Acer V5-471 Notebook Service Guide
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... Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-12 Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility...
... Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-12 Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility...
Acer V5-471 Notebook Service Guide
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Exit 2-12 BIOS Flash Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18 CHAPTER 3 ...Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 Removing the Keyboard 3-15 Main Unit Disassembly Process 3-17 Main Unit Disassembly Flowchart 3-17 Removing the Palmrest Module/Upper Case 3-18 Removing the Touchpad Board 3-21 Removing...
Exit 2-12 BIOS Flash Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18 CHAPTER 3 ...Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 Removing the Keyboard 3-15 Main Unit Disassembly Process 3-17 Main Unit Disassembly Flowchart 3-17 Removing the Palmrest Module/Upper Case 3-18 Removing the Touchpad Board 3-21 Removing...
Acer V5-471 Notebook Service Guide
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...Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep...Locations Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-7 Clearing the BIOS Passwords 5-7 Performing a BIOS Recovery 5-8 CHAPTER 6 FRU List Aspire MS2360 6-4 Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7 viii
...Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep...Locations Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-7 Clearing the BIOS Passwords 5-7 Performing a BIOS Recovery 5-8 CHAPTER 6 FRU List Aspire MS2360 6-4 Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7 viii
Acer V5-471 Notebook Service Guide
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... Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-12 Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory...
... Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-12 Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory...
Acer V5-471 Notebook Service Guide
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Icon Item 1 Battery pack 2 Battery release latch Description Provides power to the computer when the power cord is unplugged. Releases the battery for removal. 3 DIMM compartment Houses the computer's memory modules. 4 Speaker Outputs sounds. Base View No. Base View Table 1-5. Hardware Specifications and Configurations 1-15 Base View 0 Figure 1-5.
Icon Item 1 Battery pack 2 Battery release latch Description Provides power to the computer when the power cord is unplugged. Releases the battery for removal. 3 DIMM compartment Houses the computer's memory modules. 4 Speaker Outputs sounds. Base View No. Base View Table 1-5. Hardware Specifications and Configurations 1-15 Base View 0 Figure 1-5.
Acer V5-471 Notebook Service Guide
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...;F Nonoperating -20 to 60 °C -4 to 140 °F Relative humidity Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 to 3,048 m -50 to 10,000 ft Nonoperating -15 to 12,192 m -50 to 40,000 ft Shock Operating 125 g, 2 ms, half-sine TBD Nonoperating 200 g, 2 ms, half-sine TBD...
...;F Nonoperating -20 to 60 °C -4 to 140 °F Relative humidity Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 to 3,048 m -50 to 10,000 ft Nonoperating -15 to 12,192 m -50 to 40,000 ft Shock Operating 125 g, 2 ms, half-sine TBD Nonoperating 200 g, 2 ms, half-sine TBD...
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BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 Exit 2-12 BIOS Flash Utilities 2-13 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18 2-2
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 Exit 2-12 BIOS Flash Utilities 2-13 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18 2-2
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Open the computer in succession, an error is generated. (Figure 2-11) Password Error Status HDD password error code Figure 2-11. Figure 2-13. Password Error Status To reset the HDD password: 1. Type the following command: A\> unlock6 XXXXX 00 Figure 2-12. Password Encoding System Utilities 2-15 Press Enter to remove the HDD and BIOS passwords. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is entered three times in a DOS environment. 2. Unlock Key Code 3. Remove HDD/BIOS Password Utilities 0 This section explains how to display the command options.
Open the computer in succession, an error is generated. (Figure 2-11) Password Error Status HDD password error code Figure 2-11. Figure 2-13. Password Error Status To reset the HDD password: 1. Type the following command: A\> unlock6 XXXXX 00 Figure 2-12. Password Encoding System Utilities 2-15 Press Enter to remove the HDD and BIOS passwords. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is entered three times in a DOS environment. 2. Unlock Key Code 3. Remove HDD/BIOS Password Utilities 0 This section explains how to display the command options.
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... F2 during the boot sequence to the MAC folder. 7. At the command prompt, navigate to enter the setup menu. 4. Create a DOS bootable USB HDD. 2. Figure 2-15. Execute the < MAC.BAT> file. 8. Using DMI Tools 0 The DMI (Desktop Management Interface) Tool copies BIOS information to the HDD and remove the HDD form...
... F2 during the boot sequence to the MAC folder. 7. At the command prompt, navigate to enter the setup menu. 4. Create a DOS bootable USB HDD. 2. Figure 2-15. Execute the < MAC.BAT> file. 8. Using DMI Tools 0 The DMI (Desktop Management Interface) Tool copies BIOS information to the HDD and remove the HDD form...
Acer V5-471 Notebook Service Guide
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... Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 Removing the Keyboard 3-15 Main Unit Disassembly Process 3-17 Main Unit Disassembly Flowchart 3-17 Removing the Palmrest Module/Upper Case 3-18 Removing the Touchpad Board 3-21 Removing the Power...
... Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 Removing the Keyboard 3-15 Main Unit Disassembly Process 3-17 Main Unit Disassembly Flowchart 3-17 Removing the Palmrest Module/Upper Case 3-18 Removing the Touchpad Board 3-21 Removing the Power...
Acer V5-471 Notebook Service Guide
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... 3-12. Screw Step Keyboard Disassembly Screw M2.5 × L5 Quantity 1 Screw Type 4. Perform the "Removing the Battery Pack" procedure described on page 3-12. 3. Machine Maintenance 3-15 Upper Case Screw - Figure 3-12. Turn the computer over and open the LCD panel. Perform the "Removing the ODD Module" procedure described on page 3-9. 2. Take...
... 3-12. Screw Step Keyboard Disassembly Screw M2.5 × L5 Quantity 1 Screw Type 4. Perform the "Removing the Battery Pack" procedure described on page 3-12. 3. Machine Maintenance 3-15 Upper Case Screw - Figure 3-12. Turn the computer over and open the LCD panel. Perform the "Removing the ODD Module" procedure described on page 3-9. 2. Take...
Acer V5-471 Notebook Service Guide
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... BOARD TOUCHPAD BOARD WLAN BOARD POWER BUTTON BOARD BATTERY CONNECTOR LCD MODULE THERMAL MODULE SPEAKER MODULE DC IN MODULE Figure 3-15. M2 × L3 M2.5 × L5 M2 × 3 Quantity 17 3 3 1 1 4 1 5 2 1 1 Acer Part Number 86.00J51.535 86.00J51.535 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0...
... BOARD TOUCHPAD BOARD WLAN BOARD POWER BUTTON BOARD BATTERY CONNECTOR LCD MODULE THERMAL MODULE SPEAKER MODULE DC IN MODULE Figure 3-15. M2 × L3 M2.5 × L5 M2 × 3 Quantity 17 3 3 1 1 4 1 5 2 1 1 Acer Part Number 86.00J51.535 86.00J51.535 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0...
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Figure 3-16. Base Side Table 3-16. Turn the computer over and open the LCD panel. 3-18 Machine Maintenance Screws Step Upper Case Disassembly Screw M2.5 × L5 Quantity 17 Screw Type 3. Remove the seventeen base side screws securing the upper case to 3-15. 2. Removing the Palmrest Module/Upper Case 0 1. Perform the "External Module Disassembly Process" procedures described on pages 3-8 to the lower case. Upper Case Screws -
Figure 3-16. Base Side Table 3-16. Turn the computer over and open the LCD panel. 3-18 Machine Maintenance Screws Step Upper Case Disassembly Screw M2.5 × L5 Quantity 17 Screw Type 3. Remove the seventeen base side screws securing the upper case to 3-15. 2. Removing the Palmrest Module/Upper Case 0 1. Perform the "External Module Disassembly Process" procedures described on pages 3-8 to the lower case. Upper Case Screws -
Acer V5-471 Notebook Service Guide
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Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 Progress Codes 4-31 4-2
Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 Progress Codes 4-31 4-2
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Bluetooth Failure 0 If the Bluetooth fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-10. Bluetooth Failure Troubleshooting 4-15
Bluetooth Failure 0 If the Bluetooth fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-10. Bluetooth Failure Troubleshooting 4-15
Acer V5-471 Notebook Service Guide
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Code 5 LCD1 6 KB2 7 KB1 8 CARD1 Component LCD cable connector Backlight keyboard cable connector Keyboard cable connector Card reader connector Jumper and Connector Locations 5-3 Mainboard Top View (UMA) Table 5-1. Code 1 PWRCN1 2 WLAN1 3 TPAD1 4 TPAD2 Component Power button board cable connector Mini card slot (for wireless module) Touchpad cable connector (15" models) Touchpad cable connector (14" models) No. Jumper and Connector Locations Mainboard Layout 0 Figure 5-1. Mainboard Top View (UMA) No.
Code 5 LCD1 6 KB2 7 KB1 8 CARD1 Component LCD cable connector Backlight keyboard cable connector Keyboard cable connector Card reader connector Jumper and Connector Locations 5-3 Mainboard Top View (UMA) Table 5-1. Code 1 PWRCN1 2 WLAN1 3 TPAD1 4 TPAD2 Component Power button board cable connector Mini card slot (for wireless module) Touchpad cable connector (15" models) Touchpad cable connector (14" models) No. Jumper and Connector Locations Mainboard Layout 0 Figure 5-1. Mainboard Top View (UMA) No.
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Mainboard Top View (Discreet) Table 5-2. Code 1 LCD1 Component LCD cable connector No. Mainboard Top View (Discreet) No. Figure 5-2. Code 5 PWRCN1 2 KB2 3 KB1 Backlight keyboard cable 6 connector Keyboard cable connector 7 WLAN1 TPAD1 4 CARD1 Card reader connector 8 TPAD2 Component Power button board cable connector Mini card slot (for wireless module) Touchpad cable connector (15" models) Touchpad cable connector (14" models) 5-4 Jumper and Connector Locations
Mainboard Top View (Discreet) Table 5-2. Code 1 LCD1 Component LCD cable connector No. Mainboard Top View (Discreet) No. Figure 5-2. Code 5 PWRCN1 2 KB2 3 KB1 Backlight keyboard cable 6 connector Keyboard cable connector 7 WLAN1 TPAD1 4 CARD1 Card reader connector 8 TPAD2 Component Power button board cable connector Mini card slot (for wireless module) Touchpad cable connector (15" models) Touchpad cable connector (14" models) 5-4 Jumper and Connector Locations
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Mainboard Bottom View (UMA) No. Mainboard Bottom View (UMA) Table 5-3. Figure 5-3. Code 1 LCD1 2 KB2 3 CPU1 4 WLAN1 5 FT1 Component LCD cable connector Backlight keyboard cable connector CPU Mini card slot (for wireless module) Feature port No. Code 9 AUSB3 10 LOUT1 11 DM2 12 DM1 13 SPK1 6 HDMI1 7 AUSB1 8 AUSB2 HDMI port USB 3.0 port USB 2.0 port 14 HDD2 15 RTC1 16 ODD1 Component USB 2.0 port Headphones/ speaker/ line-out jack port DIMM slot 2 DIMM slot 1 Speaker cable connector HDD cable connector RTC battery ODD connector Jumper and Connector Locations 5-5
Mainboard Bottom View (UMA) No. Mainboard Bottom View (UMA) Table 5-3. Figure 5-3. Code 1 LCD1 2 KB2 3 CPU1 4 WLAN1 5 FT1 Component LCD cable connector Backlight keyboard cable connector CPU Mini card slot (for wireless module) Feature port No. Code 9 AUSB3 10 LOUT1 11 DM2 12 DM1 13 SPK1 6 HDMI1 7 AUSB1 8 AUSB2 HDMI port USB 3.0 port USB 2.0 port 14 HDD2 15 RTC1 16 ODD1 Component USB 2.0 port Headphones/ speaker/ line-out jack port DIMM slot 2 DIMM slot 1 Speaker cable connector HDD cable connector RTC battery ODD connector Jumper and Connector Locations 5-5
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Mainboard Bottom View (Discrete) No. Code 9 DM2 10 DM1 11 SPK1 4 HDMI1 5 AUSB1 6 AUSB2 7 AUSB3 8 LOUT1 HDMI port USB 3.0 port USB 2.0 port USB 2.0 port Headphones/ speaker/ line-out jack port 12 RTC1 13 HDD2 14 ODD1 15 VGA1 16 BAT2 Component DIMM slot 2 DIMM slot 1 Speaker cable connector RTC battery HDD cable connector ODD connector VGA Battery connector 5-6 Jumper and Connector Locations Figure 5-4. Code 1 DCIN1 2 CPU1 3 FT1 Component DC-In cable connector CPU Feature port No. Mainboard Bottom View (Discrete) Table 5-4.
Mainboard Bottom View (Discrete) No. Code 9 DM2 10 DM1 11 SPK1 4 HDMI1 5 AUSB1 6 AUSB2 7 AUSB3 8 LOUT1 HDMI port USB 3.0 port USB 2.0 port USB 2.0 port Headphones/ speaker/ line-out jack port 12 RTC1 13 HDD2 14 ODD1 15 VGA1 16 BAT2 Component DIMM slot 2 DIMM slot 1 Speaker cable connector RTC battery HDD cable connector ODD connector VGA Battery connector 5-6 Jumper and Connector Locations Figure 5-4. Code 1 DCIN1 2 CPU1 3 FT1 Component DC-In cable connector CPU Feature port No. Mainboard Bottom View (Discrete) Table 5-4.
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... (left) 9 Antenna WIFI aux. (right) 10 Keyboard 11 Power board 12 Power board EMI shield / mylar 13 Touch pad bracket assembly 14 Touch pad module 15 Upper case assembly 16 DC-In cable 17 Wireless LAN card 18 Mainboard 19 Battery 20 ODD bracket 21 ODD module 22 ODD bezel assembly...
... (left) 9 Antenna WIFI aux. (right) 10 Keyboard 11 Power board 12 Power board EMI shield / mylar 13 Touch pad bracket assembly 14 Touch pad module 15 Upper case assembly 16 DC-In cable 17 Wireless LAN card 18 Mainboard 19 Battery 20 ODD bracket 21 ODD module 22 ODD bezel assembly...