TS5300 series User Manual
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... Maintenance 109 Cleaning the Print Heads 110 Adjusting Print Head Position 112 Checking Ink Status from Your Computer 113 Cleaning 114 Cleaning Paper Feed Rollers 115 Cleaning Inside the Printer (Bottom Plate Cleaning 117 Overview 120 Safety 121 Safety Precautions 122 Regulatory Information 125 WEEE (EU&EEA 127 Handling Precautions 138 Legal Restrictions on Scanning/Copying 139 Printer Handling Precautions 140 Transporting Your Printer 141 When Repairing, Lending, or Disposing of the Printer 143 Keeping Print...
... Maintenance 109 Cleaning the Print Heads 110 Adjusting Print Head Position 112 Checking Ink Status from Your Computer 113 Cleaning 114 Cleaning Paper Feed Rollers 115 Cleaning Inside the Printer (Bottom Plate Cleaning 117 Overview 120 Safety 121 Safety Precautions 122 Regulatory Information 125 WEEE (EU&EEA 127 Handling Precautions 138 Legal Restrictions on Scanning/Copying 139 Printer Handling Precautions 140 Transporting Your Printer 141 When Repairing, Lending, or Disposing of the Printer 143 Keeping Print...
TS5300 series User Manual
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... 259 Network Connection Problems 262 Printer Suddenly Stopped Working for Some Reason 263 Network Key (Password) Unknown 268 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 270 Other Network Problems 272 Checking Network Information 273 Restoring to Factory Defaults 276 Problems while Printing/Scanning from Smartphone/Tablet 277 Cannot Print/Scan from Smartphone/Tablet 278 Printing Problems 282 Printer Does Not Print 283 Ink Does Not Come Out 286 Printer Does Not Pick up or Feed the Paper/"No Paper" Error...
... 259 Network Connection Problems 262 Printer Suddenly Stopped Working for Some Reason 263 Network Key (Password) Unknown 268 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 270 Other Network Problems 272 Checking Network Information 273 Restoring to Factory Defaults 276 Problems while Printing/Scanning from Smartphone/Tablet 277 Cannot Print/Scan from Smartphone/Tablet 278 Printing Problems 282 Printer Does Not Print 283 Ink Does Not Come Out 286 Printer Does Not Pick up or Feed the Paper/"No Paper" Error...
TS5300 series User Manual
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... Printer Turns Off Unexpectedly or Repeatedly 312 USB Connection Problems 314 Cannot Communicate with Printer via USB 315 Wrong Language Appears in LCD 316 Installation and Download Problems 317 Failed to MP Drivers Installation (Windows 318 Updating MP Drivers in Network Environment (Windows 319 Errors and Messages 320 When Error Occurred 321 Message (Support Code) Appears 323 List of Support Code for Error 326 List of Support Code for Error (Paper Jams 328 1300 329 1303 331 1304 332 1313 333 Paper Is Jammed inside Printer 334 Removing Jammed Paper...
... Printer Turns Off Unexpectedly or Repeatedly 312 USB Connection Problems 314 Cannot Communicate with Printer via USB 315 Wrong Language Appears in LCD 316 Installation and Download Problems 317 Failed to MP Drivers Installation (Windows 318 Updating MP Drivers in Network Environment (Windows 319 Errors and Messages 320 When Error Occurred 321 Message (Support Code) Appears 323 List of Support Code for Error 326 List of Support Code for Error (Paper Jams 328 1300 329 1303 331 1304 332 1313 333 Paper Is Jammed inside Printer 334 Removing Jammed Paper...
TS5300 series User Manual
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Network Connection Tips Handling Printer Configuration using the Web Browser Countermeasures against Unauthorized Access Troubleshooting See Network Settings and Common Problems for Web Service Printing 41 Select either link below to LAN Connection • To use Wireless Direct temporarily: Printing/Scanning with Wireless Direct IJ Network Device Setup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of Wi-Fi Connection Changing the Connection Mode • To add computer/smartphone/tablet to the...
Network Connection Tips Handling Printer Configuration using the Web Browser Countermeasures against Unauthorized Access Troubleshooting See Network Settings and Common Problems for Web Service Printing 41 Select either link below to LAN Connection • To use Wireless Direct temporarily: Printing/Scanning with Wireless Direct IJ Network Device Setup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of Wi-Fi Connection Changing the Connection Mode • To add computer/smartphone/tablet to the...
TS5300 series User Manual
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... perform settings using IJ Network Device Setup Utility, turn on Easy wireless connect mode on the printer following the procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct). • For Windows: ◦ Click here and redo setup. ◦ Perform settings on the Network Settings screen on your smartphone or tablet. 4. LCD and Operation Panel 3. Reconfiguration Method of Wi-Fi Connection Follow either procedure below . 1. Press and hold (Wireless connect) button for...
... perform settings using IJ Network Device Setup Utility, turn on Easy wireless connect mode on the printer following the procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct). • For Windows: ◦ Click here and redo setup. ◦ Perform settings on the Network Settings screen on your smartphone or tablet. 4. LCD and Operation Panel 3. Reconfiguration Method of Wi-Fi Connection Follow either procedure below . 1. Press and hold (Wireless connect) button for...
TS5300 series User Manual
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... black FINE cartridge, in whichever ink remains, only for replacement. Check the error message and take appropriate action. Installing a used FINE cartridge may not print properly if you touch them. • If you of ink, you when to replace the FINE cartridge properly. • Once a FINE cartridge has been installed, do not remove it from the printer and leave it out in order to configure this state, the printer cannot print...
... black FINE cartridge, in whichever ink remains, only for replacement. Check the error message and take appropriate action. Installing a used FINE cartridge may not print properly if you touch them. • If you of ink, you when to replace the FINE cartridge properly. • Once a FINE cartridge has been installed, do not remove it from the printer and leave it out in order to configure this state, the printer cannot print...
TS5300 series User Manual
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... Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is still not resolved after 24 hours. Do not unplug the power cord when turning off the power and clean the print head deeply again after replacing the FINE cartridge, contact your nearest Canon service center to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head Cleaning...
... Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is still not resolved after 24 hours. Do not unplug the power cord when turning off the power and clean the print head deeply again after replacing the FINE cartridge, contact your nearest Canon service center to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head Cleaning...
TS5300 series User Manual
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... of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. Follow the message to use a new piece of the printer. Check that printer is turned on. 2. Select Bottom plate cleaning. The confirmation screen will appear. 5. Fold a single sheet of the opened paper in half widthwise, then unfold the paper. 8. Fold one side of A4 or Letter-sized plain paper in another half, aligning the...
... of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. Follow the message to use a new piece of the printer. Check that printer is turned on. 2. Select Bottom plate cleaning. The confirmation screen will appear. 5. Fold a single sheet of the opened paper in half widthwise, then unfold the paper. 8. Fold one side of A4 or Letter-sized plain paper in another half, aligning the...
TS5300 series User Manual
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... available when Disable is connected to inform you of the firmware update is not complete, check the following and take an appropriate action. Select Auto setup or Manual setup. If you use this setting item from Device settings in LAN settings. • Install update Performs the firmware update of the printer. Check the network settings such as a wireless router. If Cannot connect to perform settings. • Proxy server setup Performs settings for a proxy server. Follow the display on the...
... available when Disable is connected to inform you of the firmware update is not complete, check the following and take an appropriate action. Select Auto setup or Manual setup. If you use this setting item from Device settings in LAN settings. • Install update Performs the firmware update of the printer. Check the network settings such as a wireless router. If Cannot connect to perform settings. • Proxy server setup Performs settings for a proxy server. Follow the display on the...
TS5300 series User Manual
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.../from Canon Inkjet Cloud Printing Center. ◦ Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center. • Issue registration code In order to link the web service and printer, obtain the registration code from the service origin. • DNS server setup Performs settings for a proxy server. Web service setup Select this setting item from Web service setup in the menu screen which appears when you select Manual setup, follow the display...
.../from Canon Inkjet Cloud Printing Center. ◦ Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center. • Issue registration code In order to link the web service and printer, obtain the registration code from the service origin. • DNS server setup Performs settings for a proxy server. Web service setup Select this setting item from Web service setup in the menu screen which appears when you select Manual setup, follow the display...
TS5300 series User Manual
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...◦ Connected directly without installing any special software. Checking Your Environment First, check your application software The Print dialog opens. 5. Check that printer is turned on Note • If Auto power on the printer operation panel. For instructions, see "Paper Settings." 4. Select paper size and paper type from your environment. • AirPrint Operation Environment Mac running the latest version of the following methods: ◦ Connected to your model from a Mac 1. Start printing from printer Register the set paper size and paper type on is compatible with...
...◦ Connected directly without installing any special software. Checking Your Environment First, check your application software The Print dialog opens. 5. Check that printer is turned on Note • If Auto power on the printer operation panel. For instructions, see "Paper Settings." 4. Select paper size and paper type from your environment. • AirPrint Operation Environment Mac running the latest version of the following methods: ◦ Connected to your model from a Mac 1. Start printing from printer Register the set paper size and paper type on is compatible with...
TS5300 series User Manual
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... from list displayed on Wi-Fi function, see below. Check by one of the printer. See Changing Printer Setting to Use Wireless Direct to the printer via Wi-Fi. Display on the LCD is required to connect a device to enable Wireless Direct. 3. Make sure the name on the LCD of the following methods. Changing Wireless Direct Setting Changing Settings of your device. • To update the identifier (SSID) and the password, see your device. Printing Network Settings •...
... from list displayed on Wi-Fi function, see below. Check by one of the printer. See Changing Printer Setting to Use Wireless Direct to the printer via Wi-Fi. Display on the LCD is required to connect a device to enable Wireless Direct. 3. Make sure the name on the LCD of the following methods. Changing Wireless Direct Setting Changing Settings of your device. • To update the identifier (SSID) and the password, see your device. Printing Network Settings •...
TS5300 series User Manual
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...Code for Error (Paper Jams) Cannot Print or Connect Failed to MP Drivers Installation (Windows) When Error Occurred Message (Support Code) Appears Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD LCD Is Off USB Connection Problems Cannot Communicate with Printer via USB Printer Does Not Print Copying/Printing Stops Cannot Print Using AirPrint Printer Prints Slowly Ink Does Not Come Out List of Support Code for Error (Paper Jams) Printer Does Not Pick up or Feed the Paper/"No Paper" Error Automatic Duplex...
...Code for Error (Paper Jams) Cannot Print or Connect Failed to MP Drivers Installation (Windows) When Error Occurred Message (Support Code) Appears Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD LCD Is Off USB Connection Problems Cannot Communicate with Printer via USB Printer Does Not Print Copying/Printing Stops Cannot Print Using AirPrint Printer Prints Slowly Ink Does Not Come Out List of Support Code for Error (Paper Jams) Printer Does Not Pick up or Feed the Paper/"No Paper" Error Automatic Duplex...
TS5300 series User Manual
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...Working for Some Reason Network Key (Password) Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears When Error Occurred Message (Support Code) Appears List of Support Code for Error Error Message Appears on PictBridge (Wi-Fi) Compliant Device IJ Scan Utility Error...
...Working for Some Reason Network Key (Password) Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears When Error Occurred Message (Support Code) Appears List of Support Code for Error Error Message Appears on PictBridge (Wi-Fi) Compliant Device IJ Scan Utility Error...
TS5300 series User Manual
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...) Cannot Connect to a Printer through Wireless Direct Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN (Wi-Fi) Check1 Check the power status of your computer. Check2 Can you may need to restart your wireless router. Use the icon on the LCD when OK button is connected to the wireless router properly. Turn on wireless communication on the Check4 Make sure the printer and wireless router network settings match. Make sure...
...) Cannot Connect to a Printer through Wireless Direct Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN (Wi-Fi) Check1 Check the power status of your computer. Check2 Can you may need to restart your wireless router. Use the icon on the LCD when OK button is connected to the wireless router properly. Turn on wireless communication on the Check4 Make sure the printer and wireless router network settings match. Make sure...
TS5300 series User Manual
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... start printing. To change the message view setting when printing or copying using the printer's operation panel: Feed settings To change the message view setting when printing using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name is completed, select Off for Prevention of Print Data Loss. Check5 Make sure paper settings match information set for the rear tray or the cassette, an error message appears on the LCD to Page Setup Tab Description. If the paper settings...
... start printing. To change the message view setting when printing or copying using the printer's operation panel: Feed settings To change the message view setting when printing using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name is completed, select Off for Prevention of Print Data Loss. Check5 Make sure paper settings match information set for the rear tray or the cassette, an error message appears on the LCD to Page Setup Tab Description. If the paper settings...
TS5300 series User Manual
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... more sheets of paper feed from the power supply, then remove the foreign object. See Rear View for Error (Paper Jams) to remove it , so do not solve the problem, contact your nearest Canon service center to turn off the printer, unplug it slowly. Note • If the feed slot cover is opened, close it from cassette at once, clean inside of the transport unit cover and the rear cover. Cleaning Cassette...
... more sheets of paper feed from the power supply, then remove the foreign object. See Rear View for Error (Paper Jams) to remove it , so do not solve the problem, contact your nearest Canon service center to turn off the printer, unplug it slowly. Note • If the feed slot cover is opened, close it from cassette at once, clean inside of the transport unit cover and the rear cover. Cleaning Cassette...
TS5300 series User Manual
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... combination of loaded paper? Print Photos from your computer: Check the settings using the printer driver. Check1 Do page size and media type settings match size and type of the paper type setting and the loaded paper. If you are unsatisfactory due to obtain the proper result. Printout Results Are Unsatisfactory If the print results are using your printer for. • Copying: Check the settings using the operation panel. Setting Items for Copying • Printing from Your Smartphone Check2 Make sure appropriate print quality is...
... combination of loaded paper? Print Photos from your computer: Check the settings using the printer driver. Check1 Do page size and media type settings match size and type of the paper type setting and the loaded paper. If you are unsatisfactory due to obtain the proper result. Printout Results Are Unsatisfactory If the print results are using your printer for. • Copying: Check the settings using the operation panel. Setting Items for Copying • Printing from Your Smartphone Check2 Make sure appropriate print quality is...
TS5300 series User Manual
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List of Support Code for Error (Paper Jams) Turn off the printer and unplug it depending on . Plug in the printer again and turn it back on the jammed location and cause. If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it . 6000 Cause Printer error has occurred. What to request a repair. 367
List of Support Code for Error (Paper Jams) Turn off the printer and unplug it depending on . Plug in the printer again and turn it back on the jammed location and cause. If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it . 6000 Cause Printer error has occurred. What to request a repair. 367
TS5300 series Getting Started Guide
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... smartphone Smartphone 6-a Connecting to Connect. This will install the printer driver. 4 Note The following the on-screen instructions instead. 6 Click Download. 7 Run the downloaded file. 8 Click Start Setup. 9 Follow the on page 5. Connecting to a Smartphone" on -screen instructions. • These operations may take some time. • To connect to a Computer Setting Up the Printer What device are using multiple computers, perform these steps on each computer. 1 Access the Canon website from step...
... smartphone Smartphone 6-a Connecting to Connect. This will install the printer driver. 4 Note The following the on-screen instructions instead. 6 Click Download. 7 Run the downloaded file. 8 Click Start Setup. 9 Follow the on page 5. Connecting to a Smartphone" on -screen instructions. • These operations may take some time. • To connect to a Computer Setting Up the Printer What device are using multiple computers, perform these steps on each computer. 1 Access the Canon website from step...