BenQ PL460 Super Narrow Bezel Signage Support and Manuals
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User Manual - Page 28
... Video wall installation guide
The second display (connected to the IN ports)
DVI-OUT DVI-IN
HDMI-2 HDMI-1
VGA OUT VGA IN
LAN switch
RJ45 cable
RS-232C cable
DVI HDMI cable cable
AV cable
D-Sub (15-pin) cable
IR cable
The first display (connected to the user manual or BenQ service for all models. Audio...
User Manual - Page 34
...8M
• RS232 daisy chain only supports up to 98. • For ...set, you are ready to control all displays centrally. The centralized management could be done by remote control (selected models only)
1.
Connect all displays using the remote control on each of the purchased model for more information. Refer to the user manual of the displays to 225.
34 Video wall installation guide...
User Manual - Page 35
... to Setting > Control Setting each
display...manual or BenQ service for more information. • For PL490/PL552, choose the RS232 control form Card OPS or embedded RS232 in PD set for
the commands. Management by receiving RS-232 commands from the BenQ... wall can be managed by LAN: PL460/PH460/PL550/PH550
1. See Setting the ID number of each display. Connect the computer to a LAN switch...
User Manual - Page 37
... to Off. 3.
Go to Setting > Advanced > Overscan and set it to the user manual or BenQ service for demonstration videos if needed . Go to Screen > Display Wall > Power On Delay and set it to On. • You are provided with BenQ software to On. 4. Use an appropriate RS-232C cable. Video wall installation guide 37 Software
Description
Multi-Display...
User Manual - Page 62
... coloration.
If yes, the problem lies
Incorrect cable connection. Restore the display to the
properly.
display.
62 Troubleshooting
Possible causes
Possible solutions
This ...manual for signal input.
• Go to Picture > Noise Reduction. • Move the display to see if the
interference is D-Sub (VGA).
The main board could be
Contact the BenQ authorized service...
User Manual - Page 64
...; Go to Screen > Adjust Screen to make adjustment manually. On your display is 60 Hz.
64 Troubleshooting In H. Position, press /+ on the remote control to move the picture up; Position, press /+ on the video sources. What are the supported resolutions of the purchased model for details.
If it does not help document...
User Manual - Page 65
...
Update the driver through Windows Update (for replacement. Power on your display is out of the IR receiver lights red or
The IR receiver could be stable.
control. The main board could be unstable.
If so, contact the BenQ authorized
service partner for Windows Operating Systems) or the graphic card's manufacturer. Troubleshooting 65 Contact the BenQ authorized service...
User Manual - Page 66
... erosive substance, such as banana oil or ammonia. Check the user manual for the supported operating systems. Visit the BenQ local website for your computer. To avoid damage to the screen, never use any extension (e.g. The drawing is not installed. Touch function (selected models only)
The touch function does not work well.
• Try with...
User Manual - Page 67
...the basic drawing program pre-installed on the input sources, functions and settings. and /+ on the control panel simultaneously for replacement.
Available menu options may... buttons are grayed out.
Contact the BenQ authorized service partner for 5 seconds. When are those items available for 5 seconds.
Microsoft Paint in center,
Applicable models T420 / T650 / TL550 / TL650...
User Manual - Page 69
... cover glass, it's a natural phenomenon and will not affect the operation of the purchased model for details. This condensation will be restored back to the user manual for the supported timings. Troubleshooting 69 The resolution currently set time and date?
Go to Setting > Information > Software Version to adjust the system clock. How to Sound > Reset. Refer...
User Manual - Page 73
...be diminished. Warranty service may be restricted...may vary by models. Preventing afterimage ...instruction guide.
The voltage difference between electrodes may occur between 2 colors every 30 minutes. • Avoid mixing a text color and background color of time. This can stay on the screen as it off the power or set...manuals for 12 hours, turn off for 2 hours. • Power saving...
User Manual - Page 74
...BenQ for a new installation. Contact the BenQ local customer service center with the checking results if any severe damages is placed in the pallet, please identify where the unit is found before a new installation. The Installation Handbook has been read through carefully.
2. • For certain models... damage to the carton, especially to the bezel, metal frame, rear cover, and the ...
User Manual - Page 79
... completed
problem still exist? computer). Yes No
Appendix 2: basic troubleshooting checklists 79
In case a specific problem occurs,...Part II: problem resolving attempt & troubleshooting
The following if the display cannot be resolved as instructed in this checklist. Contact the service provider if the problem cannot be powered up. Yes No
Touchscreen
Check item
Please try replace...
User Manual - Page 81
...is powered on after not being used for hours. Check if completed
Does the problem still
exist?
For example, change quickly. Condensation
Condensation on the inner side ...(for at least 24 hours. Yes No
Appendix 2: basic troubleshooting checklists 81
Flickering picture
Check item
Does the
Check if completed
problem still exist?
Please try with a D-Sub cable with another...
User Manual - Page 83
... add the repeater to use another PC/NB (different brand/model). Yes No
Appendix 2: basic troubleshooting checklists 83
Cannot detect IFP/DS
Check item
Try another AC socket. Try to boost the signal.
Noise/Interfence
Check item
Does the
Check if completed
problem still exist? If unplugging the USB cable can solve the...
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