Network Setup Troubleshooting
Page 2
...Machine is Displayed P.4 Connection failed. is Not Detected after setup, refer to Perform Setup Again Connection Checklist Specifications The following symbols are enabled. Instructions as notes for Macintosh users. Description for Windows users. may encounter when setting up a network, and ...the possible causes and solutions. is Displayed P.4 Problems during Network Setup P.1 Easy Settings The Target Access Point is Changed Reference ...
...Machine is Displayed P.4 Connection failed. is Not Detected after setup, refer to Perform Setup Again Connection Checklist Specifications The following symbols are enabled. Instructions as notes for Macintosh users. Description for Windows users. may encounter when setting up a network, and ...the possible causes and solutions. is Displayed P.4 Problems during Network Setup P.1 Easy Settings The Target Access Point is Changed Reference ...
Network Setup Troubleshooting
Page 15
...Windows Vista, XP or 2000 pre-installed. • To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer. • Some functions may not be available with Windows...Windows XP only) A4/Letter, 8.5'' x 11.7''/216 x 297 mm Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gray: 48 bit/8 bit (Film Scan: 48 bit/16 bit or 8 bit) Color... connection is for printing only. *6 Setup possible through WPS (Wi-Fi Protected Setup) settings, WCN (Windows Connect Now) settings or Easy settings.
...Windows Vista, XP or 2000 pre-installed. • To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer. • Some functions may not be available with Windows...Windows XP only) A4/Letter, 8.5'' x 11.7''/216 x 297 mm Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gray: 48 bit/8 bit (Film Scan: 48 bit/16 bit or 8 bit) Color... connection is for printing only. *6 Setup possible through WPS (Wi-Fi Protected Setup) settings, WCN (Windows Connect Now) settings or Easy settings.
Getting Started
Page 3
Contents Prepa r a t i o n 2 Preparation 2 Connection Types 2 Check the Included Items 3 Choosing a Location 4 Unlock the Scanning Unit (Cover 4 Hardware Setup 5 Turn the Power On 5 Install the Print Head 6 Install the Ink Tanks 9 Align the Print Head 12 Selec t C o n n e c t i o n M ... Notes on Network Connection 21 Wireless Setup 23 Check the Information for Wireless Connection ....... 23 Wireless Setup Using WPS (Wi-Fi Protected Setup) ... 27 Wired Setup 30 Confirm Connection Status 33 Install ... 58 Reference Information 59 Wireless Setup Using WCN (Windows Connect Now 59
Contents Prepa r a t i o n 2 Preparation 2 Connection Types 2 Check the Included Items 3 Choosing a Location 4 Unlock the Scanning Unit (Cover 4 Hardware Setup 5 Turn the Power On 5 Install the Print Head 6 Install the Ink Tanks 9 Align the Print Head 12 Selec t C o n n e c t i o n M ... Notes on Network Connection 21 Wireless Setup 23 Check the Information for Wireless Connection ....... 23 Wireless Setup Using WPS (Wi-Fi Protected Setup) ... 27 Wired Setup 30 Confirm Connection Status 33 Install ... 58 Reference Information 59 Wireless Setup Using WCN (Windows Connect Now 59
Getting Started
Page 17
... computer. USB Connection 15 If you connect a USB cable to the machine before installation. • Log on as "Windows Vista") and Mac OS X v.10.5.x. Follow the on Windows Vista operating system Ultimate Edition (hereafter referred to as the administrator (or a member of the drivers, this case, proceed... OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are based on - screen instructions and do not remove the Setup CD-ROM during restarting. Connection fees apply. • It may close. USB Connection Install the Software To use the machine by connecting it to ...
... computer. USB Connection 15 If you connect a USB cable to the machine before installation. • Log on as "Windows Vista") and Mac OS X v.10.5.x. Follow the on Windows Vista operating system Ultimate Edition (hereafter referred to as the administrator (or a member of the drivers, this case, proceed... OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are based on - screen instructions and do not remove the Setup CD-ROM during restarting. Connection fees apply. • It may close. USB Connection Install the Software To use the machine by connecting it to ...
Getting Started
Page 18
... Software □ For Windows Vista/ XP If you are using Internet Explorer 7 or later, you can use the Web print software EasyWebPrint EX. An internet connection is required for installation. (It is located on the computer, then insert the Setup CD-ROM into the CD-ROM drive. The setup program will start automatically... to install this software later.) 1 A 1 16 USB Connection 2 TURN OFF THE MACHINE (A). Turn on . The lower port is turned on the computer, then insert the Setup CD-ROM into the CD-ROM drive. • The USB Port is also possible to the computer with a USB cable.
... Software □ For Windows Vista/ XP If you are using Internet Explorer 7 or later, you can use the Web print software EasyWebPrint EX. An internet connection is required for installation. (It is located on the computer, then insert the Setup CD-ROM into the CD-ROM drive. The setup program will start automatically... to install this software later.) 1 A 1 16 USB Connection 2 TURN OFF THE MACHINE (A). Turn on . The lower port is turned on the computer, then insert the Setup CD-ROM into the CD-ROM drive. • The USB Port is also possible to the computer with a USB cable.
Getting Started
Page 19
If the User Account Control dialog box reappears in following steps, click Continue. 3 Double-click the Setup icon of the CD-ROM folder to proceed to the following screen. USB Connection 17 Enter your administrator name or password, click Help, then follow ...-click the CD-ROM icon on the User Account Control dialog box. If you do not know your administrator name and password, then click OK. 3 Windows Vista Windows XP/2000 Install the Software Click Run Msetup4.exe on the AutoPlay screen, then click Continue on the desktop.
If the User Account Control dialog box reappears in following steps, click Continue. 3 Double-click the Setup icon of the CD-ROM folder to proceed to the following screen. USB Connection 17 Enter your administrator name or password, click Help, then follow ...-click the CD-ROM icon on the User Account Control dialog box. If you do not know your administrator name and password, then click OK. 3 Windows Vista Windows XP/2000 Install the Software Click Run Msetup4.exe on the AutoPlay screen, then click Continue on the desktop.
Getting Started
Page 25
...you can configure wireless connection settings by using Windows Vista operating system and have a USB flash drive, you are using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon.com/downloadlibrary). Check your access point or... If your access point or router, or contact its manufacturer. Network Connection 23 For details, refer to "Wireless Setup Using WCN (Windows Connect Now)" in "Reference Information" on how to check the following information, refer to your network key by using the WCN...
...you can configure wireless connection settings by using Windows Vista operating system and have a USB flash drive, you are using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon.com/downloadlibrary). Check your access point or... If your access point or router, or contact its manufacturer. Network Connection 23 For details, refer to "Wireless Setup Using WCN (Windows Connect Now)" in "Reference Information" on how to check the following information, refer to your network key by using the WCN...
Getting Started
Page 37
Follow the on , a warning message may appear that Canon software is attempting to restart your computer during the installation process. EXE. 1 Turn on the computer, then insert the Setup CD-ROM into the CDROM drive. If such a warning message appears, set the security software to always ... • It may be installed.) The screens below are using Internet Explorer 7 or later, you are based on Windows Vista operating system Ultimate Edition (hereafter referred to as "Windows Vista") and Mac OS X v.10.5.x. • Quit all running applications before installation. • Log on as ...
Follow the on , a warning message may appear that Canon software is attempting to restart your computer during the installation process. EXE. 1 Turn on the computer, then insert the Setup CD-ROM into the CDROM drive. If such a warning message appears, set the security software to always ... • It may be installed.) The screens below are using Internet Explorer 7 or later, you are based on Windows Vista operating system Ultimate Edition (hereafter referred to as "Windows Vista") and Mac OS X v.10.5.x. • Quit all running applications before installation. • Log on as ...
Getting Started
Page 38
... 2 Windows Vista Windows XP/2000 Click Run Msetup4.exe on the AutoPlay screen, then click Continue on the desktop. If you do not know your administrator name and password, then click OK. If the User Account Control dialog box reappears in following steps, click Continue. 2 36 Network Connection Double-click the Setup icon...
... 2 Windows Vista Windows XP/2000 Click Run Msetup4.exe on the AutoPlay screen, then click Continue on the desktop. If you do not know your administrator name and password, then click OK. If the User Account Control dialog box reappears in following steps, click Continue. 2 36 Network Connection Double-click the Setup icon...
Getting Started
Page 61
... to the network screen will be used. • The machine supports "WCN-UFD". Reference Information Wireless Setup Using WCN (Windows Connect Now) Set up a wireless connection by using the WCN (Windows Connect Now) function of Windows Vista. 1 2 3 • Before setting up by using a USB flash drive. Click Add a...or computer that is not on the list, using the WCN, establish wireless communication between the computer and the access point. • Canon assumes no responsibility for any damage or loss of data stored on the menu. The Network folder opens. From the Start menu of ...
... to the network screen will be used. • The machine supports "WCN-UFD". Reference Information Wireless Setup Using WCN (Windows Connect Now) Set up a wireless connection by using the WCN (Windows Connect Now) function of Windows Vista. 1 2 3 • Before setting up by using a USB flash drive. Click Add a...or computer that is not on the list, using the WCN, establish wireless communication between the computer and the access point. • Canon assumes no responsibility for any damage or loss of data stored on the menu. The Network folder opens. From the Start menu of ...
Getting Started
Page 62
If the same dialog box reappears in subsequent steps, click Continue. When the above screen appears, remove the USB flash drive from the computer, then click Close. 60 Reference Information • If the User Account Control dialog box appears, click Continue. Wireless Setup Using WCN (Windows Connect Now) 4 5 6 7 Click Add the device or computer using a USB flash drive. From the list, select the network name (SSID), then click Next. Connect the USB flash drive to the computer, make sure that the drive name is displayed, then click Next.
If the same dialog box reappears in subsequent steps, click Continue. When the above screen appears, remove the USB flash drive from the computer, then click Close. 60 Reference Information • If the User Account Control dialog box appears, click Continue. Wireless Setup Using WCN (Windows Connect Now) 4 5 6 7 Click Add the device or computer using a USB flash drive. From the list, select the network name (SSID), then click Next. Connect the USB flash drive to the computer, make sure that the drive name is displayed, then click Next.
Getting Started
Page 63
When wireless connection is enabled, the Wi-Fi lamp (B) lights blue. Select Wireless LAN setup, then press the OK button. Reference Information 61 B Select Yes, then press the OK button. Wireless Setup Using WCN (Windows Connect Now) 8 9 10 A Use the Easy-Scroll Wheel (A) to select Settings, then press the OK button.
When wireless connection is enabled, the Wi-Fi lamp (B) lights blue. Select Wireless LAN setup, then press the OK button. Reference Information 61 B Select Yes, then press the OK button. Wireless Setup Using WCN (Windows Connect Now) 8 9 10 A Use the Easy-Scroll Wheel (A) to select Settings, then press the OK button.
Getting Started
Page 64
Remove the USB flash drive from the machine. 62 Reference Information Next, read "Confirm Connection Status" on the front of the machine, then press the OK button. Wireless Setup Using WCN (Windows Connect Now) 11 12 D Select WCN settings, then press the OK button. When the completion screen appears, press the OK button, then press the HOME button (D). The standby screen returns. C Connect the USB flash drive to the Direct Print Port (USB connector) (C) on page 33!
Remove the USB flash drive from the machine. 62 Reference Information Next, read "Confirm Connection Status" on the front of the machine, then press the OK button. Wireless Setup Using WCN (Windows Connect Now) 11 12 D Select WCN settings, then press the OK button. When the completion screen appears, press the OK button, then press the HOME button (D). The standby screen returns. C Connect the USB flash drive to the Direct Print Port (USB connector) (C) on page 33!
Obtaining Network Key
Page 2
> Obtaining Your Network Key PIXMA MP990 / PIXMA MX640 / PIXMA MP560 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Troubleshooting 10 2
> Obtaining Your Network Key PIXMA MP990 / PIXMA MX640 / PIXMA MP560 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Troubleshooting 10 2
Obtaining Network Key
Page 3
Introduction > Introduction If you are displayed when inputting the wireless LAN settings, you may be able to the next step after any of the following operating systems only: • Windows XP SP3 or later • Windows XP x64 Edition SP3 or later • Vista (32 & 64 bit) • Windows 7 (32 & 64 bit) 3 NOTE: The Wireless Setup Assistant is supported on the following screens are unable to proceed to retrieve the access point name / network name (SSID), or the network key (WEP key / passphrase) using the Canon PIXMA Wireless Setup Assistant.
Introduction > Introduction If you are displayed when inputting the wireless LAN settings, you may be able to the next step after any of the following operating systems only: • Windows XP SP3 or later • Windows XP x64 Edition SP3 or later • Vista (32 & 64 bit) • Windows 7 (32 & 64 bit) 3 NOTE: The Wireless Setup Assistant is supported on the following screens are unable to proceed to retrieve the access point name / network name (SSID), or the network key (WEP key / passphrase) using the Canon PIXMA Wireless Setup Assistant.
Obtaining Network Key
Page 6
Please refer to the Getting Started Guide if you are unable to display the below window on the printer. Using the Canon PIXMA Wireless Setup Assistant > Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen. 6
Please refer to the Getting Started Guide if you are unable to display the below window on the printer. Using the Canon PIXMA Wireless Setup Assistant > Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen. 6
Obtaining Network Key
Page 8
Write the number down the Network Key of the access point. The "Canon PIXMA Wireless Setup Assistant" tool is . > 8 Confirm that the access point names listed in the window are the same as -is launched. 2. NOTE: The Network Key may include the letters A to numbers(base 16 number). Then, write down as the ones in addition to F in the Access Points window displayed on the printer unit (Step One). 3. Using the Canon PIXMA Wireless Setup Assistant Step Four 1.
Write the number down the Network Key of the access point. The "Canon PIXMA Wireless Setup Assistant" tool is . > 8 Confirm that the access point names listed in the window are the same as -is launched. 2. NOTE: The Network Key may include the letters A to numbers(base 16 number). Then, write down as the ones in addition to F in the Access Points window displayed on the printer unit (Step One). 3. Using the Canon PIXMA Wireless Setup Assistant Step Four 1.
Obtaining Network Key
Page 9
In the window for entering the network key is displayed. Step Six When the setup is completed, the "Setup Complete" dialog is displayed, enter the key you copied in Step Four. 3. Proceed with the remainder of the printer unit, select the access point specified in the Getting Started Guide. 9 When the window for selecting access point of the setup as described in the step 4, then click OK. 2. Click OK. Using the Canon PIXMA Wireless Setup Assistant > Step Five 1.
In the window for entering the network key is displayed. Step Six When the setup is completed, the "Setup Complete" dialog is displayed, enter the key you copied in Step Four. 3. Proceed with the remainder of the printer unit, select the access point specified in the Getting Started Guide. 9 When the window for selecting access point of the setup as described in the step 4, then click OK. 2. Click OK. Using the Canon PIXMA Wireless Setup Assistant > Step Five 1.
Obtaining Network Key (MAC)
Page 7
Please refer to the Getting Started Guide if you are unable to display the below window on the printer. Using the Canon PIXMA Wireless Setup Assistant Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen. 7
Please refer to the Getting Started Guide if you are unable to display the below window on the printer. Using the Canon PIXMA Wireless Setup Assistant Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen. 7
Obtaining Network Key (MAC)
Page 10
Confirm that the same access points are listed in the Assistant and Access Point windows. 3. NOTE: The Network Password may be displayed with texts of the access point. Write down it as-is launched. 2. Write down the Network Password of the alphabets from A to F (base 16number). Using the Canon PIXMA Wireless Setup Assistant Step Six 1. The "Canon PIXMA Wireless Setup Assistant" tool is . 10
Confirm that the same access points are listed in the Assistant and Access Point windows. 3. NOTE: The Network Password may be displayed with texts of the access point. Write down it as-is launched. 2. Write down the Network Password of the alphabets from A to F (base 16number). Using the Canon PIXMA Wireless Setup Assistant Step Six 1. The "Canon PIXMA Wireless Setup Assistant" tool is . 10