Network Setup Troubleshooting
Page 2
... for problems you may encounter when setting up. • If you do not find a description for your trouble here, refer to "Troubleshooting" in the on-screen manual: Basic Guide/Advanced Guide. ■ Troubles in Setup/Connections 1 Connection checklist P.1 2 Cannot connect to the access point (the access point ... machine was forgotten P.6 8 Changing the port name P.6 ■ Restoring the Machine to the Factory Settings 1 Initializing using the machine's Operation Panel P.7 ■ Specifications 1 MP980 series P.8 2 MP620 series P.9
... for problems you may encounter when setting up. • If you do not find a description for your trouble here, refer to "Troubleshooting" in the on-screen manual: Basic Guide/Advanced Guide. ■ Troubles in Setup/Connections 1 Connection checklist P.1 2 Cannot connect to the access point (the access point ... machine was forgotten P.6 8 Changing the port name P.6 ■ Restoring the Machine to the Factory Settings 1 Initializing using the machine's Operation Panel P.7 ■ Specifications 1 MP980 series P.8 2 MP620 series P.9
Network Setup Troubleshooting
Page 3
...The target access point is grayed out and cannot be capable of the machine, refer to the manual provided with the machine and the computer. "Troubleshooting" in the on-screen manual: Advanced Guide. • If the access point's IP address filtering is set to ANY. After setup is complete...select and move your security software is turned on page 1 and make your wireless network device. c Click Wireless Networks tab and confirm that Canon software is not set to Wired LAN active. If multiple networks are available when using the machine. 2.2 Cannot connect to the target access ...
...The target access point is grayed out and cannot be capable of the machine, refer to the manual provided with the machine and the computer. "Troubleshooting" in the on-screen manual: Advanced Guide. • If the access point's IP address filtering is set to ANY. After setup is complete...select and move your security software is turned on page 1 and make your wireless network device. c Click Wireless Networks tab and confirm that Canon software is not set to Wired LAN active. If multiple networks are available when using the machine. 2.2 Cannot connect to the target access ...
Network Setup Troubleshooting
Page 7
... Allow a program through Windows Firewall. To mount the Card Slot manually, refer to "Cannot Mount the Card Slot" in "About Network Communication" in "Troubleshooting" of the Card Slot. Port number: Input "137". - For information on the Exceptions sheet, and click OK. • Change the workgroup name ... select Properties, then click Change settings in "Appendix" of the Card Slot. The password is complete, to mount the Card Slot using the Canon IJ Network Tool, refer to open port 137:139: a) Open the screen for setting Windows Firewall. • Windows Vista Click Start > ...
... Allow a program through Windows Firewall. To mount the Card Slot manually, refer to "Cannot Mount the Card Slot" in "About Network Communication" in "Troubleshooting" of the Card Slot. Port number: Input "137". - For information on the Exceptions sheet, and click OK. • Change the workgroup name ... select Properties, then click Change settings in "Appendix" of the Card Slot. The password is complete, to mount the Card Slot using the Canon IJ Network Tool, refer to open port 137:139: a) Open the screen for setting Windows Firewall. • Windows Vista Click Start > ...
Easy Setup Instructions For Apple AirPort Wireless Networks
Page 3
... Select Canon MP620 series Network in TWAIN Data Source Name and the MAC address of the communication status is now installed and ready to appear in Connection performance between the printer and the access point. The device is performed again. 5 Add the Machine • To troubleshoot the setup...mark is displayed in this list. Confirm that is displayed, then click Exit to add, make sure the kind listed for a while, then select Canon MP620 series and click Add. Click Next. It may now turn it off (A). 7 8 9 Check the Authentication Type and click Next. 10 11 ...
... Select Canon MP620 series Network in TWAIN Data Source Name and the MAC address of the communication status is now installed and ready to appear in Connection performance between the printer and the access point. The device is performed again. 5 Add the Machine • To troubleshoot the setup...mark is displayed in this list. Confirm that is displayed, then click Exit to add, make sure the kind listed for a while, then select Canon MP620 series and click Add. Click Next. It may now turn it off (A). 7 8 9 Check the Authentication Type and click Next. 10 11 ...
Getting Started
Page 12
.... □ Notes on Setup • Quit all running applications before starting setup. 5 ■ Preparation for WCN, "WCN-UFD" that Canon software is attempting to access the network. Confirm MAC address - For details, refer to your device's instruction manual or contact its manufacturer. •...vicinity. • The machine supports WPS (Wi-Fi Protected Setup) and WCN (Windows Connect Now) in the printed manual: Network Setup Troubleshooting. □ Note on your access point's instruction manual or contact its manufacturer. If the warning message appears, set the security software ...
.... □ Notes on Setup • Quit all running applications before starting setup. 5 ■ Preparation for WCN, "WCN-UFD" that Canon software is attempting to access the network. Confirm MAC address - For details, refer to your device's instruction manual or contact its manufacturer. •...vicinity. • The machine supports WPS (Wi-Fi Protected Setup) and WCN (Windows Connect Now) in the printed manual: Network Setup Troubleshooting. □ Note on your access point's instruction manual or contact its manufacturer. If the warning message appears, set the security software ...
Getting Started
Page 21
... screen network device with a LAN cable appears, click Connect. (A), then click Yes. (A) If the machine is displayed during setup" in the printed manual: Network Setup Troubleshooting. 19
... screen network device with a LAN cable appears, click Connect. (A), then click Yes. (A) If the machine is displayed during setup" in the printed manual: Network Setup Troubleshooting. 19
Getting Started
Page 22
..., remove the USB cable, then click Finish. • If the error message appears, refer to "8 Changing the port name" in the printed manual: Network Setup Troubleshooting. 20 • To change the port name, click View Setup Results, then click Set Port Name. Next, read "12 Information" on page 29! 9 7 Windows ...XP/2000 Windows 8 C USB When the Network Setup of Device is displayed during setup" in the printed manual: Network Setup Troubleshooting. • If Unsafe Removal of the Card Slot dialog box appears, specify the drive letter, then click Next.
..., remove the USB cable, then click Finish. • If the error message appears, refer to "8 Changing the port name" in the printed manual: Network Setup Troubleshooting. 20 • To change the port name, click View Setup Results, then click Set Port Name. Next, read "12 Information" on page 29! 9 7 Windows ...XP/2000 Windows 8 C USB When the Network Setup of Device is displayed during setup" in the printed manual: Network Setup Troubleshooting. • If Unsafe Removal of the Card Slot dialog box appears, specify the drive letter, then click Next.
Getting Started
Page 24
... or if an error message appears, refer to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon. When the Access Points screen appears, select an access point to "3.1 About Network Key (Windows... with WEP or WPA displayed in the Encryption column, enter the network key (WEP key or WPA key) in the printed manual: Network Setup Troubleshooting. • If you are unable to retrieve the network key or other settings refer to "5 The following screen is displayed during setup" in...
... or if an error message appears, refer to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon. When the Access Points screen appears, select an access point to "3.1 About Network Key (Windows... with WEP or WPA displayed in the Encryption column, enter the network key (WEP key or WPA key) in the printed manual: Network Setup Troubleshooting. • If you are unable to retrieve the network key or other settings refer to "5 The following screen is displayed during setup" in...
Getting Started
Page 25
... appears, specify E Connect. Go to the following screen is displayed during setup" in the printed manual: Network Setup Troubleshooting. 23 If the machine is displayed during setup" in the printed manual: Network Setup Troubleshooting. • If the error message appears, refer to Step . Windows XP/2000 Go to Step . • If no...
... appears, specify E Connect. Go to the following screen is displayed during setup" in the printed manual: Network Setup Troubleshooting. 23 If the machine is displayed during setup" in the printed manual: Network Setup Troubleshooting. • If the error message appears, refer to Step . Windows XP/2000 Go to Step . • If no...
Getting Started
Page 26
For details, refer to "8 Changing the port name" in the location where you will use it, and turn on it. • To change the port name, click View Setup Results, then click Set Port Name. Turn off the machine, then place the machine in the printed manual: Network Setup Troubleshooting. • If Unsafe Removal of Device is displayed, click OK. 24 10 7 8 USB E When the Setup Completion dialog box appears, remove the USB cable, then click Next.
For details, refer to "8 Changing the port name" in the location where you will use it, and turn on it. • To change the port name, click View Setup Results, then click Set Port Name. Turn off the machine, then place the machine in the printed manual: Network Setup Troubleshooting. • If Unsafe Removal of Device is displayed, click OK. 24 10 7 8 USB E When the Setup Completion dialog box appears, remove the USB cable, then click Next.
Getting Started
Page 30
G When the Setup Completion screen appears, click Finish. For details, refer to "5 The following screen is displayed during setup" in the printed manual: Network Setup Troubleshooting. Next, read "12 Information" on page 29! I J • If the error message appears, refer to "8 Changing the port name" in the printed manual: Network Setup Troubleshooting. 28 • To change the port name, click View Setup Results, then click Set Port Name. 11 4 Windows XP/2000 Windows 5 When the Network Setup of the Card Slot dialog box appears, specify the drive letter, then click Next.
G When the Setup Completion screen appears, click Finish. For details, refer to "5 The following screen is displayed during setup" in the printed manual: Network Setup Troubleshooting. Next, read "12 Information" on page 29! I J • If the error message appears, refer to "8 Changing the port name" in the printed manual: Network Setup Troubleshooting. 28 • To change the port name, click View Setup Results, then click Set Port Name. 11 4 Windows XP/2000 Windows 5 When the Network Setup of the Card Slot dialog box appears, specify the drive letter, then click Next.
Getting Started
Page 41
Next, read "18 Add the Machine" on page 45! The Printer Setup Utility and Canon IJ Network Scanner Selector will start up. • If the Set Printer IP Address dialog box appear, refer to Step . 39 USB D When the Setup ... click OK. Mac OS X v.10.4.x/v.10.3.9 Go to "5.6 The Set Printer IP Address dialog box is displayed during setup" in the printed manual: Network Setup Troubleshooting. Macintosh 4 (A) 5 USB Connect the machine to Step . Mac OS X v.10.5.x Go to the network device with a LAN cable (A), then click Yes...
Next, read "18 Add the Machine" on page 45! The Printer Setup Utility and Canon IJ Network Scanner Selector will start up. • If the Set Printer IP Address dialog box appear, refer to Step . 39 USB D When the Setup ... click OK. Mac OS X v.10.4.x/v.10.3.9 Go to "5.6 The Set Printer IP Address dialog box is displayed during setup" in the printed manual: Network Setup Troubleshooting. Macintosh 4 (A) 5 USB Connect the machine to Step . Mac OS X v.10.5.x Go to the network device with a LAN cable (A), then click Yes...
Getting Started
Page 42
Select Setup in the pop-up menu, select MP620 series in Printers, then click OK. • Set the machine's LAN setting to "4.1 The machine is not detected" in the printed manual: Network Setup Troubleshooting. For details, refer to "6 Machine's LAN Setting" on page 12. 40 • If no problem, then click Update. Make... is detected, refer to Wireless LAN active beforehand. 16 Setup the Machine and the Computer First-time Setup for Use over Wireless LAN 1 2 3 On the Canon IJ Network Tool screen, select LAN connection, then F click OK.
Select Setup in the pop-up menu, select MP620 series in Printers, then click OK. • Set the machine's LAN setting to "4.1 The machine is not detected" in the printed manual: Network Setup Troubleshooting. For details, refer to "6 Machine's LAN Setting" on page 12. 40 • If no problem, then click Update. Make... is detected, refer to Wireless LAN active beforehand. 16 Setup the Machine and the Computer First-time Setup for Use over Wireless LAN 1 2 3 On the Canon IJ Network Tool screen, select LAN connection, then F click OK.
Getting Started
Page 43
...or WPA displayed in the Encryption column, enter the network key (WEP key or WPA key) in the printed manual: Network Setup Troubleshooting. 41 For details on network keys, refer to "3.1 About Network Key (Windows)/Network Password (Macintosh)" in the printed manual: Network Setup... if an error message appears, refer to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon. When the Access Points screen appears, select an access point to step . com/downloadlibrary). If...
...or WPA displayed in the Encryption column, enter the network key (WEP key or WPA key) in the printed manual: Network Setup Troubleshooting. 41 For details on network keys, refer to "3.1 About Network Key (Windows)/Network Password (Macintosh)" in the printed manual: Network Setup... if an error message appears, refer to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon. When the Access Points screen appears, select an access point to step . com/downloadlibrary). If...
Getting Started
Page 44
Press the ON button (A) TO TURN OFF THE MACHINE, then place the machine in the printed manual: Network Setup Troubleshooting. If the machine is displayed during setup" in the location where you will use it, and turn on it. 42 16 5 Detect the Machine 6 7 (A) USB ...
Press the ON button (A) TO TURN OFF THE MACHINE, then place the machine in the printed manual: Network Setup Troubleshooting. If the machine is displayed during setup" in the location where you will use it, and turn on it. 42 16 5 Detect the Machine 6 7 (A) USB ...
Getting Started
Page 49
... when using the machine over a network. K 47 5 6 Macintosh D On the Canon IJ Network Scanner Selector Confirm that a check mark is displayed, then screen, select Canon MP620 series Network in the on page 56! H • To confirm the machine's MAC address, refer to "Troubleshooting" in click Exit to use the machine as a scanner. F of the...
... when using the machine over a network. K 47 5 6 Macintosh D On the Canon IJ Network Scanner Selector Confirm that a check mark is displayed, then screen, select Canon MP620 series Network in the on page 56! H • To confirm the machine's MAC address, refer to "Troubleshooting" in click Exit to use the machine as a scanner. F of the...
Getting Started
Page 52
... OK button. For details, refer to "5.12 The Timeout error screen is displayed during WPS setup" in the printed manual: Network Setup Troubleshooting. 50 When the access point is ready, press the OK button on the machine, then press the WPS button on your access point.... then the LAN settings screen returns. • A timeout error occurs if setup is displayed during WPS setup" in the printed manual: Network Setup Troubleshooting. • The WPS button may be named differently depending on the access point within 10 minutes. 19 8 9 10 Windows / Macintosh Select...
... OK button. For details, refer to "5.12 The Timeout error screen is displayed during WPS setup" in the printed manual: Network Setup Troubleshooting. 50 When the access point is ready, press the OK button on the machine, then press the WPS button on your access point.... then the LAN settings screen returns. • A timeout error occurs if setup is displayed during WPS setup" in the printed manual: Network Setup Troubleshooting. • The WPS button may be named differently depending on the access point within 10 minutes. 19 8 9 10 Windows / Macintosh Select...
Getting Started
Page 61
... for your machine. Describes the basic operations and gives an introduction to set up and use your machine. 59 Getting Started (this manual) Network Setup Troubleshooting Basic Guide (on-screen manual) Advanced Guide (on-screen manual) Describes how to other functions available. Introduces the machine and its functions, the included manuals...
... for your machine. Describes the basic operations and gives an introduction to set up and use your machine. 59 Getting Started (this manual) Network Setup Troubleshooting Basic Guide (on-screen manual) Advanced Guide (on-screen manual) Describes how to other functions available. Introduces the machine and its functions, the included manuals...