RJO20 Owner s Manual - English
Page 1
... monitor are connected and properly aligned. • Periodic checks of your opener. The Chamberlain Group, Inc. 300 Windsor Drive Oak Brook, IL 60523 Wall Mount Garage Door Opener Model RJO20 For Residential Use Install On Sectional Doors With Torsion Assemblies Only This product is located behind the hinged door of the garage door opener are required to ensure safe operation. • This garage door opener is ONLY compatible with myQ® accessories. • The model number label...
... monitor are connected and properly aligned. • Periodic checks of your opener. The Chamberlain Group, Inc. 300 Windsor Drive Oak Brook, IL 60523 Wall Mount Garage Door Opener Model RJO20 For Residential Use Install On Sectional Doors With Torsion Assemblies Only This product is located behind the hinged door of the garage door opener are required to ensure safe operation. • This garage door opener is ONLY compatible with myQ® accessories. • The model number label...
RJO20 Owner s Manual - English
Page 2
... Remote Light or Additional Light 30 HomeLink 30 Chamberlain Internet Gateway ....... 31 To Erase All Codes From the Door Control (myQ® Control Panel) Memory 31 MAINTENANCE 32 Care of Your Garage Door Opener... 32 TROUBLESHOOTING 33 Diagnostic Chart 33 Troubleshooting 34 SAFETY & MAINTENANCE GUIDE 36-37 ACCESSORIES 38 WARRANTY 39 REPAIR PARTS 39 Installation Parts 39 Garage Door Opener Assembly Parts 40 CONTACT INFORMATION 40 Preparation Safety Symbol and Signal Word Review This garage door opener has been designed and tested to offer safe service...
... Remote Light or Additional Light 30 HomeLink 30 Chamberlain Internet Gateway ....... 31 To Erase All Codes From the Door Control (myQ® Control Panel) Memory 31 MAINTENANCE 32 Care of Your Garage Door Opener... 32 TROUBLESHOOTING 33 Diagnostic Chart 33 Troubleshooting 34 SAFETY & MAINTENANCE GUIDE 36-37 ACCESSORIES 38 WARRANTY 39 REPAIR PARTS 39 Installation Parts 39 Garage Door Opener Assembly Parts 40 CONTACT INFORMATION 40 Preparation Safety Symbol and Signal Word Review This garage door opener has been designed and tested to offer safe service...
RJO20 Owner s Manual - English
Page 6
.... Collar with Set Screws Mounting Bracket Garage Door Opener NOT SHOWN: Safety labels and literature Cable Tension Monitor with Wire Remote Light with Hardware Bag The Protector System® Safety Reversing Sensors (2) with White & White/Black Wire Power Door Lock with Wire and Connector 132A2505 TOP DRILL 5/16" DRILL 3/4" DRILL 5/16" Lock Template Safety Reversing Sensor Bracket (2) Chamberlain Internet Gateway ACCESSORIES White & White/Red Wire Door Control (myQ® Control Panel) Model 041A7928-3 3-Button Premium Remote Control Model 953ESTD (1) Remote Control Visor Clip...
.... Collar with Set Screws Mounting Bracket Garage Door Opener NOT SHOWN: Safety labels and literature Cable Tension Monitor with Wire Remote Light with Hardware Bag The Protector System® Safety Reversing Sensors (2) with White & White/Black Wire Power Door Lock with Wire and Connector 132A2505 TOP DRILL 5/16" DRILL 3/4" DRILL 5/16" Lock Template Safety Reversing Sensor Bracket (2) Chamberlain Internet Gateway ACCESSORIES White & White/Red Wire Door Control (myQ® Control Panel) Model 041A7928-3 3-Button Premium Remote Control Model 953ESTD (1) Remote Control Visor Clip...
RJO20 Owner s Manual - English
Page 8
... During assembly, installation and adjustment of the garage door opener, you will need these tools. They could result in SEVERE INJURY or DEATH. 3. ALL repairs to cables, spring assemblies and other adjacent walking surface. • away from ALL moving parts of the door. 10. Install the Entrapment Warning Placard next to the door control in a prominent location. 11. Place emergency release/safety reverse test label in door or operator mechanisms. 9. Install wall-mounted door control: •...
... During assembly, installation and adjustment of the garage door opener, you will need these tools. They could result in SEVERE INJURY or DEATH. 3. ALL repairs to cables, spring assemblies and other adjacent walking surface. • away from ALL moving parts of the door. 10. Install the Entrapment Warning Placard next to the door control in a prominent location. 11. Place emergency release/safety reverse test label in door or operator mechanisms. 9. Install wall-mounted door control: •...
RJO20 Owner s Manual - English
Page 9
... Set Screws Screw #10-32 (2) Motor Shaft Collar Mounting bracket Socket Wrench 9 The illustrations shown are facing out and accessible when attached to the torsion bar. 4. Tighten the 2 square head set screws by turning them 1/4 - 1/2 turn. 5. Loosely attach slotted side of mounting bracket to the same side of the door; on page 4. NOTE: Do not tighten mounting bracket screws until they contact the torsion bar. Then, use...
... Set Screws Screw #10-32 (2) Motor Shaft Collar Mounting bracket Socket Wrench 9 The illustrations shown are facing out and accessible when attached to the torsion bar. 4. Tighten the 2 square head set screws by turning them 1/4 - 1/2 turn. 5. Loosely attach slotted side of mounting bracket to the same side of the door; on page 4. NOTE: Do not tighten mounting bracket screws until they contact the torsion bar. Then, use...
RJO20 Owner s Manual - English
Page 13
... installation, skip to stay open the door manually. 2. Factory default is detected, the garage door opener stops the door from closing , and reverses the door to Step 3. NOTE: No obstructions should exist that prevent the cable tension monitor from closing completely when slack is approximately 3/4" (19 mm) from the roller shaft, move in the down on the manual release to secure wire in the garage door cables. Drill holes as the garage door opener. Use...
... installation, skip to stay open the door manually. 2. Factory default is detected, the garage door opener stops the door from closing , and reverses the door to Step 3. NOTE: No obstructions should exist that prevent the cable tension monitor from closing completely when slack is approximately 3/4" (19 mm) from the roller shaft, move in the down on the manual release to secure wire in the garage door cables. Drill holes as the garage door opener. Use...
RJO20 Owner s Manual - English
Page 15
... operate or play with door control push buttons or remote control transmitters. • Activate door ONLY when it is properly adjusted, and there are no obstructions to door travel to the full open position but will travel . • ALWAYS keep garage door in sight until the safety reversing sensors are connected and properly aligned. NEVER permit anyone to cross path of the wire near the garage door opener. If an additional door control is NOT connected BEFORE installing door control...
... operate or play with door control push buttons or remote control transmitters. • Activate door ONLY when it is properly adjusted, and there are no obstructions to door travel to the full open position but will travel . • ALWAYS keep garage door in sight until the safety reversing sensors are connected and properly aligned. NEVER permit anyone to cross path of the wire near the garage door opener. If an additional door control is NOT connected BEFORE installing door control...
RJO20 Owner s Manual - English
Page 25
... power door lock to close the garage door. Lift the door manually. Make sure the cable tension monitor is mounted flush with the wall and the roller is free from a falling garage door: • If possible, use emergency release handle unless garage doorway is clear of the cable tension monitor, you hear a click. 3. RECONNECT THE DOOR TO THE GARAGE DOOR OPENER: 1. Pull down on the emergency release handle until you hear a click. 3. The door will blink 9 times...
... power door lock to close the garage door. Lift the door manually. Make sure the cable tension monitor is mounted flush with the wall and the roller is free from a falling garage door: • If possible, use emergency release handle unless garage doorway is clear of the cable tension monitor, you hear a click. 3. RECONNECT THE DOOR TO THE GARAGE DOOR OPENER: 1. Pull down on the emergency release handle until you hear a click. 3. The door will blink 9 times...
RJO20 Owner s Manual - English
Page 26
... time period that can be seen clearly, it is CLOSED. The safety reversing sensors do not affect the opening , the door will move unexpectedly. When programmed to door travel. 4. ALWAYS keep remote controls out of reach of children. They will also turn off again. The garage door opener can be connected and aligned correctly before the garage door opener will stop. Bulb power is A19. To restore this release with each use emergency release handle to cables, spring assemblies...
... time period that can be seen clearly, it is CLOSED. The safety reversing sensors do not affect the opening , the door will move unexpectedly. When programmed to door travel. 4. ALWAYS keep remote controls out of reach of children. They will also turn off again. The garage door opener can be connected and aligned correctly before the garage door opener will stop. Bulb power is A19. To restore this release with each use emergency release handle to cables, spring assemblies...
RJO20 Owner s Manual - English
Page 27
...; Control Panel, follow the remote control programming steps. or the safety reversing sensors are correctly installed. The garage door opener light bulbs will blink as the lock feature is heard from hand-held remote controls. However, the door will not operate your garage door opener. The lights will light for 4-1/2 minutes, then shut off and a beep is activated and your handheld remote control will open and close when the garage door opener is sensed. TIMER-TO-CLOSE (TTC) The TTC feature automatically closes the door after a specified time period...
...; Control Panel, follow the remote control programming steps. or the safety reversing sensors are correctly installed. The garage door opener light bulbs will blink as the lock feature is heard from hand-held remote controls. However, the door will not operate your garage door opener. The lights will light for 4-1/2 minutes, then shut off and a beep is activated and your handheld remote control will open and close when the garage door opener is sensed. TIMER-TO-CLOSE (TTC) The TTC feature automatically closes the door after a specified time period...
RJO20 Owner s Manual - English
Page 30
... programmed. 1. Programming (continued) Reprogramming Remote Light or Additional Light Your garage door opener remote light has already been programmed at the factory to the garage door opener and place it in your glove box for use in the event of a power outage. • The remote included in -vehicle system. Any additional or replacement remote lights will need to the instructions provided in vehicle if programming multiple cars, button 1 first car, button 2 second car... Press the LEARN button on . WHEN TO INSTALL A HOMELINK REPEATER KIT...
... programmed. 1. Programming (continued) Reprogramming Remote Light or Additional Light Your garage door opener remote light has already been programmed at the factory to the garage door opener and place it in your glove box for use in the event of a power outage. • The remote included in -vehicle system. Any additional or replacement remote lights will need to the instructions provided in vehicle if programming multiple cars, button 1 first car, button 2 second car... Press the LEARN button on . WHEN TO INSTALL A HOMELINK REPEATER KIT...
RJO20 Owner s Manual - English
Page 31
... red LEARN LED turns off, programming is learned and appears in the app device list, name your device (e.g., Garage Door Opener). Figure 2 Red Learn LED To Erase All Codes From the Door Control (myQ® Control Panel) Memory Erase all remote controls and keyless entries: 1. Press and hold the LEARN button again until the red Learn LED goes out (approximately 6 seconds). 2. Immediately press and hold the LEARN button on the myQ® control panel. Reprogram any compatible accessory you wish to use. Getting Connected...
... red LEARN LED turns off, programming is learned and appears in the app device list, name your device (e.g., Garage Door Opener). Figure 2 Red Learn LED To Erase All Codes From the Door Control (myQ® Control Panel) Memory Erase all remote controls and keyless entries: 1. Press and hold the LEARN button again until the red Learn LED goes out (approximately 6 seconds). 2. Immediately press and hold the LEARN button on the myQ® control panel. Reprogram any compatible accessory you wish to use. Getting Connected...
RJO20 Owner s Manual - English
Page 33
... FLASHES Attempting to compensate Installed Safety Reversing Sensor SYMPTOM: The door doesn't activate from garage door opener. See Adjustment section. • If the motor unit continues to the opener. • Replace the cable tension monitor. SYMPTOM: Door stops and reverses while closing . • Garage door opener will try to compensate three times before turning to a 10 Flash. Inspect sensor wires for a short (staple in wire), replace as needed . • Disconnect wires at door control, touch wires together. SYMPTOM: Door stops while opening . • Garage door opener...
... FLASHES Attempting to compensate Installed Safety Reversing Sensor SYMPTOM: The door doesn't activate from garage door opener. See Adjustment section. • If the motor unit continues to the opener. • Replace the cable tension monitor. SYMPTOM: Door stops and reverses while closing . • Garage door opener will try to compensate three times before turning to a 10 Flash. Inspect sensor wires for a short (staple in wire), replace as needed . • Disconnect wires at door control, touch wires together. SYMPTOM: Door stops while opening . • Garage door opener...
RJO20 Owner s Manual - English
Page 34
...; Check power door lock. • Is something obstructing the door? Remove the obstruction or repair the door. The door opens but won't close the door manually. Pull the emergency release handle. If it doesn't light, check the fuse box or the circuit breaker. (Some outlets are blinking quickly: • The control panel is a new installation (see Installation Step 6 on page 23. The garage door opener strains to operate door: • The door may be out of travel while being supported entirely by a wall switch...
...; Check power door lock. • Is something obstructing the door? Remove the obstruction or repair the door. The door opens but won't close the door manually. Pull the emergency release handle. If it doesn't light, check the fuse box or the circuit breaker. (Some outlets are blinking quickly: • The control panel is a new installation (see Installation Step 6 on page 23. The garage door opener strains to operate door: • The door may be out of travel while being supported entirely by a wall switch...
RJO20 Owner s Manual - English
Page 36
... using the wall-mounted push button or transmitter. 36 Check the operation of being trapped under the door. Stay away from potential harm. Please review the safety and maintenance tips in a safe and trouble-free manner. Keep transmitters and remote controls out of reach of children or adults and subsequent injury or death. The wall-mounted push button should be supplied with or use the button where you can exert deadly force when the door closes - Mount and use garage door opener controls...
... using the wall-mounted push button or transmitter. 36 Check the operation of being trapped under the door. Stay away from potential harm. Please review the safety and maintenance tips in a safe and trouble-free manner. Keep transmitters and remote controls out of reach of children or adults and subsequent injury or death. The wall-mounted push button should be supplied with or use the button where you can exert deadly force when the door closes - Mount and use garage door opener controls...
RJO20 Owner s Manual - English
Page 37
... for the opener model number on hinges, rollers, springs, and door panels. • These parts may require periodic lubrication. Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your owner's manual for assistance. Review your regular routine. Visually check the door and installation: • Starting with the 2x4 and then reverse direction. • Block the photoelectric sensor by waving...
... for the opener model number on hinges, rollers, springs, and door panels. • These parts may require periodic lubrication. Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your owner's manual for assistance. Review your regular routine. Visually check the door and installation: • Starting with the 2x4 and then reverse direction. • Block the photoelectric sensor by waving...
RJO20 Owner s Manual - English
Page 38
...-3 myQ® Control Panel G828LG 041A6287 Internet Gateway: Remote Light: Internet enabled Enables homeowner accessory which to turn on a work connects to 4 myQ® compatible garage door openers or gate operators and close them from anywhereCLOSiEDn the home. myQ® compatible. Simply replaces your garage door opener, a Security+ 2.0® remote control or a myQ® Internet Gateway. in the garage. 041A5281-1 Extension Brackets: (Optional) For safety reversing sensor installation onto the wall or floor. Accessories G940EV Wireless Keypad: For use outside of...
...-3 myQ® Control Panel G828LG 041A6287 Internet Gateway: Remote Light: Internet enabled Enables homeowner accessory which to turn on a work connects to 4 myQ® compatible garage door openers or gate operators and close them from anywhereCLOSiEDn the home. myQ® compatible. Simply replaces your garage door opener, a Security+ 2.0® remote control or a myQ® Internet Gateway. in the garage. 041A5281-1 Extension Brackets: (Optional) For safety reversing sensor installation onto the wall or floor. Accessories G940EV Wireless Keypad: For use outside of...
RJO20 Owner s Manual - English
Page 39
... specific legal rights, and you may not apply to province. You will be repaired or replaced with set screws NOT SHOWN 041A6288 Hardware bag for light 7 041B6228 Mounting bracket 8 041A5266-3 Safety reversing sensor brackets (2) 9 041A6102 Power door lock 041A6298 Installation hardware bag (includes hardware listed on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. white and white/red 12 041A6287 Remote Light (garage door opener light...
... specific legal rights, and you may not apply to province. You will be repaired or replaced with set screws NOT SHOWN 041A6288 Hardware bag for light 7 041B6228 Mounting bracket 8 041A5266-3 Safety reversing sensor brackets (2) 9 041A6102 Power door lock 041A6298 Installation hardware bag (includes hardware listed on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. white and white/red 12 041A6287 Remote Light (garage door opener light...
RJO20 Quick Start Guide - English
Page 1
... power door lock. • Mount the door lock on the same side as the opener. Refer to offer safe service provided it is compatible with the warnings that detect obstructions in ) (2) Staples Hinge clip Screw 1/4-20 (2) Wall Anchor (2) Latch clip STEP 1: INSTALLATION IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of damage to the back hang. Wall Mount Garage Door Opener Model RJO20 SAFETY INFORMATION Safety Symbols This garage door opener has been designed and tested to the User's Guide/Owner's Manual...
... power door lock. • Mount the door lock on the same side as the opener. Refer to offer safe service provided it is compatible with the warnings that detect obstructions in ) (2) Staples Hinge clip Screw 1/4-20 (2) Wall Anchor (2) Latch clip STEP 1: INSTALLATION IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of damage to the back hang. Wall Mount Garage Door Opener Model RJO20 SAFETY INFORMATION Safety Symbols This garage door opener has been designed and tested to the User's Guide/Owner's Manual...
RJO20 Quick Start Guide - English
Page 2
.../ BLK Wire Safety Reversing sensors 10 CONNECT POWER To avoid installation difficulties, do not run garage door opener at a minimum height of 5 feet (1.5 m) above the floor. 2. Wire to press the LEARN button two times on drywall and a ceiling joist cannot be mounted into wood, it Ground will turn on. (Figure 2) 5. When the red LEARN LED turns off, programming is activated. NOTE: If installing light on the myQ® control panel. OPTION B: PERMANENT WIRING See your device (e.g., Garage Door Opener...
.../ BLK Wire Safety Reversing sensors 10 CONNECT POWER To avoid installation difficulties, do not run garage door opener at a minimum height of 5 feet (1.5 m) above the floor. 2. Wire to press the LEARN button two times on drywall and a ceiling joist cannot be mounted into wood, it Ground will turn on. (Figure 2) 5. When the red LEARN LED turns off, programming is activated. NOTE: If installing light on the myQ® control panel. OPTION B: PERMANENT WIRING See your device (e.g., Garage Door Opener...
