Users Manual - English
Page 4
...have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) USA: 1-888-879-3232 (voice) 1-800-947-1445 (... High Quality Coated Paper 720 dpi High Quality Coated Paper Glossy Paper Transparancies Print Head Power Protector Telephone Line Cord IEEE-1284 Bi-directional Cable Reference Guide for Improving Print Quality Owner's Manual * Brother MFC-9100 Series Software on floppy disks (Includes MFL Pro and PaperPort®...
...have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) USA: 1-888-879-3232 (voice) 1-800-947-1445 (... High Quality Coated Paper 720 dpi High Quality Coated Paper Glossy Paper Transparancies Print Head Power Protector Telephone Line Cord IEEE-1284 Bi-directional Cable Reference Guide for Improving Print Quality Owner's Manual * Brother MFC-9100 Series Software on floppy disks (Includes MFL Pro and PaperPort®...
Users Manual - English
Page 6
...by the next business day, the exchange of your non working product, which shall become the property of Brother. BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For MFC 9100C Only) (For USA Only) This warranty gives you certain rights and you may be required to deliver ...as Ink Cartridges, Print Heads, etc. What is NOT covered: This warranty is defective: Call our Customer Service Hotline at 1-800-284-4329, or if you suspect a defect in materials or workmanship in this warranty as the original Product. During the Warranty Period, supply Brother's representative with a...
...by the next business day, the exchange of your non working product, which shall become the property of Brother. BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For MFC 9100C Only) (For USA Only) This warranty gives you certain rights and you may be required to deliver ...as Ink Cartridges, Print Heads, etc. What is NOT covered: This warranty is defective: Call our Customer Service Hotline at 1-800-284-4329, or if you suspect a defect in materials or workmanship in this warranty as the original Product. During the Warranty Period, supply Brother's representative with a...
Users Manual - English
Page 8
...properly. Warranty Service is available at your exclusive remedy against Brother for any failure of a Sales Receipt. Neither Brother nor anyone else involved in the form of the MFC/Facsimile machine to your print head resulting from service, maintenance, modifications, or tampering by the... the ink cartridges during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or ...
...properly. Warranty Service is available at your exclusive remedy against Brother for any failure of a Sales Receipt. Neither Brother nor anyone else involved in the form of the MFC/Facsimile machine to your print head resulting from service, maintenance, modifications, or tampering by the... the ink cartridges during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or ...
Users Manual - English
Page 17
... Instructions 20-4 Compilation and Publication Notice 20-6 Trademarks 20-6 21 Troubleshooting and Routine Maintenance 21-1 Troubleshooting 21-1 Fax-Back System 21-1 Brother Home Page 21-1 Brother Bulletin Board 21-1 Error Messages 21-1 Document Jams and Paper Jams 21-4 Document Jam in the Top of the ADF Unit 21-4 ...Document Jam Inside the ADF Unit 21-4 Paper Jam 21-5 If You Are Having Difficulty with Your MFC 21-6 How to Improve Print Quality 21-10 Test Print 21-10 Cleaning the Print Head 21-10 Aligning Ink Cartridges 21-11 Turning Off Bi-directional...
... Instructions 20-4 Compilation and Publication Notice 20-6 Trademarks 20-6 21 Troubleshooting and Routine Maintenance 21-1 Troubleshooting 21-1 Fax-Back System 21-1 Brother Home Page 21-1 Brother Bulletin Board 21-1 Error Messages 21-1 Document Jams and Paper Jams 21-4 Document Jam in the Top of the ADF Unit 21-4 ...Document Jam Inside the ADF Unit 21-4 Paper Jam 21-5 If You Are Having Difficulty with Your MFC 21-6 How to Improve Print Quality 21-10 Test Print 21-10 Cleaning the Print Head 21-10 Aligning Ink Cartridges 21-11 Turning Off Bi-directional...
Users Manual - English
Page 21
...function mode. Priority Press this key to the factory default settings. Ink Management Cleans the ink print heads and/or resets the ink dot counter after replacing and ink cartridge. Copy and Video Printing modes. INTRODUCTION 1-3 Mono Copy Reset Makes a black-and-white or single- Color Copy Makes... memory, and then resets and restores to receive all faxes in autodial numbers. Also inserts a pause in memory without first printing them. MFC. 10 Color Printer Keys: Enlarge/Reduce On/OffLine Use this key to turn the printer Lets you reduce or enlarge copies ...
...function mode. Priority Press this key to the factory default settings. Ink Management Cleans the ink print heads and/or resets the ink dot counter after replacing and ink cartridge. Copy and Video Printing modes. INTRODUCTION 1-3 Mono Copy Reset Makes a black-and-white or single- Color Copy Makes... memory, and then resets and restores to receive all faxes in autodial numbers. Also inserts a pause in memory without first printing them. MFC. 10 Color Printer Keys: Enlarge/Reduce On/OffLine Use this key to turn the printer Lets you reduce or enlarge copies ...
Users Manual - English
Page 30
... Check that you plug in the power cord). 2 Connect the power cord. When you turned on the MFC and the other end to a modular wall jack. WARNING s The MFC must be grounded using a 3-prong plug. The screen alternately displays Caution SET CARTRIDGES OFFLINE PLS OPEN COVER ... move your MFC on the telephone line by keeping the power to the jack on the power (by disconnecting the telephone line first, and then the power cord. After a few seconds, the print head will permanently damage the print head. When you connect it to its replacement position. 2 Print Head 1 2-8 ...
... Check that you plug in the power cord). 2 Connect the power cord. When you turned on the MFC and the other end to a modular wall jack. WARNING s The MFC must be grounded using a 3-prong plug. The screen alternately displays Caution SET CARTRIDGES OFFLINE PLS OPEN COVER ... move your MFC on the telephone line by keeping the power to the jack on the power (by disconnecting the telephone line first, and then the power cord. After a few seconds, the print head will permanently damage the print head. When you connect it to its replacement position. 2 Print Head 1 2-8 ...
Users Manual - English
Page 31
... shipping cover (lift it clean before you . Opening Peel in the direction away from you place it in the direction away from you replace the print head. Caution s The bottom of the ink cartridge. Be sure to right in this order: Black, Yellow, Cyan, Magenta. 5 Open the Black ink cartridge bag and...
... shipping cover (lift it clean before you . Opening Peel in the direction away from you place it in the direction away from you replace the print head. Caution s The bottom of the ink cartridge. Be sure to right in this order: Black, Yellow, Cyan, Magenta. 5 Open the Black ink cartridge bag and...
Users Manual - English
Page 33
... up within six months of installation. You can choose several times after you if the print quality is not good, clean the print head again, by following the instructions printed on the cartridge package. After cleaning is on the screen display after correcting the cartridge ...MFC will not know the quantity of the test sheet. If the INK EMPTY error message is finished, press Start . The screen will void your eyes, irrigate them . Caution s DO NOT remove ink cartridges if you open an ink cartridge, install it in the wrong color position, you must clean the print head...
... up within six months of installation. You can choose several times after you if the print quality is not good, clean the print head again, by following the instructions printed on the cartridge package. After cleaning is on the screen display after correcting the cartridge ...MFC will not know the quantity of the test sheet. If the INK EMPTY error message is finished, press Start . The screen will void your eyes, irrigate them . Caution s DO NOT remove ink cartridges if you open an ink cartridge, install it in the wrong color position, you must clean the print head...
Users Manual - English
Page 115
... or receiving a fax, or while scanning information into the computer. Reset Key If the screen displays REMAINED DATA, you press this key while printing, the MFC immediately stops printing and goes offline. If you got an error message NEAR EMPTY or INK EMPTY, you press Priority again. However, when the... in the memory until you will not print faxes on paper. Priority Key When you may need to resume printing. Instead, faxes are having trouble with one of the ink colors, you press Priority , the MFC enters printer mode, and will need to clean the print head, page 21-10. Fax sending will...
... or receiving a fax, or while scanning information into the computer. Reset Key If the screen displays REMAINED DATA, you press this key while printing, the MFC immediately stops printing and goes offline. If you got an error message NEAR EMPTY or INK EMPTY, you press Priority again. However, when the... in the memory until you will not print faxes on paper. Priority Key When you may need to resume printing. Instead, faxes are having trouble with one of the ink colors, you press Priority , the MFC enters printer mode, and will need to clean the print head, page 21-10. Fax sending will...
Users Manual - English
Page 127
... test page, load Letter size paper in both directions. Press the Test Print button to create full colors. Bi-Directional Printing The MFC prints by referring to check the colors. The method used . If you can clean the print head on the monitor for the MFC. Maintenance Select the Maintenance button to display the Maintenance screen, where...
... test page, load Letter size paper in both directions. Press the Test Print button to create full colors. Bi-Directional Printing The MFC prints by referring to check the colors. The method used . If you can clean the print head on the monitor for the MFC. Maintenance Select the Maintenance button to display the Maintenance screen, where...
Users Manual - English
Page 128
... with Letter size paper. 2 Click the Vertical Alignment button to print a set of Vertical Alignment test patterns. 3 Using the Up/Down scroll control, select the best aligned print sample (1 to be cleaned. 2 Press the Clean button. Print the test page and to see which color has problems. 1 ...Select the color to 9) for 360 and 720 dpi. Cleaning If you see poor print quality, 1 Please check that the printer is straight and the upper and lower shaded squares are missing on the MFC display. Wait until Online shows again on the printout, clean the print head. The MFC starts cleaning.
... with Letter size paper. 2 Click the Vertical Alignment button to print a set of Vertical Alignment test patterns. 3 Using the Up/Down scroll control, select the best aligned print sample (1 to be cleaned. 2 Press the Clean button. Print the test page and to see which color has problems. 1 ...Select the color to 9) for 360 and 720 dpi. Cleaning If you see poor print quality, 1 Please check that the printer is straight and the upper and lower shaded squares are missing on the MFC display. Wait until Online shows again on the printout, clean the print head. The MFC starts cleaning.
Users Manual - English
Page 182
... Waiting mode. Your Paper Size setting may Change either paper in the cassette. Release the scanner lock lever. Try the call . Unplug the MFC and wait 30 minutes for assistance: USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464..., then close it to transmit or receive again. Replace the ink cartridges. (See pages 21-16.) 21 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE The print head has overheated. Add paper to check your phone line. Size setting. If problem continues, call Customer Service for it . Try to cool. The ...
... Waiting mode. Your Paper Size setting may Change either paper in the cassette. Release the scanner lock lever. Try the call . Unplug the MFC and wait 30 minutes for assistance: USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464..., then close it to transmit or receive again. Replace the ink cartridges. (See pages 21-16.) 21 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE The print head has overheated. Add paper to check your phone line. Size setting. If problem continues, call Customer Service for it . Try to cool. The ...
Users Manual - English
Page 183
... of the ink cartridges is not programmed. NOT REGISTERED You tried to the date and time prompt, it will display MACHINE ERROR XX. Please call Brother Customer Service and tell them the Machine Error number, at: USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-... running out of paper or paper clip, etc. MFC. Order a new ink cartridge. (See page ii.) NO RESPONSE/BUSY The number you see any jammed paper or other item, gently pull it properly. (See pages 21-16-21-19.) WARMING UP The print head detects low temperature. If you dialed does Verify the...
... of the ink cartridges is not programmed. NOT REGISTERED You tried to the date and time prompt, it will display MACHINE ERROR XX. Please call Brother Customer Service and tell them the Machine Error number, at: USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-... running out of paper or paper clip, etc. MFC. Order a new ink cartridge. (See page ii.) NO RESPONSE/BUSY The number you see any jammed paper or other item, gently pull it properly. (See pages 21-16-21-19.) WARMING UP The print head detects low temperature. If you dialed does Verify the...
Users Manual - English
Page 186
... recommended environment for your MFC, make a copy to see if the problem is with the sending machine. If the problem continues, call Brother Sentences Are Cut Off. If the copy looks bad, call Brother Customer Service at the are fresh. Cartridges are printed on the Top and Bottom...White Lines in Text or Clean the print head. (See Cleaning the Print Graphics Head on page 21-10.) Stains Appear on page 23-3.) Try using recommended special paper. (See Chapter 2.) The recommended environment for your MFC. Bottom of paper you are using. (See Print Media on page 23-3.) If you ...
... recommended environment for your MFC, make a copy to see if the problem is with the sending machine. If the problem continues, call Brother Sentences Are Cut Off. If the copy looks bad, call Brother Customer Service at the are fresh. Cartridges are printed on the Top and Bottom...White Lines in Text or Clean the print head. (See Cleaning the Print Graphics Head on page 21-10.) Stains Appear on page 23-3.) Try using recommended special paper. (See Chapter 2.) The recommended environment for your MFC. Bottom of paper you are using. (See Print Media on page 23-3.) If you ...
Users Manual - English
Page 187
...data. Clean the print head. (See Cleaning the Print Head on page 21-10.) If you clean the print heads five times and the print has not improved, call your MFC to verify your MFC, it answer. Difficulty Suggestions Phone Line or Connections MFC Does Not Answer Make sure the MFC is no ringing when... Service at an external or extension to all devices that send and receive information on a single, shared line with your MFC's scanner operation. Brother's ECM feature should help overcome this problem. Make a copy to hear it may create a problem sending or receiving fax ...
...data. Clean the print head. (See Cleaning the Print Head on page 21-10.) If you clean the print heads five times and the print has not improved, call your MFC to verify your MFC, it answer. Difficulty Suggestions Phone Line or Connections MFC Does Not Answer Make sure the MFC is no ringing when... Service at an external or extension to all devices that send and receive information on a single, shared line with your MFC's scanner operation. Brother's ECM feature should help overcome this problem. Make a copy to hear it may create a problem sending or receiving fax ...
Users Manual - English
Page 190
... print head automatically. The MFC will go back online automatically. You can clean the four color (black, cyan, yellow, magenta) print heads (or a single color) by touching it . Caution If you are included with your printed documents. WARNING Do NOT touch the print head unless you clean the print head at least five times and the print has not improved, call Brother...
... print head automatically. The MFC will go back online automatically. You can clean the four color (black, cyan, yellow, magenta) print heads (or a single color) by touching it . Caution If you are included with your printed documents. WARNING Do NOT touch the print head unless you clean the print head at least five times and the print has not improved, call Brother...
Users Manual - English
Page 193
... is essential that was part of the original packing materials. 6 Wrap the MFC in the plastic bag and place it in position during shipment. Otherwise, the print head will void your manual) into the carton. WARNING Damage caused to your MFC by failure to locate the shipping cover, do not remove the ink cartridges...
... is essential that was part of the original packing materials. 6 Wrap the MFC in the plastic bag and place it in position during shipment. Otherwise, the print head will void your manual) into the carton. WARNING Damage caused to your MFC by failure to locate the shipping cover, do not remove the ink cartridges...
Users Manual - English
Page 197
... in the direction away from you . Opening Peel in the illustration, and peel the sealing tape from the side of the print head. Please be careful not to press down on the print head as shown in the direction away from you ! IMPORTANT: To prevent spilling ink and staining your hands and clothing, remove...
... in the direction away from you . Opening Peel in the illustration, and peel the sealing tape from the side of the print head. Please be careful not to press down on the print head as shown in the direction away from you ! IMPORTANT: To prevent spilling ink and staining your hands and clothing, remove...
Users Manual - English
Page 198
... cover. s If ink stains your eyes, irrigate them . s If you install an ink cartridge in the wrong color position, you must clean the print head several times before you take off the sealing tape. The display screen alternately shows CLEANING and PLEASE WAIT. WARNING If ink gets in the cartridge.... The display screen prompts you are concerned. If you removed. When the MFC completes the cleaning cycle, the display returns to select 2. 11 For each color you do not need to notify you installed is running low.)...
... cover. s If ink stains your eyes, irrigate them . s If you install an ink cartridge in the wrong color position, you must clean the print head several times before you take off the sealing tape. The display screen alternately shows CLEANING and PLEASE WAIT. WARNING If ink gets in the cartridge.... The display screen prompts you are concerned. If you removed. When the MFC completes the cleaning cycle, the display returns to select 2. 11 For each color you do not need to notify you installed is running low.)...
Users Manual - English
Page 199
s DO NOT refill the ink cartridges. Attempting to the print head and will void your warranty. NOTE: If the INK EMPTY error message is on the cartridge package. For Customer Service USA: 1-800-284-4329 (voice) 1-... are installed correctly. Use unopened ink cartridges by the expiration date written on the display after you open an ink cartridge, install it in the MFC and use refilled cartridges may cause damage to use it up within Montreal: 1-514-685-6464 (voice) T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 19...
s DO NOT refill the ink cartridges. Attempting to the print head and will void your warranty. NOTE: If the INK EMPTY error message is on the cartridge package. For Customer Service USA: 1-800-284-4329 (voice) 1-... are installed correctly. Use unopened ink cartridges by the expiration date written on the display after you open an ink cartridge, install it in the MFC and use refilled cartridges may cause damage to use it up within Montreal: 1-514-685-6464 (voice) T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 19...