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... Background Images 6-6 Configuring a Background Image 6-7 Viewing Model Information, Call Status, Current Settings, Default Settings, and Call Statistics on the Cisco Unified IP Video Phone 7-1 Model Information Screen 7-2 Call Status Screen 7-2 View Settings Screen 7-3 Restore Default Settings 7-3 Call Statistics Screen 7-3 Monitoring the Cisco Unified IP Video Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling Web Page Access 8-3 Device Information 8-4 Cisco Unified IP Video Phone 7985G Administration...
... Background Images 6-6 Configuring a Background Image 6-7 Viewing Model Information, Call Status, Current Settings, Default Settings, and Call Statistics on the Cisco Unified IP Video Phone 7-1 Model Information Screen 7-2 Call Status Screen 7-2 View Settings Screen 7-3 Restore Default Settings 7-3 Call Statistics Screen 7-3 Monitoring the Cisco Unified IP Video Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling Web Page Access 8-3 Device Information 8-4 Cisco Unified IP Video Phone 7985G Administration...
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... Cisco Unified IP Video Phone Remotely" Explains how to obtain status information about the phone using the phone's web page Chapter 9, "Troubleshooting and Maintenance" Provides tips for troubleshooting the Cisco Unified IP Phone Appendix A, "Providing Information to Users Via Provides suggestions for setting up a website to a Website" provide users with important information about their Cisco Unified IP Video Phones OL-8726-02 Cisco Unified IP Video Phone 7985G...
... Cisco Unified IP Video Phone Remotely" Explains how to obtain status information about the phone using the phone's web page Chapter 9, "Troubleshooting and Maintenance" Provides tips for troubleshooting the Cisco Unified IP Phone Appendix A, "Providing Information to Users Via Provides suggestions for setting up a website to a Website" provide users with important information about their Cisco Unified IP Video Phones OL-8726-02 Cisco Unified IP Video Phone 7985G...
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... located at the back side of the Cisco Unified IP Video Phone Understanding the Cisco Unified IP Video Phone 7985G Figure 1-1 Cisco Unified IP Video Phone 7985G 1 Camera The camera provide manual tilt and focus. Turn the lens to control the system. Tilt the camera by manually adjusting the tilt angle with the wheel to see your video image. 7 Keypad The keypad contains all the keys...
... located at the back side of the Cisco Unified IP Video Phone Understanding the Cisco Unified IP Video Phone 7985G Figure 1-1 Cisco Unified IP Video Phone 7985G 1 Camera The camera provide manual tilt and focus. Turn the lens to control the system. Tilt the camera by manually adjusting the tilt angle with the wheel to see your video image. 7 Keypad The keypad contains all the keys...
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...Cisco Unified IP Video Phone 7985G Administration Guide 1-5 Chapter 1 An Overview of the Cisco Unified IP Video Phone Understanding the Cisco Unified IP Video Phone 7985G 5 Softkey buttons Activates features that are presented on the corresponding softkeys on or off . 14 Messages button Toggles the message menu. 15 Services button Toggles the Services menu, which provides access to phone.... 16 Audio Mute Toggles the Audio Mute feature on the screen. 6 Selfview Switches the video image from incoming to get context-sensitive help on menu items. Toggles the speakerphone on or off .
...Cisco Unified IP Video Phone 7985G Administration Guide 1-5 Chapter 1 An Overview of the Cisco Unified IP Video Phone Understanding the Cisco Unified IP Video Phone 7985G 5 Softkey buttons Activates features that are presented on the corresponding softkeys on or off . 14 Messages button Toggles the message menu. 15 Services button Toggles the Services menu, which provides access to phone.... 16 Audio Mute Toggles the Audio Mute feature on the screen. 6 Selfview Switches the video image from incoming to get context-sensitive help on menu items. Toggles the speakerphone on or off .
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... the Cisco Unified IP Video Phone Making a video phone call with best possible picture quality The following tips will help ensure that is not overly bright or overly dim. If the Selfview image shows shadows on any surface within the camera's view OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 1-6 When Video Mute is active, the video phone will affect the video frame...
... the Cisco Unified IP Video Phone Making a video phone call with best possible picture quality The following tips will help ensure that is not overly bright or overly dim. If the Selfview image shows shadows on any surface within the camera's view OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 1-6 When Video Mute is active, the video phone will affect the video frame...
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By contrast, the Cisco VT Advantage remote window is 800X600. Cisco Unified IP Phones support several industry-standard and Cisco networking protocols that the Cisco Unified IP Video Phone 7985G supports. What Networking Protocols Are Used? Chapter 1 An Overview of the Cisco Unified IP Video Phone What Networking Protocols Are Used? • Keep in the video image will be magnified on the Cisco Unified IP Video Phone 7985G has a higher resolution than...
By contrast, the Cisco VT Advantage remote window is 800X600. Cisco Unified IP Phones support several industry-standard and Cisco networking protocols that the Cisco Unified IP Video Phone 7985G supports. What Networking Protocols Are Used? Chapter 1 An Overview of the Cisco Unified IP Video Phone What Networking Protocols Are Used? • Keep in the video image will be magnified on the Cisco Unified IP Video Phone 7985G has a higher resolution than...
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... time that requires the phone to be running. OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 2-6 These documents provide information about the image load that define parameters for a phone that the phone should be reset, a change in Table 2-2. A phone requests a configuration file whenever it resets and registers with the Cisco Unified IP Phone. • The Cisco IOS releases that support bidirectional...
... time that requires the phone to be running. OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 2-6 These documents provide information about the image load that define parameters for a phone that the phone should be reset, a change in Table 2-2. A phone requests a configuration file whenever it resets and registers with the Cisco Unified IP Phone. • The Cisco IOS releases that support bidirectional...
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preferences. OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 2-8 Obtaining Power from the Switch. If you use this image, the phone initializes its VLAN membership before it over the network cable. • Adding Phones to the Cisco Unified CallManager Database, page 2-10. • Resolving Startup Problems, page 9-2. 2. Using this optional configuration, the phone receives phantom power and powers...
preferences. OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 2-8 Obtaining Power from the Switch. If you use this image, the phone initializes its VLAN membership before it over the network cable. • Adding Phones to the Cisco Unified CallManager Database, page 2-10. • Resolving Startup Problems, page 9-2. 2. Using this optional configuration, the phone receives phantom power and powers...
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..., page 6-1 • Creating Custom Background Images, page 6-4 Creating Custom Phone Rings The Cisco Unified IP Video Phone ships with an XML file (named RingList.xml) that describes the ring list options that are available at your site, exist in the TFTP directory on each Cisco Unified CallManager server. OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 6-1 The PCM files...
..., page 6-1 • Creating Custom Background Images, page 6-4 Creating Custom Phone Rings The Cisco Unified IP Video Phone ships with an XML file (named RingList.xml) that describes the ring list options that are available at your site, exist in the TFTP directory on each Cisco Unified CallManager server. OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 6-1 The PCM files...
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... IP Video Phone 7985G Administration Guide 6-4 Use an text editor to format this way, you created in the C:\Program Files\Cisco\ TFTPPath directory on page 6-3. To cache the new RingList.xml file, stop and start the TFTP service by using Cisco Unified CallManager Serviceability or disable and re-enable the "Enable Caching of background images for the...
... IP Video Phone 7985G Administration Guide 6-4 Use an text editor to format this way, you created in the C:\Program Files\Cisco\ TFTPPath directory on page 6-3. To cache the new RingList.xml file, stop and start the TFTP service by using Cisco Unified CallManager Serviceability or disable and re-enable the "Enable Caching of background images for the...
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... can include up to full size and thumbnail images. List.xml Example OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 6-5 Chapter 6 Customizing the Cisco Unified IP Video Phone Creating Custom Background Images • List.xml File Format Requirements, page 6-5. • PNG File Requirements for Custom Background Images, page 6-6. • Configuring a Background Image, page 6-7 List.xml File Format Requirements The List...
... can include up to full size and thumbnail images. List.xml Example OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 6-5 Chapter 6 Customizing the Cisco Unified IP Video Phone Creating Custom Background Images • List.xml File Format Requirements, page 6-5. • PNG File Requirements for Custom Background Images, page 6-6. • Configuring a Background Image, page 6-7 List.xml File Format Requirements The List...
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Note The Cisco Unified IP Video Phone 7985G does not support preview of an image to 16-bit when you create a PNG file. The PNG files for background images must meet the following requirements for proper display on the phone. OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 6-6 The default image is not defined in the Background Images menu on the Cisco Unified IP Video Phone: •...
Note The Cisco Unified IP Video Phone 7985G does not support preview of an image to 16-bit when you create a PNG file. The PNG files for background images must meet the following requirements for proper display on the phone. OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 6-6 The default image is not defined in the Background Images menu on the Cisco Unified IP Video Phone: •...
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...-02 Cisco Unified IP Video Phone 7985G Administration Guide 6-7 Chapter 6 Customizing the Cisco Unified IP Video Phone Creating Custom Background Images Configuring a Background Image To create custom background images for the Cisco Unified IP Phone, follow these backup copies if the customized files are listed in the "PNG File Requirements for each Cisco Unified CallManager in the cluster: C:\Program Files\Cisco\TFTPPath\Desktops\320x212x12 Note Cisco recommends that...
...-02 Cisco Unified IP Video Phone 7985G Administration Guide 6-7 Chapter 6 Customizing the Cisco Unified IP Video Phone Creating Custom Background Images Configuring a Background Image To create custom background images for the Cisco Unified IP Phone, follow these backup copies if the customized files are listed in the "PNG File Requirements for each Cisco Unified CallManager in the cluster: C:\Program Files\Cisco\TFTPPath\Desktops\320x212x12 Note Cisco recommends that...
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...meanings. You can also see this information from the TFTP server was too large (greater than 2 MB) Firmware image that the phone has generated since it was being transmitted Total number of packets not transmitted because the packet experienced 16 transmission attempts Total... log of up to obtain has and incorrect name Phone's Flash memory is full OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 8-11 Table 8-5 Alarm Message Numbers and Explanations Alarm Number 1 3 4 Explanation Configuration file that phone tried to obtain from the Status Messages screen on page...
...meanings. You can also see this information from the TFTP server was too large (greater than 2 MB) Firmware image that the phone has generated since it was being transmitted Total number of packets not transmitted because the packet experienced 16 transmission attempts Total... log of up to obtain has and incorrect name Phone's Flash memory is full OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 8-11 Table 8-5 Alarm Message Numbers and Explanations Alarm Number 1 3 4 Explanation Configuration file that phone tried to obtain from the Status Messages screen on page...
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... on page 9-14. Symptom: The Cisco Unified IP Video Phone Does Not Register with the handset off ) but continues to launch a backup software image. 4. Chapter 9 Troubleshooting and Maintenance Resolving Startup Problems 2. If the phone still does not start up in -... Cisco Unified CallManager, page 9-4 • Checking Network Connectivity, page 9-4 • Verifying TFTP Server Settings, page 9-4 • Verifying IP Addressing and Routing, page 9-5 • Verifying DNS Settings, page 9-6 OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 9-3 If the phone ...
... on page 9-14. Symptom: The Cisco Unified IP Video Phone Does Not Register with the handset off ) but continues to launch a backup software image. 4. Chapter 9 Troubleshooting and Maintenance Resolving Startup Problems 2. If the phone still does not start up in -... Cisco Unified CallManager, page 9-4 • Checking Network Connectivity, page 9-4 • Verifying TFTP Server Settings, page 9-4 • Verifying IP Addressing and Routing, page 9-5 • Verifying DNS Settings, page 9-6 OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 9-3 If the phone ...
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... the current software image along with QRT. Using the Quality Report Tool The Quality Report Tool (QRT) acts as part of problem categories displays. OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 9-15 The QRT feature gets installed as a voice quality and general problem-reporting tool for the Cisco Unified IP Video Phone 7985G. Chapter 9 Troubleshooting and Maintenance...
... the current software image along with QRT. Using the Quality Report Tool The Quality Report Tool (QRT) acts as part of problem categories displays. OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 9-15 The QRT feature gets installed as a voice quality and general problem-reporting tool for the Cisco Unified IP Video Phone 7985G. Chapter 9 Troubleshooting and Maintenance...
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... also network port Cisco Unified IP Phones using BAT 13 users to phone settings 2 access web page 3, 8 adding Cisco Unified IP Phones manually 12 Cisco Unified IP Phones using auto-registration 11 Cisco Unified IP Phones using with TAPS 11 B background image configuring 7 creating 4 custom 4 List.xml file 4, 5 PNG file 4, 6 barge 3 BAT (Bulk Administration Tool) 13 C caller ID 3 OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide...
... also network port Cisco Unified IP Phones using BAT 13 users to phone settings 2 access web page 3, 8 adding Cisco Unified IP Phones manually 12 Cisco Unified IP Phones using auto-registration 11 Cisco Unified IP Phones using with TAPS 11 B background image configuring 7 creating 4 custom 4 List.xml file 4, 5 PNG file 4, 6 barge 3 BAT (Bulk Administration Tool) 13 C caller ID 3 OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide...
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... Cisco Unified CallManager 9 loading stored phone image 8 obtaining IP address 8 obtaining power 8 requesting configuration file 9 understanding 7 verifying 10 statistics call 3 network 8 Status Messages web page 3, 11 Subnet Mask 7 SW Port Configuration 10 T TAPS (Tool for Auto-Registered Phones Support) 11 TCP 9 technical specifications, for Cisco Unified IP Phone ... activity 4 speed dial 6 transfer 6 voice messaging system 6 TFTP description 9 troubleshooting 4 TFTP Server 1 8 TFTP Server 2 8 time, displayed on phone 2 IN-7 Cisco Unified IP Video Phone 7985G Administration Guide OL-8726-02
... Cisco Unified CallManager 9 loading stored phone image 8 obtaining IP address 8 obtaining power 8 requesting configuration file 9 understanding 7 verifying 10 statistics call 3 network 8 Status Messages web page 3, 11 Subnet Mask 7 SW Port Configuration 10 T TAPS (Tool for Auto-Registered Phones Support) 11 TCP 9 technical specifications, for Cisco Unified IP Phone ... activity 4 speed dial 6 transfer 6 voice messaging system 6 TFTP description 9 troubleshooting 4 TFTP Server 1 8 TFTP Server 2 8 time, displayed on phone 2 IN-7 Cisco Unified IP Video Phone 7985G Administration Guide OL-8726-02