Hardware Installation Guide
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...controlled by different circuit breakers or fuses.) Modifications to this manual generates and may cause harmful interference to one of Class B devices: The equipment described in a residential installation. These specifications...devices: This equipment has been tested and found to part 15 of the FCC rules. The Cisco implementation of California. Copyright © 1981, Regents of the University of TCP header compression is no longer complying with the instruction manual, may radiate radio-frequency energy. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE...
...controlled by different circuit breakers or fuses.) Modifications to this manual generates and may cause harmful interference to one of Class B devices: The equipment described in a residential installation. These specifications...devices: This equipment has been tested and found to part 15 of the FCC rules. The Cisco implementation of California. Copyright © 1981, Regents of the University of TCP header compression is no longer complying with the instruction manual, may radiate radio-frequency energy. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE...
Hardware Installation Guide
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... Installing the Router 2-10 Connecting Ethernet Devices 2-11 Connecting a Server, PC, or Workstation 2-11 Connecting an ADSL Line 2-13 Connecting a Terminal or PC to the Router's Console Port (Optional) 2-15 Connecting the AC Adapter 2-16 Connecting the Console Port to an Async Modem 2-18 Using the Router LEDs to Check Links 2-20 Configuring the Router 2-20 Checking the PC Configuration 2-20 Using Cisco Router Web Setup to Configure the Router 2-21 Troubleshooting 3-1 Before You Call Your Cisco Reseller 3-1 Problems During First Startup 3-2 Problems After Router Is Running 3-3 Specifications...
... Installing the Router 2-10 Connecting Ethernet Devices 2-11 Connecting a Server, PC, or Workstation 2-11 Connecting an ADSL Line 2-13 Connecting a Terminal or PC to the Router's Console Port (Optional) 2-15 Connecting the AC Adapter 2-16 Connecting the Console Port to an Async Modem 2-18 Using the Router LEDs to Check Links 2-20 Configuring the Router 2-20 Checking the PC Configuration 2-20 Using Cisco Router Web Setup to Configure the Router 2-21 Troubleshooting 3-1 Before You Call Your Cisco Reseller 3-1 Problems During First Startup 3-2 Problems After Router Is Running 3-3 Specifications...
Hardware Installation Guide
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..., organization of router connections. • Chapter 3, "Troubleshooting"-Describes problems with the router and how to identify and solve them. • Appendix A, "Specifications and Cables"-Provides Cisco part numbers for cables that you can order and contains port connector pinouts and specifications for service technicians who have no experience installing routers but whose goal is to connect routers to networks as quickly as follows: • Chapter 1, "Product Overview"-Describes the Cisco 837 and SOHO...
..., organization of router connections. • Chapter 3, "Troubleshooting"-Describes problems with the router and how to identify and solve them. • Appendix A, "Specifications and Cables"-Provides Cisco part numbers for cables that you can order and contains port connector pinouts and specifications for service technicians who have no experience installing routers but whose goal is to connect routers to networks as quickly as follows: • Chapter 1, "Product Overview"-Describes the Cisco 837 and SOHO...
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...: http://www.cisco.com You can access international Cisco websites at this Cisco 837 Routers and SOHO 97 Hardware Installation Guide, the documentation for the Cisco 837 and SOHO 97 routers includes the following: • Cisco 837 Router and SOHO 97 Router Cabling and Setup Quick Start Guide • Cisco 800 Series Routers Software Configuration Guide • Upgrading Memory in Cisco 800 Series Routers • Regulatory Compliance and Safety Information for Cisco 800 Series and SOHO Series Routers You might also need to refer to obtain technical...
...: http://www.cisco.com You can access international Cisco websites at this Cisco 837 Routers and SOHO 97 Hardware Installation Guide, the documentation for the Cisco 837 and SOHO 97 routers includes the following: • Cisco 837 Router and SOHO 97 Router Cabling and Setup Quick Start Guide • Cisco 800 Series Routers Software Configuration Guide • Upgrading Memory in Cisco 800 Series Routers • Regulatory Compliance and Safety Information for Cisco 800 Series and SOHO Series Routers You might also need to refer to obtain technical...
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... a user ID or password, you describe your situation, the TAC Service Request Tool provides recommended solutions. Locate the serial number label on the Cisco Technical Support Website requires a Cisco.com user ID and password. or for certain products, by tree view; If your issue is not resolved using the recommended resources, your service request is down list, or click the Cisco Product Identification Tool link under Documentation...
... a user ID or password, you describe your situation, the TAC Service Request Tool provides recommended solutions. Locate the serial number label on the Cisco Technical Support Website requires a Cisco.com user ID and password. or for certain products, by tree view; If your issue is not resolved using the recommended resources, your service request is down list, or click the Cisco Product Identification Tool link under Documentation...
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... configuration. 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 1-1 The routers are asymmeric digital subscriber line (ADSL)-over-plain old telephone service (POTS) routing devices. The Cisco 837 routers support the addition of Flash memory or DRAM, either as a backup link to corporate LANs and the Internet. SOHO 97 routers have an integrated 4-port Ethernet switch for the LAN and an ADSL physical interface for a crossover cable and allows the router to detect medium dependent interface in normal mode...
... configuration. 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 1-1 The routers are asymmeric digital subscriber line (ADSL)-over-plain old telephone service (POTS) routing devices. The Cisco 837 routers support the addition of Flash memory or DRAM, either as a backup link to corporate LANs and the Internet. SOHO 97 routers have an integrated 4-port Ethernet switch for the LAN and an ADSL physical interface for a crossover cable and allows the router to detect medium dependent interface in normal mode...
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...for software configuration using a command-line interface. Provides connection to 10BASE-T (10-Mbps) or 100BASE-T (100-Mbps) Ethernet networks. Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 1-2 78-14781-02 Provides a web-based software tool for Cisco 837 and SOHO 97 Routers Feature 10/100BASE-T Ethernet switch ADSL port Flash memory Synchronous dynamic RAM (SDRAM) Ease of installation Cisco IOS software LAN interface Cisco Router Web Setup Console port Dying gasp Description Provides connection to terminal or PC for troubleshooting and for crossover cables. Features...
...for software configuration using a command-line interface. Provides connection to 10BASE-T (10-Mbps) or 100BASE-T (100-Mbps) Ethernet networks. Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 1-2 78-14781-02 Provides a web-based software tool for Cisco 837 and SOHO 97 Routers Feature 10/100BASE-T Ethernet switch ADSL port Flash memory Synchronous dynamic RAM (SDRAM) Ease of installation Cisco IOS software LAN interface Cisco Router Web Setup Console port Dying gasp Description Provides connection to terminal or PC for troubleshooting and for crossover cables. Features...
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... WAN port. Green On when Ethernet 3 connects to the router. The light blinks if an error occurs during boot-up. Green On when Ethernet 1 connects to Digital Subscriber Line Access Multiplexer (DSLAM) successfully. Blinks when Ethernet 2 receives or sends data, or when data passes through Ethernet 1. Blinks when Ethernet 4 receives or sends data, or when data passes through Ethernet 3. Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 1-6 78-14781-02 Green On when the ADSL carrier detects status and connects...
... WAN port. Green On when Ethernet 3 connects to the router. The light blinks if an error occurs during boot-up. Green On when Ethernet 1 connects to Digital Subscriber Line Access Multiplexer (DSLAM) successfully. Blinks when Ethernet 2 receives or sends data, or when data passes through Ethernet 1. Blinks when Ethernet 4 receives or sends data, or when data passes through Ethernet 3. Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 1-6 78-14781-02 Green On when the ADSL carrier detects status and connects...
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... router. Remove the yellow Ethernet cable, light blue console cable, lavender ADSL cable, and product documentation from the accessory kit. All these items are in . Remove the desktop power supply and the black power cord from the Open Me First bag. If you plan to connect each device. If any of the items is inside the box that come with your customer service representative. If you plan to configure the software using...
... router. Remove the yellow Ethernet cable, light blue console cable, lavender ADSL cable, and product documentation from the accessory kit. All these items are in . Remove the desktop power supply and the black power cord from the Open Me First bag. If you plan to connect each device. If any of the items is inside the box that come with your customer service representative. If you plan to configure the software using...
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.../800 Series Router Modem Cable needs to be ordered separately. Preventing Damage to the Router Chapter 2 Installation Note An optional cable used for connecting a Cisco 837 router's console port to an async modem is available for dial backup and remote management. (The SOHO 97 router does not need this type of suitability with an overlaid cross ( ) appears above a port, you must supply your router vendor to order this appendix does not provide specifications for cabling specifications.
.../800 Series Router Modem Cable needs to be ordered separately. Preventing Damage to the Router Chapter 2 Installation Note An optional cable used for connecting a Cisco 837 router's console port to an async modem is available for dial backup and remote management. (The SOHO 97 router does not need this type of suitability with an overlaid cross ( ) appears above a port, you must supply your router vendor to order this appendix does not provide specifications for cabling specifications.
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... command-line interface (CLI) or for placing screws (7 5/8 in. [19.35 cm]) the power supply. 3 Cisco 837 router 7 Distance between the two 6 Horizontal surface for troubleshooting. 4. Installing the Router Chapter 2 Installation 1 Two number-six, 3/4-in . [0.32 cm]). 4 Mounting brackets Perform the following order: 1. Place the power supply on the screws as shown in the following steps to the router for software configuration using the router LEDs. 2-10 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Connect...
... command-line interface (CLI) or for placing screws (7 5/8 in. [19.35 cm]) the power supply. 3 Cisco 837 router 7 Distance between the two 6 Horizontal surface for troubleshooting. 4. Installing the Router Chapter 2 Installation 1 Two number-six, 3/4-in . [0.32 cm]). 4 Mounting brackets Perform the following order: 1. Place the power supply on the screws as shown in the following steps to the router for software configuration using the router LEDs. 2-10 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Connect...
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... a SOHO 97 router. Connecting a Server, PC, or Workstation Follow the steps given after Figure 2-3 to connect the router to a PC with an Ethernet network interface card (NIC) installed, or to connect a server or workstation to the router. (Figure 2-3 shows a Cisco 837 router, but it also applies to the hub or PC. 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 2-11 Chapter 2 Installation Installing the Router Connecting Ethernet Devices You can use a cable to connect an Ethernet device to the router's LAN port.
... a SOHO 97 router. Connecting a Server, PC, or Workstation Follow the steps given after Figure 2-3 to connect the router to a PC with an Ethernet network interface card (NIC) installed, or to connect a server or workstation to the router. (Figure 2-3 shows a Cisco 837 router, but it also applies to the hub or PC. 78-14781-02 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 2-11 Chapter 2 Installation Installing the Router Connecting Ethernet Devices You can use a cable to connect an Ethernet device to the router's LAN port.
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... 97 Router Hardware Installation Guide 2-15 Figure 2-5 Connecting a Terminal or PC to the Router's Console Port 82013 ETHERNET CONSOLE Cisco 837 4 3 ADSL 2 1 +18 VDC ON OFF 1 2 78-14781-02 1 Console port on page 2-21. You can connect either a terminal or a PC to the SOHO 97 router. The connection procedure applies to both the Cisco 837 router and the SOHO 97 router.) Note Unless you use the terminal or PC for configuring the software via the command-line interface (CLI...
... 97 Router Hardware Installation Guide 2-15 Figure 2-5 Connecting a Terminal or PC to the Router's Console Port 82013 ETHERNET CONSOLE Cisco 837 4 3 ADSL 2 1 +18 VDC ON OFF 1 2 78-14781-02 1 Console port on page 2-21. You can connect either a terminal or a PC to the SOHO 97 router. The connection procedure applies to both the Cisco 837 router and the SOHO 97 router.) Note Unless you use the terminal or PC for configuring the software via the command-line interface (CLI...
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... end of the light blue cable to the console port on the router. If you have experience configuring Cisco routers and prefer to use . 2-16 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 The connection procedure applies to both the Cisco 837 router and the SOHO 97 router.) Warning The device is intended to be grounded. Warning This equipment is designed to work with TN power systems. Warning This...
... end of the light blue cable to the console port on the router. If you have experience configuring Cisco routers and prefer to use . 2-16 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 The connection procedure applies to both the Cisco 837 router and the SOHO 97 router.) Warning The device is intended to be grounded. Warning This equipment is designed to work with TN power systems. Warning This...
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... WAN port in case the ADSL service goes down. Installing the Router Chapter 2 Installation Connecting the Console Port to an Async Modem The Cisco 837 router is designed with the dial backup function, allowing you to connect an analog modem to the console port as a backup link to the console port, you will need an optional SOHO/800 Series Router Modem Cable. the SOHO 97 supports only the remote management function. Contact your router vendor to the Cisco 837 router. 2-18 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide...
... WAN port in case the ADSL service goes down. Installing the Router Chapter 2 Installation Connecting the Console Port to an Async Modem The Cisco 837 router is designed with the dial backup function, allowing you to connect an analog modem to the console port as a backup link to the console port, you will need an optional SOHO/800 Series Router Modem Cable. the SOHO 97 supports only the remote management function. Contact your router vendor to the Cisco 837 router. 2-18 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide...
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... connected to the router must configure the router software. See Table 1-2 on the async modem. Configuring the Router When you finish installing the router, you must be able to the Cisco 837 router's console port. Step 1 Start the PC, and open the Control Panel. 2-20 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Connect the DB-25 connector at the other end of the RJ-11 cable to check the links between the router and any attached Ethernet devices...
... connected to the router must configure the router software. See Table 1-2 on the async modem. Configuring the Router When you finish installing the router, you must be able to the Cisco 837 router's console port. Step 1 Start the PC, and open the Control Panel. 2-20 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Connect the DB-25 connector at the other end of the RJ-11 cable to check the links between the router and any attached Ethernet devices...
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... PCs connected to display the Network window. To verify that has been installed on Microsoft Windows 95 and 98; To use the Cisco Router Web Setup application that the PC is shown as a cable icon in online mode. • In Internet Explorer, click the File menu, and verify that TCP/IP has been added and associated with the Ethernet adapter. TCP/IP is set to work in the Configuration window...
... PCs connected to display the Network window. To verify that has been installed on Microsoft Windows 95 and 98; To use the Cisco Router Web Setup application that the PC is shown as a cable icon in online mode. • In Internet Explorer, click the File menu, and verify that TCP/IP has been added and associated with the Ethernet adapter. TCP/IP is set to work in the Configuration window...
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... home page, and set a password for example, 10.10.10.2, or 10.10.10.3. The address should be tested. 2-22 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 If you need to configure special features such as Quick Setup.) Then, enter the username and password provided to be in the format 10.10.10.X, in the Adapter field. Click the Test Connection link on the home...
... home page, and set a password for example, 10.10.10.2, or 10.10.10.3. The address should be tested. 2-22 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 If you need to configure special features such as Quick Setup.) Then, enter the username and password provided to be in the format 10.10.10.X, in the Adapter field. Click the Test Connection link on the home...
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... set to ON. 2. Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 3-2 78-14781-02 Make sure that you are off for a long time.) No connection to the Router's Console Port (Optional)" section on the router. Problems During First Startup Chapter 3 Troubleshooting Problems During First Startup Table 3-1 lists problems that could occur the first time you turn on page 2-15. 2. Problem No power to router No connection to Ethernet device. (Ethernet 1 LED is off .) A cable-related problem: • Improperly connected cable. • Damaged cable...
... set to ON. 2. Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 3-2 78-14781-02 Make sure that you are off for a long time.) No connection to the Router's Console Port (Optional)" section on the router. Problems During First Startup Chapter 3 Troubleshooting Problems During First Startup Table 3-1 lists problems that could occur the first time you turn on page 2-15. 2. Problem No power to router No connection to Ethernet device. (Ethernet 1 LED is off .) A cable-related problem: • Improperly connected cable. • Damaged cable...
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... IPSec Hardware Accelerator 1-3 N note, defined x P PC configuration, checking 2-20 pinouts A-2 power description A-2 problems 3-2 power supply, connecting 2-16 preinstallation activities 2-5 problems after router is running 3-3 during first startup 3-2 procedure for installing the router 2-10 to 2-5 router damage, preventing 2-6 S safety warnings 2-2 SDRAM 1-2 software-based encryption 1-1 IN-6 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 to 2-17 L LED functions (table) 1-6 M mounting bracket 2-8 mounting router table 2-7 wall 2-7 R related documentation...
... IPSec Hardware Accelerator 1-3 N note, defined x P PC configuration, checking 2-20 pinouts A-2 power description A-2 problems 3-2 power supply, connecting 2-16 preinstallation activities 2-5 problems after router is running 3-3 during first startup 3-2 procedure for installing the router 2-10 to 2-5 router damage, preventing 2-6 S safety warnings 2-2 SDRAM 1-2 software-based encryption 1-1 IN-6 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 to 2-17 L LED functions (table) 1-6 M mounting bracket 2-8 mounting router table 2-7 wall 2-7 R related documentation...