Users Manual - English and Spanish
Page 4
... purchased in, but are not limited to BMS paper, tape cassettes and label rolls. • Except as otherwise provided herein, Brother warrants that contains your Product and instructions to where you for parts or labor. Supply Brother with a copy of your dated bill of sale showing that...date or the rated life of shipping, packing the Product, and insurance (if you first reported the problem within the applicable warranty period, Brother will provide a Return Authorization Number (i.e RA#) that must be written on equipment covered and repaired under normal conditions. • This ...
... purchased in, but are not limited to BMS paper, tape cassettes and label rolls. • Except as otherwise provided herein, Brother warrants that contains your Product and instructions to where you for parts or labor. Supply Brother with a copy of your dated bill of sale showing that...date or the rated life of shipping, packing the Product, and insurance (if you first reported the problem within the applicable warranty period, Brother will provide a Return Authorization Number (i.e RA#) that must be written on equipment covered and repaired under normal conditions. • This ...
Users Manual - English and Spanish
Page 8
... power outlet. If water, metallic substance or any metal parts near the print head. To avoid danger of children with the tape compartment cover open the tape compartment cover when operating the cutter unit. Do not open . 7 Plastic bags are used in it directly with a foreign ...object in the packaging of the printer. CAUTION Tape cutter Follow these guidelines to avoid fire, damage, electric shock, and choking. Print head Do not use . For inspection, adjustment, and repair ...
... power outlet. If water, metallic substance or any metal parts near the print head. To avoid danger of children with the tape compartment cover open the tape compartment cover when operating the cutter unit. Do not open . 7 Plastic bags are used in it directly with a foreign ...object in the packaging of the printer. CAUTION Tape cutter Follow these guidelines to avoid fire, damage, electric shock, and choking. Print head Do not use . For inspection, adjustment, and repair ...
Users Manual - English and Spanish
Page 9
... transferred to other or use two labels layered on more than one computer. ● We strongly recommend that you read . ● Use only Brother TZ tapes or Brother HG tapes with your car), high humidity, or dusty locations. does not assume responsibility for an extended period of your fingers. Do not place heavy objects... difficult to the printer. ● Do not put any foreign objects into the label outlet, AC adapter jack, USB port, serial port or LAN port (PT-9800PCN only), etc. ● Do not touch the print head with this printer.
... transferred to other or use two labels layered on more than one computer. ● We strongly recommend that you read . ● Use only Brother TZ tapes or Brother HG tapes with your car), high humidity, or dusty locations. does not assume responsibility for an extended period of your fingers. Do not place heavy objects... difficult to the printer. ● Do not put any foreign objects into the label outlet, AC adapter jack, USB port, serial port or LAN port (PT-9800PCN only), etc. ● Do not touch the print head with this printer.
Users Manual - English and Spanish
Page 10
... the power source ...15 Connecting to a computer ...16 Using the interface cables ...17 Installing the tape cassette 18 Authorized tape ...18 Installing the tape cassette ...18 Installing the software for PT-9700PC 19 When using Microsoft® Windows 19 When using Mac OS® ...20 Installing the software ...for PT-9800PCN 22 When using Microsoft® Windows 22 When using Mac OS® ...26 ...
... the power source ...15 Connecting to a computer ...16 Using the interface cables ...17 Installing the tape cassette 18 Authorized tape ...18 Installing the tape cassette ...18 Installing the software for PT-9700PC 19 When using Microsoft® Windows 19 When using Mac OS® ...20 Installing the software ...for PT-9800PCN 22 When using Microsoft® Windows 22 When using Mac OS® ...26 ...
Users Manual - English and Spanish
Page 11
If any item is missing or damaged, please contact the retail outlet where the printer was purchased. ■ PT-9700PC/PT-9800PCN Printer (PT-9700PC) ■ USB cable STATUS Printer (PT-9800PCN) STATUS ■ Tape cassette ■ User's Guide ■ AC adapter Connect to the power supply cord. ■ CD-ROM ■ Power supply cord Connect to an electrical outlet (AC 120 V). ■ Tape catalog ■ Supplies and Accessories Guide 10 Unpacking the printer Open the box and confirm that the following items are included.
If any item is missing or damaged, please contact the retail outlet where the printer was purchased. ■ PT-9700PC/PT-9800PCN Printer (PT-9700PC) ■ USB cable STATUS Printer (PT-9800PCN) STATUS ■ Tape cassette ■ User's Guide ■ AC adapter Connect to the power supply cord. ■ CD-ROM ■ Power supply cord Connect to an electrical outlet (AC 120 V). ■ Tape catalog ■ Supplies and Accessories Guide 10 Unpacking the printer Open the box and confirm that the following items are included.
Users Manual - English and Spanish
Page 12
General description ■ PT-9700PC 1 3 7 2 STATUS 4 5 6 8 DC IN 24V 10 9 ■ PT-9800PCN Front view Rear view 1 3 7 2 STATUS 4 11 5 6 8 10 DC IN 24V 12 9 13 Front view 1. STATUS lamp 5. AC adapter jack 9. Power button (including lamp) 6. Main ... 7. Serial (RS-232C) port 10.USB port 11.LED lamp on USB Direct Interface (PT-9800PCN only) 12.USB Direct Interface (PT-9800PCN only) 13.LAN (10/100BASE-TX Wired Ethernet) port (PT-9800PCN only) Note ● If the tape compartment cover is left open, dust will collect on the print head. Always close...
General description ■ PT-9700PC 1 3 7 2 STATUS 4 5 6 8 DC IN 24V 10 9 ■ PT-9800PCN Front view Rear view 1 3 7 2 STATUS 4 11 5 6 8 10 DC IN 24V 12 9 13 Front view 1. STATUS lamp 5. AC adapter jack 9. Power button (including lamp) 6. Main ... 7. Serial (RS-232C) port 10.USB port 11.LED lamp on USB Direct Interface (PT-9800PCN only) 12.USB Direct Interface (PT-9800PCN only) 13.LAN (10/100BASE-TX Wired Ethernet) port (PT-9800PCN only) Note ● If the tape compartment cover is left open, dust will collect on the print head. Always close...
Users Manual - English and Spanish
Page 13
... tape cassette 1) Install the tape cassette and close the tape compartment cover. 2) Tape compartment cover is 2) Close the cover. open . 3) Incorrect tape cassette 3) Install the correct tape cassette and close the tape compartment cover. 4) Incompatible tape cassette 4) Install the correct tape cassette and close the tape compartment cover. Empty tape cassette Install a tape cassette containing tape and close the tape compartment cover. open . 3) Incompatible tape...
... tape cassette 1) Install the tape cassette and close the tape compartment cover. 2) Tape compartment cover is 2) Close the cover. open . 3) Incorrect tape cassette 3) Install the correct tape cassette and close the tape compartment cover. 4) Incompatible tape cassette 4) Install the correct tape cassette and close the tape compartment cover. Empty tape cassette Install a tape cassette containing tape and close the tape compartment cover. open . 3) Incompatible tape...
Users Manual - English and Spanish
Page 14
...error Lit Not lit Flashing very fast Print head overheat error EEPROM error Circuit board error Lit Booting Remedy Confirm that the tape is saved on USB Direct Interface (PT-9800PCN only) Lamp condition Color Condition - Turn the printer off and on . Turn the printer off and on . ...turn the printer off and on . 13 If the STATUS lamp continues to flash, contact the reseller where the printer was purchased or call Brother customer service. - ■ LED display on the printer. If the STATUS lamp continues to consecutively scan barcodes or use the barcode reader ...
...error Lit Not lit Flashing very fast Print head overheat error EEPROM error Circuit board error Lit Booting Remedy Confirm that the tape is saved on USB Direct Interface (PT-9800PCN only) Lamp condition Color Condition - Turn the printer off and on . Turn the printer off and on . ...turn the printer off and on . 13 If the STATUS lamp continues to flash, contact the reseller where the printer was purchased or call Brother customer service. - ■ LED display on the printer. If the STATUS lamp continues to consecutively scan barcodes or use the barcode reader ...
Users Manual - English and Spanish
Page 19
...● If no additional operation is performed within 10 minutes after printing a label, you will hear the roller assembly being released, the tape cannot be removed if the AC adapter is removed from the printer with the printer powered on or if the power is loose, use your... finger to being automatically released. Laminated Tamper Evident Tape - Toothed wheel End of the printer. Close the tape compartment cover and 4 press the power button on the front 1 of the printer, and make sure that the end of ...
...● If no additional operation is performed within 10 minutes after printing a label, you will hear the roller assembly being released, the tape cannot be removed if the AC adapter is removed from the printer with the printer powered on or if the power is loose, use your... finger to being automatically released. Laminated Tamper Evident Tape - Toothed wheel End of the printer. Close the tape compartment cover and 4 press the power button on the front 1 of the printer, and make sure that the end of ...
Users Manual - English and Spanish
Page 35
... (Barcode Template Print) function" (→ P.37) ■ Creating and printing simple labels by using P-touch Editor Lite LAN (PT-9800PCN only) See "Using P-touch Editor Lite LAN (PT-9800PCN and Windows® only)" (→ P.42) ■ Printing a list of the current printer settings See "Printing the printer..." setting selected, printing can be changed depending on the operating conditions. 34 Output High Speed (HG only) Standard High Resolution (HG Only) Tape Type TZ tape HG tape - 3.15"/sec (80 mm/sec) 0.78"/sec (20 mm/sec) 2.05"/sec (52 mm/sec) - 0.78"/sec (20 mm...
... (Barcode Template Print) function" (→ P.37) ■ Creating and printing simple labels by using P-touch Editor Lite LAN (PT-9800PCN only) See "Using P-touch Editor Lite LAN (PT-9800PCN and Windows® only)" (→ P.42) ■ Printing a list of the current printer settings See "Printing the printer..." setting selected, printing can be changed depending on the operating conditions. 34 Output High Speed (HG only) Standard High Resolution (HG Only) Tape Type TZ tape HG tape - 3.15"/sec (80 mm/sec) 0.78"/sec (20 mm/sec) 2.05"/sec (52 mm/sec) - 0.78"/sec (20 mm...
Users Manual - English and Spanish
Page 37
... from step 4 can be used and the security features in use, such as a firewall, it and click "Settings". Load the printer with tape of the width specified "Set Width". ● It may not be entered in the dialog box from that displayed beside "Current Width", appears beside...In the dialog box from step 4, select the printers whose setting is used for printing. ● Depending on whether a router is to close the tape width setting 6 window. 36 Before printing, enter the settings manually, and check if the printer can be possible to be detected for 5 printing. Click...
... from step 4 can be used and the security features in use, such as a firewall, it and click "Settings". Load the printer with tape of the width specified "Set Width". ● It may not be entered in the dialog box from that displayed beside "Current Width", appears beside...In the dialog box from step 4, select the printers whose setting is used for printing. ● Depending on whether a router is to close the tape width setting 6 window. 36 Before printing, enter the settings manually, and check if the printer can be possible to be detected for 5 printing. Click...
Users Manual - English and Spanish
Page 44
...● Since P-touch Editor Lite LAN uses the network printing method and not the driver settings, high speed printing and high resolution printing using HG tape are printed in the box, and click [OK]. Turn on the printer. 2 Press and hold the Feed/Cut button to use P-touch Editor ...XXXXXXXXXXXXXXX ● The default Node name of P-touch Editor sent from the full version has been completed. ● For more complex designs, use the tape wider than 1" (24 mm). To create labels with more detailed information, see the "Software User's Guide" (PDF). You can access to its ...
...● Since P-touch Editor Lite LAN uses the network printing method and not the driver settings, high speed printing and high resolution printing using HG tape are printed in the box, and click [OK]. Turn on the printer. 2 Press and hold the Feed/Cut button to use P-touch Editor ...XXXXXXXXXXXXXXX ● The default Node name of P-touch Editor sent from the full version has been completed. ● For more complex designs, use the tape wider than 1" (24 mm). To create labels with more detailed information, see the "Software User's Guide" (PDF). You can access to its ...
Users Manual - English and Spanish
Page 46
... on a regular basis to the instructions provided with your bare hands. Cutter blade Print head Cotton swab Metal section 45 These may result in the tape jamming in the cutter. Note ● Always disconnect the AC adapter prior to remove marks. Head roller Note ● Do not use , ... deform the case or damage the appearance of the printer Wipe any other organic solvent. Clean the print head using a soft, dry cloth. Tape adhesive can build up on the cutter blade after repeated use paint thinner, benzene, alcohol or any dust and marks from the main unit using...
... on a regular basis to the instructions provided with your bare hands. Cutter blade Print head Cotton swab Metal section 45 These may result in the tape jamming in the cutter. Note ● Always disconnect the AC adapter prior to remove marks. Head roller Note ● Do not use , ... deform the case or damage the appearance of the printer Wipe any other organic solvent. Clean the print head using a soft, dry cloth. Tape adhesive can build up on the cutter blade after repeated use paint thinner, benzene, alcohol or any dust and marks from the main unit using...
Users Manual - English and Spanish
Page 47
... the printer is finished. If you try to "Maintenance" (→ P.45) and clean the print head and head roller. While printing, striped tape appears. The power button does not light up or flash, contact the retail outlet where the printer was purchased or your print job until the... ongoing printing is unable to "Maintenance" (→ P.45) and clean the cutter. • The wrong port may not be selected. The tape cassette is closed. The process of adding this laminate layer results in the printer Properties dialog box. There maybe some dust on the computer. After...
... the printer is finished. If you try to "Maintenance" (→ P.45) and clean the print head and head roller. While printing, striped tape appears. The power button does not light up or flash, contact the retail outlet where the printer was purchased or your print job until the... ongoing printing is unable to "Maintenance" (→ P.45) and clean the cutter. • The wrong port may not be selected. The tape cassette is closed. The process of adding this laminate layer results in the printer Properties dialog box. There maybe some dust on the computer. After...
Users Manual - English and Spanish
Page 50
...(green), STATUS lamp (red), USB Direct Interface lamp (green/red) (PT-9800PCN only) Printing method Heat transfer laminated printing/thermal printing Print head 360 dpi/384 dot Printing Print resolution For TZ tape cassettes: 360 × 360 dpi For HG tape cassettes: 360 x 180 dpi, 360 x 360 dpi or 360 x 720...78"/sec (20 mm/sec) For HG tape cassettes: Up to 3.15"/sec (80 mm/sec) Maximum printing width 1.07" (27.1 mm) Buttons Power button, Feed/Cut button Interface Serial (RS-232C), USB2.0 full speed LAN (10/100BASE-TX), USB Direct Interface (PT-9800PCN only) Power source AC 120 V 60...
...(green), STATUS lamp (red), USB Direct Interface lamp (green/red) (PT-9800PCN only) Printing method Heat transfer laminated printing/thermal printing Print head 360 dpi/384 dot Printing Print resolution For TZ tape cassettes: 360 × 360 dpi For HG tape cassettes: 360 x 180 dpi, 360 x 360 dpi or 360 x 720...78"/sec (20 mm/sec) For HG tape cassettes: Up to 3.15"/sec (80 mm/sec) Maximum printing width 1.07" (27.1 mm) Buttons Power button, Feed/Cut button Interface Serial (RS-232C), USB2.0 full speed LAN (10/100BASE-TX), USB Direct Interface (PT-9800PCN only) Power source AC 120 V 60...
Users Manual - English and Spanish
Page 55
...Baud rate 44 C CD-ROM 10 Cleaning the exterior of the printer 45 Cleaning the print head and head roller ....... 45 Cleaning the tape cutter 45 Connecting to a computer 16 Connecting to the power source 15 Contact Information 55 Cover release button 11, 18 D Database-assisted ... 43 Q Q & A 46 S Safety precautions 6 Serial cable 17 Serial port 11 Specifications 49 STATUS lamp 11 T Tape cassette 10 Tape catalog 10 Tape compartment cover 11 Troubleshooting 46 TZ Tapes 18 U Uninstalling the software 32 USB cable 10, 17 USB Direct Interface 11 USB port 11 User's Guide 10 54
...Baud rate 44 C CD-ROM 10 Cleaning the exterior of the printer 45 Cleaning the print head and head roller ....... 45 Cleaning the tape cutter 45 Connecting to a computer 16 Connecting to the power source 15 Contact Information 55 Cover release button 11, 18 D Database-assisted ... 43 Q Q & A 46 S Safety precautions 6 Serial cable 17 Serial port 11 Specifications 49 STATUS lamp 11 T Tape cassette 10 Tape catalog 10 Tape compartment cover 11 Troubleshooting 46 TZ Tapes 18 U Uninstalling the software 32 USB cable 10, 17 USB Direct Interface 11 USB port 11 User's Guide 10 54