MP500 User's Guide
Page 3
...Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67 5 Printing Photographs from a ... Bluetooth Communication ..........73 6 Printing from Your Computer 75 Printing with Windows 75 Printing with Macintosh 77 7 Scanning Images 80 About Scanning Images... Printing Results 93 When Printing Becomes Faint or Colors are Incorrect 94 Cleaning Your Machine 100 11 ...Print Properly through Wireless Communication 123 Cannot Install the MP Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems ...
...Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67 5 Printing Photographs from a ... Bluetooth Communication ..........73 6 Printing from Your Computer 75 Printing with Windows 75 Printing with Macintosh 77 7 Scanning Images 80 About Scanning Images... Printing Results 93 When Printing Becomes Faint or Colors are Incorrect 94 Cleaning Your Machine 100 11 ...Print Properly through Wireless Communication 123 Cannot Install the MP Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems ...
MP500 User's Guide
Page 24
... paper depending on your country. *1 Paper is fed in. You may be loaded in the printer driver. If this happens, load paper one sheet at a time. *4 When Windows is Canon specialty media. Always load in the US by using plain paper (64 gsm or 17 lb), up ... x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) Printer Driver Setting for [Media Type] [Photo Paper Plus Glossy] Photo Paper Plus Double Sided*2, *3 PP-101D 10 sheets (A4, Letter, 5" 10 sheets (A4, Letter, 5" [Photo Paper...
... paper depending on your country. *1 Paper is fed in. You may be loaded in the printer driver. If this happens, load paper one sheet at a time. *4 When Windows is Canon specialty media. Always load in the US by using plain paper (64 gsm or 17 lb), up ... x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) Printer Driver Setting for [Media Type] [Photo Paper Plus Glossy] Photo Paper Plus Double Sided*2, *3 PP-101D 10 sheets (A4, Letter, 5" 10 sheets (A4, Letter, 5" [Photo Paper...
MP500 User's Guide
Page 31
... the page size. See "Recommended Paper and Requirements" on page 21. z Loading Paper Note For detailed information on the specialty media Canon provides for use only the Cassette, check any usage restrictions in portrait orientation (A). For a detailed description of the loaded paper from [...29 Loading paper in the printer driver. 4 When performing copy direct printing without using genuine Canon photo media when printing photographs. When using the machine connected to a computer, select the page size of the printer driver settings, refer to "Printing with Windows" on page 75, or "...
... the page size. See "Recommended Paper and Requirements" on page 21. z Loading Paper Note For detailed information on the specialty media Canon provides for use only the Cassette, check any usage restrictions in portrait orientation (A). For a detailed description of the loaded paper from [...29 Loading paper in the printer driver. 4 When performing copy direct printing without using genuine Canon photo media when printing photographs. When using the machine connected to a computer, select the page size of the printer driver settings, refer to "Printing with Windows" on page 75, or "...
MP500 User's Guide
Page 36
... 4 Press [Feed Switch] so that the Cassette Lamp lights. 4 5 When performing copy direct printing without using the machine connected to the Printer Driver Guide. For a detailed description of the loaded paper from [Page Size] in the Cassette, the printout may cause paper discoloration due to select the... page size. z Cutting plain paper to "Printing with Windows" on page 77. 34 Before Printing Chapter 1 To avoid this, load paper in [Media Type], and then select [DL Env.] or [Comm...
... 4 Press [Feed Switch] so that the Cassette Lamp lights. 4 5 When performing copy direct printing without using the machine connected to the Printer Driver Guide. For a detailed description of the loaded paper from [Page Size] in the Cassette, the printout may cause paper discoloration due to select the... page size. z Cutting plain paper to "Printing with Windows" on page 77. 34 Before Printing Chapter 1 To avoid this, load paper in [Media Type], and then select [DL Env.] or [Comm...
MP500 User's Guide
Page 106
... Display on the LCD" on page 108 z "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on page 128 z ""There is Displayed" on ... on page 121 z "Cannot Print Properly through Wireless Communication" on page 123 z "Cannot Install the MP Drivers" on page 124 z "Cannot Connect to Computer Properly" on page 125 z "Printing Speed is Slow / ...USB 2.0 Hi-Speed Connection Does Not Work" on page 125 z "When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB Device Plugged into non-High-SPEED USB Hub"" on...
... Display on the LCD" on page 108 z "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on page 128 z ""There is Displayed" on ... on page 121 z "Cannot Print Properly through Wireless Communication" on page 123 z "Cannot Install the MP Drivers" on page 124 z "Cannot Connect to Computer Properly" on page 125 z "Printing Speed is Slow / ...USB 2.0 Hi-Speed Connection Does Not Work" on page 125 z "When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB Device Plugged into non-High-SPEED USB Hub"" on...
MP500 User's Guide
Page 113
...) to select an undesired document and select [Purge Print Documents] in the printer properties dialog box of the printer driver (Windows) or the [Page Setup] dialog box of the paper loaded. If you are printing a document with a large printing area (with small margins) or ...time. It may stop temporarily and resume after a period of the paper loaded. The machine has been printing continuously over a long period. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the machine: z Check the page size setting from the [Go] menu. 2. Double-click...
...) to select an undesired document and select [Purge Print Documents] in the printer properties dialog box of the printer driver (Windows) or the [Page Setup] dialog box of the paper loaded. If you are printing a document with a large printing area (with small margins) or ...time. It may stop temporarily and resume after a period of the paper loaded. The machine has been printing continuously over a long period. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the machine: z Check the page size setting from the [Go] menu. 2. Double-click...
MP500 User's Guide
Page 114
..., reprint the photograph directly from the popup menu. 2. document from your machine. See "Cleaning the Platen Glass and Document Cover" on page 20. For Windows XP and Windows 2000, if the size of the data is dirty. On the [Page Setup] tab, click [Print Options]. 3. Performing automatic duplex printing Select [Use reduced.... 112 Troubleshooting Chapter 11 Cause Action The size of the print data is not suitable for the document. Click [Print Area Setup] in the printer driver. The quality (Print quality) displayed on page 39. See "Copying" on the LCD is too large.
..., reprint the photograph directly from the popup menu. 2. document from your machine. See "Cleaning the Platen Glass and Document Cover" on page 20. For Windows XP and Windows 2000, if the size of the data is dirty. On the [Page Setup] tab, click [Print Options]. 3. Performing automatic duplex printing Select [Use reduced.... 112 Troubleshooting Chapter 11 Cause Action The size of the print data is not suitable for the document. Click [Print Area Setup] in the printer driver. The quality (Print quality) displayed on page 39. See "Copying" on the LCD is too large.
MP500 User's Guide
Page 126
Cannot Install the MP Drivers Cause Unable to start automatically when the Setup CDROM is inserted into the drive. 1. Close all open the [My Computer] window and then double-click the CD-ROM icon. If you insert the CDROM. 124 Troubleshooting Chapter 11 Reconfirm that appears next... is not displayed on the desktop, there is readable from Windows Explorer. You have a defective Setup CD-ROM, please contact the Canon Customer Care Center. For non-Windows XP users, open application softwares before reinstalling the MP Drivers. Make sure the CD-ROM is a problem with the ...
Cannot Install the MP Drivers Cause Unable to start automatically when the Setup CDROM is inserted into the drive. 1. Close all open the [My Computer] window and then double-click the CD-ROM icon. If you insert the CDROM. 124 Troubleshooting Chapter 11 Reconfirm that appears next... is not displayed on the desktop, there is readable from Windows Explorer. You have a defective Setup CD-ROM, please contact the Canon Customer Care Center. For non-Windows XP users, open application softwares before reinstalling the MP Drivers. Make sure the CD-ROM is a problem with the ...
MP500 User's Guide
Page 127
... the USB 2.0 Hi-Speed connection. not support USB 2.0 Hi-Speed. See "Printing Speed is not fully compatible with your machine for proper MP Drivers installation. Cannot Connect to Computer Properly Printing Speed is Slow / USB 2.0 Hi-Speed Connection Does Not Work Cause Your environment is Slow... computer has an old version of the software installed. (Canon MultiPASS is registered as a program in the manual of the USB 2.0 Hi-Speed driver and install it on your computer . When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB...
... the USB 2.0 Hi-Speed connection. not support USB 2.0 Hi-Speed. See "Printing Speed is not fully compatible with your machine for proper MP Drivers installation. Cannot Connect to Computer Properly Printing Speed is Slow / USB 2.0 Hi-Speed Connection Does Not Work Cause Your environment is Slow... computer has an old version of the software installed. (Canon MultiPASS is registered as a program in the manual of the USB 2.0 Hi-Speed driver and install it on your computer . When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB...
MP500 User's Guide
Page 132
...and stays lit. When the Alarm Lamp is not selected correctly, use [Feed Switch] or the printer driver to change the port setting according to match the originals. For non-Windows XP, click [Start], select [Settings], and then [Printers]. 2. If paper is loaded, ensure that...or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is initializing. Image position and size incorrect when scanning from your machine. 3. Paper is not ready. Action Ensure that the lamp on the [Ports] tab (or the [Details] tab), or reinstall the MP Drivers. 130 Troubleshooting ...
...and stays lit. When the Alarm Lamp is not selected correctly, use [Feed Switch] or the printer driver to change the port setting according to match the originals. For non-Windows XP, click [Start], select [Settings], and then [Printers]. 2. If paper is loaded, ensure that...or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is initializing. Image position and size incorrect when scanning from your machine. 3. Paper is not ready. Action Ensure that the lamp on the [Ports] tab (or the [Details] tab), or reinstall the MP Drivers. 130 Troubleshooting ...
MP500 User's Guide
Page 133
... manually, follow the procedure below. Ensure that the printer cable is flashing orange, an error may occur in the printer properties dialog box (Windows) or the [Page Setup] dialog box (Macintosh) to the computer. If successful, the problem may have been with the device. Then try...the error, refer to the computer. Check that the printer cable is not selected in the Easy Setup Instructions and reinstall the MP Drivers. When an Error is Displayed Regarding Automatic Duplex Printing Cause The correct media size is securely connected to "An Error Message...
... manually, follow the procedure below. Ensure that the printer cable is flashing orange, an error may occur in the printer properties dialog box (Windows) or the [Page Setup] dialog box (Macintosh) to the computer. If successful, the problem may have been with the device. Then try...the error, refer to the computer. Check that the printer cable is not selected in the Easy Setup Instructions and reinstall the MP Drivers. When an Error is Displayed Regarding Automatic Duplex Printing Cause The correct media size is securely connected to "An Error Message...
MP500 User's Guide
Page 135
... device to the machine. Perform necessary operations for displaying the scanner driver operating instruction is not displayed. on page 107. For Windows Users Cause The [Instructions] is displayed only on the printer driver screen is not displayed if the onscreen manuals (instruction manuals) are... is not compatible with your computer and install the on -screen manuals (instruction manuals) are not installed. Depending on the printer driver screen. If the error is still unresolved, there is a possibility that you may also have to the instruction manual supplied with ...
... device to the machine. Perform necessary operations for displaying the scanner driver operating instruction is not displayed. on page 107. For Windows Users Cause The [Instructions] is displayed only on the printer driver screen is not displayed if the onscreen manuals (instruction manuals) are... is not compatible with your computer and install the on -screen manuals (instruction manuals) are not installed. Depending on the printer driver screen. If the error is still unresolved, there is a possibility that you may also have to the instruction manual supplied with ...
MP500 User's Guide
Page 139
Read these manuals for detailed information on -screen manuals along with the MP driver and application softwares. If you have not installed or have deleted the on-screen manuals, use either of the following. z Browser: Windows HTML Help Viewer Note z Microsoft Internet Explorer 5.0 or later must be displayed ...properly depending on your system up to date with Windows Update. We recommend that you keep your operating system. z Browser: Help Viewer Note The on-screen manual may not be displayed ...
Read these manuals for detailed information on -screen manuals along with the MP driver and application softwares. If you have not installed or have deleted the on-screen manuals, use either of the following. z Browser: Windows HTML Help Viewer Note z Microsoft Internet Explorer 5.0 or later must be displayed ...properly depending on your system up to date with Windows Update. We recommend that you keep your operating system. z Browser: Help Viewer Note The on-screen manual may not be displayed ...
MP500 User's Guide
Page 144
... keep your system up to date. 142 Appendix Chapter 12 OS: Windows XP (SP1 or later)/Windows 2000 (SP4 or later) USB 2.0 Hi-Speed driver: USB 2.0 driver for USB 2.0 Hi-Speed performance. z Available hard-disk space Windows XP/Windows 2000/Windows Me/Windows 98: 650 MB z Canon IJ Status Monitor cannot be used at USB Full-Speed (USB 1.1). The...
... keep your system up to date. 142 Appendix Chapter 12 OS: Windows XP (SP1 or later)/Windows 2000 (SP4 or later) USB 2.0 Hi-Speed driver: USB 2.0 driver for USB 2.0 Hi-Speed performance. z Available hard-disk space Windows XP/Windows 2000/Windows Me/Windows 98: 650 MB z Canon IJ Status Monitor cannot be used at USB Full-Speed (USB 1.1). The...
MP500 Easy Setup Instructions
Page 2
...earlier version of the machine. Select Custom Install in the [Printer List], the printer driver is not included. Computer security programs can load paper in again, or turn off . 2 Turn ON your computer, and start Windows. 3 Insert the Setup CD-ROM into the CD-ROM drive. • The ...is turned ON. Double-click the [Utilities] folder, then the [Printer Setup Utility] ([Print Center] when using Mac OS X v.10.2.x) icon. Select [MP500] from Mac OS X v.10.3.3 or earlier: Restarting the computer while connected to the machine may not be detected. Select Easy Install in the CD-ROM...
...earlier version of the machine. Select Custom Install in the [Printer List], the printer driver is not included. Computer security programs can load paper in again, or turn off . 2 Turn ON your computer, and start Windows. 3 Insert the Setup CD-ROM into the CD-ROM drive. • The ...is turned ON. Double-click the [Utilities] folder, then the [Printer Setup Utility] ([Print Center] when using Mac OS X v.10.2.x) icon. Select [MP500] from Mac OS X v.10.3.3 or earlier: Restarting the computer while connected to the machine may not be detected. Select Easy Install in the CD-ROM...