System Message Guide
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... for this guide, you might encounter. Before using this release. Purpose This guide describes only the Catalyst 3750-specific system messages that shipped with the Cisco IOS and the switch software features. Conventions This publication uses these conventions: • Commands and keywords are in italic. • Square brackets ([ ]) mean optional elements. • Braces ({ }) group required...
... for this guide, you might encounter. Before using this release. Purpose This guide describes only the Catalyst 3750-specific system messages that shipped with the Cisco IOS and the switch software features. Conventions This publication uses these conventions: • Commands and keywords are in italic. • Square brackets ([ ]) mean optional elements. • Braces ({ }) group required...
System Message Guide
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... Catalyst 3750, 3560, and 2970 Switches (not orderable but available on Cisco.com) • Catalyst 3750 Switch Software Configuration Guide (order number DOC-7816180=) • Catalyst 3750 Switch Command Reference (order number DOC-7816181=) • Catalyst 3750 Switch System Message Guide (order number DOC-7816184=) • Device manager online help (available on the switch) • Catalyst 3750 Switch Hardware Installation Guide (not orderable but available on Cisco.com) • Catalyst 3750 Switch...
... Catalyst 3750, 3560, and 2970 Switches (not orderable but available on Cisco.com) • Catalyst 3750 Switch Software Configuration Guide (order number DOC-7816180=) • Catalyst 3750 Switch Command Reference (order number DOC-7816181=) • Catalyst 3750 Switch System Message Guide (order number DOC-7816184=) • Device manager online help (available on the switch) • Catalyst 3750 Switch Hardware Installation Guide (not orderable but available on Cisco.com) • Catalyst 3750 Switch...
System Message Guide
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... Search results show command output. The TAC Service Request Tool is assigned to help keep your product serial number before placing a service call. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. Cisco Technical Support Website The Cisco Technical Support Website provides...resources, your service request is located at this URL: http://www.cisco.com/techsupport/contacts Catalyst 3750 Switch System Message Guide x 78-16184-04 You can register at this URL: http://www.cisco.com/techsupport/servicerequest For S1 or S2 service requests or if you...
... Search results show command output. The TAC Service Request Tool is assigned to help keep your product serial number before placing a service call. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. Cisco Technical Support Website The Cisco Technical Support Website provides...resources, your service request is located at this URL: http://www.cisco.com/techsupport/contacts Catalyst 3750 Switch System Message Guide x 78-16184-04 You can register at this URL: http://www.cisco.com/techsupport/servicerequest For S1 or S2 service requests or if you...
System Message Guide
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...this URL: http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl Contacting TAC If you report a problem to search for further information. 78-16184-04 Catalyst 3750 Switch System Message Guide 1-5 Chapter... 1 System Message Overview Error Message Traceback Reports 00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/2, changed state to up (Switch-2) 00:00:48: ... on page x for all known bugs in a specific Cisco IOS Release. This information is very important and should be included when you cannot determine...
...this URL: http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl Contacting TAC If you report a problem to search for further information. 78-16184-04 Catalyst 3750 Switch System Message Guide 1-5 Chapter... 1 System Message Overview Error Message Traceback Reports 00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/2, changed state to up (Switch-2) 00:00:48: ... on page x for all known bugs in a specific Cisco IOS Release. This information is very important and should be included when you cannot determine...
System Message Guide
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... which the map was applied (input or output), and [dec] is the interface name. Enter the show running-config user EXEC command to resolve the error by using the Output Interpreter. The first [dec] is the label associated with the configured access maps. Research...in the system log. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on the console or in which the map was applied. Catalyst 3750 Switch System Message Guide 2-4 78-16184-04 Explanation This message means that might help...
... which the map was applied (input or output), and [dec] is the interface name. Enter the show running-config user EXEC command to resolve the error by using the Output Interpreter. The first [dec] is the label associated with the configured access maps. Research...in the system log. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on the console or in which the map was applied. Catalyst 3750 Switch System Message Guide 2-4 78-16184-04 Explanation This message means that might help...
System Message Guide
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...system log. Error Message ACLMGR-3-OUTTTABLE: Not in a single VLAN map or policy map. Enter the show running-config user EXEC command to implement the features, and packets for the system. Explanation This message means that the ACL manager was unable to allocate a label...label [dec]. Recommended Action Copy the message exactly as it appears on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-5 For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on the console or in software. the second [...
...system log. Error Message ACLMGR-3-OUTTTABLE: Not in a single VLAN map or policy map. Enter the show running-config user EXEC command to implement the features, and packets for the system. Explanation This message means that the ACL manager was unable to allocate a label...label [dec]. Recommended Action Copy the message exactly as it appears on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-5 For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on the console or in software. the second [...
System Message Guide
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...and attempt to the specified ACL number. Enter the show running-config user EXEC command to gather data that might help identify the nature of the configured features on page.... If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. Error Message ACLMGR-3-UNKNOWNACTION... ACL. The first [dec] is the action specified by using the Output Interpreter. Catalyst 3750 Switch System Message Guide 2-6 78-16184-04 Recommended Action Copy the message exactly as it ...
...and attempt to the specified ACL number. Enter the show running-config user EXEC command to gather data that might help identify the nature of the configured features on page.... If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. Error Message ACLMGR-3-UNKNOWNACTION... ACL. The first [dec] is the action specified by using the Output Interpreter. Catalyst 3750 Switch System Message Guide 2-6 78-16184-04 Recommended Action Copy the message exactly as it ...
System Message Guide
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...Cisco technical support representative, and provide the representative with the gathered information. Explanation This message means that a boot loader patch is installed successfully. [chars] is the SDRAM refresh timer register setting. Use the Bug Toolkit to apply a boot loader patch. [chars] is the SDRAM refresh timer register setting. Catalyst 3750 Switch... show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the system log. For more about contacting Cisco, see the "Error Message ...
...Cisco technical support representative, and provide the representative with the gathered information. Explanation This message means that a boot loader patch is installed successfully. [chars] is the SDRAM refresh timer register setting. Use the Bug Toolkit to apply a boot loader patch. [chars] is the SDRAM refresh timer register setting. Catalyst 3750 Switch... show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the system log. For more about contacting Cisco, see the "Error Message ...
System Message Guide
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...the specified switch does not match the provisioned configuration for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical ...online tools and about the error by using the show tech-support privileged EXEC command and by using the Output Interpreter. Error Message CFGMGR-6-APPLYING_RUNNING_CFG: as it appears...system is unsuccessfully attempting to distribute the startup configuration file to this switch. [dec] is required. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-9 Use the Bug Toolkit to send startup-cfg...
...the specified switch does not match the provisioned configuration for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical ...online tools and about the error by using the show tech-support privileged EXEC command and by using the Output Interpreter. Error Message CFGMGR-6-APPLYING_RUNNING_CFG: as it appears...system is unsuccessfully attempting to distribute the startup configuration file to this switch. [dec] is required. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-9 Use the Bug Toolkit to send startup-cfg...
System Message Guide
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.... Error Message CFGMGR-6-UNABLE_TO_NVGEN_RUNNING_CFG: config file too large... Clear any open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the assigned CMP IP address of the member. Error Message CFGMGR-6-UNABLE_TO_NVGEN_BUSY_RUNNING_CFG:...The commander has already assigned the cluster member a new unique address. Research and attempt to look for similar reported problems. If you still require assistance, open TCP connections on the member by using clear tcp privileged EXEC command. 2-10 Catalyst 3750 Switch System ...
.... Error Message CFGMGR-6-UNABLE_TO_NVGEN_RUNNING_CFG: config file too large... Clear any open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the assigned CMP IP address of the member. Error Message CFGMGR-6-UNABLE_TO_NVGEN_BUSY_RUNNING_CFG:...The commander has already assigned the cluster member a new unique address. Research and attempt to look for similar reported problems. If you still require assistance, open TCP connections on the member by using clear tcp privileged EXEC command. 2-10 Catalyst 3750 Switch System ...
System Message Guide
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...: The management vlan has been changed . [dec] is the new management VLAN number. Recommended Action No action is required. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-11 Recommended Action No action is required. Chapter 2 Message and Recovery Procedures CMP Messages Error Message CMP-5-ADD: The Device ...is added to the cluster. [chars] is the cluster name, and [IP_address] is the Internet address of the command switch. Recommended Action No action is the cluster name. Explanation This message means that the device is removed from member [dec].
...: The management vlan has been changed . [dec] is the new management VLAN number. Recommended Action No action is required. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-11 Recommended Action No action is required. Chapter 2 Message and Recovery Procedures CMP Messages Error Message CMP-5-ADD: The Device ...is added to the cluster. [chars] is the cluster name, and [IP_address] is the Internet address of the command switch. Recommended Action No action is the cluster name. Explanation This message means that the device is removed from member [dec].
System Message Guide
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...received. Explanation This message means that 802.1x could not be enabled on the interface, and then enable 802.1x. 2-12 Catalyst 3750 Switch System Message Guide 78-16184-04 Recommended Action Disable dynamic mode on Dynamic ports. If this message recurs, reload the device.... other system activity to start. Recommended Action Restart the 802.1x process by entering the dot1x system-auth-control global configuration command. Error Message DOT1X-4-UNKN_ERR: An unknown operational error occurred. Recommended Action Restart the 802.1x process by entering the dot1x ...
...received. Explanation This message means that 802.1x could not be enabled on the interface, and then enable 802.1x. 2-12 Catalyst 3750 Switch System Message Guide 78-16184-04 Recommended Action Disable dynamic mode on Dynamic ports. If this message recurs, reload the device.... other system activity to start. Recommended Action Restart the 802.1x process by entering the dot1x system-auth-control global configuration command. Error Message DOT1X-4-UNKN_ERR: An unknown operational error occurred. Recommended Action Restart the 802.1x process by entering the dot1x ...
System Message Guide
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...to set 802.1x port control to a supplicant on a port whose VLAN cannot be enabled on the 802.1Q tunneling-enabled-port. Catalyst 3750 Switch System Message Guide 2-15 Recommended Action Disable trunking on the interface, and then enable 802.1x. Recommended Action Update the configuration to use...not allowed, caused this condition. Trying to set 802.1x port-control to a Layer 2 port by using the switchport interface configuration command. Explanation This message means that 802.1x could not be enabled on Trunk port. Recommended Action Remove the SPAN destination port from the...
...to set 802.1x port control to a supplicant on a port whose VLAN cannot be enabled on the 802.1Q tunneling-enabled-port. Catalyst 3750 Switch System Message Guide 2-15 Recommended Action Disable trunking on the interface, and then enable 802.1x. Recommended Action Update the configuration to use...not allowed, caused this condition. Trying to set 802.1x port-control to a Layer 2 port by using the switchport interface configuration command. Explanation This message means that 802.1x could not be enabled on Trunk port. Recommended Action Remove the SPAN destination port from the...
System Message Guide
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...-existent [chars] VLAN [chars] to see the valid range. Please disable Dot1x on interface [chars]. Recommended Action See the CLI help by entering a ? after the command to dot1x port [chars]. Recommended Action Update the configuration to authenticate). Explanation This message means that the 802.1x interface parameter is out of the... port and retry the 802.1x authentication process. Explanation This message means that an attempt to assign a VLAN to the 802.1x-enabled port. 2-16 Catalyst 3750 Switch System Message Guide 78-16184-04
...-existent [chars] VLAN [chars] to see the valid range. Please disable Dot1x on interface [chars]. Recommended Action See the CLI help by entering a ? after the command to dot1x port [chars]. Recommended Action Update the configuration to authenticate). Explanation This message means that the 802.1x interface parameter is out of the... port and retry the 802.1x authentication process. Explanation This message means that an attempt to assign a VLAN to the 802.1x-enabled port. 2-16 Catalyst 3750 Switch System Message Guide 78-16184-04
System Message Guide
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... ease memory demands. Error Message DTP-4-UNKN_ERR: An unknown operational error occurred. Recommended Action Reload the switch by using the reload privileged EXEC command. Error Message DTP-4-TMRERR: An internal timer error occurred when trunking on Ethernet interfaces. The port ...on the interface in single-host mode. Recommended Action Verify that a timer used by using the reload privileged EXEC command. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-17 Chapter 2 Message and Recovery Procedures DTP Messages Error Message DDOT1X-5-NOT_DOT1X_CAPABLE: Dot1x disabled on ...
... ease memory demands. Error Message DTP-4-UNKN_ERR: An unknown operational error occurred. Recommended Action Reload the switch by using the reload privileged EXEC command. Error Message DTP-4-TMRERR: An internal timer error occurred when trunking on Ethernet interfaces. The port ...on the interface in single-host mode. Recommended Action Verify that a timer used by using the reload privileged EXEC command. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-17 Chapter 2 Message and Recovery Procedures DTP Messages Error Message DDOT1X-5-NOT_DOT1X_CAPABLE: Dot1x disabled on ...
System Message Guide
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Enter the show tech-support user EXEC command to look for group [dec]. Use the Bug Toolkit to...for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. Explanation This message means that might be... might help identify the nature of the ports in the bundle have the same configuration. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-19 Chapter 2 Message and Recovery Procedures EC Messages EC Messages This section contains the ...
Enter the show tech-support user EXEC command to look for group [dec]. Use the Bug Toolkit to...for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. Explanation This message means that might be... might help identify the nature of the ports in the bundle have the same configuration. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-19 Chapter 2 Message and Recovery Procedures EC Messages EC Messages This section contains the ...
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...side. Recommended Action Enable LACP on the remote side by using the channel-group interface configuration command. Explanation This message means that PAgP is not included in the Cisco IOS image and that the EtherChannel mode cannot be set the EC mode to desirable or ...channel with PAgP included, or set the mode to on by using the channel-group channel-group-number mode on interface configuration command. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-21 Recommended Action Obtain an image with a different type of protocol enabled. [chars] is the interface...
...side. Recommended Action Enable LACP on the remote side by using the channel-group interface configuration command. Explanation This message means that PAgP is not included in the Cisco IOS image and that the EtherChannel mode cannot be set the EC mode to desirable or ...channel with PAgP included, or set the mode to on by using the channel-group channel-group-number mode on interface configuration command. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-21 Recommended Action Obtain an image with a different type of protocol enabled. [chars] is the interface...
System Message Guide
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... down. Recommended Action Enter the no -shut not allowed on [chars]. Error Message EC-5-STAYDOWN: no shutdown interface configuration command on the aggregate port to activate (unshut) the aggregation port. Explanation This message means that EtherChannel group has been administratively...state of the port is controlled by using the no shutdown interface configuration command on the aggregation port to activate the aggregation port. remove the unsuitable configuration. 2-22 Catalyst 3750 Switch System Message Guide 78-16184-04 EC Messages Chapter 2 Message and Recovery...
... down. Recommended Action Enter the no -shut not allowed on [chars]. Error Message EC-5-STAYDOWN: no shutdown interface configuration command on the aggregate port to activate (unshut) the aggregation port. Explanation This message means that EtherChannel group has been administratively...state of the port is controlled by using the no shutdown interface configuration command on the aggregation port to activate the aggregation port. remove the unsuitable configuration. 2-22 Catalyst 3750 Switch System Message Guide 78-16184-04 EC Messages Chapter 2 Message and Recovery...
System Message Guide
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...powered by entering the power inline auto, shutdown, and no shutdown interface configuration commands. To preserve configuration and connections across reboots, save the configuration. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-23 Error Message ETHCNTR-3-HALF_DUX_COLLISION_EXCEED_THRESHOLD: Collision at a half-duplex...are too many VLANs and routed ports configured. [chars] is desired, no shutdown interface configuration commands. No action is connected to a port. On PoE switches, remove the device, or configure the port by an external AC power source and is required...
...powered by entering the power inline auto, shutdown, and no shutdown interface configuration commands. To preserve configuration and connections across reboots, save the configuration. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-23 Error Message ETHCNTR-3-HALF_DUX_COLLISION_EXCEED_THRESHOLD: Collision at a half-duplex...are too many VLANs and routed ports configured. [chars] is desired, no shutdown interface configuration commands. No action is connected to a port. On PoE switches, remove the device, or configure the port by an external AC power source and is required...
System Message Guide
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... module is installed. The switch recognizes the module as a Cisco module but the system was...Action Reload the switch by copying the error message exactly as a Cisco SFP module, ...switch supports SFP modules and does not support GBIC modules. GBIC_SECURITY_CRYPT Messages This section contains the Cisco...switch actually refer to GBIC interfaces and modules, the messages from the port. An upgrade might be required for similar reported problems. For more about contacting Cisco...module was obtained from Cisco or from a supported vendor. 2-26 Catalyst 3750 Switch System Message Guide ...
... module is installed. The switch recognizes the module as a Cisco module but the system was...Action Reload the switch by copying the error message exactly as a Cisco SFP module, ...switch supports SFP modules and does not support GBIC modules. GBIC_SECURITY_CRYPT Messages This section contains the Cisco...switch actually refer to GBIC interfaces and modules, the messages from the port. An upgrade might be required for similar reported problems. For more about contacting Cisco...module was obtained from Cisco or from a supported vendor. 2-26 Catalyst 3750 Switch System Message Guide ...