Troubleshooting Guide
Page 13
...; Check 7: Is the size of Print Data Loss, print quality may be reduced. • Check 8: Restart your computer if you are printing from the MAC address or a character string specified by the user when setting up the machine. • If the setting is incorrect: Reinstall the MP Drivers. • Printing ...the MP Drivers. • Printing does not start even though the machine is selected for the machine. • In Windows 7, right-click the "Canon XXX Printer" icon (where "XXX" is your machine's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the...
...; Check 7: Is the size of Print Data Loss, print quality may be reduced. • Check 8: Restart your computer if you are printing from the MAC address or a character string specified by the user when setting up the machine. • If the setting is incorrect: Reinstall the MP Drivers. • Printing ...the MP Drivers. • Printing does not start even though the machine is selected for the machine. • In Windows 7, right-click the "Canon XXX Printer" icon (where "XXX" is your machine's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the...
Troubleshooting Guide
Page 30
... LAN cable is connected to the LAN side of your computer or contact its manufacturer. Note To check the MAC address or the IP address of the computer, see Checking the IP Address or the MAC Address of the router, the cable is connected properly. If the problem is not resolved, insert the CD-ROM in...
... LAN cable is connected to the LAN side of your computer or contact its manufacturer. Note To check the MAC address or the IP address of the computer, see Checking the IP Address or the MAC Address of the router, the cable is connected properly. If the problem is not resolved, insert the CD-ROM in...
Troubleshooting Guide
Page 33
... point can communicate with each other under this setting. • Check 2: If you are performing MAC address filtering or IP address filtering at the access point, confirm that the MAC address or IP address for both the computer or the network device and the printer are using a WEP/WPA/WPA2 key... Communicate With the Machine After the Encryption Type Was Switched on the Access Point If the printer cannot communicate with the Machine After Applying MAC/IP Address Filtering or Entering a WEP/WPA/WPA2 Key to the Access Point • Check 1: Confirm the access point setting. If you are...
... point can communicate with each other under this setting. • Check 2: If you are performing MAC address filtering or IP address filtering at the access point, confirm that the MAC address or IP address for both the computer or the network device and the printer are using a WEP/WPA/WPA2 key... Communicate With the Machine After the Encryption Type Was Switched on the Access Point If the printer cannot communicate with the Machine After Applying MAC/IP Address Filtering or Entering a WEP/WPA/WPA2 Key to the Access Point • Check 1: Confirm the access point setting. If you are...
Troubleshooting Guide
Page 41
... up the network communication via USB check box on how to check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function.
... up the network communication via USB check box on how to check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function.
Troubleshooting Guide
Page 47
... settings of the router, refer to set up the network communication. After checking the settings of the router for the network connection such as IP address filtering, MAC address filtering, or DHCP function. When the machine is not resolved, select the Set up the network connection via USB. Cannot Detect the Machine with...
... settings of the router, refer to set up the network communication. After checking the settings of the router for the network connection such as IP address filtering, MAC address filtering, or DHCP function. When the machine is not resolved, select the Set up the network connection via USB. Cannot Detect the Machine with...
Troubleshooting Guide
Page 55
...Setting Information To check the IP address or the MAC address of the Computer To check the IP address or MAC address assigned to the network, the IP address is available, perform the ping test. 1. Canon IJ Network Tool Screen Checking the IP Address or the MAC Address of the machine, display the network.... LAN settings Printing Out Network Setting Information Checking Information about the Network Checking the IP Address or the MAC Address of the Machine Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Machine, or Computer and the Access ...
...Setting Information To check the IP address or the MAC address of the Computer To check the IP address or MAC address assigned to the network, the IP address is available, perform the ping test. 1. Canon IJ Network Tool Screen Checking the IP Address or the MAC Address of the machine, display the network.... LAN settings Printing Out Network Setting Information Checking Information about the Network Checking the IP Address or the MAC Address of the Machine Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Machine, or Computer and the Access ...
Troubleshooting Guide
Page 60
...and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. If the problem is not resolved, reinstall the MP Drivers. • Check 7: Is the size of the machine is displayed as you are printing from the MAC address or a character string ...Print Data Loss, print quality may be reduced. • Check 8: Restart your computer if you confirmed in step 4, then associate the port with "Canon XXX Printer" appearing in the displayed dialog to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number)...
...and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. If the problem is not resolved, reinstall the MP Drivers. • Check 7: Is the size of the machine is displayed as you are printing from the MAC address or a character string ...Print Data Loss, print quality may be reduced. • Check 8: Restart your computer if you confirmed in step 4, then associate the port with "Canon XXX Printer" appearing in the displayed dialog to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number)...
Troubleshooting Guide
Page 147
... character string generated from the MAC address or a character string specified by the user when setting up correctly. • Check 4: Make sure that the machine is connected to the computer using a relay device such as shown below to your computer properly. 3. • In Windows 7, right-click the "Canon XXX Printer" icon (where "XXX...
... character string generated from the MAC address or a character string specified by the user when setting up correctly. • Check 4: Make sure that the machine is connected to the computer using a relay device such as shown below to your computer properly. 3. • In Windows 7, right-click the "Canon XXX Printer" icon (where "XXX...