User Manual
Page 12
Setting Items for Scanning Using Operation Panel 821 Setting Up Operation Panel with IJ Scan Utility (Windows 823 Scanning Using Smartphone/Tablet 827 Using PIXMA/MAXIFY Cloud Link 58 Troubleshooting 829 Network Communication Problems 831 Cannot Find Machine on Network 832 Cannot Find Machine on Check Printer Settings Screen 833 ... Defaults 866 Problems while Printing/Scanning from Smartphone/Tablet 867 Cannot Print/Scan from Smartphone/Tablet 868 Printing Problems 871 Printing Does Not Start 872 Paper Jams 875 Print Results Are Unsatisfactory 877 Cannot Complete Printing 879
Setting Items for Scanning Using Operation Panel 821 Setting Up Operation Panel with IJ Scan Utility (Windows 823 Scanning Using Smartphone/Tablet 827 Using PIXMA/MAXIFY Cloud Link 58 Troubleshooting 829 Network Communication Problems 831 Cannot Find Machine on Network 832 Cannot Find Machine on Check Printer Settings Screen 833 ... Defaults 866 Problems while Printing/Scanning from Smartphone/Tablet 867 Cannot Print/Scan from Smartphone/Tablet 868 Printing Problems 871 Printing Does Not Start 872 Paper Jams 875 Print Results Are Unsatisfactory 877 Cannot Complete Printing 879
User Manual
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...) Compliant Device 959 If You Cannot Solve a Problem 961 List of Support Code for Error 962 List of Support Code for Error (Paper Jams 964 1300 965 1303 966 1304 968 Paper Is Jammed inside Machine 971 Other Cases 974 1003 975 1200 976 1250 977 1310 978 1401 979 1403 980 1405 981
...) Compliant Device 959 If You Cannot Solve a Problem 961 List of Support Code for Error 962 List of Support Code for Error (Paper Jams 964 1300 965 1303 966 1304 968 Paper Is Jammed inside Machine 971 Other Cases 974 1003 975 1200 976 1250 977 1310 978 1401 979 1403 980 1405 981
User Manual
Page 161
...as it is. Prepare paper. Loading paper without aligning the edges may cause cracks on the surface of the paper and reduce the print quality. 2. If you can cause paper jams. Note • We recommend Canon genuine photo paper for this may cause paper jams. • If paper is curled, hold the... curled corners and gently bend them in Paper Is Smudged / Printed Surface Is...
...as it is. Prepare paper. Loading paper without aligning the edges may cause cracks on the surface of the paper and reduce the print quality. 2. If you can cause paper jams. Note • We recommend Canon genuine photo paper for this may cause paper jams. • If paper is curled, hold the... curled corners and gently bend them in Paper Is Smudged / Printed Surface Is...
User Manual
Page 162
Use the right paper guide (A) to slide both paper guides all the way to the back of the cassette WITH THE PRINT SIDE FACING DOWN. Loading paper in the portrait orientation (B). Holding the right tab on the front cover, pull out the cassette until it stops. 4. 3. Push the paper stack all the way out. 5. Important • Always load paper in the landscape orientation (C) can cause paper jams. 162 Load the paper in the center of the cassette.
Use the right paper guide (A) to slide both paper guides all the way to the back of the cassette WITH THE PRINT SIDE FACING DOWN. Loading paper in the portrait orientation (B). Holding the right tab on the front cover, pull out the cassette until it stops. 4. 3. Push the paper stack all the way out. 5. Important • Always load paper in the landscape orientation (C) can cause paper jams. 162 Load the paper in the center of the cassette.
User Manual
Page 233
...cover Open and pull out to load an original on the platen glass. (3) paper guides Align with both sides of the paper stack. (4) cassette Load paper here. Also, open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Operation Panel (2) document cover Open to load... paper. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time...
...cover Open and pull out to load an original on the platen glass. (3) paper guides Align with both sides of the paper stack. (4) cassette Load paper here. Also, open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Operation Panel (2) document cover Open to load... paper. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time...
User Manual
Page 235
Important • Do not touch the metal casing. • Do not plug in the USB cable to connect the machine with the computer. 235 Rear View (1) transport unit Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in or unplug the USB cable while the machine is printing or scanning originals with a computer.
Important • Do not touch the metal casing. • Do not plug in the USB cable to connect the machine with the computer. 235 Rear View (1) transport unit Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in or unplug the USB cable while the machine is printing or scanning originals with a computer.
User Manual
Page 362
... correct orientation? Print the nozzle check pattern to load the paper correctly! • Is the paper loaded in Paper Is Smudged / Printed Surface Is Scratched 362 The curled paper causes paper jam. Maintenance Procedure • Is the inside of paper or performing borderless printing, the area where papers go through may get smeared with Bottom Plate Cleaning. Printing...
... correct orientation? Print the nozzle check pattern to load the paper correctly! • Is the paper loaded in Paper Is Smudged / Printed Surface Is Scratched 362 The curled paper causes paper jam. Maintenance Procedure • Is the inside of paper or performing borderless printing, the area where papers go through may get smeared with Bottom Plate Cleaning. Printing...
User Manual
Page 375
...sizes from the operation panel or from the package, just before printing. • To avoid curling, when you do not print, put unused paper back into the package and keep it avoiding heat, humidity, and direct sunlight. 375 Notes on a level surface. And also, store it on Storing...: 8.50 x 14.00 inches (215.9 x 355.6 mm) Paper Weight You can use heavier or lighter paper (except for Canon genuine paper), as it could jam in the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper) Do not use the following page sizes. Page Sizes You...
...sizes from the operation panel or from the package, just before printing. • To avoid curling, when you do not print, put unused paper back into the package and keep it avoiding heat, humidity, and direct sunlight. 375 Notes on a level surface. And also, store it on Storing...: 8.50 x 14.00 inches (215.9 x 355.6 mm) Paper Weight You can use heavier or lighter paper (except for Canon genuine paper), as it could jam in the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper) Do not use the following page sizes. Page Sizes You...
User Manual
Page 433
...Hagaki (A), or Hagaki. Important • Return postcards can be registered to Landscape. 7. Set the print orientation To print the address horizontally, set the paper size to print a postcard, print the address side first and then print the message side. • When printing on each side of a postcard ... the postcard properly, and this condition will not be used. 6. If a crease is formed, the printer will cause line shifts or a paper jam. • With return postcards, borderless printing cannot be able to your application software or the printer driver. • Do not fold the...
...Hagaki (A), or Hagaki. Important • Return postcards can be registered to Landscape. 7. Set the print orientation To print the address horizontally, set the paper size to print a postcard, print the address side first and then print the message side. • When printing on each side of a postcard ... the postcard properly, and this condition will not be used. 6. If a crease is formed, the printer will cause line shifts or a paper jam. • With return postcards, borderless printing cannot be able to your application software or the printer driver. • Do not fold the...
User Manual
Page 780
.... Placing Multiple Items: Allow 0.4 inch (1 cm) or more documents. • Refer to four items when the Compress scanned images upon transfer checkbox is selected in paper jam. • Place and align documents of the same size when scanning two or more space between items. Portions placed on the platen when scanning from...
.... Placing Multiple Items: Allow 0.4 inch (1 cm) or more documents. • Refer to four items when the Compress scanned images upon transfer checkbox is selected in paper jam. • Place and align documents of the same size when scanning two or more space between items. Portions placed on the platen when scanning from...
User Manual
Page 829
...An Error Occurs • Print Results Are Unsatisfactory • Message Appears • Cannot Install MP Drivers • Network Key Unknown • Paper Jams Examples of Problems Machine Does Not Move • Power Does Not Come On • Power Shuts Off By Itself • Machine Suddenly Cannot... Be Used • Printing Does Not Start • Paper Jams • Scanning Problems (Windows) • Scanning Problems (Mac OS) • Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly • ...
...An Error Occurs • Print Results Are Unsatisfactory • Message Appears • Cannot Install MP Drivers • Network Key Unknown • Paper Jams Examples of Problems Machine Does Not Move • Power Does Not Come On • Power Shuts Off By Itself • Machine Suddenly Cannot... Be Used • Printing Does Not Start • Paper Jams • Scanning Problems (Windows) • Scanning Problems (Mac OS) • Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly • ...
User Manual
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• No Ink Comes Out • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) • Scan Results Are Unsatisfactory (Mac OS) Error or Message Appears • An ...
• No Ink Comes Out • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) • Scan Results Are Unsatisfactory (Mac OS) Error or Message Appears • An ...
User Manual
Page 871
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint 871
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint 871
User Manual
Page 875
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. • When a Support Code and a Message Are Displayed on Touch Screen: 875
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. • When a Support Code and a Message Are Displayed on Touch Screen: 875
User Manual
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Note • You can also search for Error (Paper Jams). To remove the jammed paper, see List of Support Code for details on resolving the errors indicated by the support code shown. Search 876
Note • You can also search for Error (Paper Jams). To remove the jammed paper, see List of Support Code for details on resolving the errors indicated by the support code shown. Search 876
User Manual
Page 959
... device and their solution, also refer to resume printing. Remove the jammed paper, load new paper, tap OK on the machine. For other brands of the device. List of Support Code for Error "No paper" Load paper and select Continue* in the display of your PictBridge (Wireless LAN)...List of Support Code for Error 959 Note • This section describes errors that appear on Canon-brand PictBridge (Wireless LAN) compliant devices. List of Support Code for Error "Paper jam" Select Stop in the display of your PictBridge (Wireless LAN) compliant device to resolve the ...
... device and their solution, also refer to resume printing. Remove the jammed paper, load new paper, tap OK on the machine. For other brands of the device. List of Support Code for Error "No paper" Load paper and select Continue* in the display of your PictBridge (Wireless LAN)...List of Support Code for Error 959 Note • This section describes errors that appear on Canon-brand PictBridge (Wireless LAN) compliant devices. List of Support Code for Error "Paper jam" Select Stop in the display of your PictBridge (Wireless LAN) compliant device to resolve the ...
User Manual
Page 964
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: 1303 • If the paper is jammed during automatic duplex printing: 1304 • If the paper tears and you cannot remove it from the paper output slot or from the transport unit: Paper Is Jammed inside Machine • Cases other than above: Other Cases 964
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: 1303 • If the paper is jammed during automatic duplex printing: 1304 • If the paper tears and you cannot remove it from the paper output slot or from the transport unit: Paper Is Jammed inside Machine • Cases other than above: Other Cases 964
User Manual
Page 965
... solve the problem, contact your nearest Canon service center to Do If you are using suitable paper and loading it leaves the machine. Slowly pull out paper. Paper Is Jammed inside the machine. The printer resumes printing. The paper may curl and jam as not to the paper jam. 1300 Cause Paper is erased. Reload paper and tap OK on . Note...
... solve the problem, contact your nearest Canon service center to Do If you are using suitable paper and loading it leaves the machine. Slowly pull out paper. Paper Is Jammed inside the machine. The printer resumes printing. The paper may curl and jam as not to the paper jam. 1300 Cause Paper is erased. Reload paper and tap OK on . Note...
User Manual
Page 973
... right empty spaces (C) in the print queue are using suitable paper and loading it correctly. If a paper jam message appears on the touch screen or on your nearest Canon service center to request a repair. 973 Check the machine again for any remaining bits of paper. Redo the printing. If the measures above do not solve...
... right empty spaces (C) in the print queue are using suitable paper and loading it correctly. If a paper jam message appears on the touch screen or on your nearest Canon service center to request a repair. 973 Check the machine again for any remaining bits of paper. Redo the printing. If the measures above do not solve...
User Manual
Page 1037
6000 Cause Printer error has occurred. List of Support Code for Error (Paper Jams) Turn off the machine and unplug it depending on . If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it . What to request a repair. 1037 Plug in the machine again and turn it back on the jammed location and cause.
6000 Cause Printer error has occurred. List of Support Code for Error (Paper Jams) Turn off the machine and unplug it depending on . If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it . What to request a repair. 1037 Plug in the machine again and turn it back on the jammed location and cause.