Hardware Installation Guide
Page 1
Cisco 837 Router and SOHO 97 Router Hardware Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7814781= Text Part Number: 78-14781-02
Cisco 837 Router and SOHO 97 Router Hardware Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7814781= Text Part Number: 78-14781-02
Hardware Installation Guide
Page 3
...Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step,...Cisco and any other countries. CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are the property of their respective owners. All other trademarks mentioned in the United States and certain other company. (0502R) Cisco 837 Router and SOHO 97 Router...
...Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step,...Cisco and any other countries. CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are the property of their respective owners. All other trademarks mentioned in the United States and certain other company. (0502R) Cisco 837 Router and SOHO 97 Router...
Hardware Installation Guide
Page 5
... Security Problems in Cisco Products xiv Obtaining Technical Assistance xv Cisco Technical Support Website xv Submitting a Service Request xvi Definitions of Service Request Severity xvii Obtaining Additional Publications and Information xvii Product Overview 1-1 Features 1-2 Router Overview 1-3 Front Panels 1-4 Back Panel 1-5 LED Functions 1-6 Installation 2-1 Preparing for Installation 2-2 Safety 2-2 78-14781-02 Cisco 837 Router and SOHO 97...
... Security Problems in Cisco Products xiv Obtaining Technical Assistance xv Cisco Technical Support Website xv Submitting a Service Request xvi Definitions of Service Request Severity xvii Obtaining Additional Publications and Information xvii Product Overview 1-1 Features 1-2 Router Overview 1-3 Front Panels 1-4 Back Panel 1-5 LED Functions 1-6 Installation 2-1 Preparing for Installation 2-2 Safety 2-2 78-14781-02 Cisco 837 Router and SOHO 97...
Hardware Installation Guide
Page 6
... Check Links 2-20 Configuring the Router 2-20 Checking the PC Configuration 2-20 Using Cisco Router Web Setup to Configure the Router 2-21 Troubleshooting 3-1 Before You Call Your Cisco Reseller 3-1 Problems During First Startup 3-2 Problems After Router Is Running 3-3 Specifications and Cables A-1 System Specifications A-1 Port Connector Pinouts A-2 Cabling Specifications A-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide vi 78...
... Check Links 2-20 Configuring the Router 2-20 Checking the PC Configuration 2-20 Using Cisco Router Web Setup to Configure the Router 2-21 Troubleshooting 3-1 Before You Call Your Cisco Reseller 3-1 Problems During First Startup 3-2 Problems After Router Is Running 3-3 Specifications and Cables A-1 System Specifications A-1 Port Connector Pinouts A-2 Cabling Specifications A-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide vi 78...
Hardware Installation Guide
Page 7
INDEX Ethernet Cable Specifications A-4 Maximum Cable Distances A-4 Contents 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide vii
INDEX Ethernet Cable Specifications A-4 Maximum Cable Distances A-4 Contents 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide vii
Hardware Installation Guide
Page 8
Contents Cisco 837 Router and SOHO 97 Router Hardware Installation Guide viii 78-14781-02
Contents Cisco 837 Router and SOHO 97 Router Hardware Installation Guide viii 78-14781-02
Hardware Installation Guide
Page 9
... as quickly as follows: • Chapter 1, "Product Overview"-Describes the Cisco 837 and SOHO 97 routers and their features. • Chapter 2, "Installation"-Provides information on preinstallation, mounting, connecting, and configuring of the router, and verification of router connections. • Chapter 3, "Troubleshooting"-Describes problems with the router and how to identify and solve them. • Appendix A, "Specifications...
... as quickly as follows: • Chapter 1, "Product Overview"-Describes the Cisco 837 and SOHO 97 routers and their features. • Chapter 2, "Installation"-Provides information on preinstallation, mounting, connecting, and configuring of the router, and verification of router connections. • Chapter 3, "Troubleshooting"-Describes problems with the router and how to identify and solve them. • Appendix A, "Specifications...
Hardware Installation Guide
Page 10
... corporels. Before you might do something that could result in equipment damage or loss of the hazards involved with electrical circuitry and be careful. Cisco 837 Router and SOHO 97 Router Hardware Installation Guide x 78-14781-02 Preface Conventions This section describes the conventions used in this situation, you work on any equipment, be...
... corporels. Before you might do something that could result in equipment damage or loss of the hazards involved with electrical circuitry and be careful. Cisco 837 Router and SOHO 97 Router Hardware Installation Guide x 78-14781-02 Preface Conventions This section describes the conventions used in this situation, you work on any equipment, be...
Hardware Installation Guide
Page 12
...: http://www.cisco.com You can access international Cisco websites at this Cisco 837 Routers and SOHO 97 Hardware Installation Guide, the documentation for the Cisco 837 and SOHO 97 routers includes the following: • Cisco 837 Router and SOHO 97 Router Cabling and Setup Quick Start Guide • Cisco 800 Series Routers Software Configuration Guide • Upgrading Memory in Cisco 800 Series Routers • Regulatory...
...: http://www.cisco.com You can access international Cisco websites at this Cisco 837 Routers and SOHO 97 Hardware Installation Guide, the documentation for the Cisco 837 and SOHO 97 routers includes the following: • Cisco 837 Router and SOHO 97 Router Cabling and Setup Quick Start Guide • Cisco 800 Series Routers Software Configuration Guide • Upgrading Memory in Cisco 800 Series Routers • Regulatory...
Hardware Installation Guide
Page 13
... DVD package, which may be more current than printed documentation. Documentation Feedback You can send comments about technical documentation to bug-doc@cisco.com. 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide xiii The Documentation DVD is available as a single unit. The Documentation DVD package is updated regularly and may...
... DVD package, which may be more current than printed documentation. Documentation Feedback You can send comments about technical documentation to bug-doc@cisco.com. 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide xiii The Documentation DVD is available as a single unit. The Documentation DVD package is updated regularly and may...
Hardware Installation Guide
Page 14
... by writing to correct all vulnerabilities quickly. security-alert@cisco.com Cisco 837 Router and SOHO 97 Router Hardware Installation Guide xiv 78-14781-02 Cisco Product Security Overview Preface You can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from Cisco. Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at...
... by writing to correct all vulnerabilities quickly. security-alert@cisco.com Cisco 837 Router and SOHO 97 Router Hardware Installation Guide xiv 78-14781-02 Cisco Product Security Overview Preface You can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from Cisco. Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at...
Hardware Installation Guide
Page 15
... versions 2.x through 8.x. The correct public key to use in this URL: http://www.cisco.com/techsupport 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide xv psirt@cisco.com Tip We encourage you to use a revoked or an expired encryption key. In ...addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. PSIRT can also reach PSIRT by telephone: •...
... versions 2.x through 8.x. The correct public key to use in this URL: http://www.cisco.com/techsupport 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide xv psirt@cisco.com Tip We encourage you to use a revoked or an expired encryption key. In ...addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. PSIRT can also reach PSIRT by telephone: •...
Hardware Installation Guide
Page 16
... Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide xvi 78-14781-02 The CPI tool offers three search options: by tree view; or for certain products, by telephone. (S1... call. Search results show command output. Submitting a Service Request Using the online TAC Service Request Tool is down list, or click the Cisco Product Identification Tool link under Documentation & Tools. If your issue is not resolved using the recommended resources, your service request is located at...
... Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide xvi 78-14781-02 The CPI tool offers three search options: by tree view; or for certain products, by telephone. (S1... call. Search results show command output. Submitting a Service Request Using the online TAC Service Request Tool is down list, or click the Cisco Product Identification Tool link under Documentation & Tools. If your issue is not resolved using the recommended resources, your service request is located at...
Hardware Installation Guide
Page 17
... to restore service to satisfactory levels. There is a critical impact to Cisco Press at this URL: http://www.ciscopress.com 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide xvii Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go to your business operations. Severity 2 (S2)-Operation of your...
... to restore service to satisfactory levels. There is a critical impact to Cisco Press at this URL: http://www.ciscopress.com 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide xvii Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go to your business operations. Severity 2 (S2)-Operation of your...
Hardware Installation Guide
Page 18
... is the quarterly publication from Cisco. You can use technology to help growing companies learn how they can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html xviii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-...02 Obtaining Additional Publications and Information Preface • Packet magazine is the Cisco Systems technical user magazine for engineering professionals...
... is the quarterly publication from Cisco. You can use technology to help growing companies learn how they can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html xviii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-...02 Obtaining Additional Publications and Information Preface • Packet magazine is the Cisco Systems technical user magazine for engineering professionals...
Hardware Installation Guide
Page 19
... asymmeric digital subscriber line (ADSL)-over-plain old telephone service (POTS) routing devices. This feature gives the Cisco 837 and SOHO 97 routers a high level of performance and security. The Cisco 837 router is designed with a straight-through cable or a crossover cable. The dial backup feature allows the user to connect an analog modem to the console...
... asymmeric digital subscriber line (ADSL)-over-plain old telephone service (POTS) routing devices. This feature gives the Cisco 837 and SOHO 97 routers a high level of performance and security. The Cisco 837 router is designed with a straight-through cable or a crossover cable. The dial backup feature allows the user to connect an analog modem to the console...
Hardware Installation Guide
Page 20
Provides connection to terminal or PC for troubleshooting and for Cisco 837 and SOHO 97 Routers Feature 10/100BASE-T Ethernet switch ADSL port Flash memory Synchronous dynamic RAM (SDRAM) Ease of installation Cisco IOS software LAN interface Cisco Router Web Setup Console port Dying gasp Description Provides connection to 16 MB of expandable Flash memory on board. If...
Provides connection to terminal or PC for troubleshooting and for Cisco 837 and SOHO 97 Routers Feature 10/100BASE-T Ethernet switch ADSL port Flash memory Synchronous dynamic RAM (SDRAM) Ease of installation Cisco IOS software LAN interface Cisco Router Web Setup Console port Dying gasp Description Provides connection to 16 MB of expandable Flash memory on board. If...
Hardware Installation Guide
Page 21
... 7902 security processor implements symmetric key encryption, public key encryption, authentication, and data compression in hardware. Router Overview The following section shows the front and back panels of the Cisco 837 router and the SOHO 97 router. Only the Cisco 837 router supports this feature. Algorithms implemented by the processor include Data Encryption Standard (DES) and Triple DES...
... 7902 security processor implements symmetric key encryption, public key encryption, authentication, and data compression in hardware. Router Overview The following section shows the front and back panels of the Cisco 837 router and the SOHO 97 router. Only the Cisco 837 router supports this feature. Algorithms implemented by the processor include Data Encryption Standard (DES) and Triple DES...
Hardware Installation Guide
Page 22
Figure 1-1 Cisco 837 Front Panel 82005 OK CD RXD ADSL TXD 1 2 34 ETHERNET RXD TXD CISCO 800 SERIES Figure 1-2 SOHO 97 Front Panel OK CD RXD ADSL TXD 12 3 ETHE4RNETRXD TXD CISCO SOHO SERIES 82006 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 1-4 78-14781-02 Router Overview Chapter 1 Product Overview Front Panels Figure 1-1 and Figure 1-2 show the front panels of the Cisco 837 and SOHO 97 routers.
Figure 1-1 Cisco 837 Front Panel 82005 OK CD RXD ADSL TXD 1 2 34 ETHERNET RXD TXD CISCO 800 SERIES Figure 1-2 SOHO 97 Front Panel OK CD RXD ADSL TXD 12 3 ETHE4RNETRXD TXD CISCO SOHO SERIES 82006 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 1-4 78-14781-02 Router Overview Chapter 1 Product Overview Front Panels Figure 1-1 and Figure 1-2 show the front panels of the Cisco 837 and SOHO 97 routers.
Hardware Installation Guide
Page 23
The back panel of the SOHO 97 router looks the same as the back panel of the Cisco 837 router. Figure 1-3 Cisco 837 Back Panel ETHERNET CONSOLE Cisco 837 4 3 2 1 ADSL 1 3 5 2 4 6 +18 VDC 7 8 1 Ethernet port 4 connects to 5 Console port connects to PC or Ethernet network device terminal 2 Ethernet port 3 connects to 6 ADSL port connects to external Ethernet network device wall jack 3 Ethernet...
The back panel of the SOHO 97 router looks the same as the back panel of the Cisco 837 router. Figure 1-3 Cisco 837 Back Panel ETHERNET CONSOLE Cisco 837 4 3 2 1 ADSL 1 3 5 2 4 6 +18 VDC 7 8 1 Ethernet port 4 connects to 5 Console port connects to PC or Ethernet network device terminal 2 Ethernet port 3 connects to 6 ADSL port connects to external Ethernet network device wall jack 3 Ethernet...