User's Guide
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...at www.canonesp.com. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions ...are subject to your Canon service and support, call (1-800-385-2155), or visit our Web site at a very ...
...at www.canonesp.com. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions ...are subject to your Canon service and support, call (1-800-385-2155), or visit our Web site at a very ...
User's Guide
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...Compliant Device 53 Printing Photographs Directly from a PictBridge Compliant Device 55 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 58 4 Faxing 60 Preparing Your Machine for Fax 60 ...Colors are Incorrect 103 Printing the Nozzle Check Pattern 104 Print Head Cleaning 105 Print Head Deep Cleaning 106 Aligning the Print Head Automatically ........ 106 Cleaning Your Machine 107 9 Troubleshooting...Specifications 155 Users in Canada 166 Pre-Installation Requirements for MP530... 160 Connection of the Equipment 160 In Case of Equipment Malfunction 161 Rights ...
...Compliant Device 53 Printing Photographs Directly from a PictBridge Compliant Device 55 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 58 4 Faxing 60 Preparing Your Machine for Fax 60 ...Colors are Incorrect 103 Printing the Nozzle Check Pattern 104 Print Head Cleaning 105 Print Head Deep Cleaning 106 Aligning the Print Head Automatically ........ 106 Cleaning Your Machine 107 9 Troubleshooting...Specifications 155 Users in Canada 166 Pre-Installation Requirements for MP530... 160 Connection of the Equipment 160 In Case of Equipment Malfunction 161 Rights ...
User's Guide
Page 9
..., be unable to rain or water. z If the machine has been exposed to disconnect the power plug in case of an emergency, and it in "Troubleshooting" on local electrical requirements) Do not plug the machine into the machine. The socket-outlet shall be installed near the equipment and shall be used...
..., be unable to rain or water. z If the machine has been exposed to disconnect the power plug in case of an emergency, and it in "Troubleshooting" on local electrical requirements) Do not plug the machine into the machine. The socket-outlet shall be installed near the equipment and shall be used...
User's Guide
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... A4 Photo Paper Plus Semi-gloss A4 Glossy Photo Paper A4 Glossy Photo Paper "Everyday Use" A4 Note z For the digital camera operation method and troubleshooting, refer to your digital camera's manual. z By operating the digital camera, you can be index printed. -
... A4 Photo Paper Plus Semi-gloss A4 Glossy Photo Paper A4 Glossy Photo Paper "Everyday Use" A4 Note z For the digital camera operation method and troubleshooting, refer to your digital camera's manual. z By operating the digital camera, you can be index printed. -
User's Guide
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Chapter 9 Troubleshooting This section describes troubleshooting tips for problems you cannot find appropriate tips for the problems of copy or print without a computer. If you may ...See the Display on the LCD" on page 119 z "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message ... on page 122 z "Back of Received Fax is Slow/USB 2.0 Hi-Speed Connection Does Not Work" on page 141 Chapter 9 Troubleshooting 111
Chapter 9 Troubleshooting This section describes troubleshooting tips for problems you cannot find appropriate tips for the problems of copy or print without a computer. If you may ...See the Display on the LCD" on page 119 z "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message ... on page 122 z "Back of Received Fax is Slow/USB 2.0 Hi-Speed Connection Does Not Work" on page 141 Chapter 9 Troubleshooting 111
User's Guide
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... is Displayed" on page 149 z "Error No.: 2500 is Displayed" on page 149 z "For Windows Users" on page 144 z ""There is connected to a computer 112 Troubleshooting Chapter 9 Message is Displayed" on page 144 z "Scanned Image not Displayed Properly" on page 145 z "Trouble scanning with Multi-Scan or Multi-Crop Function" on...
... is Displayed" on page 149 z "Error No.: 2500 is Displayed" on page 149 z "For Windows Users" on page 144 z ""There is connected to a computer 112 Troubleshooting Chapter 9 Message is Displayed" on page 144 z "Scanned Image not Displayed Properly" on page 145 z "Trouble scanning with Multi-Scan or Multi-Crop Function" on...
User's Guide
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... when copying with in [Enlarge/Reduce], and and in . Press [OK] to a size other than A4, letter or legal. Chapter 9 Troubleshooting 113 Take the appropriate action described in the ADF. Contact a Canon Customer Center. The paper size setting is a power failure or if you can receive voice calls. Set the paper size... may vary depending on your Windows operating system. When an error occurs in printing such as the printer is out of paper or paper jams, a troubleshooting message is already installed, remove the Print Head and reinstall it.
... when copying with in [Enlarge/Reduce], and and in . Press [OK] to a size other than A4, letter or legal. Chapter 9 Troubleshooting 113 Take the appropriate action described in the ADF. Contact a Canon Customer Center. The paper size setting is a power failure or if you can receive voice calls. Set the paper size... may vary depending on your Windows operating system. When an error occurs in printing such as the printer is out of paper or paper jams, a troubleshooting message is already installed, remove the Print Head and reinstall it.
User's Guide
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... under the situation may be liable for detecting the remaining ink level. See "Replacing an Ink Tank" on the ink tank flashes). Canon shall not be damaged if printing is off ). Install the appropriate ink tank. Install the appropriate ink tank. Then press [OK]. ... color are different. An ink tank that specified in the page size setting are installed. Possible causes are memorized. * This operation will release the function for any machine malfunction or damage caused by refilled ink tanks. If the same error occurs, contact a Canon Customer Care Center. 114 Troubleshooting...
... under the situation may be liable for detecting the remaining ink level. See "Replacing an Ink Tank" on the ink tank flashes). Canon shall not be damaged if printing is off ). Install the appropriate ink tank. Install the appropriate ink tank. Then press [OK]. ... color are different. An ink tank that specified in the page size setting are installed. Possible causes are memorized. * This operation will release the function for any machine malfunction or damage caused by refilled ink tanks. If the same error occurs, contact a Canon Customer Care Center. 114 Troubleshooting...
User's Guide
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... Slot has been exposed to resolve the error. Press the [OK] to a strong light source preventing current Print Head alignment. Clear the paper jam. Chapter 9 Troubleshooting 115 For automatic Print Head alignment, always load paper in the ADF, then press [OK]. The document is jammed. Return the Scanning Unit to check...
... Slot has been exposed to resolve the error. Press the [OK] to a strong light source preventing current Print Head alignment. Clear the paper jam. Chapter 9 Troubleshooting 115 For automatic Print Head alignment, always load paper in the ADF, then press [OK]. The document is jammed. Return the Scanning Unit to check...
User's Guide
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... absorber is pressed. You will need to replace a particular part of your camera. Divide the document and copy each part separately. Press [Color]. Press the [OK] to turn on the machine. If the error is still unresolved, there is open when starting normal printing, close...once or a very detailed document. Depending on the model or brand of the machine. 116 Troubleshooting Chapter 9 Ink used for cleaning is pressed. Contact the sender and have to contact a Canon Customer Care Center as soon as possible. Use a digital camera or digital video camcorder compatible ...
... absorber is pressed. You will need to replace a particular part of your camera. Divide the document and copy each part separately. Press [Color]. Press the [OK] to turn on the machine. If the error is still unresolved, there is open when starting normal printing, close...once or a very detailed document. Depending on the model or brand of the machine. 116 Troubleshooting Chapter 9 Ink used for cleaning is pressed. Contact the sender and have to contact a Canon Customer Care Center as soon as possible. Use a digital camera or digital video camcorder compatible ...
User's Guide
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... VALUE A W0X 6. When you finish inputting the pattern number for column P. 8. Press [ON/OFF] to adjust the print heads manually, follow the procedure below. 1. Chapter 9 Troubleshooting 117 Press [OK] to move the cursor to column B, and then use [ ] or [ ] to input the number of the pattern that the proper paper source...
... VALUE A W0X 6. When you finish inputting the pattern number for column P. 8. Press [ON/OFF] to adjust the print heads manually, follow the procedure below. 1. Chapter 9 Troubleshooting 117 Press [OK] to move the cursor to column B, and then use [ ] or [ ] to input the number of the pattern that the proper paper source...
User's Guide
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... dialing code. The recipient's fax machine is plugged in the handset cradle correctly. When the machine sends or receives a fax, it later. 118 Troubleshooting Chapter 9 See "Redialing a Busy Number" on your machine is not working. Contact the recipient and have them check their fax machine. The recipient...is full. Try dialing again after a while. If you still cannot send the fax, set to the setting that the cable is not color-compatible. If required, try sending or receiving again. Contact the recipient and ask them check their fax machine. For an overseas call, add ...
... dialing code. The recipient's fax machine is plugged in the handset cradle correctly. When the machine sends or receives a fax, it later. 118 Troubleshooting Chapter 9 See "Redialing a Busy Number" on your machine is not working. Contact the recipient and have them check their fax machine. The recipient...is full. Try dialing again after a while. If you still cannot send the fax, set to the setting that the cable is not color-compatible. If required, try sending or receiving again. Contact the recipient and ask them check their fax machine. For an overseas call, add ...
User's Guide
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Action The machine is empty. Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to continue printing in (B), remove all of the orange parts. (A) (B) (A) Correct An L shaped notch appears ... a new one second) indicates the ink is continued under the ink out condition. If any orange parts are flashing, check how fast they flash. Chapter 9 Troubleshooting 119 The machine may be damaged if printing is empty. Note If multiple ink lamps are left like in the "no ink" state. Peel off...
Action The machine is empty. Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to continue printing in (B), remove all of the orange parts. (A) (B) (A) Correct An L shaped notch appears ... a new one second) indicates the ink is continued under the ink out condition. If any orange parts are flashing, check how fast they flash. Chapter 9 Troubleshooting 119 The machine may be damaged if printing is empty. Note If multiple ink lamps are left like in the "no ink" state. Peel off...
User's Guide
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.... Press the Open Button to the [Fine] end. See "Printing the Nozzle Check Pattern" on page 106. "Recommended Paper and Requirements" on the machine. 120 Troubleshooting Chapter 9 Close Inner Cover then press [OK] on page 22. Open the Scanning Unit (Printer Cover) and check if all ink lamps light red. Open...
.... Press the Open Button to the [Fine] end. See "Printing the Nozzle Check Pattern" on page 106. "Recommended Paper and Requirements" on the machine. 120 Troubleshooting Chapter 9 Close Inner Cover then press [OK] on page 22. Open the Scanning Unit (Printer Cover) and check if all ink lamps light red. Open...
User's Guide
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...the page size setting matches the size of the paper loaded in progress. The print job is selected. Incorrect page size is deleted. Chapter 9 Troubleshooting 121 Open the printer properties dialog box. 2. Note In Windows Me or Windows 98 Select [Purge Print Documents] in the [Printer] menu....page size setting from within your computer or environment. z Check [Page Size] on your application to select an undesired document and click . Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Dock to start [Print Center] and then double-click the...
...the page size setting matches the size of the paper loaded in progress. The print job is selected. Incorrect page size is deleted. Chapter 9 Troubleshooting 121 Open the printer properties dialog box. 2. Note In Windows Me or Windows 98 Select [Purge Print Documents] in the [Printer] menu....page size setting from within your computer or environment. z Check [Page Size] on your application to select an undesired document and click . Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Dock to start [Print Center] and then double-click the...
User's Guide
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.... See "Loading Documents" on the Platen Glass, the side to be copied side to be copied should be face up. The document is Scratched 122 Troubleshooting Chapter 9 The document or photograph set , the print quality may be copied face down . For Windows XP and Windows 2000, if the size of the...
.... See "Loading Documents" on the Platen Glass, the side to be copied side to be copied should be face up. The document is Scratched 122 Troubleshooting Chapter 9 The document or photograph set , the print quality may be copied face down . For Windows XP and Windows 2000, if the size of the...
User's Guide
Page 125
... and be ejected. The paper that is loaded in the Auto Sheet Feeder with the inverted-V edge down the hollow on the front side. 3. Chapter 9 Troubleshooting 123 Use [ ] or [ ] to turn on page 18. 2. Important Before cleaning, be sure to select from the Auto Sheet Feeder. Cause Inside of the machine...
... and be ejected. The paper that is loaded in the Auto Sheet Feeder with the inverted-V edge down the hollow on the front side. 3. Chapter 9 Troubleshooting 123 Use [ ] or [ ] to turn on page 18. 2. Important Before cleaning, be sure to select from the Auto Sheet Feeder. Cause Inside of the machine...
User's Guide
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...machine, then remove any paper from the and press [OK]. Load three or more sheets of improvement after performing three times, contact the Canon Customer Care Center. Inappropriate media type is used. Refer to clean the Paper Feed Rollers. Press [ON/OFF] to select from the... Auto Sheet Feeder and Cassette. Action Follow the steps described below to the Printer Driver Guide. 124 Troubleshooting Chapter 9 Use [ ] or [ ] to turn on is dirty. Repeat steps 3, two times. 5. Repeat steps 3, three times. See "Media Types You...
...machine, then remove any paper from the and press [OK]. Load three or more sheets of improvement after performing three times, contact the Canon Customer Care Center. Inappropriate media type is used. Refer to clean the Paper Feed Rollers. Press [ON/OFF] to select from the... Auto Sheet Feeder and Cassette. Action Follow the steps described below to the Printer Driver Guide. 124 Troubleshooting Chapter 9 Use [ ] or [ ] to turn on is dirty. Repeat steps 3, two times. 5. Repeat steps 3, three times. See "Media Types You...
User's Guide
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...it with the digital camera. Cause Thick paper is curled, the paper may become dirty or the paper may not feed properly. Troubleshooting 125 If the printing surface is not resolved even after correcting paper curl as a computer administrator or Administrators, you set the machine... to log on page 126. Click the [Maintenance] tab and then [Custom Settings]. Click [OK] when the confirmation message appears. 1. Open the [Canon IJ Printer Utility] dialog box. 2. When [Prevent paper abrasion] is selected in a direction opposite to your Windows documentation. 3. Roll up menu. 3....
...it with the digital camera. Cause Thick paper is curled, the paper may become dirty or the paper may not feed properly. Troubleshooting 125 If the printing surface is not resolved even after correcting paper curl as a computer administrator or Administrators, you set the machine... to log on page 126. Click the [Maintenance] tab and then [Custom Settings]. Click [OK] when the confirmation message appears. 1. Open the [Canon IJ Printer Utility] dialog box. 2. When [Prevent paper abrasion] is selected in a direction opposite to your Windows documentation. 3. Roll up menu. 3....
User's Guide
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...Feeder or Cassette. The procedure below to specify to . See "Changing the Settings" on page 23. 126 Troubleshooting Chapter 9 After finishing printing, use the same procedure to specify back to print images that paper is not... closed completely. Action Use Photo Paper Pro or other Canon specialty paper to . Paper Curls/Ink Blots Cause Paper being used when printing directly from the... jobs despite being set correctly. Ensure that have a high color saturation. Display . Cause Inner Cover is loaded correctly.
...Feeder or Cassette. The procedure below to specify to . See "Changing the Settings" on page 23. 126 Troubleshooting Chapter 9 After finishing printing, use the same procedure to specify back to print images that paper is not... closed completely. Action Use Photo Paper Pro or other Canon specialty paper to . Paper Curls/Ink Blots Cause Paper being used when printing directly from the... jobs despite being set correctly. Ensure that have a high color saturation. Display . Cause Inner Cover is loaded correctly.