Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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... the /TPH15spool_M program Computer output (text that is important to input, and error messages) are shown in angle brackets (< >). Example: At the prompt, type run -m Keyboard keys are shown in italics. Conventions The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program...
... the /TPH15spool_M program Computer output (text that is important to input, and error messages) are shown in angle brackets (< >). Example: At the prompt, type run -m Keyboard keys are shown in italics. Conventions The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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TravelMate 6495T/6495TG/6495Te/8473T/8473TG CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional...1-11 Close Front View 1-14 Left View 1-15 Right View 1-16 Base View 1-17 Touchpad Basics 1-18 Keyboard 1-19 Hotkeys 1-21 Special Keys 1-22 Specification Tables 1-26 BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3...
TravelMate 6495T/6495TG/6495Te/8473T/8473TG CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional...1-11 Close Front View 1-14 Left View 1-15 Right View 1-16 Base View 1-17 Touchpad Basics 1-18 Keyboard 1-19 Hotkeys 1-21 Special Keys 1-22 Specification Tables 1-26 BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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... Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the ODD Module 3-10 Removing the WLAN Module 3-12 Removing the Keyboard 3-14 Removing the Base Door 3-16 Removing the HDD Module 3-17 Removing the Memory Modules 3-20 Main Unit Disassembly Process 3-21 Main Unit Disassembly Flowchart...
... Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the ODD Module 3-10 Removing the WLAN Module 3-12 Removing the Keyboard 3-14 Removing the Base Door 3-16 Removing the HDD Module 3-17 Removing the Memory Modules 3-20 Main Unit Disassembly Process 3-21 Main Unit Disassembly Flowchart...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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.../Upper Cover 3-75 External Module Reassembly Process 3-79 Replacing the Memory Modules 3-79 Replacing the HDD Module 3-80 Replacing the Base Door 3-83 Replacing the Keyboard 3-84 Replacing the WLAN Module 3-85 Replacing the ODD Module 3-87 Replacing the Battery Pack 3-89 Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues...
.../Upper Cover 3-75 External Module Reassembly Process 3-79 Replacing the Memory Modules 3-79 Replacing the HDD Module 3-80 Replacing the Base Door 3-83 Replacing the Keyboard 3-84 Replacing the WLAN Module 3-85 Replacing the ODD Module 3-87 Replacing the Battery Pack 3-89 Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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...1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional Items 1-10 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10...Open Front View 1-11 Close Front View 1-14 Left View 1-15 Right View 1-16 Base View 1-17 Touchpad Basics 1-18 Keyboard 1-19 Hotkeys 1-21 Special Keys 1-22 Specification Tables 1-26 Computer Specifications 1-26 Processor 1-27 Processor Specifications 1-28 System Memory...
...1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional Items 1-10 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10...Open Front View 1-11 Close Front View 1-14 Left View 1-15 Right View 1-16 Base View 1-17 Touchpad Basics 1-18 Keyboard 1-19 Hotkeys 1-21 Special Keys 1-22 Specification Tables 1-26 Computer Specifications 1-26 Processor 1-27 Processor Specifications 1-28 System Memory...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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...Video Quality Enhancement (VQE) technology Supports 640×480 resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready Broadcom NetLink® BCM57761 controller Privacy Control 0 BIOS supervisor, user, and ... 3 to 3.5 hours for 0-99% capacity 3.5 to 4 hours for 0-100% (charge-in-use) ACPI 3.0-compliant power management system ENERGY STAR compliant Keyboard and Pointing Device 0 Keyboard 0 2011 TM keyboard Overlay numeric keys Hardware Specifications and Configurations 1-7
...Video Quality Enhancement (VQE) technology Supports 640×480 resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready Broadcom NetLink® BCM57761 controller Privacy Control 0 BIOS supervisor, user, and ... 3 to 3.5 hours for 0-99% capacity 3.5 to 4 hours for 0-100% (charge-in-use) ACPI 3.0-compliant power management system ENERGY STAR compliant Keyboard and Pointing Device 0 Keyboard 0 2011 TM keyboard Overlay numeric keys Hardware Specifications and Configurations 1-7
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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Display screen Also called liquid crystal display (LCD), displays computer output. See "Special Buttons" on and off. 6 Keyboard For entering data into your computer. Integrated microphone Internal microphone for video communication. Power button Turns the computer on page 12. Hardware Specifications and Configurations 1-...
Display screen Also called liquid crystal display (LCD), displays computer output. See "Special Buttons" on and off. 6 Keyboard For entering data into your computer. Integrated microphone Internal microphone for video communication. Power button Turns the computer on page 12. Hardware Specifications and Configurations 1-...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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Figure 1-9. Keyboard Lock Keys Table 1-8. Hardware Specifications and Configurations 1-19 Figure 1-8. Keyboard Lock Keys 0 The keyboard has three lock keys which the user can toggle on and off. Keyboard Lock Keys Lock key Description Caps Lock When On, all typed alphabetic characters appears in uppercase. Keyboard 0 The keyboard contains an overlay numeric keys, inverted "T" cursor key, Windows® key, Application key, function lock keys, and hotkeys controlling various computer features.
Figure 1-9. Keyboard Lock Keys Table 1-8. Hardware Specifications and Configurations 1-19 Figure 1-8. Keyboard Lock Keys 0 The keyboard has three lock keys which the user can toggle on and off. Keyboard Lock Keys Lock key Description Caps Lock When On, all typed alphabetic characters appears in uppercase. Keyboard 0 The keyboard contains an overlay numeric keys, inverted "T" cursor key, Windows® key, Application key, function lock keys, and hotkeys controlling various computer features.
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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... is not applicable for the cursor movement by the numeric keys. The key can be turned on/off via the internal keyboard (Fn+F11) or the external keyboard/keypad. Scroll Lock Fn+F12 When On, the screen moves one line up or down when pressing the up or down... cursor keys. Internal keyboard overlay numeric keys are disabled. The state of the external keyboard/keypad. Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. 1-20 Hardware Specifications and Configurations Shift state is not...
... is not applicable for the cursor movement by the numeric keys. The key can be turned on/off via the internal keyboard (Fn+F11) or the external keyboard/keypad. Scroll Lock Fn+F12 When On, the screen moves one line up or down when pressing the up or down... cursor keys. Internal keyboard overlay numeric keys are disabled. The state of the external keyboard/keypad. Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. 1-20 Hardware Specifications and Configurations Shift state is not...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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... Simple boot flag specification v2.1 System management bus specification v2.0 AHCI support Microsoft XP/Vista/Windows 7 logo program Microsoft SLP 1.0 support Microsoft OA 2.0 and 2.1 support Keyboard Item Specification Type 2011 TM keyboard Total number of keys 88/89/93 keys Windows logo key Yes Internal and external USB Yes... keyboard work simultaneously? System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v1.07 Hardware 4 MB Legacy BIOS...
... Simple boot flag specification v2.1 System management bus specification v2.0 AHCI support Microsoft XP/Vista/Windows 7 logo program Microsoft SLP 1.0 support Microsoft OA 2.0 and 2.1 support Keyboard Item Specification Type 2011 TM keyboard Total number of keys 88/89/93 keys Windows logo key Yes Internal and external USB Yes... keyboard work simultaneously? System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v1.07 Hardware 4 MB Legacy BIOS...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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System Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System Function System timer Standard PS/2 keyboard Not in use Not in use Not in use Not in use Not in use System CMOS/real time clock Not in use Not in use Not in use Synaptics PS/2 port touchpad Numeric data processor Not in use Not in use Hardware Specifications and Configurations 1-39
System Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System Function System timer Standard PS/2 keyboard Not in use Not in use Not in use Not in use Not in use System CMOS/real time clock Not in use Not in use Not in use Synaptics PS/2 port touchpad Numeric data processor Not in use Not in use Hardware Specifications and Configurations 1-39
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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... number of the installed hard drive Model name of the installed optical device Current system BIOS version Current firmware version of the system VGA Current keyboard controller version Serial number of the computer's hardware information. NOTE: NOTE: The screenshots used in this chapter are for reference only.
... number of the installed hard drive Model name of the installed optical device Current system BIOS version Current firmware version of the system VGA Current keyboard controller version Serial number of the computer's hardware information. NOTE: NOTE: The screenshots used in this chapter are for reference only.
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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... Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the ODD Module 3-10 Removing the WLAN Module 3-12 Removing the Keyboard 3-14 Removing the Base Door 3-16 Removing the HDD Module 3-17 Removing the Memory Modules 3-20 Main Unit Disassembly Process 3-21 Main Unit Disassembly Flowchart...
... Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the ODD Module 3-10 Removing the WLAN Module 3-12 Removing the Keyboard 3-14 Removing the Base Door 3-16 Removing the HDD Module 3-17 Removing the Memory Modules 3-20 Main Unit Disassembly Process 3-21 Main Unit Disassembly Flowchart...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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.../Upper Cover 3-75 External Module Reassembly Process 3-79 Replacing the Memory Modules 3-79 Replacing the HDD Module 3-80 Replacing the Base Door 3-83 Replacing the Keyboard 3-84 Replacing the WLAN Module 3-85 Replacing the ODD Module 3-87 Replacing the Battery Pack 3-89 3-3
.../Upper Cover 3-75 External Module Reassembly Process 3-79 Replacing the Memory Modules 3-79 Replacing the HDD Module 3-80 Replacing the Base Door 3-83 Replacing the Keyboard 3-84 Replacing the WLAN Module 3-85 Replacing the ODD Module 3-87 Replacing the Battery Pack 3-89 3-3
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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...× L7 M2 × L3 M2 × L3 M2 × L4 M2 × L2.5 M2.5 × L2.5 M2.5 x L4 M2 x L7 M2.5 x 3.5 Quantity 19 13 8 6 6 6 2 2 2 Acer Part Number 86.00E72.637 86.00F80.723 86.9A552.3R0 86.00E91.724 86.9A562.2R5 86.00K60.630 86.9AL53.4R0 86.DA352.... Table 3-1. For example, if you want to any of the sequence to avoid damage to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in the succeeding disassembly sections illustrate the entire disassembly sequence. Disassembly Process 0 The disassembly process is divided into the...
...× L7 M2 × L3 M2 × L3 M2 × L4 M2 × L2.5 M2.5 × L2.5 M2.5 x L4 M2 x L7 M2.5 x 3.5 Quantity 19 13 8 6 6 6 2 2 2 Acer Part Number 86.00E72.637 86.00F80.723 86.9A552.3R0 86.00E91.724 86.9A562.2R5 86.00K60.630 86.9AL53.4R0 86.DA352.... Table 3-1. For example, if you want to any of the sequence to avoid damage to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in the succeeding disassembly sections illustrate the entire disassembly sequence. Disassembly Process 0 The disassembly process is divided into the...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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Figure 3-12. Take care not to use excessive force when removing. 1. Quantity 2 Screw Type 3-14 Machine Maintenance Screws Step Keyboard Disassembly Screw M2.5 × L7 3. Turn the computer over and open the LCD panel. Keyboard Screws Table 3-6. Perform the "Removing the Battery Pack" procedure described on page 3-9. 2. Removing the Keyboard 0 ☞ IMPORTANT: The keyboard is easily warped or damaged during the removal process. Remove the screws securing the keyboard.
Figure 3-12. Take care not to use excessive force when removing. 1. Quantity 2 Screw Type 3-14 Machine Maintenance Screws Step Keyboard Disassembly Screw M2.5 × L7 3. Turn the computer over and open the LCD panel. Keyboard Screws Table 3-6. Perform the "Removing the Battery Pack" procedure described on page 3-9. 2. Removing the Keyboard 0 ☞ IMPORTANT: The keyboard is easily warped or damaged during the removal process. Remove the screws securing the keyboard.
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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Figure 3-13. Release the connector latch (3), and then disconnect the cable (4). Use a non-marring plastic flat-blade screwdriver to push the latches on top below the LCD screen (2). Keyboard Latches 5. 4. Keyboard Machine Maintenance 3-15 Figure 3-14. Flip up the keyboard (1) and place it on the top side of the keyboard.
Figure 3-13. Release the connector latch (3), and then disconnect the cable (4). Use a non-marring plastic flat-blade screwdriver to push the latches on top below the LCD screen (2). Keyboard Latches 5. 4. Keyboard Machine Maintenance 3-15 Figure 3-14. Flip up the keyboard (1) and place it on the top side of the keyboard.
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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Replacing the Keyboard 0 1. Flip the keyboard over the upper cover (3) and press down on all sides to the mainboard (1) and then close the connector latches (2). Figure 3-133. Screws Step Keyboard Assembly Screw M2.5 × L7 3-84 Quantity 2 Screw Type Machine Maintenance Figure 3-132. Keyboard 2. Secure the keyboard with the two screws. Connect the keyboard cable to secure it in place (4). Keyboard Screws Table 3-33.
Replacing the Keyboard 0 1. Flip the keyboard over the upper cover (3) and press down on all sides to the mainboard (1) and then close the connector latches (2). Figure 3-133. Screws Step Keyboard Assembly Screw M2.5 × L7 3-84 Quantity 2 Screw Type Machine Maintenance Figure 3-132. Keyboard 2. Secure the keyboard with the two screws. Connect the keyboard cable to secure it in place (4). Keyboard Screws Table 3-33.
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 Progress Codes 4-30 4-2
Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 Progress Codes 4-30 4-2
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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...Obtain as much detailed information as described. Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Bluetooth Failure Card Reader Failure Thermal Unit Failure Other... Functions Failure Intermittent Problems Undetermined Problems 4. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. If the issue is still...
...Obtain as much detailed information as described. Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Bluetooth Failure Card Reader Failure Thermal Unit Failure Other... Functions Failure Intermittent Problems Undetermined Problems 4. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. If the issue is still...