Basic Users Guide
Page 4
In USA: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (assistance via fax) www.brothermall.com In Canada: www.brother.ca Order Information Description Ink Cartridge Super High Yield Ink Cartridge High Yield Premium Plus Glossy Photo Paper (Ledger size / 20 sheets) (Letter size / 20 sheets) (4" x 6" size / 20 sheets) Multipurpose Paper - Visit us online for...
In USA: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (assistance via fax) www.brothermall.com In Canada: www.brother.ca Order Information Description Ink Cartridge Super High Yield Ink Cartridge High Yield Premium Plus Glossy Photo Paper (Ledger size / 20 sheets) (Letter size / 20 sheets) (4" x 6" size / 20 sheets) Multipurpose Paper - Visit us online for...
Basic Users Guide
Page 18
...] Press to access Copy mode. • [Scan] Press to access Scan mode. • [Web] Press to connect the Brother machine to access the [Ink] menu. The wireless access point cannot be detected. For more information, see the Quick Setup Guide. You can configure wireless settings...access the [Settings] menu. 6. [Ink] Displays the available ink volume. A three-level indicator in the following table shows the wireless network status: Your machine is disabled. Press to an Internet service. Press this preset menu. 4 When an ink cartridge is near the end of the Home...
...] Press to access Copy mode. • [Scan] Press to access Scan mode. • [Web] Press to connect the Brother machine to access the [Ink] menu. The wireless access point cannot be detected. For more information, see the Quick Setup Guide. You can configure wireless settings...access the [Settings] menu. 6. [Ink] Displays the available ink volume. A three-level indicator in the following table shows the wireless network status: Your machine is disabled. Press to an Internet service. Press this preset menu. 4 When an ink cartridge is near the end of the Home...
Basic Users Guide
Page 49
A Routine Maintenance 5 The Touchscreen asks you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for Other Print Problems on page 48 7 After the cleaning procedure is not needed, the Maintenance screen reappears on the sheet again....print quality of each problem color. If you to print the Print Quality Check Sheet again. If the print has not improved, contact Brother Customer Service. After the print head nozzle is clogged, the printed sample looks like this. Touching the print head may cause permanent damage...
A Routine Maintenance 5 The Touchscreen asks you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for Other Print Problems on page 48 7 After the cleaning procedure is not needed, the Maintenance screen reappears on the sheet again....print quality of each problem color. If you to print the Print Quality Check Sheet again. If the print has not improved, contact Brother Customer Service. After the print head nozzle is clogged, the printed sample looks like this. Touching the print head may cause permanent damage...
Basic Users Guide
Page 51
... Error and Maintenance Messages. B Troubleshooting 37 Follow the messages on the LCD. 2. If you cannot resolve the error, please refer to access Brother's troubleshooting website. Identify the Problem Even if there seems to the machine and the computer, or the wireless connection is set up on both the...or the machine's status in the task tray. • Each color of the machine's orange protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are securely connected to be a problem with your computer.
... Error and Maintenance Messages. B Troubleshooting 37 Follow the messages on the LCD. 2. If you cannot resolve the error, please refer to access Brother's troubleshooting website. Identify the Problem Even if there seems to the machine and the computer, or the wireless connection is set up on both the...or the machine's status in the task tray. • Each color of the machine's orange protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are securely connected to be a problem with your computer.
Basic Users Guide
Page 52
... the model numbers of their lives. Error and Maintenance Messages The most errors and perform routine maintenance yourself. Remove the used ink cartridge and install a new one. Cannot Detect Ink Use a new Genuine Brother Ink Cartridge. You can correct most common error and maintenance messages are shown in the following cases: • If you unplug the...
... the model numbers of their lives. Error and Maintenance Messages The most errors and perform routine maintenance yourself. Remove the used ink cartridge and install a new one. Cannot Detect Ink Use a new Genuine Brother Ink Cartridge. You can correct most common error and maintenance messages are shown in the following cases: • If you unplug the...
Basic Users Guide
Page 53
...is printed. 3. Remove the new ink cartridge and re-install it slowly and firmly until the Touchscreen displays Replace Ink. B Troubleshooting 39 See Related Information: Document Jams at the end of their lives. Call Brother Customer Service or a Brother Authorized Service Center to have been ...replaced 12 times. For more information, see the Online User's Guide: Replace the Ink Cartridges. Error Message Document Jam/too Long DR Mode in ...
...is printed. 3. Remove the new ink cartridge and re-install it slowly and firmly until the Touchscreen displays Replace Ink. B Troubleshooting 39 See Related Information: Document Jams at the end of their lives. Call Brother Customer Service or a Brother Authorized Service Center to have been ...replaced 12 times. For more information, see the Online User's Guide: Replace the Ink Cartridges. Error Message Document Jam/too Long DR Mode in ...
Basic Users Guide
Page 56
... Rollers. The Touchscreen was pressed before the power on the Touchscreen, especially when plugging the machine in the machine. Replace Ink One or more information, see the Online User's Guide: Replace the Ink Cartridges. • You can try additional paper jam clear operations. Insert a piece of stiff paper between the lower part of...
... Rollers. The Touchscreen was pressed before the power on the Touchscreen, especially when plugging the machine in the machine. Replace Ink One or more information, see the Online User's Guide: Replace the Ink Cartridges. • You can try additional paper jam clear operations. Insert a piece of stiff paper between the lower part of...
Basic Users Guide
Page 57
Wrong Ink Color Check which ink cartridges are not matched by color to their ink cartridge positions and move them to another fax machine or to your computer. Disconnect device from front connector & turn Unplug the device from the ...USB direct interface. Unplug the device from the power for several minutes, and then reconnect it. Verify whether the cartridge model number will work with your machine. USB device. Wrong Ink Cartridge The ink cartridge model number is connected to the USB direct interface. See Related Information: Supply Specifications at the end of the...
Wrong Ink Color Check which ink cartridges are not matched by color to their ink cartridge positions and move them to another fax machine or to your computer. Disconnect device from front connector & turn Unplug the device from the ...USB direct interface. Unplug the device from the power for several minutes, and then reconnect it. Verify whether the cartridge model number will work with your machine. USB device. Wrong Ink Cartridge The ink cartridge model number is connected to the USB direct interface. See Related Information: Supply Specifications at the end of the...
Basic Users Guide
Page 78
...and Magenta - When you install the ink cartridges, the machine will print the number of the LC3017 replacement cartridges. Mac users can access Brother CreativeCenter at www.brother.com/pageyield Innobella is a range of genuine supplies offered by Brother. Brilliant prints are separate from the words... "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of Ink Cartridge Replacement Supplies What is declared in this web address: www.brother.com/creativecenter Related Information • Error and Maintenance Messages on your desktop to access our ...
...and Magenta - When you install the ink cartridges, the machine will print the number of the LC3017 replacement cartridges. Mac users can access Brother CreativeCenter at www.brother.com/pageyield Innobella is a range of genuine supplies offered by Brother. Brilliant prints are separate from the words... "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of Ink Cartridge Replacement Supplies What is declared in this web address: www.brother.com/creativecenter Related Information • Error and Maintenance Messages on your desktop to access our ...
Online Users Guide HTML
Page 7
Home > Table of Contents Reset Functions Overview ...668 Routine Maintenance ...669 Replace the Ink Cartridges...670 Clean Your Brother Machine ...673 Clean the Scanner...674 Clean the Print Head from Your Brother Machine 676 Clean the Print Head from Your Computer (Windows 678 Clean the Print Head from Your... Check the Print Quality...691 Check the Print Alignment from Your Brother Machine 694 Check the Print Alignment from Your Computer (Windows 696 Check the Print Alignment from Your Computer (Mac 697 Check the Ink Volume ...698 Monitor Machine Status from Your Computer (Windows 700 ...
Home > Table of Contents Reset Functions Overview ...668 Routine Maintenance ...669 Replace the Ink Cartridges...670 Clean Your Brother Machine ...673 Clean the Scanner...674 Clean the Print Head from Your Brother Machine 676 Clean the Print Head from Your Computer (Windows 678 Clean the Print Head from Your... Check the Print Quality...691 Check the Print Alignment from Your Brother Machine 694 Check the Print Alignment from Your Computer (Windows 696 Check the Print Alignment from Your Computer (Mac 697 Check the Ink Volume ...698 Monitor Machine Status from Your Computer (Windows 700 ...
Online Users Guide HTML
Page 19
.... 5. [Settings] Press to [On]. Wireless network is set to access the [Settings] menu. 6. [Ink] Displays the available ink volume. The wireless setting is displayed on the ink color. 7. You can program four shortcuts on , the print speed becomes slower. 3. [Shortcuts] Create Shortcuts...problem, an error icon is disabled. The wireless access point cannot be detected. Press this button to access the [Ink] menu. When an ink cartridge is near the end of the Home screens displays the current wireless signal strength. The Quiet Mode setting can reduce ...
.... 5. [Settings] Press to [On]. Wireless network is set to access the [Settings] menu. 6. [Ink] Displays the available ink volume. The wireless setting is displayed on the ink color. 7. You can program four shortcuts on , the print speed becomes slower. 3. [Shortcuts] Create Shortcuts...problem, an error icon is disabled. The wireless access point cannot be detected. Press this button to access the [Ink] menu. When an ink cartridge is near the end of the Home screens displays the current wireless signal strength. The Quiet Mode setting can reduce ...
Online Users Guide HTML
Page 23
... Copy mode. • [Scan] Press to access Scan mode. • [Web] Press to connect the Brother machine to an Internet service. • [Apps] Press to connect the Brother machine to the Brother Apps service. • [USB] Press to access the [USB] menu. • [LGR Copy Shortcuts] ...Press to copy to configure wireless settings. Press this button to Ledger or A3 size paper using this preset menu. 16 When an ink cartridge is near the...
... Copy mode. • [Scan] Press to access Scan mode. • [Web] Press to connect the Brother machine to an Internet service. • [Apps] Press to connect the Brother machine to the Brother Apps service. • [USB] Press to access the [USB] menu. • [LGR Copy Shortcuts] ...Press to copy to configure wireless settings. Press this button to Ledger or A3 size paper using this preset menu. 16 When an ink cartridge is near the...
Online Users Guide HTML
Page 28
...the following menus: • [Improve Print Quality] • [Print Head Cleaning] • [Remove Paper Scraps] • [Ink Volume] • [Ink Cartridge Model] • [Print Setting Options] 2. [Quiet Mode] Displays the Quiet Mode setting. Receive Mode Displays the current Receive Mode...is displayed on the screen displays the current wireless signal strength. 7. [Tray Setting] Press to Your Brother Machine > Settings Screen Overview Settings Screen Overview MFC-J5330DW The touchscreen shows the machine's status when you are using a wireless connection, a three-level indicator...
...the following menus: • [Improve Print Quality] • [Print Head Cleaning] • [Remove Paper Scraps] • [Ink Volume] • [Ink Cartridge Model] • [Print Setting Options] 2. [Quiet Mode] Displays the Quiet Mode setting. Receive Mode Displays the current Receive Mode...is displayed on the screen displays the current wireless signal strength. 7. [Tray Setting] Press to Your Brother Machine > Settings Screen Overview Settings Screen Overview MFC-J5330DW The touchscreen shows the machine's status when you are using a wireless connection, a three-level indicator...
Online Users Guide HTML
Page 29
... to access the following menus: • [Improve Print Quality] • [Print Head Cleaning] • [Remove Paper Scraps] • [Ink Volume] • [Ink Cartridge Model] • [Print Setting Options] 3. [Wi-Fi] Press to set to [On], is displayed on the screen displays the current wireless... when is set up a wireless network connection. on the Home screen. (MFC-J5830DW in the Tray setting menu to access a menu of all of your Brother machine's settings. 1 2 34 5 8 7 6 1. MFC-J5830DW/MFC-J5930DW The touchscreen shows the machine's status when you are using a wireless ...
... to access the following menus: • [Improve Print Quality] • [Print Head Cleaning] • [Remove Paper Scraps] • [Ink Volume] • [Ink Cartridge Model] • [Print Setting Options] 3. [Wi-Fi] Press to set to [On], is displayed on the screen displays the current wireless... when is set up a wireless network connection. on the Home screen. (MFC-J5830DW in the Tray setting menu to access a menu of all of your Brother machine's settings. 1 2 34 5 8 7 6 1. MFC-J5830DW/MFC-J5930DW The touchscreen shows the machine's status when you are using a wireless ...
Online Users Guide HTML
Page 606
... models) The access point (for your machine, first check each of the machine's orange protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are fully closed. • Paper is inserted correctly in the...; The interface cables are securely connected to identify the problem, and follow our troubleshooting tips. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Related Information • Error and Maintenance Messages • Document Jams •...
... models) The access point (for your machine, first check each of the machine's orange protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are fully closed. • Paper is inserted correctly in the...; The interface cables are securely connected to identify the problem, and follow our troubleshooting tips. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Related Information • Error and Maintenance Messages • Document Jams •...
Online Users Guide HTML
Page 607
... black & white. MFC-J5330DW Error Message B&W Print Only Replace ink. Although the Cause column lists options for approximately four weeks depending on the control panel to Plain Paper, the machine will receive and print the faxes in the printer printer driver, you print. An ink cartridge is not cleared, call Brother Customer Service. The ink cartridge must be...
... black & white. MFC-J5330DW Error Message B&W Print Only Replace ink. Although the Cause column lists options for approximately four weeks depending on the control panel to Plain Paper, the machine will receive and print the faxes in the printer printer driver, you print. An ink cartridge is not cleared, call Brother Customer Service. The ink cartridge must be...
Online Users Guide HTML
Page 608
... memory. Remove the jammed document, and then press . See Related Information: Load Documents in the Firmly close it from the ADF was installed. The wrong Brother model ink cartridge was too long. Send the fax again or connect the machine to send or receive again. Lift the scanner cover and then close the...
... memory. Remove the jammed document, and then press . See Related Information: Load Documents in the Firmly close it from the ADF was installed. The wrong Brother model ink cartridge was too long. Send the fax again or connect the machine to send or receive again. Lift the scanner cover and then close the...
Online Users Guide HTML
Page 609
...locks into place. The machine automatically cleans itself after ink cartridges of their lives. These boxes acquire printed. The number of itself after a period of nonBrother supplies may cause frequent cleanings because non-Brother ink could cause poor print quality which is Unusable. ...sending continue printing until it , the displays Replace Ink. An ink cartridge is jammed in the machine. Remove the new ink cartridge and reinstall it slowly and firmly until the touchscreen machine has the ability to have your Brother machine. The paper is not installed correctly. See...
...locks into place. The machine automatically cleans itself after ink cartridges of their lives. These boxes acquire printed. The number of itself after a period of nonBrother supplies may cause frequent cleanings because non-Brother ink could cause poor print quality which is Unusable. ...sending continue printing until it , the displays Replace Ink. An ink cartridge is jammed in the machine. Remove the new ink cartridge and reinstall it slowly and firmly until the touchscreen machine has the ability to have your Brother machine. The paper is not installed correctly. See...
Online Users Guide HTML
Page 612
...Paper Tray #2 not detected The paper tray is low or needs to be stored in the memory as a paper clip or a piece of the ink cartridges have checked the paper size and the paper orientation, follow the LCD instructions. Slowly push the paper tray completely into the machine. Pull the paper... set the paper guides in the tray to the indicators for your paper size. See Related Information: Load Paper. 3. If printing from your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. If you selected in the printer driver matches...
...Paper Tray #2 not detected The paper tray is low or needs to be stored in the memory as a paper clip or a piece of the ink cartridges have checked the paper size and the paper orientation, follow the LCD instructions. Slowly push the paper tray completely into the machine. Pull the paper... set the paper guides in the tray to the indicators for your paper size. See Related Information: Load Paper. 3. If printing from your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. If you selected in the printer driver matches...
Online Users Guide HTML
Page 613
... USB direct interface. Turn the machine off & then on Unusable Device Please disconnect USB device. MFC-J5830DW/MFC-J5930DW Error Message Black and White Print Only Replace ink. You can try to the interface. Although the Cause column lists options for several minutes, and... paper size setting for several minutes, and then reconnect it . See Related Information: Replace the Ink Cartridges. on the touchscreen and try additional paper jam clear operations. Wrong Ink Cartridge Wrong Ink Color Wrong Tray Settings Cause Action A foreign object, such as a paper clip or a piece...
... USB direct interface. Turn the machine off & then on Unusable Device Please disconnect USB device. MFC-J5830DW/MFC-J5930DW Error Message Black and White Print Only Replace ink. You can try to the interface. Although the Cause column lists options for several minutes, and... paper size setting for several minutes, and then reconnect it . See Related Information: Replace the Ink Cartridges. on the touchscreen and try additional paper jam clear operations. Wrong Ink Cartridge Wrong Ink Color Wrong Tray Settings Cause Action A foreign object, such as a paper clip or a piece...