User Guide
Page 2
...service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is defaced or missing. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS...ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. No part of this manual may or may...
...service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is defaced or missing. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS...ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. No part of this manual may or may...
User Guide
Page 3
... your computer Connecting a USB storage device 23 Connecting microphone and speakers 24 Connecting multiple external displays 28 Connecting an HDTV...30 Chapter 3: Using your computer Proper posture when using your Desktop PC 31 Using the memory card reader 32 Using the optical drive...33 Chapter 4: Connecting to the Internet Wired connection...35 Wi-Fi connection (on selected models only 40 Chapter 5: Troubleshooting Troubleshooting...41 Appendix: Windows® 8.1 User Manual Starting for the first time...51 Windows® 8.1 lock screen...51 Using the Windows®...
... your computer Connecting a USB storage device 23 Connecting microphone and speakers 24 Connecting multiple external displays 28 Connecting an HDTV...30 Chapter 3: Using your computer Proper posture when using your Desktop PC 31 Using the memory card reader 32 Using the optical drive...33 Chapter 4: Connecting to the Internet Wired connection...35 Wi-Fi connection (on selected models only 40 Chapter 5: Troubleshooting Troubleshooting...41 Appendix: Windows® 8.1 User Manual Starting for the first time...51 Windows® 8.1 lock screen...51 Using the Windows®...
User Guide
Page 5
... assure compliance with Part 15 of the FCC Rules. Replace only with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from that to which can radiate radio frequency energy and, if not installed and used batteries according to the manufacturer's instructions. 5 We believe in...
... assure compliance with Part 15 of the FCC Rules. Replace only with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from that to which can radiate radio frequency energy and, if not installed and used batteries according to the manufacturer's instructions. 5 We believe in...
User Guide
Page 9
.... Replacing fan components should be attempted by yourself. Wash hands after handling. 9 Seek servicing if the casing has been damaged. • DO NOT expose to dirty or dusty environments. Hazardous moving parts. Contact a qualified service technician or your area. Safety information Disconnect the AC power and peripherals before using , contact your local power company. • If the power supply is set to...
.... Replacing fan components should be attempted by yourself. Wash hands after handling. 9 Seek servicing if the casing has been damaged. • DO NOT expose to dirty or dusty environments. Hazardous moving parts. Contact a qualified service technician or your area. Safety information Disconnect the AC power and peripherals before using , contact your local power company. • If the power supply is set to...
User Guide
Page 10
... the contact information of local Technical Support Engineer. Where to find more information Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at http://support.asus.com/contact for product and software updates. The User Guide is located in the following folder in this manual. Refer to the following symbols used in your Desktop PC: C:\Program Files(X86)\ASUS\eManual 10 DANGER/WARNING...
... the contact information of local Technical Support Engineer. Where to find more information Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at http://support.asus.com/contact for product and software updates. The User Guide is located in the following folder in this manual. Refer to the following symbols used in your Desktop PC: C:\Program Files(X86)\ASUS\eManual 10 DANGER/WARNING...
User Guide
Page 14
... USB 3.0 controller limitation, USB 3.0 devices can only be used under Windows® OS environment and after the USB 3.0 driver installation. • USB 3.0 devices can only be used as data storage only. • We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for faster and better performance for your computer. Insert a supported memory card into this button to turn on your USB 3.0 devices. Optical disk drive eject button. Press this slot. Headphone port. Press this bay. 14 Chapter 1: Getting started Optical disk drive...
... USB 3.0 controller limitation, USB 3.0 devices can only be used under Windows® OS environment and after the USB 3.0 driver installation. • USB 3.0 devices can only be used as data storage only. • We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for faster and better performance for your computer. Insert a supported memory card into this button to turn on your USB 3.0 devices. Optical disk drive eject button. Press this slot. Headphone port. Press this bay. 14 Chapter 1: Getting started Optical disk drive...
User Guide
Page 15
... or speaker. M52BC ENGLISH Optical disk drive bay. Supported by ASUS Audio Wizard. USB 3.0 ports. Headphone port. ASUS M32BC/M52BC 15 Allows you connect USB 3.0 devices to install an additional optical disk drive in this bay. Supports Secure DigitalTM (SD) / Secure DigitalTM High Capacity (SDHC)/ Secure DigitalTM Extended Capacity (SDXC) / MultiMediaCard (MMC) / Multimedia Card Plus (MMC-Plus) / Memory StickTM (MS) / Memory Stick ProTM (MS-Pro)/ xD format card. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices such as a mouse...
... or speaker. M52BC ENGLISH Optical disk drive bay. Supported by ASUS Audio Wizard. USB 3.0 ports. Headphone port. ASUS M32BC/M52BC 15 Allows you connect USB 3.0 devices to install an additional optical disk drive in this bay. Supports Secure DigitalTM (SD) / Secure DigitalTM High Capacity (SDHC)/ Secure DigitalTM Extended Capacity (SDXC) / MultiMediaCard (MMC) / Multimedia Card Plus (MMC-Plus) / Memory StickTM (MS) / Memory Stick ProTM (MS-Pro)/ xD format card. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices such as a mouse...
User Guide
Page 17
... a tape, CD, DVD player, or other audio sources. Rear Speaker Out port (black). Line Out port (lime). This port connects to a Local Area Network (LAN) through a network hub. Side Speaker Out port (gray). This port connects to the audio configuration table for your computer. Center/Subwoofer port (orange). These vents allow air ventilation. Microphone port (pink). LAN port LED indications Activity/Link LED Speed LED Status Description Status OFF No link OFF ORANGE Linked ORANGE BLINKING Data activity...
... a tape, CD, DVD player, or other audio sources. Rear Speaker Out port (black). Line Out port (lime). This port connects to a Local Area Network (LAN) through a network hub. Side Speaker Out port (gray). This port connects to the audio configuration table for your computer. Center/Subwoofer port (orange). These vents allow air ventilation. Microphone port (pink). LAN port LED indications Activity/Link LED Speed LED Status Description Status OFF No link OFF ORANGE Linked ORANGE BLINKING Data activity...
User Guide
Page 19
...Card. 2. Connect a monitor to the display output port on the graphics card. • To connect multiple external monitors to your computer, refer to Connecting multiple external displays in the BIOS. Hence, connect your monitor to a display output port on the discrete ASUS Graphics Card. ENGLISH Setting up your computer This section guides you through connecting the main hardware devices, such as the primary display device in Chapter 2 of this manual for details. To connect an external monitor using the ASUS Graphics Card: 1. Plug the monitor to your computer. ASUS M32BC...
...Card. 2. Connect a monitor to the display output port on the graphics card. • To connect multiple external monitors to your computer, refer to Connecting multiple external displays in the BIOS. Hence, connect your monitor to a display output port on the discrete ASUS Graphics Card. ENGLISH Setting up your computer This section guides you through connecting the main hardware devices, such as the primary display device in Chapter 2 of this manual for details. To connect an external monitor using the ASUS Graphics Card: 1. Plug the monitor to your computer. ASUS M32BC...
User Guide
Page 24
... ports and speaker ports on the rear panel allow you to your computer. The audio I/O ports located on both the front and rear panels. From the Start screen, click Desktop to Remove Hardware message pops up, remove the USB storage device from the taskbar, then click Eject [Name of USB Drive]. 3. Click from your computer ENGLISH To remove a USB storage device: 1. When the Safe to launch the Desktop Mode. 2. Connecting Headphone and Mic M32BC 24 Chapter 2: Connecting devices to connect...
... ports and speaker ports on the rear panel allow you to your computer. The audio I/O ports located on both the front and rear panels. From the Start screen, click Desktop to Remove Hardware message pops up, remove the USB storage device from the taskbar, then click Eject [Name of USB Drive]. 3. Click from your computer ENGLISH To remove a USB storage device: 1. When the Safe to launch the Desktop Mode. 2. Connecting Headphone and Mic M32BC 24 Chapter 2: Connecting devices to connect...
User Guide
Page 28
... dual display function works only under Windows. 28 Chapter 2: Connecting devices to your computer. You can use the additional monitor as an extension to enlarge your Windows desktop. Connect the two monitors to your computer. 2. Setting up multiple displays: 1. ENGLISH Connecting multiple external displays Your desktop PC may come with VGA, HDMI, or DVI ports and allows you are allowed to set display modes. Turn off your computer and connect the power cords to connect multiple external displays. When a graphics card is set...
... dual display function works only under Windows. 28 Chapter 2: Connecting devices to your computer. You can use the additional monitor as an extension to enlarge your Windows desktop. Connect the two monitors to your computer. 2. Setting up multiple displays: 1. ENGLISH Connecting multiple external displays Your desktop PC may come with VGA, HDMI, or DVI ports and allows you are allowed to set display modes. Turn off your computer and connect the power cords to connect multiple external displays. When a graphics card is set...
User Guide
Page 41
.... • If the keyboard is switched on the keyboard, then click Task Manager. 2. I cannot connect to a wireless network using the ASUS WLAN Card (on top of your computer chassis for the wireless network you want to connect to. • Connect the external antennas (optional) to the section Turning your computer is properly connected. • Check if the wall outlet is functioning. • Check if the Power Supply Unit is not...
.... • If the keyboard is switched on the keyboard, then click Task Manager. 2. I cannot connect to a wireless network using the ASUS WLAN Card (on top of your computer chassis for the wireless network you want to connect to. • Connect the external antennas (optional) to the section Turning your computer is properly connected. • Check if the wall outlet is functioning. • Check if the Power Supply Unit is not...
User Guide
Page 42
... you connect the monitors to the output port on the graphics card. • Check if the multiple displays settings are powered on the number key pad are used to your computer, Windows automatically installs a driver for it. No display on the monitor. • Check if the monitor is off if you connect your USB storage device to input numbers only. If you discover bent pins, replace the monitor video connector cable. • Check if your monitor is plugged to a power...
... you connect the monitors to the output port on the graphics card. • Check if the multiple displays settings are powered on the number key pad are used to your computer, Windows automatically installs a driver for it. No display on the monitor. • Check if the monitor is off if you connect your USB storage device to input numbers only. If you discover bent pins, replace the monitor video connector cable. • Check if your monitor is plugged to a power...
User Guide
Page 44
... disc is not responding. 1. The DVD drive eject button is scratched or damaged. ? My speakers produce no sound. • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to an electrical source and turned on the Start Screen's thumbnail. To enable the system sounds, click from the menu. 44 Chapter 5: Troubleshooting On Windows...
... disc is not responding. 1. The DVD drive eject button is scratched or damaged. ? My speakers produce no sound. • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to an electrical source and turned on the Start Screen's thumbnail. To enable the system sounds, click from the menu. 44 Chapter 5: Troubleshooting On Windows...
User Guide
Page 45
... not turned Press the power key on the front panel to your computer is turned on. Your computer's power cord is not properly connected. • Ensure that the power cord is unplugged from the power outlet. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on . ENGLISH Power Problem No power (The power indicator is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch...
... not turned Press the power key on the front panel to your computer is turned on. Your computer's power cord is not properly connected. • Ensure that the power cord is unplugged from the power outlet. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on . ENGLISH Power Problem No power (The power indicator is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch...
User Guide
Page 46
... cable problems Action • Connect the signal cable to the correct display port (onboard VGA or discrete VGA port). • If you are using a discrete VGA card, connect the signal cable to a router or hub. Network settings Problems caused by the antivirus software Driver problems Ensure that your computer is properly connected to the correct VGA port on your Internet Service Provider (ISP) for the correct LAN settings. ENGLISH Display Problem Possible Cause No display output after turning the computer on (Black screen...
... cable problems Action • Connect the signal cable to the correct display port (onboard VGA or discrete VGA port). • If you are using a discrete VGA card, connect the signal cable to a router or hub. Network settings Problems caused by the antivirus software Driver problems Ensure that your computer is properly connected to the correct VGA port on your Internet Service Provider (ISP) for the correct LAN settings. ENGLISH Display Problem Possible Cause No display output after turning the computer on (Black screen...
User Guide
Page 47
... audio driver System Problem System speed is not enough air ventilation for the correct port. • Disconnect and reconnect the speaker to your computer. Memory module problems There is too slow Possible Cause Too many programs are installed. • Replace with better air flow. ASUS M32BC/M52BC 47 Hard disk drive failure • S end the damaged hard disk drive to ASUS Service Center for viruses and repair your computer to scan for servicing. • Replace...
... audio driver System Problem System speed is not enough air ventilation for the correct port. • Disconnect and reconnect the speaker to your computer. Memory module problems There is too slow Possible Cause Too many programs are installed. • Replace with better air flow. ASUS M32BC/M52BC 47 Hard disk drive failure • S end the damaged hard disk drive to ASUS Service Center for viruses and repair your computer to scan for servicing. • Replace...
User Guide
Page 48
... BIOS to download the latest BIOS versions. Restore the BIOS to its full speed when the computer is too high. • Update the BIOS. • If you are using a compatible or ASUS-recommended CPU fan. in use. The system temperature is powering on. The BIOS settings have been changed. There is not enough air Ensure that you know how to reinstall the motherboard, try to your computer is booting...
... BIOS to download the latest BIOS versions. Restore the BIOS to its full speed when the computer is too high. • Update the BIOS. • If you are using a compatible or ASUS-recommended CPU fan. in use. The system temperature is powering on. The BIOS settings have been changed. There is not enough air Ensure that you know how to reinstall the motherboard, try to your computer is booting...
User Guide
Page 62
... power button to instability or boot failure. In normal circumstances, the default BIOS settings apply to most conditions to ensure optimal performance. Do not change the BIOS settings only with the help of software controlled diagnostic tests that you change the default BIOS settings except in the following ways for you turn on your Desktop PC. 62 Windows® 8.1 User Manual Press during POST. ENGLISH Entering the BIOS Setup BIOS (Basic Input and Output System) stores system hardware settings...
... power button to instability or boot failure. In normal circumstances, the default BIOS settings apply to most conditions to ensure optimal performance. Do not change the BIOS settings only with the help of software controlled diagnostic tests that you change the default BIOS settings except in the following ways for you turn on your Desktop PC. 62 Windows® 8.1 User Manual Press during POST. ENGLISH Entering the BIOS Setup BIOS (Basic Input and Output System) stores system hardware settings...
User Guide
Page 63
... a USB recovery drive: 1. Select Just remove my files. 7. From the screen, click Troubleshoot. 3. Creating a USB recovery drive The USB storage device must have at least 16 GB available space. From the Control Panel's System and Security, click Find and fix problems. ASUS Desktop PC 63 Select Reset your PC: 1. ENGLISH Recovering your system Resetting your PC The Reset your PC option restores your PC to Launching the All Apps screen under Working with Windows...
... a USB recovery drive: 1. Select Just remove my files. 7. From the screen, click Troubleshoot. 3. Creating a USB recovery drive The USB storage device must have at least 16 GB available space. From the Control Panel's System and Security, click Find and fix problems. ASUS Desktop PC 63 Select Reset your PC: 1. ENGLISH Recovering your system Resetting your PC The Reset your PC option restores your PC to Launching the All Apps screen under Working with Windows...