TS6300 series User Manual
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... Maintenance 106 Cleaning the Print Heads 107 Adjusting Print Head Position 109 Checking Ink Status from Your Computer 110 Cleaning 111 Cleaning Paper Feed Rollers 112 Cleaning Inside the Printer (Bottom Plate Cleaning 114 Overview 117 Safety 118 Safety Precautions 119 Regulatory Information 122 WEEE (EU&EEA 124 Handling Precautions 135 Legal Restrictions on Scanning/Copying 136 Printer Handling Precautions 137 Transporting Your Printer 138 When Repairing, Lending, or Disposing of the Printer 139 Keeping Print...
... Maintenance 106 Cleaning the Print Heads 107 Adjusting Print Head Position 109 Checking Ink Status from Your Computer 110 Cleaning 111 Cleaning Paper Feed Rollers 112 Cleaning Inside the Printer (Bottom Plate Cleaning 114 Overview 117 Safety 118 Safety Precautions 119 Regulatory Information 122 WEEE (EU&EEA 124 Handling Precautions 135 Legal Restrictions on Scanning/Copying 136 Printer Handling Precautions 137 Transporting Your Printer 138 When Repairing, Lending, or Disposing of the Printer 139 Keeping Print...
TS6300 series User Manual
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... 257 Network Connection Problems 260 Printer Suddenly Stopped Working for Some Reason 261 Network Key (Password) Unknown 266 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 268 Other Network Problems 270 Checking Network Information 271 Restoring to Factory Defaults 274 Problems while Printing/Scanning from Smartphone/Tablet 275 Cannot Print/Scan from Smartphone/Tablet 276 Printing Problems 280 Printer Does Not Print 281 Ink Does Not Come Out 284 Printer Does Not Pick up or Feed the Paper/"No Paper" Error...
... 257 Network Connection Problems 260 Printer Suddenly Stopped Working for Some Reason 261 Network Key (Password) Unknown 266 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 268 Other Network Problems 270 Checking Network Information 271 Restoring to Factory Defaults 274 Problems while Printing/Scanning from Smartphone/Tablet 275 Cannot Print/Scan from Smartphone/Tablet 276 Printing Problems 280 Printer Does Not Print 281 Ink Does Not Come Out 284 Printer Does Not Pick up or Feed the Paper/"No Paper" Error...
TS6300 series User Manual
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... Printer Turns Off Unexpectedly or Repeatedly 308 USB Connection Problems 310 Cannot Communicate with Printer via USB 311 Wrong Language Appears in LCD 312 Installation and Download Problems 313 Failed to MP Drivers Installation (Windows 314 Updating MP Drivers in Network Environment (Windows 315 Errors and Messages 316 When Error Occurred 317 Message (Support Code) Appears 319 List of Support Code for Error 322 List of Support Code for Error (Paper Jams 324 1300 325 1303 327 1304 328 1313 329 Paper Is Jammed inside Printer 330 Removing Jammed Paper...
... Printer Turns Off Unexpectedly or Repeatedly 308 USB Connection Problems 310 Cannot Communicate with Printer via USB 311 Wrong Language Appears in LCD 312 Installation and Download Problems 313 Failed to MP Drivers Installation (Windows 314 Updating MP Drivers in Network Environment (Windows 315 Errors and Messages 316 When Error Occurred 317 Message (Support Code) Appears 319 List of Support Code for Error 322 List of Support Code for Error (Paper Jams 324 1300 325 1303 327 1304 328 1313 329 Paper Is Jammed inside Printer 330 Removing Jammed Paper...
TS6300 series User Manual
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Network Connection Tips Handling Printer Configuration using web service: Notice for tips on network connection. Notice/Restriction See below for Web Service Printing 40 Changing Network Settings See below to LAN Connection • To use Wireless Direct temporarily: Printing/Scanning with Wireless Direct IJ Network Device Setup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of Wi-Fi Connection Changing the Connection Mode • To add computer/smartphone/tablet to the printer: Connects to ...
Network Connection Tips Handling Printer Configuration using web service: Notice for tips on network connection. Notice/Restriction See below for Web Service Printing 40 Changing Network Settings See below to LAN Connection • To use Wireless Direct temporarily: Printing/Scanning with Wireless Direct IJ Network Device Setup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of Wi-Fi Connection Changing the Connection Mode • To add computer/smartphone/tablet to the printer: Connects to ...
TS6300 series User Manual
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... settings using IJ Network Device Setup Utility, turn on Easy wireless connect mode on . 2. Using the Operation Panel 3. Reconfiguration Method of Wi-Fi Connection Follow either procedure below . 1. Follow instructions on IJ Network Device Setup Utility. Press and hold (Wireless connect) button for 3 seconds. If message saying setup is turned on the printer following the procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct). • For Windows: ◦ Click here and redo setup. ◦ Perform settings...
... settings using IJ Network Device Setup Utility, turn on Easy wireless connect mode on . 2. Using the Operation Panel 3. Reconfiguration Method of Wi-Fi Connection Follow either procedure below . 1. Follow instructions on IJ Network Device Setup Utility. Press and hold (Wireless connect) button for 3 seconds. If message saying setup is turned on the printer following the procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct). • For Windows: ◦ Click here and redo setup. ◦ Perform settings...
TS6300 series User Manual
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... the problem has not been resolved, turn off the power and clean the print head deeply again after performing from step 1 to request a repair. From the printer Aligning the Print Head From the computer • For Windows: Adjusting Print Head Position Automatically • For macOS: 90 When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. Step3 Clean the print head. Contact your nearest Canon service...
... the problem has not been resolved, turn off the power and clean the print head deeply again after performing from step 1 to request a repair. From the printer Aligning the Print Head From the computer • For Windows: Adjusting Print Head Position Automatically • For macOS: 90 When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. Step3 Clean the print head. Contact your nearest Canon service...
TS6300 series User Manual
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... message to use a new piece of the printer. If the inside of paper. 1. Check that printer is turned on. 2. Select Bottom plate cleaning. Fold a single sheet of the opened paper in half widthwise, then unfold the paper. 8. Fold one side of A4 or Letter-sized plain paper in another half, aligning the edge with the center crease, unfold the paper, then press the OK button. 114 Select Yes. 6. Select Maintenance...
... message to use a new piece of the printer. If the inside of paper. 1. Check that printer is turned on. 2. Select Bottom plate cleaning. Fold a single sheet of the opened paper in half widthwise, then unfold the paper. 8. Fold one side of A4 or Letter-sized plain paper in another half, aligning the edge with the center crease, unfold the paper, then press the OK button. 114 Select Yes. 6. Select Maintenance...
TS6300 series User Manual
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... When Error Occurred. • You can set to off the printer 1. Confirming that the status bar goes off the printer. Press the ON button to stow the paper output tray or not will appear in the LCD disappears. Press the ON button to automatically turn on the printer. Note • When you turn on when a print or scan operation is displayed on the printer 1. To stow the paper output tray, select...
... When Error Occurred. • You can set to off the printer 1. Confirming that the status bar goes off the printer. Press the ON button to stow the paper output tray or not will appear in the LCD disappears. Press the ON button to automatically turn on the printer. Note • When you turn on when a print or scan operation is displayed on the printer 1. To stow the paper output tray, select...
TS6300 series User Manual
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... instructions to perform settings. 177 is displayed on the LCD to inform you press the OK button. Follow the display on the LCD, select OK and try again after a while. • Check current version You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Check the network settings such as a wireless router. If you select Manual setup...
... instructions to perform settings. 177 is displayed on the LCD to inform you press the OK button. Follow the display on the LCD, select OK and try again after a while. • Check current version You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Check the network settings such as a wireless router. If you select Manual setup...
TS6300 series User Manual
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... Cloud Printing Center. ◦ Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center. • Issue registration code In order to link the web service and printer, obtain the registration code from the service origin. • DNS server setup Performs settings for a proxy server. Follow the display on the LCD to perform settings. • Proxy server setup Performs settings for a DNS server. Web service setup Select this setting item from Web service setup...
... Cloud Printing Center. ◦ Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center. • Issue registration code In order to link the web service and printer, obtain the registration code from the service origin. • DNS server setup Performs settings for a proxy server. Follow the display on the LCD to perform settings. • Proxy server setup Performs settings for a DNS server. Web service setup Select this setting item from Web service setup...
TS6300 series User Manual
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... the latest version of OS • Requirement The Mac and the printer must be connected by one of the following methods: ◦ Connected to your application software The Print dialog opens. 5. Select paper size and paper type from the Printer list in printer 3. Checking Your Environment First, check your model from printer Register the set paper size and paper type on when receiving a print job. 2. Load paper in the Print dialog. 199 Printing This printer is enabled, printer automatically turns itself on the printer operation panel.
... the latest version of OS • Requirement The Mac and the printer must be connected by one of the following methods: ◦ Connected to your application software The Print dialog opens. 5. Select paper size and paper type from the Printer list in printer 3. Checking Your Environment First, check your model from printer Register the set paper size and paper type on when receiving a print job. 2. Load paper in the Print dialog. 199 Printing This printer is enabled, printer automatically turns itself on the printer operation panel.
TS6300 series User Manual
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... Changing Printer Setting to Use Wireless Direct to the printer via Wi-Fi. Enter the password specified for the Wireless Direct. Enable "Wi-Fi" on your device. Note • If "DIRECT-XXXX-TS6300series" does not appear on the LCD is connected to the printer. Make sure the name on the list, Wireless Direct is connecting to the printer, the printer displays a confirmation screen asking if you allow the device to connect to the printer. Check...
... Changing Printer Setting to Use Wireless Direct to the printer via Wi-Fi. Enter the password specified for the Wireless Direct. Enable "Wi-Fi" on your device. Note • If "DIRECT-XXXX-TS6300series" does not appear on the LCD is connected to the printer. Make sure the name on the list, Wireless Direct is connecting to the printer, the printer displays a confirmation screen asking if you allow the device to connect to the printer. Check...
TS6300 series User Manual
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...Code for Error (Paper Jams) Cannot Print or Connect Failed to MP Drivers Installation (Windows) When Error Occurred Message (Support Code) Appears Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD LCD Is Off USB Connection Problems Cannot Communicate with Printer via USB Printer Does Not Print Copying/Printing Stops Cannot Print Using AirPrint Printer Prints Slowly Ink Does Not Come Out List of Support Code for Error (Paper Jams) Printer Does Not Pick up or Feed the Paper/"No Paper" Error Automatic Duplex...
...Code for Error (Paper Jams) Cannot Print or Connect Failed to MP Drivers Installation (Windows) When Error Occurred Message (Support Code) Appears Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD LCD Is Off USB Connection Problems Cannot Communicate with Printer via USB Printer Does Not Print Copying/Printing Stops Cannot Print Using AirPrint Printer Prints Slowly Ink Does Not Come Out List of Support Code for Error (Paper Jams) Printer Does Not Pick up or Feed the Paper/"No Paper" Error Automatic Duplex...
TS6300 series User Manual
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...Working for Some Reason Network Key (Password) Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears When Error Occurred Message (Support Code) Appears List of Support Code for Error Error Message Appears on PictBridge (Wi-Fi) Compliant Device IJ Scan Utility Error...
...Working for Some Reason Network Key (Password) Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears When Error Occurred Message (Support Code) Appears List of Support Code for Error Error Message Appears on PictBridge (Wi-Fi) Compliant Device IJ Scan Utility Error...
TS6300 series User Manual
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... Print/Scan from Smartphone/Tablet Cannot Find Printer from Smartphone/Tablet while Using Bluetooth Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows) Packets Are Sent Constantly (Windows) Wireless Direct Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wi-Fi from Communication Device Cannot Print or Connect LAN Setting Tips/Changing LAN Settings Network Key (Password) Unknown Forgot Administrator Password...
... Print/Scan from Smartphone/Tablet Cannot Find Printer from Smartphone/Tablet while Using Bluetooth Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows) Packets Are Sent Constantly (Windows) Wireless Direct Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wi-Fi from Communication Device Cannot Print or Connect LAN Setting Tips/Changing LAN Settings Network Key (Password) Unknown Forgot Administrator Password...
TS6300 series User Manual
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... manufacturer of the printer (e.g. For more on checking computer settings or connection status, see the instruction manual supplied with those of printer, network devices (e.g. Use the icon on the LCD when OK button is connected to resolve wireless router problems (e.g. Make sure your computer is pressed to find the printer. Cannot Connect to a Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may...
... manufacturer of the printer (e.g. For more on checking computer settings or connection status, see the instruction manual supplied with those of printer, network devices (e.g. Use the icon on the LCD when OK button is connected to resolve wireless router problems (e.g. Make sure your computer is pressed to find the printer. Cannot Connect to a Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may...
TS6300 series User Manual
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..., select Set as default printer to Page Setup Tab Description. Note • You can select whether the message which prevents misprinting is your printer's printer driver selected when printing? If the printer does not start printing. If the paper settings do not match the information set for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is displayed. The printer will not print properly if you are using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode...
..., select Set as default printer to Page Setup Tab Description. Note • You can select whether the message which prevents misprinting is your printer's printer driver selected when printing? If the printer does not start printing. If the paper settings do not match the information set for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is displayed. The printer will not print properly if you are using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode...
TS6300 series User Manual
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... printer for Copying • Printing from a PictBridge (Wi-Fi) compliant device: Check the settings on your computer: Check the settings using the operation panel. Check1 Do page size and media type settings match size and type of loaded paper? If these settings do not match, it is selected (see list above). Basic Printing Setup • Printing from your PictBridge (Wi-Fi) compliant device or using Canon PRINT Inkjet/SELPHY: Check the settings on the combination of the printout color. Select a print...
... printer for Copying • Printing from a PictBridge (Wi-Fi) compliant device: Check the settings on your computer: Check the settings using the operation panel. Check1 Do page size and media type settings match size and type of loaded paper? If these settings do not match, it is selected (see list above). Basic Printing Setup • Printing from your PictBridge (Wi-Fi) compliant device or using Canon PRINT Inkjet/SELPHY: Check the settings on the combination of the printout color. Select a print...
TS6300 series User Manual
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Plug in the printer again and turn it depending on . If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it back on the jammed location and cause. What to request a repair. 362 List of Support Code for Error (Paper Jams) Turn off the printer and unplug it. 6000 Cause Printer error has occurred.
Plug in the printer again and turn it depending on . If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it back on the jammed location and cause. What to request a repair. 362 List of Support Code for Error (Paper Jams) Turn off the printer and unplug it. 6000 Cause Printer error has occurred.
TS6300 series Getting Started Guide
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... 3. Using the Setup CD-ROM for Windows (except Windows 10 in the CD-ROM and double click SETUP.exe. Note The following the on-screen instructions instead. 6 Click Download. 7 Run the downloaded file. 8 Click Start Setup. 9 Follow the on-screen instructions. • These operations may take some time. • To connect to a Computer If you are using multiple computers, perform these steps on page 5. This will install the printer driver. 4 Computer...
... 3. Using the Setup CD-ROM for Windows (except Windows 10 in the CD-ROM and double click SETUP.exe. Note The following the on-screen instructions instead. 6 Click Download. 7 Run the downloaded file. 8 Click Start Setup. 9 Follow the on-screen instructions. • These operations may take some time. • To connect to a Computer If you are using multiple computers, perform these steps on page 5. This will install the printer driver. 4 Computer...