Quick Start Guide
Page 58
... one of the correct color is inserted in the wrong position. Press the mark on page 62. 54 Routine Maintenance See "Prepare the replacement tank." z Increase the Print Quality setting in the ink tanks, the print head nozzles are lit red. - If the problem is not set properly... lines are shifted after performing Print Head Cleaning twice After cleaning the Print Head, print and examine the nozzle check pattern. Contact your Canon service representative. If the ruled lines are missing or if white streaks appear Step 2 See "Print Head Cleaning" on page 58. Replace...
... one of the correct color is inserted in the wrong position. Press the mark on page 62. 54 Routine Maintenance See "Prepare the replacement tank." z Increase the Print Quality setting in the ink tanks, the print head nozzles are lit red. - If the problem is not set properly... lines are shifted after performing Print Head Cleaning twice After cleaning the Print Head, print and examine the nozzle check pattern. Contact your Canon service representative. If the ruled lines are missing or if white streaks appear Step 2 See "Print Head Cleaning" on page 58. Replace...
Quick Start Guide
Page 63
See "Examining the Nozzle Check Pattern" on page 60. See "Print Head Deep Cleaning" on page 56. Routine Maintenance 59 Note If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning. 5 Check the print head condition with the printed nozzle check pattern, and take appropriate action.
See "Examining the Nozzle Check Pattern" on page 60. See "Print Head Deep Cleaning" on page 56. Routine Maintenance 59 Note If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning. 5 Check the print head condition with the printed nozzle check pattern, and take appropriate action.
Quick Start Guide
Page 65
5 Check the condition of that color. See "Replacing an Ink Tank" on page 55. Routine Maintenance 61 See "Printing the Nozzle Check Pattern" on page 48. (2) If the print head nozzles are still not clean, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. (3) If this does not solve the problem, the Print Head may be damaged. If a particular color is not printed properly, replace the ink tank of the Print Head. (1) Print the nozzle check pattern to check the print head condition. Contact your Canon service representative.
5 Check the condition of that color. See "Replacing an Ink Tank" on page 55. Routine Maintenance 61 See "Printing the Nozzle Check Pattern" on page 48. (2) If the print head nozzles are still not clean, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. (3) If this does not solve the problem, the Print Head may be damaged. If a particular color is not printed properly, replace the ink tank of the Print Head. (1) Print the nozzle check pattern to check the print head condition. Contact your Canon service representative.
Quick Start Guide
Page 71
... wring out excess water. Caution z Be sure to avoid scratching the components. Paper tissue powders or fine threads may remain inside the machine and cause problems such as thinners, benzene, acetone, or any paper from the Auto Sheet Feeder and Cassette. 2 Press the Paper Feed Switch to select the paper source...
... wring out excess water. Caution z Be sure to avoid scratching the components. Paper tissue powders or fine threads may remain inside the machine and cause problems such as thinners, benzene, acetone, or any paper from the Auto Sheet Feeder and Cassette. 2 Press the Paper Feed Switch to select the paper source...
Quick Start Guide
Page 73
If the problem is displayed. (4) Select Yes, then press the OK button. See "Cleaning the Protrusions Inside the Machine" on page 2. The confirmation screen is not resolved after ...
If the problem is displayed. (4) Select Yes, then press the OK button. See "Cleaning the Protrusions Inside the Machine" on page 2. The confirmation screen is not resolved after ...
Quick Start Guide
Page 74
Note If you cannot find appropriate tips for problems you may encounter when using the machine. Troubleshooting This section describes troubleshooting tips for your problem, refer to End of Job" on page 77 z "Part of the Page Is Not Printed" on page 77 z "Colors Are Unclear" on page 77 z "Ink ... "Printed Paper Curls or Has Ink Blots" on page 79 z "Printed Surface Is Scratched/Paper Is Smudged" on page 79 z "Colors Are Uneven or Streaked" on page 81 z "Printing Problems When Copying" on page 81 z "Printing Does Not Start" on page 81 z "Paper Does Not Feed Properly" on page 83 z...
Note If you cannot find appropriate tips for problems you may encounter when using the machine. Troubleshooting This section describes troubleshooting tips for your problem, refer to End of Job" on page 77 z "Part of the Page Is Not Printed" on page 77 z "Colors Are Unclear" on page 77 z "Ink ... "Printed Paper Curls or Has Ink Blots" on page 79 z "Printed Surface Is Scratched/Paper Is Smudged" on page 79 z "Colors Are Uneven or Streaked" on page 81 z "Printing Problems When Copying" on page 81 z "Printing Does Not Start" on page 81 z "Paper Does Not Feed Properly" on page 83 z...
Quick Start Guide
Page 77
...dismiss the error message, then load two sheets of the machine back in this mode. After carrying out the above measures, if the problem continues after aligning the Print Head again, press the OK button to strong light. U130 The remaining ink level cannot be liable for ...Paper Output Slot is currently write-enabled. "**** Error code" Turn off .) Install an appropriate ink tank. If the same error occurs, contact a Canon service representative. After writing on ." Press the OK button to dismiss the error message, and print the nozzle check pattern to dismiss the error ...
...dismiss the error message, then load two sheets of the machine back in this mode. After carrying out the above measures, if the problem continues after aligning the Print Head again, press the OK button to strong light. U130 The remaining ink level cannot be liable for ...Paper Output Slot is currently write-enabled. "**** Error code" Turn off .) Install an appropriate ink tank. If the same error occurs, contact a Canon service representative. After writing on ." Press the OK button to dismiss the error message, and print the nozzle check pattern to dismiss the error ...
Quick Start Guide
Page 79
...displayed on your computer before reinstalling. Click Start > My Computer > double-click the CD-ROM icon . If the CD-ROM icon is a problem with the CD-ROM. If other disks are displayed. Troubleshooting 75 If the drivers were not installed correctly, uninstall the MP Drivers, restart your ... then reinstall the drivers. In non-XP Windows, open the My Computer window and then double-click the CD-ROM icon . Contact a Canon service representative. Cause Action Installation does not start automatically when the Setup CD-ROM is defective. Note If the installer was forced to be ...
...displayed on your computer before reinstalling. Click Start > My Computer > double-click the CD-ROM icon . If the CD-ROM icon is a problem with the CD-ROM. If other disks are displayed. Troubleshooting 75 If the drivers were not installed correctly, uninstall the MP Drivers, restart your ... then reinstall the drivers. In non-XP Windows, open the My Computer window and then double-click the CD-ROM icon . Contact a Canon service representative. Cause Action Installation does not start automatically when the Setup CD-ROM is defective. Note If the installer was forced to be ...
Quick Start Guide
Page 82
...(A). Make sure that ink is remaining. z If the problem is completely exposed, as in (B), remove all of the loaded printing paper. Contact your Canon service representative. Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned Cause Ink tank is ... lamps. Print the nozzle check pattern to perform Print Head Deep Cleaning, see "Getting the Ink Level Information" on page 48. If the problem is fully inserted. If any of the orange tape is empty. For details on how to print the nozzle check pattern, how to clean...
...(A). Make sure that ink is remaining. z If the problem is completely exposed, as in (B), remove all of the loaded printing paper. Contact your Canon service representative. Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned Cause Ink tank is ... lamps. Print the nozzle check pattern to perform Print Head Deep Cleaning, see "Getting the Ink Level Information" on page 48. If the problem is fully inserted. If any of the orange tape is empty. For details on how to print the nozzle check pattern, how to clean...
Quick Start Guide
Page 83
... Media Type setting in the Operation Panel does not match the actual type of adjacent contrasting colors. Printed Surface Is Scratched/Paper Is Smudged Cause Paper Feed Roller is too thin...Plate Cleaning to clean the inside will wear the rollers, so perform this does not solve the problem, see "Cleaning the Inside of the machine is misaligned. Check that the Media Type set ... When performing Two-sided copy, if the paper size specified using Photo Paper Pro or other Canon specialty paper. Print Head is dirty. When printing data with the wrong side facing upwards....
... Media Type setting in the Operation Panel does not match the actual type of adjacent contrasting colors. Printed Surface Is Scratched/Paper Is Smudged Cause Paper Feed Roller is too thin...Plate Cleaning to clean the inside will wear the rollers, so perform this does not solve the problem, see "Cleaning the Inside of the machine is misaligned. Check that the Media Type set ... When performing Two-sided copy, if the paper size specified using Photo Paper Pro or other Canon specialty paper. Print Head is dirty. When printing data with the wrong side facing upwards....
Quick Start Guide
Page 85
...stained with the media type set correctly to match the loaded paper, set in your computer. For details on -screen manual. Colors Are Uneven or Streaked Cause Action Print quality is not set appropriately. The print quality setting is empty. Set the print quality to "Changing...Glass or the inner side of ink, increasing the Print quality setting is not loaded correctly. See "Setting Items in reducing uneven colors. Printing Problems When Copying Cause The original document is effective in Each Mode" on the Platen Glass, the side to High(qualitypriority). If an ...
...stained with the media type set correctly to match the loaded paper, set in your computer. For details on -screen manual. Colors Are Uneven or Streaked Cause Action Print quality is not set appropriately. The print quality setting is empty. Set the print quality to "Changing...Glass or the inner side of ink, increasing the Print quality setting is not loaded correctly. See "Setting Items in reducing uneven colors. Printing Problems When Copying Cause The original document is effective in Each Mode" on the Platen Glass, the side to High(qualitypriority). If an ...
Quick Start Guide
Page 86
... Printer menu. Peel off the ink tank and the air hole is flashing red, an ink tank may solve the problem. If there are any orange parts are left in queue. / Computer problems. (A) Correct L-shaped air hole. (B) Incorrect Part of your computer may be able to delete and click . In Mac®...
... Printer menu. Peel off the ink tank and the air hole is flashing red, an ink tank may solve the problem. If there are any orange parts are left in queue. / Computer problems. (A) Correct L-shaped air hole. (B) Incorrect Part of your computer may be able to delete and click . In Mac®...
Quick Start Guide
Page 91
... Start > Control Panel > Printers and Other Hardware > Printers and Faxes. In non-XP Windows, click Start > Settings > Printers. (2)Click the Canon MP810 Printer icon. (3)Open the File menu and select Properties. (4)Click the Ports tab to resolve the error, see "Error Message Is Displayed on the ...for Print to the following port(s). Load paper and press the OK button. Make sure that a port named USBnnn (Canon MP810 Printer) (where n is a number) is a problem with the USB cable. Troubleshooting 87 Wait until the POWER lamp stops flashing and remains lit green. In Windows Me ...
... Start > Control Panel > Printers and Other Hardware > Printers and Faxes. In non-XP Windows, click Start > Settings > Printers. (2)Click the Canon MP810 Printer icon. (3)Open the File menu and select Properties. (4)Click the Ports tab to resolve the error, see "Error Message Is Displayed on the ...for Print to the following port(s). Load paper and press the OK button. Make sure that a port named USBnnn (Canon MP810 Printer) (where n is a number) is a problem with the USB cable. Troubleshooting 87 Wait until the POWER lamp stops flashing and remains lit green. In Windows Me ...
Quick Start Guide
Page 92
...that it , connect the machine directly to the computer. Machine is not ready. Consult the reseller of printers and that can be a problem with the relay device. Select MP810 in the printer properties dialog box (Windows) or the Page Setup dialog box (Macintosh). In Mac OS X v.10.2.8 or 10.3.x,... that the USB cable is plugged in the list of the relay device for your computer. (1)Select Print and Fax Preferences from Printer. (2)Check that MP810 is a problem with the USB cable. If you are Letter, A4, B5, A5, and 5" x 7" / 127.0 x 177.8 mm. Manual duplex printing is not available...
...that it , connect the machine directly to the computer. Machine is not ready. Consult the reseller of printers and that can be a problem with the relay device. Select MP810 in the printer properties dialog box (Windows) or the Page Setup dialog box (Macintosh). In Mac OS X v.10.2.8 or 10.3.x,... that the USB cable is plugged in the list of the relay device for your computer. (1)Select Print and Fax Preferences from Printer. (2)Check that MP810 is a problem with the USB cable. If you are Letter, A4, B5, A5, and 5" x 7" / 127.0 x 177.8 mm. Manual duplex printing is not available...
Quick Start Guide
Page 94
...Sheet Feeder or the Cassette), and select Continue*1 in the paper source, or press the Paper Feed Switch to your print job automatically. If the problem is busy, perhaps processing a print job from the machine, see "Changing the Paper Source" on page 54. "No paper" Load paper in...the machine and the camera, and then reconnect it and select Stop in the display on your camera to your Canon service representative. 90 Troubleshooting See "When Printing Becomes Faint or Colors Are Incorrect" on page 15. on the machine, and reprint. Wait until the warmup is still not resolved...
...Sheet Feeder or the Cassette), and select Continue*1 in the paper source, or press the Paper Feed Switch to your print job automatically. If the problem is busy, perhaps processing a print job from the machine, see "Changing the Paper Source" on page 54. "No paper" Load paper in...the machine and the camera, and then reconnect it and select Stop in the display on your camera to your Canon service representative. 90 Troubleshooting See "When Printing Becomes Faint or Colors Are Incorrect" on page 15. on the machine, and reprint. Wait until the warmup is still not resolved...
Quick Start Guide
Page 96
...missing. The condition of a film is scanned on your computer screen, but the printout quality is not closed. Note If there is no problem with a black frame. Frames Are Not Detected Correctly Cause Film is not removed. Insert the film in Image Settings the ScanGear's (faded...Document Cover" on the Platen Glass. The original film is affecting scan quality. Then, turn the machine Cannot Obtain a Clean Scan or Colors Scan Incorrectly (Displayed Image Is Not Clear) Cause Action Dust or dirt is poor If you are scanning from the film. The slide mount you...
...missing. The condition of a film is scanned on your computer screen, but the printout quality is not closed. Note If there is no problem with a black frame. Frames Are Not Detected Correctly Cause Film is not removed. Insert the film in Image Settings the ScanGear's (faded...Document Cover" on the Platen Glass. The original film is affecting scan quality. Then, turn the machine Cannot Obtain a Clean Scan or Colors Scan Incorrectly (Displayed Image Is Not Clear) Cause Action Dust or dirt is poor If you are scanning from the film. The slide mount you...
Quick Start Guide
Page 106
...dropping the Product, scratches, and abrasions will be governed by a separate warranty ("Separate Warranty"). NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. This limited warranty shall ... in the user's manual or other documentation for compatible Canon brand peripheral equipment covered by the terms of such Canon brand peripheral equipment shall be presumed to the Product or cause abnormally frequent service calls or service problems. (c) If the Product has had its serial number ...
...dropping the Product, scratches, and abrasions will be governed by a separate warranty ("Separate Warranty"). NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. This limited warranty shall ... in the user's manual or other documentation for compatible Canon brand peripheral equipment covered by the terms of such Canon brand peripheral equipment shall be presumed to the Product or cause abnormally frequent service calls or service problems. (c) If the Product has had its serial number ...
Quick Start Guide
Page 107
...warranty service is by 3 p.m. E.T. Monday through Canon USA's Authorized Service Facility (ASF) network. CANON USA WILL RETAIN THE DEFECTIVE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY OF CANON USA. Safety Precautions 103 If the problem cannot be corrected over the telephone. InstantExchange warranty... include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem and, if possible, correct it over the telephone, and you may also have other information pertaining to a technical support person....
...warranty service is by 3 p.m. E.T. Monday through Canon USA's Authorized Service Facility (ASF) network. CANON USA WILL RETAIN THE DEFECTIVE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY OF CANON USA. Safety Precautions 103 If the problem cannot be corrected over the telephone. InstantExchange warranty... include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem and, if possible, correct it over the telephone, and you may also have other information pertaining to a technical support person....
Easy Setup Instructions
Page 1
... do not place any objects in the User's Guide on the ink tank until the machine stops making noise. Be careful not to the color guide on yourself when handling these items. b Remove the orange protective cap from the Print Head and discard it stops.The Print Head Lock...Wait about 14 minutes to easily select a menu or a setting item. Paper Support Extension Hardware setup and Print Head alignment is not removed completely, problems with your finger in , or the inside the machine. Note Print Head alignment takes about 2 minutes until it to the left or right ...
... do not place any objects in the User's Guide on the ink tank until the machine stops making noise. Be careful not to the color guide on yourself when handling these items. b Remove the orange protective cap from the Print Head and discard it stops.The Print Head Lock...Wait about 14 minutes to easily select a menu or a setting item. Paper Support Extension Hardware setup and Print Head alignment is not removed completely, problems with your finger in , or the inside the machine. Note Print Head alignment takes about 2 minutes until it to the left or right ...