Guide for Quick Menu
Page 16
... dialog. • To print or scan using Quick Menu for the first time, select the printer or scanner you need to install the latest My Image Garden. Keep these points in mind. • Refer to the Canon website for downloading. Internet connection fees apply. • When using AirPrint with macOS Sierra v10.12. 16 Internet connection is required depending on the screens displayed when using a model supporting AirPrint with OS X Yosemite...
... dialog. • To print or scan using Quick Menu for the first time, select the printer or scanner you need to install the latest My Image Garden. Keep these points in mind. • Refer to the Canon website for downloading. Internet connection fees apply. • When using AirPrint with macOS Sierra v10.12. 16 Internet connection is required depending on the screens displayed when using a model supporting AirPrint with OS X Yosemite...
TS8100 series User Manual
Page 1
TS8100 series Online Manual Basic Operation Network Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Support Code for Error English
TS8100 series Online Manual Basic Operation Network Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Support Code for Error English
TS8100 series User Manual
Page 4
... On 164 Turning the Printer On and Off 165 Checking the Power Plug/Power Cord 167 Unplugging the Printer 168 Using the Operation Panel 169 Changing Settings 174 Changing Printer Settings from Your Computer (Mac OS 175 Managing the Printer Power 176 Changing the Printer Operation Mode 177 Changing Settings from Operation Panel 178 Changing Settings from Operation Panel 179 Setting Items on Operation Panel 181 Print settings 182 LAN settings 184 Device user settings 189 Language selection 191 Firmware update 192 Feed settings 193 Reset setting 194 Web service setup 195 System...
... On 164 Turning the Printer On and Off 165 Checking the Power Plug/Power Cord 167 Unplugging the Printer 168 Using the Operation Panel 169 Changing Settings 174 Changing Printer Settings from Your Computer (Mac OS 175 Managing the Printer Power 176 Changing the Printer Operation Mode 177 Changing Settings from Operation Panel 178 Changing Settings from Operation Panel 179 Setting Items on Operation Panel 181 Print settings 182 LAN settings 184 Device user settings 189 Language selection 191 Firmware update 192 Feed settings 193 Reset setting 194 Web service setup 195 System...
TS8100 series User Manual
Page 5
... Printer 220 How to Open AirPrint Printer Settings Screen 221 Display the Printing Status Screen 222 Deleting the Undesired Print Job 223 Removing AirPrint Printer That Is No Longer Required from List of Printers 224 Printing from Smartphone/Tablet 225 Printing from iOS Device (AirPrint 226 Printing/Scanning with Wireless Direct 230 Printing Using Operation Panel 235 Printing Photo Data 236 Printing Photographs Saved on Memory Card 237 Setting Items for Photo Printing Using Operation Panel 243 Disc Label Printing 246 Copying Label Side of Disc 247 Printing Photo from Memory Card...
... Printer 220 How to Open AirPrint Printer Settings Screen 221 Display the Printing Status Screen 222 Deleting the Undesired Print Job 223 Removing AirPrint Printer That Is No Longer Required from List of Printers 224 Printing from Smartphone/Tablet 225 Printing from iOS Device (AirPrint 226 Printing/Scanning with Wireless Direct 230 Printing Using Operation Panel 235 Printing Photo Data 236 Printing Photographs Saved on Memory Card 237 Setting Items for Photo Printing Using Operation Panel 243 Disc Label Printing 246 Copying Label Side of Disc 247 Printing Photo from Memory Card...
TS8100 series User Manual
Page 6
...272 Scanning Easily (Auto Scan 274 Scanning Documents and Photos 276 Scanning Tips 277 Positioning Originals (Scanning from Computer 278 Frequently Asked Questions 281 Network Settings and Common Problems 283 Network Communication Problems 285 Cannot Find Printer on Network 286 Cannot Find Printer on Check Printer Settings Screen During Setup (Windows 287 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Power Status 288 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking PC Network Connection...
...272 Scanning Easily (Auto Scan 274 Scanning Documents and Photos 276 Scanning Tips 277 Positioning Originals (Scanning from Computer 278 Frequently Asked Questions 281 Network Settings and Common Problems 283 Network Communication Problems 285 Cannot Find Printer on Network 286 Cannot Find Printer on Check Printer Settings Screen During Setup (Windows 287 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Power Status 288 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking PC Network Connection...
TS8100 series User Manual
Page 7
... Image 336 Scanning Problems (Mac OS 337 Scanning Problems 338 Scanner Does Not Work 339 Scanner Driver Does Not Start 340 Mechanical Problems 341 Power Does Not Come On 342 Power Shuts Off By Itself 343 USB Connection Problems 344 Cannot Communicate with Printer via USB 345 Installation and Download Problems 346 Cannot Install MP Drivers (Windows 347 Updating MP Drivers in Network Environment (Windows 349 Errors and Messages 350 An Error Occurs 351 Message (Support Code) Appears 352 List of Support Code for Error 359 List of Support Code for Error (Paper Jams...
... Image 336 Scanning Problems (Mac OS 337 Scanning Problems 338 Scanner Does Not Work 339 Scanner Driver Does Not Start 340 Mechanical Problems 341 Power Does Not Come On 342 Power Shuts Off By Itself 343 USB Connection Problems 344 Cannot Communicate with Printer via USB 345 Installation and Download Problems 346 Cannot Install MP Drivers (Windows 347 Updating MP Drivers in Network Environment (Windows 349 Errors and Messages 350 An Error Occurs 351 Message (Support Code) Appears 352 List of Support Code for Error 359 List of Support Code for Error (Paper Jams...
TS8100 series User Manual
Page 48
... for troubleshooting on network settings: Restrictions • Notices when printing using the printer via LAN/Changing from USB to download IJ Network Device Setup Utility. For Windows For Mac OS • Performing/Changing Network Settings (Windows) For Windows, you can diagnose or repair network settings using IJ Network Device Setup Utility. ◦ For Windows: IJ Network Device Setup Utility (Windows) ◦ For Mac OS: IJ Network Device Setup Utility (Mac OS) Network Connection Tips See below to LAN Connection • To use Wireless Direct temporarily: Printing/Scanning with...
... for troubleshooting on network settings: Restrictions • Notices when printing using the printer via LAN/Changing from USB to download IJ Network Device Setup Utility. For Windows For Mac OS • Performing/Changing Network Settings (Windows) For Windows, you can diagnose or repair network settings using IJ Network Device Setup Utility. ◦ For Windows: IJ Network Device Setup Utility (Windows) ◦ For Mac OS: IJ Network Device Setup Utility (Mac OS) Network Connection Tips See below to LAN Connection • To use Wireless Direct temporarily: Printing/Scanning with...
TS8100 series User Manual
Page 109
...: Adjusting Print Head Position 109 From the printer Cleaning the Print Head Deeply From the computer • For Windows: Cleaning the Print Heads • For Mac OS: Cleaning the Print Heads Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. Contact the service...
...: Adjusting Print Head Position 109 From the printer Cleaning the Print Head Deeply From the computer • For Windows: Cleaning the Print Heads • For Mac OS: Cleaning the Print Heads Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. Contact the service...
TS8100 series User Manual
Page 130
... paper. 1. Make sure that the power is turned on the HOME screen. Select Maintenance. Fold a single sheet of the opened paper in half widthwise, then unfold the paper. 8. Using the Operation Panel The setup menu screen will appear. 3. Fold one side of A4 or Letter-sized plain paper in another half, aligning the edge with the center crease, unfold the paper, then select OK. 130 Cleaning Inside the Printer (Bottom Plate Cleaning) Remove...
... paper. 1. Make sure that the power is turned on the HOME screen. Select Maintenance. Fold a single sheet of the opened paper in half widthwise, then unfold the paper. 8. Using the Operation Panel The setup menu screen will appear. 3. Fold one side of A4 or Letter-sized plain paper in another half, aligning the edge with the center crease, unfold the paper, then select OK. 130 Cleaning Inside the Printer (Bottom Plate Cleaning) Remove...
TS8100 series User Manual
Page 217
Start printing from your model from a Mac 1. Load paper in the Print dialog. Select printer Select your application software The Print dialog opens. 4. Check print settings 217 Printing Using AirPrint You can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printer driver is not installed or the application is enabled, printer automatically turns itself on is not downloaded. Print with AirPrint from the Printer list in printer 3. Check that printer power is on Note • If Auto power on when receiving a print job. 2. Note...
Start printing from your model from a Mac 1. Load paper in the Print dialog. Select printer Select your application software The Print dialog opens. 4. Check print settings 217 Printing Using AirPrint You can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printer driver is not installed or the application is enabled, printer automatically turns itself on is not downloaded. Print with AirPrint from the Printer list in printer 3. Check that printer power is on Note • If Auto power on when receiving a print job. 2. Note...
TS8100 series User Manual
Page 281
... Error (Paper Jams) Cannot Print or Connect Installation Error Cannot Install MP Drivers (Windows) An Error Occurs Message (Support Code) Appears Examples of Problems Printer Does Not Work Power Does Not Come On Power Shuts Off By Itself Display on Touch Screen Is Off USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start Copying/Printing Stops Cannot Print Using AirPrint Printing Is Slow No Ink Comes Out List of Support Code for Error (Paper Jams) Paper Does Not Feed Properly/"No Paper" Error Cannot Print on Network Cannot Find Printer while Using Wireless...
... Error (Paper Jams) Cannot Print or Connect Installation Error Cannot Install MP Drivers (Windows) An Error Occurs Message (Support Code) Appears Examples of Problems Printer Does Not Work Power Does Not Come On Power Shuts Off By Itself Display on Touch Screen Is Off USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start Copying/Printing Stops Cannot Print Using AirPrint Printing Is Slow No Ink Comes Out List of Support Code for Error (Paper Jams) Paper Does Not Feed Properly/"No Paper" Error Cannot Print on Network Cannot Find Printer while Using Wireless...
TS8100 series User Manual
Page 282
... Password Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Cannot Install MP Drivers (Windows) Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears An Error Occurs Message (Support Code) Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device List of Support Code for Error IJ Scan...
... Password Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Cannot Install MP Drivers (Windows) Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears An Error Occurs Message (Support Code) Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device List of Support Code for Error IJ Scan...
TS8100 series User Manual
Page 302
...? Make sure the network settings of the wireless router. 302 Printer Suddenly Cannot Be Used Cannot Communicate with Printer Following Network Settings Change Cannot Communicate with Printer via Wireless LAN Check1 Check the power status of printer, network devices (e.g. Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Wireless Direct Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with Printer Following Network Settings Change It may need to restart your computer is connected to resolve wireless router problems...
...? Make sure the network settings of the wireless router. 302 Printer Suddenly Cannot Be Used Cannot Communicate with Printer Following Network Settings Change Cannot Communicate with Printer via Wireless LAN Check1 Check the power status of printer, network devices (e.g. Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Wireless Direct Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with Printer Following Network Settings Change It may need to restart your computer is connected to resolve wireless router problems...
TS8100 series User Manual
Page 306
... MP Drivers using the Setup CD-ROM or install them from the Canon website. For more on how to check the computer settings or connection status, see Checking Computer IP Address or MAC Address. 306 Note • To check the MAC address or IP address of your computer, see your wireless router, see the wireless router instruction manual or contact its manufacturer. Check3 Make sure wireless router does not restrict which computers can access...
... MP Drivers using the Setup CD-ROM or install them from the Canon website. For more on how to check the computer settings or connection status, see Checking Computer IP Address or MAC Address. 306 Note • To check the MAC address or IP address of your computer, see your wireless router, see the wireless router instruction manual or contact its manufacturer. Check3 Make sure wireless router does not restrict which computers can access...
TS8100 series User Manual
Page 317
... the message which prevents misprinting is displayed. • To change the message view setting when printing or copying using the printer's operation panel: Device user settings • To change the message view setting when printing using a relay device such as photos or other graphics, printing may take longer to diagnose and repair the network status. Replace the USB cable and retry the printing. Printing Does Not Start Check1 Make sure printer is securely plugged in and press ON button to the printer.
... the message which prevents misprinting is displayed. • To change the message view setting when printing or copying using the printer's operation panel: Device user settings • To change the message view setting when printing using a relay device such as photos or other graphics, printing may take longer to diagnose and repair the network status. Replace the USB cable and retry the printing. Printing Does Not Start Check1 Make sure printer is securely plugged in and press ON button to the printer.
TS8100 series User Manual
Page 326
..., set the print quality setting using the operation panel. PictBridge (Wireless LAN) Print Settings Check the settings using the operation panel. 326 If you print with an incorrect paper type setting, the printed surface may be scratched. Note • When printing from memory card Check the settings using the operation panel. Check1 Do page size and media type settings match size and type of the paper type setting and the loaded paper. Select a print quality suited to the paper and to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings...
..., set the print quality setting using the operation panel. PictBridge (Wireless LAN) Print Settings Check the settings using the operation panel. 326 If you print with an incorrect paper type setting, the printed surface may be scratched. Note • When printing from memory card Check the settings using the operation panel. Check1 Do page size and media type settings match size and type of the paper type setting and the loaded paper. Select a print quality suited to the paper and to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings...
TS8100 series User Manual
Page 343
... settings. 6. The menu screen appears. 3. Select Auto Power. 4. Select Settings. 4. Select Auto power off the power automatically is turned on. 2. Follow the procedure below to disable the setting from ScanGear (scanner driver). Power Shuts Off By Itself Check If printer is disabled. • To disable the setting from the computer: For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting. The setting to shut off . 8. Make sure printer is disabled. Select Never. 9. Select OK. Open Canon IJ Printer...
... settings. 6. The menu screen appears. 3. Select Auto Power. 4. Select Settings. 4. Select Auto power off the power automatically is turned on. 2. Follow the procedure below to disable the setting from ScanGear (scanner driver). Power Shuts Off By Itself Check If printer is disabled. • To disable the setting from the computer: For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting. The setting to shut off . 8. Make sure printer is disabled. Select Never. 9. Select OK. Open Canon IJ Printer...
TS8100 series User Manual
Page 347
..., there is a problem with the Setup CD-ROM, install them from your computer and reinsert it. • Restart your nearest Canon service center to start the installation. 1. If the icon still does not appear, try the following settings. ◦ In Windows 10, click Start button > File Explorer, and then click This PC from list on left. ◦ In Windows 8.1, select Explorer icon...
..., there is a problem with the Setup CD-ROM, install them from your computer and reinsert it. • Restart your nearest Canon service center to start the installation. 1. If the icon still does not appear, try the following settings. ◦ In Windows 10, click Start button > File Explorer, and then click This PC from list on left. ◦ In Windows 8.1, select Explorer icon...
TS8100 series User Manual
Page 352
... some errors. Note • A support code (error number) is set to [Not writable from USB PC. The card slot is displayed on the touch screen, see List of Support Code for some of the errors and messages that may have support code, see below . is currently writable from the computer. The printer may appear. Error Regarding Automatic Duplex Printing Is Displayed Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Inkjet Printer/Scanner/Fax Extended...
... some errors. Note • A support code (error number) is set to [Not writable from USB PC. The card slot is displayed on the touch screen, see List of Support Code for some of the errors and messages that may have support code, see below . is currently writable from the computer. The printer may appear. Error Regarding Automatic Duplex Printing Is Displayed Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Inkjet Printer/Scanner/Fax Extended...
TS8100 series User Manual
Page 395
Plug in the printer again and turn it . 6000 Cause Printer error has occurred. List of Support Code for Error (Paper Jams) Turn off printer and unplug it back on the jammed location and cause. If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . What to request a repair. 395
Plug in the printer again and turn it . 6000 Cause Printer error has occurred. List of Support Code for Error (Paper Jams) Turn off printer and unplug it back on the jammed location and cause. If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . What to request a repair. 395
