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... 2-4 Installing a WAN Interface Card 2-5 Connecting Power to the Router 2-8 Verifying Your Installation 2-10 Optional Installation Steps 2-11 Connecting a PC 2-11 Connecting a Modem 2-12 Wall-Mounting 2-14 Troubleshooting 3-1 Contacting Cisco or Your Reseller 3-1 Recovering a Lost Password 3-2 Change the Configuration Register 3-2 Reset the Router 3-4 Reset the Password 3-5 Reset the Configuration Register Value 3-6 Problem Solving 3-6 OK LED Diagnostics 3-7 Troubleshooting WAN Interface Cards and Cables 3-7 Troubleshooting the Power System 3-9 Cisco 1700 Router Hardware Installation Guide vi...
... 2-4 Installing a WAN Interface Card 2-5 Connecting Power to the Router 2-8 Verifying Your Installation 2-10 Optional Installation Steps 2-11 Connecting a PC 2-11 Connecting a Modem 2-12 Wall-Mounting 2-14 Troubleshooting 3-1 Contacting Cisco or Your Reseller 3-1 Recovering a Lost Password 3-2 Change the Configuration Register 3-2 Reset the Router 3-4 Reset the Password 3-5 Reset the Configuration Register Value 3-6 Problem Solving 3-6 OK LED Diagnostics 3-7 Troubleshooting WAN Interface Cards and Cables 3-7 Troubleshooting the Power System 3-9 Cisco 1700 Router Hardware Installation Guide vi...
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... D I X Troubleshooting ISDN 3-10 Technical Specifications A-1 Cabling Specifications B-1 Ethernet Cables B-2 Ethernet Network Cabling Guidelines B-3 Console Cable and Adapters B-3 Installing and Upgrading Router Memory C-1 Opening the Chassis C-2 Locating Memory C-4 Installing a Mini-Flash Module C-5 Removing a Mini-Flash Module C-6 Installing a DIMM C-7 Closing the Chassis C-8 Ordering and Configuring an ISDN Line D-1 ISDN BRI Line Configuration Requirements D-1 ISDN BRI Switch Types D-2 ISDN BRI Provisioning by Switch Type D-3 Defining ISDN Service Profile Identifiers D-4 ISDN Configuration...
... D I X Troubleshooting ISDN 3-10 Technical Specifications A-1 Cabling Specifications B-1 Ethernet Cables B-2 Ethernet Network Cabling Guidelines B-3 Console Cable and Adapters B-3 Installing and Upgrading Router Memory C-1 Opening the Chassis C-2 Locating Memory C-4 Installing a Mini-Flash Module C-5 Removing a Mini-Flash Module C-6 Installing a DIMM C-7 Closing the Chassis C-8 Ordering and Configuring an ISDN Line D-1 ISDN BRI Line Configuration Requirements D-1 ISDN BRI Switch Types D-2 ISDN BRI Provisioning by Switch Type D-3 Defining ISDN Service Profile Identifiers D-4 ISDN Configuration...
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...the front-panel LEDs, rear-panel LEDs, and connectors. • The chapter "Installing the Cisco 1700 Router" describes how to install the router by connecting cables, power, and installing WAN interface cards. • The chapter "Troubleshooting" describes some common network scenarios and how to use the Cisco IOS command-line interface (CLI) to configure the router in these problems. • The appendix "Technical Specifications" lists the physical characteristics, environmental requirements, and power specifications for the router. • The appendix "Cabling Specifications" lists the...
...the front-panel LEDs, rear-panel LEDs, and connectors. • The chapter "Installing the Cisco 1700 Router" describes how to install the router by connecting cables, power, and installing WAN interface cards. • The chapter "Troubleshooting" describes some common network scenarios and how to use the Cisco IOS command-line interface (CLI) to configure the router in these problems. • The appendix "Technical Specifications" lists the physical characteristics, environmental requirements, and power specifications for the router. • The appendix "Cabling Specifications" lists the...
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... your product serial number before placing a service call. 78-5405-03 Cisco 1700 Router Hardware Installation Guide xvii or for troubleshooting and resolving technical issues with the serial number label location highlighted. Search results show command output. Locate the serial number label on your reseller. Obtaining Technical Assistance For all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. The Cisco Technical Support Website on Cisco.com...
... your product serial number before placing a service call. 78-5405-03 Cisco 1700 Router Hardware Installation Guide xvii or for troubleshooting and resolving technical issues with the serial number label location highlighted. Search results show command output. Locate the serial number label on your reseller. Obtaining Technical Assistance For all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. The Cisco Technical Support Website on Cisco.com...
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...-size remote Ethernet and FastEthernet LANs over a WAN connection. You can be stacked and operated with manual override available). • Supports autosensing for Cisco IOS software features Key Features Description • Operates in full- Supports up to 115.2 kbps. Supports IP, IPX, AppleTalk, IBM, Open Shortest Path First (OSPF), NetWare Link Services Protocol (NLSP), Resource Reservation Protocol (RSVP), encryption, network address translation, and the Cisco IOS Firewall Feature Set. 78-5405-03 Cisco 1700 Router Hardware Installation Guide 1-3 Configuration files can set...
...-size remote Ethernet and FastEthernet LANs over a WAN connection. You can be stacked and operated with manual override available). • Supports autosensing for Cisco IOS software features Key Features Description • Operates in full- Supports up to 115.2 kbps. Supports IP, IPX, AppleTalk, IBM, Open Shortest Path First (OSPF), NetWare Link Services Protocol (NLSP), Resource Reservation Protocol (RSVP), encryption, network address translation, and the Cisco IOS Firewall Feature Set. 78-5405-03 Cisco 1700 Router Hardware Installation Guide 1-3 Configuration files can set...
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... mode. Cisco 1700 Router Hardware Installation Guide 1-4 78-5405-03 Chapter 1 Cisco 1700 Router Overview Rear-Panel Ports and LEDs This section describes the router rear panel ports and LEDs, which it is connected and then operates at the same speed and in Table 1-1 and Table 1-2. Connects to a terminal or PC for remote configuration with every card. Connects to a modem for local configuration using Cisco IOS software. Supports one Cisco WAN interface card. For detailed information, refer to the local Ethernet network through this port. Figure 1-3 Rear-Panel Ports...
... mode. Cisco 1700 Router Hardware Installation Guide 1-4 78-5405-03 Chapter 1 Cisco 1700 Router Overview Rear-Panel Ports and LEDs This section describes the router rear panel ports and LEDs, which it is connected and then operates at the same speed and in Table 1-1 and Table 1-2. Connects to a terminal or PC for remote configuration with every card. Connects to a modem for local configuration using Cisco IOS software. Supports one Cisco WAN interface card. For detailed information, refer to the local Ethernet network through this port. Figure 1-3 Rear-Panel Ports...
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... OK Use the rear-panel LEDs during router installation to confirm that comes with every card. On solid-Ethernet port is up. On when a WAN interface card is operating in the card slot. 78-5405-03 Cisco 1700 Router Hardware Installation Guide 1-5 For detailed information, refer to the Cisco WAN Interface Cards Hardware Installation Guide that you have correctly connected all cables to the external power supply. On solid-Ethernet port is correctly inserted in full-duplex mode. On when the Ethernet link is...
... OK Use the rear-panel LEDs during router installation to confirm that comes with every card. On solid-Ethernet port is up. On when a WAN interface card is operating in the card slot. 78-5405-03 Cisco 1700 Router Hardware Installation Guide 1-5 For detailed information, refer to the Cisco WAN Interface Cards Hardware Installation Guide that you have correctly connected all cables to the external power supply. On solid-Ethernet port is correctly inserted in full-duplex mode. On when the Ethernet link is...
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... being supplied to Table 3-1 in Table 1-3. This LED blinks during the power-on the WAN interface card ports. Figure 1-4 Front-Panel LEDs PWR WIC0 WIC1 ACT/CH0 ACT/CH0 ETH ACT OK ACT/CH1 ACT/CH1 COL Table 1-3 LED Label PWR OK ETH ACT COL Front-Panel LEDs Color Green Green Description On means that the router has successfully booted up and the software is network activity on the local Ethernet network. 12155 Cisco 1700 Router Hardware Installation Guide...
... being supplied to Table 3-1 in Table 1-3. This LED blinks during the power-on the WAN interface card ports. Figure 1-4 Front-Panel LEDs PWR WIC0 WIC1 ACT/CH0 ACT/CH0 ETH ACT OK ACT/CH1 ACT/CH1 COL Table 1-3 LED Label PWR OK ETH ACT COL Front-Panel LEDs Color Green Green Description On means that the router has successfully booted up and the software is network activity on the local Ethernet network. 12155 Cisco 1700 Router Hardware Installation Guide...
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... a Network Termination 1 device to connect an ISDN S/T port to the Cisco WAN Interface Cards Hardware Installation Guide that requires this cable from a remote location. 78-5405-03 Cisco 1700 Router Hardware Installation Guide 1-11 You can order the cards separately, after receiving the router, and install them yourself. You can order the cards when ordering the router, and they will need one cable for you want to serial services. You must have a supported WAN interface card installed. For detailed information about serial cable types, refer...
... a Network Termination 1 device to connect an ISDN S/T port to the Cisco WAN Interface Cards Hardware Installation Guide that requires this cable from a remote location. 78-5405-03 Cisco 1700 Router Hardware Installation Guide 1-11 You can order the cards separately, after receiving the router, and install them yourself. You can order the cards when ordering the router, and they will need one cable for you want to serial services. You must have a supported WAN interface card installed. For detailed information about serial cable types, refer...
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... the router.) Warning Before working on specific WAN interface cards, how to connect the card to the WAN line, and how to configure the interface with Cisco IOS software, refer to power lines, remove jewelry (including rings, necklaces, and watches). Each card has one or two Cisco WAN interface cards. Safety Information This section lists safety warnings that you should be aware of this warning, refer to the Regulatory Compliance and Safety Information for installing a card in the router...
... the router.) Warning Before working on specific WAN interface cards, how to connect the card to the WAN line, and how to configure the interface with Cisco IOS software, refer to power lines, remove jewelry (including rings, necklaces, and watches). Each card has one or two Cisco WAN interface cards. Safety Information This section lists safety warnings that you should be aware of this warning, refer to the Regulatory Compliance and Safety Information for installing a card in the router...
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.... If you are installing a second WAN interface card in a Cisco 1720 that has a card installed in the WIC1 slot, follow this warning, refer to the Regulatory Compliance and Safety Information for the first time, install the card in the WIC0 slot to reconfigure your router: Caution Read the instructions in the following section, "Installing the Cards," before it discovers those installed in the router. Reinstall the card (removed in Step...
.... If you are installing a second WAN interface card in a Cisco 1720 that has a card installed in the WIC1 slot, follow this warning, refer to the Regulatory Compliance and Safety Information for the first time, install the card in the WIC0 slot to reconfigure your router: Caution Read the instructions in the following section, "Installing the Cards," before it discovers those installed in the router. Reinstall the card (removed in Step...
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... (Router>), enter the show version command to display the existing configuration register value (shown in bold at the bottom of this example output): Router> show version Cisco Internetwork Operating System Software IOS (tm) C1700 Software (C1700-BNOR2SY56I-M), Experimental Version 12.0(19980725:020859) [aiyagari-devtest_0724 100] Copyright (c) 1986-1998 by power-on Running default software cisco 1720 (MPC860) processor (revision 0x00) with hardware revision 0000 M860 processor: part number 0, mask 32 Bridging software...
... (Router>), enter the show version command to display the existing configuration register value (shown in bold at the bottom of this example output): Router> show version Cisco Internetwork Operating System Software IOS (tm) C1700 Software (C1700-BNOR2SY56I-M), Experimental Version 12.0(19980725:020859) [aiyagari-devtest_0724 100] Copyright (c) 1986-1998 by power-on Running default software cisco 1720 (MPC860) processor (revision 0x00) with hardware revision 0000 M860 processor: part number 0, mask 32 Bridging software...
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... cards and the LEDs on WAN interface cards, refer to the Cisco WAN Interface Cards Hardware Installation Guide that comes with each card. • Cables-Check all the external cables that connect the router to help identify a failure. Press Ctrl-Z to what it should be doing to exit configuration mode. Problem Solving The key to problem solving is to isolate the problem to a specific subsystem by comparing what the router is doing . Cisco 1700 Router Hardware Installation Guide 3-6 78-5405-03 Chapter 3 Troubleshooting...
... cards and the LEDs on WAN interface cards, refer to the Cisco WAN Interface Cards Hardware Installation Guide that comes with each card. • Cables-Check all the external cables that connect the router to help identify a failure. Press Ctrl-Z to what it should be doing to exit configuration mode. Problem Solving The key to problem solving is to isolate the problem to a specific subsystem by comparing what the router is doing . Cisco 1700 Router Hardware Installation Guide 3-6 78-5405-03 Chapter 3 Troubleshooting...
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... router DRAM failed. Troubleshooting WAN Interface Cards and Cables Use the show diag command to determine any of these problems, contact your Cisco reseller. Table 3-2 lists problems that could occur with a card. If the router detects a problem during the POST, the OK LED blinks in a different patterns (described in Table 3-1) depending on self-test (POST). Number of the 860T DPRAM failed. The router cannot detect the dynamic random-access memory (DRAM). When the router first boots up...
... router DRAM failed. Troubleshooting WAN Interface Cards and Cables Use the show diag command to determine any of these problems, contact your Cisco reseller. Table 3-2 lists problems that could occur with a card. If the router detects a problem during the POST, the OK LED blinks in a different patterns (described in Table 3-1) depending on self-test (POST). Number of the 860T DPRAM failed. The router cannot detect the dynamic random-access memory (DRAM). When the router first boots up...
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... Guide lists the software requirements for each card. • Make sure that the card is correctly installed in the "Installing the Cisco 1700 Router" chapter. • Use the show diag command to make sure they are secure. Refer to the "Installing WAN Interface Cards" section in the router. Refer to the "Installing WAN Interface Cards" section in the router. Router does not boot properly or continuously or intermittently reboots. Make sure that the Cisco IOS software version installed in the router supports the WAN interface card. Chapter 3 Troubleshooting Table...
... Guide lists the software requirements for each card. • Make sure that the card is correctly installed in the "Installing the Cisco 1700 Router" chapter. • Use the show diag command to make sure they are secure. Refer to the "Installing WAN Interface Cards" section in the router. Refer to the "Installing WAN Interface Cards" section in the router. Router does not boot properly or continuously or intermittently reboots. Make sure that the Cisco IOS software version installed in the router supports the WAN interface card. Chapter 3 Troubleshooting Table...
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... Cisco 1700 that the Cisco IOS software version installed in the Regulatory Compliance and Safety Information for your Cisco reseller. The power supply has failed. 78-5405-03 Cisco 1700 Router Hardware Installation Guide 3-9 Chapter 3 Troubleshooting Table 3-2 Troubleshooting WAN Interface Cards (Continued) Symptom Router boots, but the front-panel PWR LED is off . There might be a problem with your router. • If the front-panel PWR LED is not on and boots only when a particular cable is securely connected to the router and to boot...
... Cisco 1700 that the Cisco IOS software version installed in the Regulatory Compliance and Safety Information for your Cisco reseller. The power supply has failed. 78-5405-03 Cisco 1700 Router Hardware Installation Guide 3-9 Chapter 3 Troubleshooting Table 3-2 Troubleshooting WAN Interface Cards (Continued) Symptom Router boots, but the front-panel PWR LED is off . There might be a problem with your router. • If the front-panel PWR LED is not on and boots only when a particular cable is securely connected to the router and to boot...
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... ISDN-specific problems that might occur. 3-10 Cisco 1700 Router Hardware Installation Guide 78-5405-03 Do this for the router. Possible Cause(s) The power supply has failed. Chapter 3 Troubleshooting Table 3-3 Troubleshooting the Power System Symptom The front-panel PWR LED is on, the front-panel OK LED is off, and the router does not pass console or EIA data. Two commands are useful when troubleshooting ISDN: • For routers with an ISDN U WAN interface card(s), use the clear controller command to...
... ISDN-specific problems that might occur. 3-10 Cisco 1700 Router Hardware Installation Guide 78-5405-03 Do this for the router. Possible Cause(s) The power supply has failed. Chapter 3 Troubleshooting Table 3-3 Troubleshooting the Power System Symptom The front-panel PWR LED is on, the front-panel OK LED is off, and the router does not pass console or EIA data. Two commands are useful when troubleshooting ISDN: • For routers with an ISDN U WAN interface card(s), use the clear controller command to...
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Index enable 3-5 enable secret 3-5 isdn spid D-5 isdn switch-type D-2 reset 3-4 show startup-config 3-5 show version 3-3 config-register command 3-4 configuration register displaying 3-4 setting 3-2, 3-4, 3-6 configure terminal command 3-5, 3-6 connecting Ethernet cable 2-2 power cord 2-8 router to a modem 2-12 router to a PC 2-11 console port connecting 2-11 description 1-3, 1-4 illustration 1-4 specifications A-1 copy command 3-6 D DDR D-6 definition caution xi note xi warning xi Dial-on-Demand Routing See DDR DIMM installing C-7 locating on router C-4 DMS-100 ISDN BRI switch D-3 document ...
Index enable 3-5 enable secret 3-5 isdn spid D-5 isdn switch-type D-2 reset 3-4 show startup-config 3-5 show version 3-3 config-register command 3-4 configuration register displaying 3-4 setting 3-2, 3-4, 3-6 configure terminal command 3-5, 3-6 connecting Ethernet cable 2-2 power cord 2-8 router to a modem 2-12 router to a PC 2-11 console port connecting 2-11 description 1-3, 1-4 illustration 1-4 specifications A-1 copy command 3-6 D DDR D-6 definition caution xi note xi warning xi Dial-on-Demand Routing See DDR DIMM installing C-7 locating on router C-4 DMS-100 ISDN BRI switch D-3 document ...
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... 1-8 Flash description 1-8 installing C-5 locating on router C-4 NVRAM description 1-8 show version command 1-9 modem connecting to router 2-12 description 1-11 support 1-3 modem, connecting to router 2-12 N note, definition xi NT1 1-11 NVRAM, description 1-8 O OK LED description 1-6 diagnostics 3-7 opening chassis C-2 operating temperatures A-1 P password recovery 3-2 to 3-6 PC adapters for console cable 2-11 connecting to router 2-11 terminal emulation settings 2-11 pinouts console cable B-3 Ethernet cable B-2 power, troubleshooting 3-9 IN-4 Cisco 1700 Router Hardware Installation Guide...
... 1-8 Flash description 1-8 installing C-5 locating on router C-4 NVRAM description 1-8 show version command 1-9 modem connecting to router 2-12 description 1-11 support 1-3 modem, connecting to router 2-12 N note, definition xi NT1 1-11 NVRAM, description 1-8 O OK LED description 1-6 diagnostics 3-7 opening chassis C-2 operating temperatures A-1 P password recovery 3-2 to 3-6 PC adapters for console cable 2-11 connecting to router 2-11 terminal emulation settings 2-11 pinouts console cable B-3 Ethernet cable B-2 power, troubleshooting 3-9 IN-4 Cisco 1700 Router Hardware Installation Guide...
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... x reset command 3-4 router unpacking 1-10, ?? to 1-10 S serial cable description 1-11 service profile identifier See SPID show startup-config command 3-5 specifications A-1 78-5405-03 Index SPID D-4 configuring D-5 definition D-4 switch connecting to 2-3 description 1-10 T terminal emulation, settings 2-11 troubleshooting cables 3-7 contacting Cisco 3-1 password recovery 3-2 to 3-6 power system 3-9 using the OK LED 3-7 WAN interface cards 3-7 to 1-10 W wall-mounting 2-14 WAN interface cards description 1-11 installing 2-6 router slots 1-3 Cisco 1700 Router Hardware Installation Guide...
... x reset command 3-4 router unpacking 1-10, ?? to 1-10 S serial cable description 1-11 service profile identifier See SPID show startup-config command 3-5 specifications A-1 78-5405-03 Index SPID D-4 configuring D-5 definition D-4 switch connecting to 2-3 description 1-10 T terminal emulation, settings 2-11 troubleshooting cables 3-7 contacting Cisco 3-1 password recovery 3-2 to 3-6 power system 3-9 using the OK LED 3-7 WAN interface cards 3-7 to 1-10 W wall-mounting 2-14 WAN interface cards description 1-11 installing 2-6 router slots 1-3 Cisco 1700 Router Hardware Installation Guide...