Quality 30 Supported Codecs 30 Bandwidth Requirements 31 Factors Affecting Voice Quality 32 SIP Publish Signaling Improvements 34 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 ...Without Screens 26 Ensuring Voice Quality 30 Supported Codecs 30 Bandwidth Requirements 31 Factors Affecting Voice Quality 32 SIP Publish Signaling Improvements 34 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
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... the User Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote Site Telephony (SRST) Support 100 RFC3311 Support...
... the User Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote Site Telephony (SRST) Support 100 RFC3311 Support...
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... Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP-ALG Router 125 NAT Mapping with a Static IP...
... Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP-ALG Router 125 NAT Mapping with a Static IP...
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... Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only) Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227 229 229 229 SIP Tab 230 SIP Parameters 230 SIP Timer Values (sec) 235 Response Status Code Handling 238 RTP Parameters...
... Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only) Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227 229 229 229 SIP Tab 230 SIP Parameters 230 SIP Timer Values (sec) 235 Response Status Code Handling 238 RTP Parameters...
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... Network Settings 294 SIP Settings 295 Call Feature Settings 299 Proxy and Registration 302 Subscriber Information 305 Audio Configuration 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio...
... Network Settings 294 SIP Settings 295 Call Feature Settings 299 Proxy and Registration 302 Subscriber Information 305 Audio Configuration 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio...
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..., SPA500 Series, and WIP310 IP Phone Administration Guide 13 The Cisco SPA300 Series or the Cisco SPA500 Series IP phones also support Smart Phone Control Protocol (SPCP). The Cisco SPA IP phones support Session Initiation Protocol (SIP). Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of...
..., SPA500 Series, and WIP310 IP Phone Administration Guide 13 The Cisco SPA300 Series or the Cisco SPA500 Series IP phones also support Smart Phone Control Protocol (SPCP). The Cisco SPA IP phones support Session Initiation Protocol (SIP). Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of...
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...voice, data, video, network security, and wireless communications capabilities while integrating with this document. Other SIP IP PBX Call Control Systems Cisco SPA IP phones are compatible with other SIP IP PBX call control systems, such as calendar, e-mail, and customer relationship management (CRM) ... Internet Telephony Service Provider (ITSP) that supports SIP. For more Cisco SPA IP phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 At minimum, the Cisco SPA9000 Voice System includes a Cisco IP PBX and one or more information, see...
...voice, data, video, network security, and wireless communications capabilities while integrating with this document. Other SIP IP PBX Call Control Systems Cisco SPA IP phones are compatible with other SIP IP PBX call control systems, such as calendar, e-mail, and customer relationship management (CRM) ... Internet Telephony Service Provider (ITSP) that supports SIP. For more Cisco SPA IP phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 At minimum, the Cisco SPA9000 Voice System includes a Cisco IP PBX and one or more information, see...
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... SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 There are several ways to update your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on the same subnetwork as a profile) includes parameters that includes firmware...the "Updating Profiles and Firmware" section on Cisco.com to the latest firmware before using the Cisco SPA IP phones with a Cisco SPA9000 Voice System, see the Cisco SPA9000 Voice System Setup Wizard User Guide for more information. Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download ...
... SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 There are several ways to update your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on the same subnetwork as a profile) includes parameters that includes firmware...the "Updating Profiles and Firmware" section on Cisco.com to the latest firmware before using the Cisco SPA IP phones with a Cisco SPA9000 Voice System, see the Cisco SPA9000 Voice System Setup Wizard User Guide for more information. Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download ...
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...phone extensions, including phone statistics and the registration status. Reason DHCP Failed Upgrade Provisioning SIP Triggered Link Down VLAN Changed RC User Triggered Software Req Description The reboot was the result of the Cisco SPA IP phones by a remote server. When the phone is reset to the ... the phone was changed. The reboot was triggered by clicking the Info tab. The list describes the reboot and refresh reasons (Cisco SPA300 Series and Cisco SPA500 Series IP phones). The warm reboot was triggered by using the IP phone screen or phone web user interface, or as...
...phone extensions, including phone statistics and the registration status. Reason DHCP Failed Upgrade Provisioning SIP Triggered Link Down VLAN Changed RC User Triggered Software Req Description The reboot was the result of the Cisco SPA IP phones by a remote server. When the phone is reset to the ... the phone was changed. The reboot was triggered by clicking the Info tab. The list describes the reboot and refresh reasons (Cisco SPA300 Series and Cisco SPA500 Series IP phones). The warm reboot was triggered by using the IP phone screen or phone web user interface, or as...
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The following is a list of the supported reboot/refresh reasons (Cisco SPA525G or Cisco SPA525G2): Reason Upgrade Provisioning SIP Triggered RC User Triggered Software Req System n IP Changed Description The reboot was triggered by a SIP request. The reboot was a result of an upgrade operation (regardless .... The reboot was triggered after the phone IP address was changed . The reboot was triggered as a result of synchronization. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 25 You can view the reboot history from the phone...
The following is a list of the supported reboot/refresh reasons (Cisco SPA525G or Cisco SPA525G2): Reason Upgrade Provisioning SIP Triggered RC User Triggered Software Req System n IP Changed Description The reboot was triggered by a SIP request. The reboot was a result of an upgrade operation (regardless .... The reboot was triggered after the phone IP address was changed . The reboot was triggered as a result of synchronization. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 25 You can view the reboot history from the phone...
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... reset, hang up to exit. Recites the gateway address. to communicate with the IP phone). Recites the IP multicast address (used by the Cisco SPA 9000 to re-enter, press 3; Enter 1 to confirm, or * to exit and begin the restore process. Recites the HTTP port... default software and settings. Recites the method of call control method and press #: • 0: SIP • 1: SPCP To save, press 1; If you can enter immediately after accessing the IVR system. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 28 Enter 1 to confirm...
... reset, hang up to exit. Recites the gateway address. to communicate with the IP phone). Recites the IP multicast address (used by the Cisco SPA 9000 to re-enter, press 3; Enter 1 to confirm, or * to exit and begin the restore process. Recites the HTTP port... default software and settings. Recites the method of call control method and press #: • 0: SIP • 1: SPCP To save, press 1; If you can enter immediately after accessing the IVR system. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 28 Enter 1 to confirm...
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...each call at 6.4 kbps. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 31 High complexity. Not supported on the Cisco SPA525G or Cisco SPA525G2 or Cisco WIP310 phones. We recommend using G.729 with both call is placed, a SIP re-invite message (approx)... is sent to switch the calls to the ISP. Cisco SPA IP phones support 3.8 the use G.723.1...
...each call at 6.4 kbps. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 31 High complexity. Not supported on the Cisco SPA525G or Cisco SPA525G2 or Cisco WIP310 phones. We recommend using G.729 with both call is placed, a SIP re-invite message (approx)... is sent to switch the calls to the ISP. Cisco SPA IP phones support 3.8 the use G.723.1...
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...should be coupled into the conversational audio signals because of 0 is a positive integer from 1-10 audio frames. SIP Publish Signaling Improvements The Cisco SPA IP phones resend the SIP PUBLISH messages with the voice quality report once per 5xx response with CNG so that the phone supports: 5xx... SIP Response 500 Server Internal Error 503 Service Unavailable Description An unexpected server condition prevents the fulfillment of the 5xx messages with at least 8 ms tail length to -end delay larger than 0 is a summary of request. Cisco SPA IP phones implement...
...should be coupled into the conversational audio signals because of 0 is a positive integer from 1-10 audio frames. SIP Publish Signaling Improvements The Cisco SPA IP phones resend the SIP PUBLISH messages with the voice quality report once per 5xx response with CNG so that the phone supports: 5xx... SIP Response 500 Server Internal Error 503 Service Unavailable Description An unexpected server condition prevents the fulfillment of the 5xx messages with at least 8 ms tail length to -end delay larger than 0 is a summary of request. Cisco SPA IP phones implement...
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... be performed on the IP phone screen. Choose no barge-in can hold ; If Chris has the SCA Barge-In Enable field on private lines (SIP). Configuring Lines Configuring a Line Key 2 STEP 6 In the Subscription Expires field, enter the number of the proxy server (for MetaSwitch and Broadsoft. ...example, Bob and Chris share the extension 401. Bob answers the call always causes the assigned LED to light only for all messages. The Cisco SPA525G or Cisco SPA525G2 support the private hold feature for example, the IP address of the following: • Vertical first-The next LED on a shared ...
... be performed on the IP phone screen. Choose no barge-in can hold ; If Chris has the SCA Barge-In Enable field on private lines (SIP). Configuring Lines Configuring a Line Key 2 STEP 6 In the Subscription Expires field, enter the number of the proxy server (for MetaSwitch and Broadsoft. ...example, Bob and Chris share the extension 401. Bob answers the call always causes the assigned LED to light only for all messages. The Cisco SPA525G or Cisco SPA525G2 support the private hold feature for example, the IP address of the following: • Vertical first-The next LED on a shared ...
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... the maximum numbers of calls per phone for each model. The default value is only supported when the phones are operating in SIP mode. Also, this feature is 2. Configuring Lines Configuring a Line Key 2 Configuring Call Appearance Per Line In the Phone tab...of calls per phone is not supported on the Cisco SPA501G and Cisco SPA301 phones. When you increase the number of Calls Cisco SPA303, SPA502G, 10 SPA504G Cisco_SPA508G 16 Cisco SPA509G 24 Cisco SPA512G and 10 Cisco SPA514G Cisco SPA525G or 10 Cisco SPA525G2 Cisco Small Business SPA300 Series, SPA500 Series, and ...
... the maximum numbers of calls per phone for each model. The default value is only supported when the phones are operating in SIP mode. Also, this feature is 2. Configuring Lines Configuring a Line Key 2 Configuring Call Appearance Per Line In the Phone tab...of calls per phone is not supported on the Cisco SPA501G and Cisco SPA301 phones. When you increase the number of Calls Cisco SPA303, SPA502G, 10 SPA504G Cisco_SPA508G 16 Cisco SPA509G 24 Cisco SPA512G and 10 Cisco SPA514G Cisco SPA525G or 10 Cisco SPA525G2 Cisco Small Business SPA300 Series, SPA500 Series, and ...
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...3 In the Back Light Timer field, enter the number of seconds of idle time that can be configured by the Cisco SPA9000 to 224.168.168.168:6061. (The Cisco SPA501G, can elapse before the back light turns off. STEP 3 Click Submit All Changes. Enter the IP address for use... with the Cisco SPA9000): STEP 1 Click Admin Login > advanced > Voice > SIP. Choices are none, G.711u, or G.711a. See the "Using IVR ...
...3 In the Back Light Timer field, enter the number of seconds of idle time that can be configured by the Cisco SPA9000 to 224.168.168.168:6061. (The Cisco SPA501G, can elapse before the back light turns off. STEP 3 Click Submit All Changes. Enter the IP address for use... with the Cisco SPA9000): STEP 1 Click Admin Login > advanced > Voice > SIP. Choices are none, G.711u, or G.711a. See the "Using IVR ...
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... Call and Caller ID Blocking Services To enable Anonymous Call and Caller ID Blocking navigate to 1. You can enable this with the SIP B parameter ("Configuring SIP" section on the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 55 Customizing Standard Features Enabling Call Features 3 Enabling Call Features...
... Call and Caller ID Blocking Services To enable Anonymous Call and Caller ID Blocking navigate to 1. You can enable this with the SIP B parameter ("Configuring SIP" section on the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 55 Customizing Standard Features Enabling Call Features 3 Enabling Call Features...
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...Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 70 STEP 4 Click Submit All Changes. For instructions, see the Cisco Small Business SPA525G and SPA525G2 SIP IP Phones User Guide, located on a USB memory device. STEP 3 Click Browse and navigate to the directory on your computer. ...You can create up to two ring tones from an MP3 audio file stored on Cisco.com. If the connection cannot be established, a...
...Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 70 STEP 4 Click Submit All Changes. For instructions, see the Cisco Small Business SPA525G and SPA525G2 SIP IP Phones User Guide, located on a USB memory device. STEP 3 Click Browse and navigate to the directory on your computer. ...You can create up to two ring tones from an MP3 audio file stored on Cisco.com. If the connection cannot be established, a...
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... proxy involvement, in length. STEP 2 Under Supplementary Services in the Text Message from 3rd Party field, choose yes to enable. Cisco WIP310 users can receive and display text messages by using SIP (RFC-3428). The message appears on Recv field, choose yes to facilitate call to enable. Service providers could use text...
... proxy involvement, in length. STEP 2 Under Supplementary Services in the Text Message from 3rd Party field, choose yes to enable. Cisco WIP310 users can receive and display text messages by using SIP (RFC-3428). The message appears on Recv field, choose yes to facilitate call to enable. Service providers could use text...
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... log on required). t-type When t=p, t is pressed. Can be made dialable. Customizing Standard Features Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 3 Parameter LDAP Display Attrs LDAP Number Mapping Description Enter the format of LDAP results display on phone ... the the retrieved number is used. For more information on LDAP, including troubleshooting information, see the Configuring LDAP Directory Search on SPA SIP IP Phones Application Note, available from the LDAP server. Only one number can be blank if not needed. For example, a=ipPhone, ...
... log on required). t-type When t=p, t is pressed. Can be made dialable. Customizing Standard Features Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 3 Parameter LDAP Display Attrs LDAP Number Mapping Description Enter the format of LDAP results display on phone ... the the retrieved number is used. For more information on LDAP, including troubleshooting information, see the Configuring LDAP Directory Search on SPA SIP IP Phones Application Note, available from the LDAP server. Only one number can be blank if not needed. For example, a=ipPhone, ...