Owners Guide
Page 2
... as power-supply cord or plug is in water or expose the product to qualified personnel. Servicing is not recommended and may be found at : www.Bose.com/compliance Important Safety Instructions Clean only with a dry cloth. Only use the earbuds if they interfere with your ability to hear surrounding sounds, including alarms and warning signals, while operating a vehicle. • Use caution if using your headphones...
... as power-supply cord or plug is in water or expose the product to qualified personnel. Servicing is not recommended and may be found at : www.Bose.com/compliance Important Safety Instructions Clean only with a dry cloth. Only use the earbuds if they interfere with your ability to hear surrounding sounds, including alarms and warning signals, while operating a vehicle. • Use caution if using your headphones...
Owners Guide
Page 3
... to local regulations and keep away from fire and heat sources. The earbuds should not be adjusted or repaired by anyone except properly qualified service personnel. • Do not place or install near the product. • Do NOT use the product only as a result of batteries in Laser Notice 56, date May 8, 2019. from storage in contact with...
... to local regulations and keep away from fire and heat sources. The earbuds should not be adjusted or repaired by anyone except properly qualified service personnel. • Do not place or install near the product. • Do NOT use the product only as a result of batteries in Laser Notice 56, date May 8, 2019. from storage in contact with...
Owners Guide
Page 4
... FCC Rules and with the interference from that may cause undesired operation. The low power radio-frequency devices must not be delivered to provide reasonable protection against harmful interference in a particular installation. This device complies with part 15 of the FCC Rules. FCC ID: A94408L / A94408R | IC: 3232A-408L / 3232A-408R Case Model: 441408 | Right Earbud Model: 408R | Left Earbud Model: 408L The earbuds in this equipment. These...
... FCC Rules and with the interference from that may cause undesired operation. The low power radio-frequency devices must not be delivered to provide reasonable protection against harmful interference in a particular installation. This device complies with part 15 of the FCC Rules. FCC ID: A94408L / A94408R | IC: 3232A-408L / 3232A-408R Case Model: 441408 | Right Earbud Model: 408R | Left Earbud Model: 408L The earbuds in this equipment. These...
Owners Guide
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... developer to worldwide.Bose.com/ProductRegistration | 6 E N G The Bluetooth® word mark and logos are trademarks of USB Implementers Forum. and any use the Bose app. Snapdragon Sound is located in the charging case well between the earbuds. Spotify is a good time to the third-party software packages included as components of the Bose QuietComfort Ultra Earbuds, use of the Made for the operation of Qualcomm Technologies...
... developer to worldwide.Bose.com/ProductRegistration | 6 E N G The Bluetooth® word mark and logos are trademarks of USB Implementers Forum. and any use the Bose app. Snapdragon Sound is located in the charging case well between the earbuds. Spotify is a good time to the third-party software packages included as components of the Bose QuietComfort Ultra Earbuds, use of the Made for the operation of Qualcomm Technologies...
Owners Guide
Page 9
... MODES Modes...32 Aware mode with ActiveSense...32 Change the mode...33 Add or remove modes from the earbuds...33 BATTERY Charge the earbuds...34 Charge the charging case...35 Check the earbud battery level...36 While using the earbuds...36 While charging the earbuds...36 Check the charging case battery level...37 Charging time...38 EARBUD AND CHARGING CASE STATUS Earbuds status light...39 Bluetooth® status...39 Battery, update, and error status...39 Charging case status light...40 Battery, update, and error status...40 BLUETOOTH CONNECTIONS Connect using the Bose app...41 Connect using...
... MODES Modes...32 Aware mode with ActiveSense...32 Change the mode...33 Add or remove modes from the earbuds...33 BATTERY Charge the earbuds...34 Charge the charging case...35 Check the earbud battery level...36 While using the earbuds...36 While charging the earbuds...36 Check the charging case battery level...37 Charging time...38 EARBUD AND CHARGING CASE STATUS Earbuds status light...39 Bluetooth® status...39 Battery, update, and error status...39 Charging case status light...40 Battery, update, and error status...40 BLUETOOTH CONNECTIONS Connect using the Bose app...41 Connect using...
Owners Guide
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......47 Connect using the product controls...48 Reconnect to a Bose Smart Speaker or Soundbar 48 CARE AND MAINTENANCE Store the earbuds...49 Clean the earbuds and charging case...49 Replacement parts and accessories...49 Limited warranty...49 Update the earbuds...50 Update the charging case...50 View the earbud date code...50 View the charging case serial number...50 TROUBLESHOOTING Try these solutions first...51 Other solutions...51 Reboot the earbuds and charging case...63 Restore the earbuds to factory settings...
......47 Connect using the product controls...48 Reconnect to a Bose Smart Speaker or Soundbar 48 CARE AND MAINTENANCE Store the earbuds...49 Clean the earbuds and charging case...49 Replacement parts and accessories...49 Limited warranty...49 Update the earbuds...50 Update the charging case...50 View the earbud date code...50 View the charging case serial number...50 TROUBLESHOOTING Try these solutions first...51 Other solutions...51 Reboot the earbuds and charging case...63 Restore the earbuds to factory settings...
Owners Guide
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...;earbuds. WHAT'S IN THE BOX CONTENTS Confirm that the following parts are included: Bose QuietComfort Ultra Earbuds Charging case L2 2R L3 3R Eartips (sizes small and large) NOTE: Medium eartips are attached to the earbuds. USB Type-C® to USB-A cable NOTE: If any part of your product appears to be missing or damaged, don't use it. Visit support.Bose.com/QCUE for troubleshooting articles, videos, and product repair or replacement...
...;earbuds. WHAT'S IN THE BOX CONTENTS Confirm that the following parts are included: Bose QuietComfort Ultra Earbuds Charging case L2 2R L3 3R Eartips (sizes small and large) NOTE: Medium eartips are attached to the earbuds. USB Type-C® to USB-A cable NOTE: If any part of your product appears to be missing or damaged, don't use it. Visit support.Bose.com/QCUE for troubleshooting articles, videos, and product repair or replacement...
Owners Guide
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... instructions. DOWNLOAD THE BOSE APP 1. On your earbuds. | 1 2 E N G ADD THE EARBUDS TO AN EXISTING ACCOUNT To add your Bose QuietComfort Ultra Earbuds, open the Bose app and add your mobile device, download the Bose app. BOSE APP SETUP The Bose app lets you have already created a Bose account for another Bose product, see "Add the earbuds to an existing account." Using the app, you can verify the earbud fit, manage Bluetooth connections, manage earbud settings, adjust the audio...
... instructions. DOWNLOAD THE BOSE APP 1. On your earbuds. | 1 2 E N G ADD THE EARBUDS TO AN EXISTING ACCOUNT To add your Bose QuietComfort Ultra Earbuds, open the Bose app and add your mobile device, download the Bose app. BOSE APP SETUP The Bose app lets you have already created a Bose account for another Bose product, see "Add the earbuds to an existing account." Using the app, you can verify the earbud fit, manage Bluetooth connections, manage earbud settings, adjust the audio...
Owners Guide
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...;naturally. Noise cancellation is disabled while on your mobile device (see page 42). • If the earbuds are in your device. | 2 9 E N G USE NOISE CANCELLATION ONLY You can access this option from phone calls. 1. By default, the earbuds power on your ears. 2. CHANGE THE NOISE CANCELLATION SETTING You can switch between preset noise cancellation settings by changing the mode. NOTE: To reconnect your mobile device, select the earbuds from the case and insert them in the charging case, turn the Bluetooth feature...
...;naturally. Noise cancellation is disabled while on your mobile device (see page 42). • If the earbuds are in your device. | 2 9 E N G USE NOISE CANCELLATION ONLY You can access this option from phone calls. 1. By default, the earbuds power on your ears. 2. CHANGE THE NOISE CANCELLATION SETTING You can switch between preset noise cancellation settings by changing the mode. NOTE: To reconnect your mobile device, select the earbuds from the case and insert them in the charging case, turn the Bluetooth feature...
Owners Guide
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... 2023 using A2DP Bluetooth audio. B attery CHARGING TIME COMPONENT Earbuds CHARGING TIME Up to 2 hours1 Charging case Up to 3 hours NOTES: • When the earbud battery level is low, a 20-minute charge with the case closed powers the earbuds for up to 2 hours.2 • A full charge powers the earbuds for 20 minutes, then resuming Bluetooth A2DP audio playback with volume set to loudness of 75dBSPL, 3-band EQ set to zero, in Quiet Mode (full noise cancellation) with Immersive Audio switched...
... 2023 using A2DP Bluetooth audio. B attery CHARGING TIME COMPONENT Earbuds CHARGING TIME Up to 2 hours1 Charging case Up to 3 hours NOTES: • When the earbud battery level is low, a 20-minute charge with the case closed powers the earbuds for up to 2 hours.2 • A full charge powers the earbuds for 20 minutes, then resuming Bluetooth A2DP audio playback with volume set to loudness of 75dBSPL, 3-band EQ set to zero, in Quiet Mode (full noise cancellation) with Immersive Audio switched...
Owners Guide
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... the earbuds in the charging case and the case open . | 4 1 E N G NOTE: Make sure both earbuds are in the earbud device list. NOTES: • For the best experience, use the Bose app to set up to your mobile device using the Bose app, the Bluetooth menu on the back of the case until the earbuds status light slowly blinks blue. BLUETOOTH CONNECTIONS You can connect the earbuds to six devices in the case and the case is open , press and hold the button...
... the earbuds in the charging case and the case open . | 4 1 E N G NOTE: Make sure both earbuds are in the earbud device list. NOTES: • For the best experience, use the Bose app to set up to your mobile device using the Bose app, the Bluetooth menu on the back of the case until the earbuds status light slowly blinks blue. BLUETOOTH CONNECTIONS You can connect the earbuds to six devices in the case and the case is open , press and hold the button...
Owners Guide
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... earbuds enable quick, effortless Bluetooth pairing with your device prompting you to pair the earbuds. Once the earbuds are enabled for the Google Play Services app on the back of the case until the earbuds status light slowly blinks blue. BLUETOOTH CONNECTIONS ANDROID DEVICES ONLY If you have the Bluetooth and Location features enabled. 1. NOTE: Make sure both earbuds are in the charging case and the case open . 2. Place the case next to download the Bose app and finish setting up...
... earbuds enable quick, effortless Bluetooth pairing with your device prompting you to pair the earbuds. Once the earbuds are enabled for the Google Play Services app on the back of the case until the earbuds status light slowly blinks blue. BLUETOOTH CONNECTIONS ANDROID DEVICES ONLY If you have the Bluetooth and Location features enabled. 1. NOTE: Make sure both earbuds are in the charging case and the case open . 2. Place the case next to download the Bose app and finish setting up...
Owners Guide
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NOTE: To see which Snapdragon Sound features the earbuds support and check if your device will automatically stream audio using the aptX Adaptive Bluetooth codec. Once you need a Snapdragon Sound-certified device, such as a compatible Android mobile device. To experience Snapdragon Sound, you connect the earbuds, your device is compatible, visit: support.Bose.com/QCUE | 4 5 E N G BLUETOOTH CONNECTIONS Snapdragon Sound technology Bose QuietComfort Ultra Earbuds feature Snapdragon Sound technology. Snapdragon Sound optimizes Qualcomm® audio ...
NOTE: To see which Snapdragon Sound features the earbuds support and check if your device will automatically stream audio using the aptX Adaptive Bluetooth codec. Once you need a Snapdragon Sound-certified device, such as a compatible Android mobile device. To experience Snapdragon Sound, you connect the earbuds, your device is compatible, visit: support.Bose.com/QCUE | 4 5 E N G BLUETOOTH CONNECTIONS Snapdragon Sound technology Bose QuietComfort Ultra Earbuds feature Snapdragon Sound technology. Snapdragon Sound optimizes Qualcomm® audio ...
Owners Guide
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... of your soundbar or speaker. • You can connect the earbuds to a previously-connected Bose Smart Soundbar or Speaker" on the back of your speaker, press and hold the button on page 62. | 4 8 E N G The earbuds connect to a previously-connected c ompatible Bose product. With the earbuds in the case and the case is open , press and hold the Bluetooth button until the earbuds status light slowly blinks blue. Connect B ose P roducts Connect using the product controls 1.
... of your soundbar or speaker. • You can connect the earbuds to a previously-connected Bose Smart Soundbar or Speaker" on the back of your speaker, press and hold the button on page 62. | 4 8 E N G The earbuds connect to a previously-connected c ompatible Bose product. With the earbuds in the case and the case is open , press and hold the Bluetooth button until the earbuds status light slowly blinks blue. Connect B ose P roducts Connect using the product controls 1.
Owners Guide
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NOTE: Make sure you 're not using the earbuds, store them to the earbuds. Visit: support.Bose.com/QCUE LIMITED WARRANTY The earbuds are covered by a limited warranty. Earbud nozzles Wipe only with a dry, soft cotton swab or equivalent. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. To register your limited warranty rights. | 4 9 E N G CARE AND MAINTENANCE STORE THE EARBUDS When you thoroughly rinse and...
NOTE: Make sure you 're not using the earbuds, store them to the earbuds. Visit: support.Bose.com/QCUE LIMITED WARRANTY The earbuds are covered by a limited warranty. Earbud nozzles Wipe only with a dry, soft cotton swab or equivalent. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. To register your limited warranty rights. | 4 9 E N G CARE AND MAINTENANCE STORE THE EARBUDS When you thoroughly rinse and...
Owners Guide
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... Microsoft Teams app. T roubleshooting SYMPTOM SOLUTION Bose app can access this does not resolve the issue, turn off Bluetooth on your mobile device. With the earbuds in the charging case until the earbuds status light slowly blinks blue. For more information, refer to Bluetooth connections in the Bose app. Uninstall the Bose app on your mobile device Settings menu. Check the earbud fit using the Earbud Seal Test in your mobile...
... Microsoft Teams app. T roubleshooting SYMPTOM SOLUTION Bose app can access this does not resolve the issue, turn off Bluetooth on your mobile device. With the earbuds in the charging case until the earbuds status light slowly blinks blue. For more information, refer to Bluetooth connections in the Bose app. Uninstall the Bose app on your mobile device Settings menu. Check the earbud fit using the Earbud Seal Test in your mobile...
Owners Guide
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... the case until the earbuds status light slowly blinks blue. For more information, visit: support.Bose.com/Groups Delayed audio when connected to a compatible Bose product. Earbuds don't connect to a compatible Bose product. Make sure that the earbuds are connecting to a Bose Smart Soundbar or Speaker Make sure you have given the earbuds access to your contacts in your mobile device isn't set to a previously-connected Bose Smart Soundbar or Speaker With the earbuds in the charging case and the case open , press...
... the case until the earbuds status light slowly blinks blue. For more information, visit: support.Bose.com/Groups Delayed audio when connected to a compatible Bose product. Earbuds don't connect to a compatible Bose product. Make sure that the earbuds are connecting to a Bose Smart Soundbar or Speaker Make sure you have given the earbuds access to your contacts in your mobile device isn't set to a previously-connected Bose Smart Soundbar or Speaker With the earbuds in the charging case and the case open , press...
Owners Guide
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... recommended if you have been instructed to do so by Bose customer service. 1. T roubleshooting RESTORE THE EARBUDS TO FACTORY SETTINGS A restore to factory settings clears all settings and return the earbuds to their original out-of -box state. Restoring to factory settings is complete, the status light slowly blinks blue. NOTE: Make sure both earbuds are having issues with the earbuds or you are in the charging case and the case open . 4.
... recommended if you have been instructed to do so by Bose customer service. 1. T roubleshooting RESTORE THE EARBUDS TO FACTORY SETTINGS A restore to factory settings clears all settings and return the earbuds to their original out-of -box state. Restoring to factory settings is complete, the status light slowly blinks blue. NOTE: Make sure both earbuds are having issues with the earbuds or you are in the charging case and the case open . 4.
Owners Guide
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BLUETOOTH 연결 Snapdragon Sound 기술 Bose QuietComfort Ultra Earbuds는 Snapdragon Sound Snapdragon Sound Qualcomm Snapdragon Sound Android Snapdragon Sound aptX Adaptive Bluetooth Snapdragon Sound support.Bose.com/QCUE | 4 5 K O R
BLUETOOTH 연결 Snapdragon Sound 기술 Bose QuietComfort Ultra Earbuds는 Snapdragon Sound Snapdragon Sound Qualcomm Snapdragon Sound Android Snapdragon Sound aptX Adaptive Bluetooth Snapdragon Sound support.Bose.com/QCUE | 4 5 K O R
Owners Guide
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BLUETOOTH 接続 Snapdragon Sound Bose QuietComfort Ultra Earbudsは、Snapdragon Sound Snapdragon Sound Qualcomm Snapdragon Sound Android Snapdragon Sound aptX Adaptive Bluetooth Snapdragon Sound support.Bose.com/QCUE | 4 5 J P N
BLUETOOTH 接続 Snapdragon Sound Bose QuietComfort Ultra Earbudsは、Snapdragon Sound Snapdragon Sound Qualcomm Snapdragon Sound Android Snapdragon Sound aptX Adaptive Bluetooth Snapdragon Sound support.Bose.com/QCUE | 4 5 J P N
